Gatekeeper – Bewertungsseite 2

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu Gatekeeper durchsuchen

76 von 76 Bewertungen
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gemma
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.10.2020

Gatekeeper Feedback

Our experience to date has been excellent.

Vorteile

The customisation within Gatekeeper allows us to utilise the native functionality to the best of its ability. Gatekeeper has enabled a proactive and scalable approach to supplier management.

We receive excellent and frequent support from [SENSITIVE CONTENT HIDDEN] on ways to further improve and enhance what we are trying to achieve from Gatekeeper.

Nachteile

There are some areas within Gatekeeper which would be great it further customisation could be possible such as the heatmap within the Risk module.

A training program would also be a really helpful offering for administrators.

Flavia
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.4.2021

Improving contracts management process

With their system we have improved our contracts management. Now the contract analyses request is much more complete, the negotiation process with suppliers is easier, approvers can better manage requests..
Automating the path of the contracts was really helpful.
Having a tool in which we can concentrate all contract related info and docs is awesome.
Also, their customer support is very helpful and fast - both the specific account manager and the support center.

Vorteile

Most impactful feature is the 'workflow'. You can personalize workflow, setting roles to approvers and paths to contracts which really facilitate internal procedures. The product overall is very intuitive and easy to use.

Nachteile

Overall the tool is very customize so we don't really miss features. Our users don't have difficulty using the system (and they had only one training session).

Jocelyn
  • Branche: Medienproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 24.4.2020

Overall great product for managing contract life cycles

Overall I think Gatekeeper is very useful for filing and tracking agreements. It provides a lot of metrics that are useful in terms of gauging the overall health of the business. It has a lot of functions and can be customized to suit your needs.

Vorteile

The universal search is my favorite Gatekeeper function and one that I use daily to retrieve contracts where the name of the counterparty or project may not be known. It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.

Nachteile

When searching by counterparty it can be a bit awkward to remember to then click under the various tabs to get to the agreement. You also have to remember that 'all' contracts or 'all' counterparties' are selected to make sure your search brings up all agreements even those archived.

Josefina
Josefina
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.4.2018

Excellent tool to visualize and monitor the company's projects

Vorteile

This tool has been very useful because it allows you to control and track the cash flow, as well as the process of buying and selling with suppliers and customers, allows us to view and create the process from scratch, it also allows you to store and send reminder messages with certain dates

Nachteile

As it is a platform with many functions and activities, the loading process tends to be slow for everything that registers in it, the rest works perfect

Braden
  • Branche: Versicherung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.5.2019

Very pleased and expect it to be integral to our organization for years to come!

There was a small learning curve with some features early on, but once those were under control it's been very easy to set up and train others on.

The support has been so good that I often find myself feeling guilty for bothering them. "Surely they're going to be fed up this time..." but no, they were always eager to help out at any time and as much as needed.

Vorteile

The customization is a massive plus. Not only is it vital to meet our needs, but it's easy to set up and very flexible. Additionally the customer support is unparalleled, not only with responsiveness but with their eagerness to make sure our experience with Gatekeeper is as seamless as possible.

Nachteile

The biggest issue we currently have is not being able to make customized fields mandatory (unless it's done through a workflow). This requires stricter administration to make sure everyone is filling out everything as we as an organization require.

Mark
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.8.2021

One of the best management tools

Since the beginning, the Gatekeeper team has been extremely professional and has provided us with one-of-a-kind solutions that meet our needs.

Vorteile

The key strength is the diversity of the solutions supplied within. It is quite simple to use and flexible to set up.

Nachteile

Manual labor is required for data extraction and reporting. We have a few standard functions that we don't use and could now get rid of.

Adam
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.11.2016

Gatekeeper has transformed the way our department engages with the business

As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case.

The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide.

Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration.

I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company

Kasia
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.9.2020

Getting contracts organised.

As a rapidly growing organisation it is very difficult to keep taps on all contracts. Getting this organised in Gatekeeper helped to create a proper oversight.

Vorteile

The software gives very elaborate possibilities in relation to contract management and workflows.

Nachteile

The workflows and transitions are sometimes hard to configure. Luckily we can use a implementation specialist that helps out with all sorts of issues.

Bob
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2017

We are delighted with our choice of solution in Gatekeeper.

Greatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.

Vorteile

Getting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates.

The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.

Ericka
  • Branche: Medienproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 24.4.2020

Gatekeeper

Gatekeeper is great to keep your agreements organized. I like that the agreements are uploaded directly from Adobe sign, which guarantees that everything is in the same place.

Vorteile

The universal search is great, you can search contracts by specific words, not only by counterparties or date.
Also, documents from Adobe sign are uploaded directly to GK.

Nachteile

When I get the results of a universal search many times I have to go to the helpdesk to open the agreement because I can't download the PDF directly from the results. Not efficient.

Muriel
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.5.2019

User-friendly and great customer support

Vorteile

Gatekeeper has a clean user interface, it's easy to use, and the customer support has been excellent. It takes a bit of time to learn how to configure the workflows, but the kanban layout makes it easy to keep an eye on each contract as it moves through the review and negotiation processes. We like the ability to do a lot of the customization ourselves. We've had top-notch account management and implementation support.

Nachteile

No cons so far, but we're hoping for a couple of enhancements in the future. We handle a lot of addendums that currently have to be split into separate documents to use the e-Sign tool. We also don't always communicate directly with our counterparty's signer and it would be helpful if the link could be forwarded to the appropriate person.

Tim
Tim
  • Branche: Automotive
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.6.2018

The software has been very easy to use, and is adding value to our business

Vorteile

The program has eliminated the need for drawers full of hanging file folders, with a variety of different individuals. GATEKEEPER has allowed us to centralize contracts, and create a workflow that tracks where contracts are in the process.

Nachteile

There are a few fields that are not relevant to our industry, so we have to navigate those. Overall the system is easy to use

Stefany
Stefany
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 4.9.2018

I practice to use if you manage contracts

In my team we have little time using it but in general we do very well with the software

Vorteile

It allows you to see several important details of the same contracts, such as dates, types of services, billing schedule etc.

Nachteile

On the part of the costumer sales it could be a bit confusing to complete so many details

Fiona
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.11.2017

User-friendly, customisable, excellent customer support.

Vorteile

The user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system.
The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions.
The product team are quick to develop smart features in response to our business needs.

Nachteile

There is room for development of the product, in particular eSignature, but we expect to see this in the near future.

Verifizierter Rezensent
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 8.5.2018

Literally Gatekeeper has a platform that does all the thinking and planning for you

Vorteile

Every type of information can be loaded into Gatekeeper. Their system allows full automation and easily recall your data

Nachteile

When trying to compare information, it is somewhat difficult to organize into a spread sheet. However once accomplished its just great

Verifizierter Rezensent
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.6.2018

Gatekeeper is great and has very good support.

Vorteile

Compared with other solutions, Gatekeeper is very intuitive and simple to use. Also important that support is at a high level.

Nachteile

Compared to similar solutions from the competition - this program is expensive, but working with this product is very efficient.

Verifizierter Rezensent
  • Branche: Medienproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2018

Love GK!

So happy with the software. Any "cons" surfaced have been addressed in a timely manner and the team is SO helpful and friendly to work with. We love it!

Vorteile

Links made between contracts, counterparties, projects, entities. Ease of use.

Nachteile

Project tracking features are less extensive than thought

Allyson
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 14.9.2017

The Gatekeeper team is amazing

The Gatekeeper team is amazing. They are very responsive when there are questions.

Vorteile

I like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable

Carol
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.7.2018

Very easy to work with; They listen to their customers!

Vorteile

Great having all of my contracts at my fingertips. We are a nonprofit organization with limited budget, but Gatekeeper was very willing to work with us to allow it to fit into our numbers. Staff are very eager to make updates to their system based on customer feedback. We've had a few features added very quickly after we made a request. Program is very user friendly.

Nachteile

We have been using Gatekeeper for just over a year. I have not found anything that I would consider a con.

Karla
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.6.2018

Excellent Results with Gatekeeper

Very easy to use and support responses are fast and effective.

Vorteile

Gatekeeper allows us to capture the necessary data easily, you can renew and cancel contracts. It is a very useful application and quite comfortable to use.

Nachteile

In the time that has been used we do not find any inconvenience, on the contrary it allows us to give better results in the work performance,

Darren
  • Branche: Gastgewerbe
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.9.2018

AccorHotels

Vorteile

Ease of use, customization on the fly by end user is very good, not needing to rely on support

Nachteile

Some search, navigation is a little clunky

Ciara
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.5.2020

Excellent System & Super Customer Support Team

An excellent customer support team, very happy with the experience so far.

Vorteile

It is a very user friendly system, perfect for our requirements.

Nachteile

I have no cons so far.

Verifizierter Rezensent
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.3.2018

Gatekeeper for vendor management

Vendor Management

Vorteile

I think Gatekeeper is a great tool for tracking cash flow and expiration dates of contracts. Very easy to use!

Nachteile

It does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due, it is causing confusion to our end users.

Kate
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.4.2021

Great vendor management solution.

Overall the experience has been great. Gatekeeper helps our firm automate a very manual vendor management process. It will be an integral part of our vendor onboarding and renewal process.

Vorteile

Gatekeeper is easy to use and customizable to your business needs. The implementation team is very knowledgeable and responsive.

Nachteile

At this time we have no cons with the software.

Juan Carlos
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.3.2018

Contract Management Platform!

Vorteile

1. Visualise all Company Processes.
2. Take the `Entry out of Data.
3. Gatekeepers stores interactions is great.
4. Risks.

Nachteile

The implementations It takes a Little bit long, specially when your talking to a big company. But ingeneral It is a good software.

Courtney
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 30.4.2021

Safe

I would definitely recommend!

Vorteile

We have loved incorporating this system into our office for its easy, available security!

Nachteile

It takes a long time to download and figure out at first.

76 Bewertungen