Hivebrite

Vorteile

Hivebrite is a comprehensive and user-friendly platform that effortlessly bridges the gap between organizations and their communities. The customizability of the platform stands out, allowing for a tailored experience that aligns perfectly with the specific needs and branding of any organization. The variety of tools available for engagement, from event management to membership directories, fosters a vibrant community atmosphere. Additionally, Hivebrite’s support team is exceptional, providing quick and helpful responses to any queries or issues that arise.

Nachteile

While the platform is generally user-friendly, some users might find the initial setup and navigation through the plethora of features a bit overwhelming without thorough guidance.

Vorteile

The community discussion tools are top notch!

Nachteile

The event capabilities show promise but need work until they meet the needs of ever-growing and expanding nonprofits.

Vorteile

Easiness of creating and sharing content

Vorteile

This platform is all-encompassing. It's nice because you can just turn on and off features as you need them. Most companies make you "add-on" additional modules which is expensive and annoying. The only add-ons that isn't included for Hivebrite is Mentoring and Campaigns, but these add-ons are cheap compared to other vendors. It's a very easy platform to use and brand the way you want it.

Nachteile

Your IT team or a third party vendor has to complete the API's to sync with your alumni database which has been interesting to navigate. It would be nice if Hivebrite did it all in-house for you or worked with your IT team to make it happen. You also can't archive past events or forum discussions. This would be nice so that you can clear out these sections instead of seeing everything you've ever done.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Hivebrite

Vorteile

it has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter. It is easy to use and easy to integrate.

Nachteile

The page builder functionality requires further refinement and enhancements, in addition to further enhancements across the reporting and analytics related to payments, email and web.

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Warum Hivebrite gewählt wurde

Gründe für den Wechsel zu Hivebrite

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Gründe für den Wechsel zu Hivebrite

Vorteile

When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.).

Nachteile

Developing and launching new features (if requested by client) is not sistematically possible.
The email builder would require some upgrades.

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Gründe für den Wechsel zu Hivebrite

Vorteile

We enjoy the community building and interactive elements of our Hivebrite platform, including the live feed, forums, events, announcements, emails, app.

We enjoy having a support team to troubleshoot technical issues.

Nachteile

The lack of analytic information on what the users are consuming, and lack of support for team packages. We've had to manually build quite a bit to make our team-based structure work and have very minimal information and analytics on users activities.

I'm concerned about the lack of attention on AI and analytics, especially in the L&D/courseware space.

Vorteile

The platform has a modular structure, so you can have everything or choose the modules that work for your community.
You may not need all the available functionality so I love that I can turn on the modules that work for us and therefore make our community relevant to our members, clean and uncluttered and easy to navigate.

Nachteile

The notification structure is a bit heavy in its regularity. You can manage this on your profile but I do think it could do with some improving to filter notifications to reduce the inbox getting full of emails.

Vorteile

- Easy to set up
- Interface is completely customizable, also offer great design templates
- Content management is seamless
- Ability to automate content, host live digital events with Zoom integration
- Fantastic CRM for managing users

Nachteile

- Anything outside of their pre-set templates you are required to figure out on your own. Makes customization a little trickier if you don't have the technical expertise in-house.
- Hivebrite offers API integration in the platform, but again, you need to figure it out on your own. More support on their end in setting it up would make things much easier for content managers.

Vorteile

The multiple functionalities that it has and that it`s easy to use

Nachteile

It gets a bit slow if you have a lot of information or tabs

Vorteile

Ease of use, and availability of the support team.

Nachteile

There have been a decent amount of bugs so far, and so that's been problematic.

Vorteile

Love how personalizable this platform is to be able to align it with the organization and users! Great threads you can keep organized through job boards, larger forums, and other groups.

Nachteile

Sometimes tricky to craft messages that are sophisticated from a graphic design perspective when launching email campaigns.

Vorteile

I like how easy it is to set up and customize the platform to my needs, access to all features and tools so I was able to manage my data efficiently.

Nachteile

It would be very helpful to have more detailed documentation or video tutorials to help me better understand how I can get the most out of it.

Vorteile

- Migrating our data was incredibly challenging as our existing database had many duplicate users and a vast array of legacy fields to either map to existing fields or create custom fields for. Migration support went above and beyond to guide us in best practices for both cleaning the data, customizing fields and even developing custom filters for our alumni map specific to our org’s needs.
- Ability to efficiently create value for our members with restricted access to online gated content and to features like the sleek Alumni map - eliminating the need for time consuming manual benefits we had been manually tracking previously
- User friendly interface with all in one modules for events, emails, website, analytics
- Great payment processing and integration with Stripe.
- Always developing new features and modules to improve and listening to customer feature requests
- Great customer service. The platform that have some limitations (as all platforms do) but their customer support team is always quick with a solution or work around.
- Not an anonymous large company but working relationship with a team there to support us and cares about our success and meeting our goals.

Nachteile

- Limited customization of reports- beta reporting module is in development
- Lack of integration All in one and easy to use but It does not integrate with other platforms
- No user forum to learn best practices for different features and use cases- I thinks is on the timeline

Vorteile

Hivebrite offers a huge amount of functionality to build and grow an online community. When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.

The features, functionality and backend options allow you to really dial in the system to meet your needs - with core functionality that covers pretty much all aspects of building and running a community around your business, organisation or interest.

It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more. If you want to get more custom you can also dive into code, or connect your other platforms via the API which has proven very handy as we have scaled our business.

The team is also super helpful in onboarding you onto how to make best use of the platform and build creative strategies to engage and inspire the community within - in fact i'd say that the customer support in general is one of the best in the business in terms of engagement, responsiveness and genuine interest in supporting your goals as a business.

Nachteile

The app is a bit disappointing and doesn't do the web based product justice.

UX improvements and gamification features on the front end would help users to explore and utilise the platform more regularly.

Admin backend can sometimes be a little confusing to use - however the HIvebrite Customer Service is second to none in my experience.

Vorteile

La plateforme évolue chaque jour car des développeurs y travaillent jour après jour. Du coup, vous bénéficiez des avancées et c'est un énorme plus. Elle est facile d'utilisation et intuitive. Elle propose plusieurs fonctionnalités intéressantes pour les utilisateurs. EN tant qu'admin, j'apprécie en particulier le logiciel pour envoyer des campagnes d'e-mail ainsi que le module Evenement qui permet le paiement en ligne. L'annuaire séduit aussi les utilisateurs. LA relation avec Hiverbite est super. Le personnel est super réactif .

Nachteile

1. La fonctionnalité Opportunité professionnelle est bien mais pas assez personnalisable au niveau des secteurs d'activité pour faciliter la recherche d'emploi des utilisateurs. Comme l'évolution de la plateforme dépend des "gros" clients, on doit parfois être patient pour qu'une amélioration souhaitée soit mise en place.
2. Le support HIvebrite (mode d'emploi, webinar, ...) est en anglais uniquement. Dommage (heureusement l'équipe support répond en français et est hyper efficace et sympathique).

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Hivebrite

Vorteile

Hivebrite is een kant- en klare tool die je op zich gemakkelijk in gebruik kan nemen en kan instellen naargelang de behoeften van de organisatie. Het is een mooie en professioneel ogend product, wat van belang is om eindgebruikers aan te spreken.
Er is een ruim aanbod aan functionaliteiten, die je volgens je eigen noden kan in- of uitschakelen. Op vlak van functionaliteiten en lay-out kan je dus vlot gaan customizen. Je bepaalt zelf hoe je website eruitziet, welke infovelden er in een profiel staan, welke tabs je inschakelt, wat zichtbaar is voor wie,....
Een grote troef zijn de mogelijkheden op vlak van subgroepen of subcommunities. Groepsadmins hebben veel autonomie om hun eigen community uit te bouwen.
Een ander voordeel zijn de uitgebreide filtermogelijkheden om gebruikers op te zoeken. Je kan zo ook niet-actieve gebruikers rechtstreeks vanuit Hivebrite uitnodigen om te registeren.

Nachteile

Hoewel je veel kan customizen gaat het nog altijd om een kant- en klaar product. De mogelijkheden en functionaliteiten zijn begrensd omdat je altijd binnen dit kader blijft werken. Zo werkt de betaaltool uitsluitend met creditcard en niet met lokale betaalopties.
Daarnaast is het niet altijd evident om de Hivebrite software te laten corresponderen met andere tools of software. Daar is bijkomend programmeerwerk voor nodig. Ook om gegevens te exporteren zijn de mogelijkheden gelimiteerd.

Vorteile

The Hivebrite platform is a powerful solution for our large and diverse community (currently 20,000+ users). Its core features (feed, directory) enable extensive engagement and collaboration among our members, while the additional functionality (esp. groups, events and campaigns) have enabled us to sustain meaningful sub-communities.

The Hivebrite team provide strong technical support as well as thought leadership in the field of community management. It has been a pleasure to work with the team to enhance the platform's capabilities.

Nachteile

As our community increases in size, we need the platform to do more work to enable users to discover relevant and meaningful content and connections. This is an area Hivebrite are actively working on, and we are already seeing some promising new and evolving features developed.

Vorteile

With the implementation of Hivebrite we have replaced an outdated website. We are now in a position to manage a dynamic communication with our members and better manage events (e.g. managing registration of participants and communicating with them).

Nachteile

For the time being we still have issues in making payments easier, in particular membership fees. We have technical issues to connect most usual payments systems in Switzerland with Hivebrite .

Vorteile

A lot of personalization (a lot of possibility)
Easy to learn and use
Best customer service you can have
Easy to admin
Always update et good communication
If you have idea (new feature) you can submit them on the blog, people vote and the most voted are choosed for devloppement
French and english customer service
Billingual platform
Back-Office CRM

Nachteile

The mobile application need some optimisation
The Media center is great but is not optimal as well
Except that, I think it is the best software on the market (I looked for more than 25 alumni platform before making my top 3 than my final selection)

Vorteile

Esta herramienta es un chollo ya que con ella puedo realizar diferentes actividades que van de acorde a la administración que hago en mi empresa de laburo la función modo de registro me fascina por que puedo definir exactamente de que tipo de redes quiero que los nuevos usuarios vengan aparte de que puedo interponer el perfil de usuario para que registren sus datos para tener mas fiabilidad de los usuarios.

Nachteile

No le puedo poner peros a esta herramienta entre lo que es económica fiable y te da todo el control en una sola pantalla y la recomiendo siempre.

Vorteile

The features offered by Hivebrite platform are very useful for both end-users and the administrator, for example:
- The possibility to connect with channels like LinkedIn simplifies the login for users: one less password to remember! And the simpler it is, the greater number of people will stay connected which will facilitate the administrators' jobs.
- The interactive map and "check-ins" are an excellent tool for alumni to find each others and strengthen the network.
- The possibility to create chapters is one of the most important features for our network. Through the chapter live feed, alumni can discuss the popular topics in their countries or organize more gatherings independently. For administrator, this feature helps in chapter management and creating greater alumni communities around the world.

But the greatest advantage of this platform is that it is constantly improving. The Hivebrite team takes every suggestion into consideration in order to develop new features that enhance the users' experience even further. I cannot give them enough positive feedback!

Vorteile

Very easy to use, flexible AND reliable. You can tailor it to the contents and look & feel that you wish to give to your platform.
The possibility to add any field of your choice, which are fully integrated in the overall standard functionality. Extensive search criteria for the community.
Mobile app with push notifications.
Excellent performance and responsiveness
Fully multilingual - we serve both an English and a French audience

Nachteile

Minor irritating bugs, little visibility on developments road map although this has improved recently.

Vorteile

It's mostly covering all alumni management needs - you have a members directory, there's live feed to share news, you can set up alumni events and then send out newsletters automatically, all as one website. If needed, even collect payments via Stripe integration.

Nachteile

There's certainly a learning curve that took a while on the admin side, but once you know it, you'll appreciate the many configuration options. On the event landing pages, I'd preferred to have sign-up/register button shown at the bottom, more distinctively.

Vorteile

-User's layout is easily intuitive and makes sense.
-Content rich design has a lot of useful places for various types of data/info.
-Elegant visual design that draws your members towards useful info.
-Clean, cool, contemporary presentation.
-For admin, the backend is smart, efficient, and makes sense relatively easy for an intelligent novice to quickly get it and get to work designing and building.
-We're a U.S. law enforcement nonprofit and our member base is law enforcement. Obviously, data storage, login security, and hacking issues are important to us. We spent a lot of money trying to make another vendor's package adequately secure and never really got there. Hivebrite's top-tier data storage coupled with leveraging Google's streamlined sign-in authentication can't be beat.
-Tech support is outstanding, brilliant people who know how to engage efficiently, and even smile.
-Value. We shopped hard. We're getting so much more than we could find anywhere else, at a great price point.
-After over a year of struggling to get a competitor's product to work, we almost launched nationally with the thought to just make-do. But just a couple weeks before launch, our engineer spent several nights scouring the competition. He sold us on abandoning all our work and switching one of our endeavors to Hivebrite. After our first day of building, we knew this was the platform for both projects. We know what's out there. Hivebrite can't be beat.

Vorteile

The Live Feed, Events, and Directory are great features for a community. Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish. The customization is easy and allows to integrate into the existing CDI.

Nachteile

The media center is even after 4 years not what I hoped it would do. It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented!

Vorteile

Visual map of alumni is impressive. Easy events setup and communication is good. It will not fit all for sure, but will fit most.

Nachteile

Some features can be improved but they are on their track.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Hivebrite

Vorteile

The possiblity to customize the function giving us the propose evolutions to our users.

Nachteile

Nothing un particular - (I am not using all the features)

Vorteile

Very accessible and easy to use interface
Customisable to allow for your own look and feel
Provides most of the functionality you would look for in an online social community platform
Friendly and approachable team
Scalable for large numbers of users
Easy to adopt

Nachteile

It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes
The integration of video conferencing within the platform would be a huge boost in functionality
More customisation choices would be nice, but not essential

Vorteile

is intuitive and resolved our interest in creating a community

Nachteile

It is not 100% user frendly, we have to adapt our business to functionality, we still could not find a person to carry out the hivebrite integration with hubspot. We need them to improve quickly: media center, user scoring system and add functionality on discussion forum so that it can be carried out in synchronicity.

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Vorteile

I like the Event section as it is very complete. The customer service is excellent and very punctual and always polite.
The "People" page is very good, as it allows to have a quick visual of all the network and where it is located.
The fact that I can pull out reports quite easily about many things from the "community" section in the back Office is also extremely useful!

Nachteile

Certain section should be more customisable. Such as the wall or the job&careers page by, for example, adding filters - especially for the jobs. I would like the Digest to be more customisable and, especially, I would find very useful to be able to create more than just one page like the NEWS one. Meaning, more than one page in which single pieces of content can be seen listed all together and then, by clicking on the single content, access another page or a pop-up window.
The fact that folders in the Media Center section cannot be given an image, instead of remaining simple blank folders, is not very appealing

Vorteile

Functionality: Hivebrite has almost endless features and options to customize the platform, so that the platform is tailored to the needs of the network. Features and functions can also be used in a non-traditional way, enabling the administrator to create specific features, that would otherwise not be possible.

Look and Feel: From a user perspective, the portal is very easy to navigate (pending on how it is customized). The world map feature that displays network member geographically is a great asset for networking.

Administration: The setup and maintenance of the platform via the back-office are very intuitive. This applies to the user profiles, as well as the architecture of the site. It's mostly a one -click process.

Vorteile

For us the best thing about this software has been how user friendly it is, both in the back end and for general users. This gave a greater uptake by users than expected and made it easier to on board new admins.

Nachteile

In some aspects, more customisation options would be preferable. In some of the key features like events, or mentoring it would be great to be able to customise the buttons or labels, or forms to our needs.

In Betracht gezogene Alternativen

Vorteile

It is the platform that best implements the features. In particular, it is the only one that allows a high degree of customization in the construction of the platform's internal pages by the administrator himself, not depending on requesting changes to the company. It is the most beautiful and complete of all.

Nachteile

Technical support is the worst of all compared to competitors. The price, while not the highest, is among the highest. There is a charge for each financial transaction made by users within the platform, in addition to the standard fee for Stripe and Paypal, which is quite abusive and inconvenient.

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Vorteile

We like the versality of features and the ease of use.

Nachteile

Messaging is not yet up to par with market leaders.

Vorteile

Flexibility, UX and adaptability. Customer service was great.

Nachteile

To be honest, all good. I found the platform maybe a bit expensive considering other products in the market.

Vorteile

The software is quite intuitive and easy to use also for people without a lot of computer experience.
We love the design of the Network, it looks very modern and all the pictures as well as colors can be customized. One of the best features about this platform is that events, and news can be made public and used for marketing purposes. Also the built-in newsletter tool is a big advantage of this software.

Nachteile

One downside of Hivebrite is, that eventhough the software creates great statistics about user activities, post etc. those statistics cannot be exported or filtered for certain periods.
The software is also still very young and has some bugs, but the development team is working hard to resolve those as quick as possible.

Vorteile

I especially like the event user tap. Via Hivebrite, you can invite your members easily to an event and the platform ensures a smooth processing of payments. Furthermore, Hivebrite provides a platform, which completely undertakes the task of data management. If there is missing data of your members, you can easily start a campaign to collect the data you need. Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage. Especially the live feed and the weekly digest, which summarizes news, forum discussions or job opportunities, has become a must read for every community member.

Nachteile

Some features are not costumizable, but the Hivebrite team is doing the best to fulfill the special requirements of an alumni association and takes every suggestion into consideration.

Vorteile

The Front Office interface and mobile software is very user friendly. Our team members love the aesthetic and multi-faceted system that Hivebrite provides. It is also very customizable from the Back Office so from an Admin perspective, setup was easy!

Nachteile

The lack of customizable options when it comes to font, color, sizing, and general edits. However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to!

Vorteile

Community building, Connecting people, Group functionality, Jobs & career functionality, frequent new release updates.

Nachteile

Adding multiple people to the Database could be way better, bugs were frequent, notification system could be a bit better (maybe adding icons for easier distinction on what it's about? (E.g. group notification, liked post, comment, etc))

Vorteile

design, ease of use, growing set of functionalities that fit our purposes, very good customer support that helped out quickly when we had questions or problems

Nachteile

The most relevant problem for us was that sometimes sharing an event over the platform doesn't work our because there are two links - the "normal" one people share when they want to forward an event to a friend, but which works only for logged in platform members and the backend link that works for external visitors as well.

Vorteile

User friendly, a lot of possibilities to customize, in line with GDPR, adequate and friendly helpdesk.

Nachteile

Specific wishes on features is hard to get developped, since there are a lot of wishes. Would be nice to have a group of user in the same country where you can share your do and dont's.

Vorteile

Its features are exceptional. You can customize it anything you like from it. The navigation of it is also convenient to use.

Nachteile

So far, I don't see any cons from this software. But there is still room to improve and for the better of service.

Vorteile

It's an all-in-one tool for managing in a community, in terms of being able to organise, activate and monitor the community as it develops

Nachteile

Private messages could be improved (smoother and the addition of media integration)
'Send to sever' for photo integration is a tedious step when adding multiple images
The forum could be more integrated into the live feed to increase use and useability

Vorteile

A logically and well organised backend, easy imports, easy exports, clear overview, an easy to customise frontend. modern templates. very easy to use, almost dummy prove easy.

Nachteile

there are some limitations, when it comes down to ticket options for events, media management in groups and events is not very sexy, there is no "past events" section, can't attach pictures directly to a past event, it has to be via link from the media page. use of tables in customised websites is bad.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Hivebrite

Vorteile

- Interactive map with all Alumni to see where they live and work
- Event organization tool (with external invitees also)
- Messages between Alumni

Nachteile

- Almost nothing... I mean for sure some smaller stuff can always be improved but they are so much listening to customer feedback and improving stuff every week...

Vorteile

No need to be a developer to deploy the platform
Possibility to be multilingual

Nachteile

Some bugs when switching from french to english

Vorteile

Great software for the employee communication.

Nachteile

It is difficult to share files for the users and unclear to use.