Über Gatekeeper

Gatekeeper ist eine cloudbasierte Anbieter- und Kontaktmanagementlösung. Zu den wichtigsten Funktionen gehören automatisierte Tools für Warnungen, Anpassung und Kollaboration sowie Integrationen mit anderer Software.

Nutzer können mit Gatekeeper Verträge und Lieferanteninformationen verwalten, Workloads verfolgen, Risiken überwachen und Dokumente speichern. Eine integrierte Messaging-Funktion unterstützt Dateianfragen und die Kollaboration. Automatisierte Warnmeldungen können so konfiguriert werden, dass Nutzer an wichtige Daten wie Vertragsverlängerungen erinnert werden. Nutzer können nutzerdefinierte Felder, Lieferantentypen und Vertragstypen erstellen und Berichte basierend auf gespeicherten Daten erstellen.

E-Mails können innerhalb der Gatekeeper-Plattform gesendet und mit Lieferanten und Verträgen verknüpft werden. Lieferanten können auf Nachrichten von ihren eigenen E-Mail-Clients aus antworten, ohne sich bei Gatekeeper anmelden zu müssen. Zu den Softwareintegrationen gehören G Suite, Office 365, Box, Dropbox, Echosign, Hellosign, SAP, Oracle, Navision, Okta und OneLogin.

Gatekeeper ist zum jährlichen Abonnementpreis erhältlich und bietet auch eine kostenlose Testversion. Support wird über ein Online-Hilfeportal angeboten.

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Gatekeeper Preis

Gatekeeper bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Gatekeeper ist ab 1.245,00 $/Monat verfügbar.

Startpreis:
1.245,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Gatekeeper durchsuchen

76 von 76 Bewertungen
Sortieren nach:
Kishore
Kishore
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 16.12.2024

Gatekeeper: Streamlining Complicated Processes Easily

While Gatekeeper was largely effective, I did face some challenges with integrating it seamlessly into our existing systems. The API integration took longer than expected, and there was a learning curve when it came to some of the more advanced features.

Vorteile

The Gatekeeper team provides extensive implementation support, and the solution is incredibly user-friendly.

With its clear search features, easy editing and uploading, workflow building, and custom fields, the user-friendly system makes it simple to add new entries and change old information.

You are continually informed about how the system can improve your experience because it is supported by a wealth of user manuals and frequent sessions to update on new features.

Nachteile

The extra modules cost a lot of money.

Certain custom developments might never be made available because they need to be approved by the Ideas Forum.

Christina
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.3.2024

The right flexible solution for a growing and innovated company

I've implemented multiple software solutions in the past, and Gatekeeper has been, without a doubt, the best team to work with throughout implementation and management. We've gone from having very little confidence in the accuracy and completeness of our contract records, to being the team and the solution that the company turns to when they want to know about a contract. Our company's rapid growth and the absence of a good contract management solution left us desperate for a better "way". Having a system that helped us file, organize, and track existing contracts was the most important first step. As we've continued to use the system and commit to the process, we are now able to be pro active with our contracts. Gatekeeper is the single source of truth. We couldn't have turned that ship around without Gatekeeper and the Gatekeeper team's help.

Vorteile

The ability to customize was key. We strive to support each business unit's unique needs and processes, so a cookie cutter solution would have been too restrictive. With Gatekeeper we can shape our data and workflows to meet our teams' needs, instead of forcing them to conform to a software's built-in process. We knew adoption and integration would hinge on a system's ability adapt to OUR needs, not the other way around.

Nachteile

The customization's "dark" side is that it can take some time and commitment to learning how to create workflows and manage the custom data. Gatekeeper support was helpful for us in this learning process, though. Our support pros from Gatekeeper always respond promptly and truly listen to our issues and questions.

In Betracht gezogene Alternativen

Concord, Outlaw, Icertis Contract und CobbleStone Contract Insight

Warum Gatekeeper gewählt wurde

We needed a contract management solution that was flexible and robust enough to track data alongside a document record. This is where so many vendor solutions with a contract component fell short. We also needed an intuitive and customizable process management solution for contract reviews that linked up easily with our existing email platforms. This was a functionality that very few contract management solutions provided, but Gatekeeper did. When our team observed that they could answer messages from Gatekeeper without having to log into Gatekeeper, they were sold.

Zuvor genutzte Software

ServiceNow

Gründe für den Wechsel zu Gatekeeper

Practically speaking, we were drawn to the intuitive and clean user interface, as well as the customization and email/messaging options within workflows. The Gatekeeper team that we met with throughout our review of the product was friendly and helpful, but also honest with us about what the system could and couldn't do. This stood out to us and made us feel confident that we weren't be sold something different than what we would receive. We felt they would be helpful and patient with us as we not only implemented the software, but also created a contract management process. They have not disappointed us over the past few years we've been working with them, and they continue to be an extension of our team as we work to support our company.
kana
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 10.3.2024

Easy,user-friendly and great tool

Overall experience has been smooth and easy. Lots of support from the Gatekeeper support team and [sensitive content hidden] from New Zealand.

Vorteile

Definitely a good option for small to medium sized firms thinking about contract DBMS and its related services with lots of integration extension options with Docusign, Workato etc.
ability to add conditional customizable fields
Create customized workflows
Can integrate to Power BI
Easy to use from an admin and a user perspective
Good support from the Gate Keeper Team
Quick implementation

Nachteile

unable to edit core/mandatory Gate Keeper fields (atleast the ability to change the name and where it is placed)

Tom
  • Branche: Medienproduktion
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.3.2024

Great solution that helped us in our digital journey

Very happy with the use of Gatekeeper! An excellent platform that has become the foundation of our contract management throughout the company.

Vorteile

Easy to implement, can cover all the basic requirements but can easily be extended in so many ways if you need it.

Nachteile

rather limited to no presence in continental Europe

Cath
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.10.2024

AT Review of Gatekeeper

Mostly positive and overall works for what we need it for.

Vorteile

Mostly intuitive use & very responsive contacts/ AMs

Nachteile

Lots of fiddly changes spread out throughout the system (eg adding a group to workflow, actions need doing in lots of different sections)

Dale
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 29.4.2024

Dale Frost feedback

[sensitive content hidden]
supports the Evander account and is very helpful , it is just a shame we do not have the foresight as a business to purchase the whole package.

Vorteile

The confidence it gives me that we have a system that helps us with complaince , it is my go to place for all document , would love to have the full system.

Nachteile

There is nothing within the system we use that i do not like , just want the whole system.

Anna
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.11.2023

Gatekeeper - Great system for Contract Management

Time saving. It is quick and easy to locate a Supplier and view a Contract rather than scrolling through hundreds of emaills or searching for saved documents on your PC. Gatekeeper is a safe storage system for all of your secure documents.
I have found all members of the Gatekeeper team very helpful, professional and easy to approach!

Vorteile

Gatekeeper is an excellent platform to store all documentation for each individual Supplier for your business. It is extremely user friendly. The system triggers advanced notifications to alert you when a Contract is due for renewal or an annual review, which can be easily set up to ensure that a Contract is never overdue.
The emailing function is good. You can email Business Owners direct from Gatekeeper. All emails are stored within the individual Supplier card.

Nachteile

Once a document has been uploaded to Gatekeeper, you cannot rename or resave to a PDF. This would be a useful tool for main administrators.

Tanya
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2024

Streamlined our Third-Party Management Process with Gatekeeper

Streamlined our Third-Party Management Process with Gatekeeper, made it far more efficient, visible and allowed us to become compliant with relevant regulations.

Vorteile

Made a disjointed process efficient, reportable and regulatory compliant.

Nachteile

As a result of it being so configurable, in some cases the knowledge articles are difficult to relate to personalised set ups.

Geyssel
  • Branche: Risikokapital & privates Eigenkapital
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2024

Controller

The system is easy to use and the customer service support is really good.

Vorteile

The customer service from the start of the project and superb ongoing support.

Nachteile

The current price structure could be better.

Reema
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 14.6.2024

Crucial Tool

Vorteile

GateKeeper offered many of the features of its bigger competitors but at a considerably more reasonable price point. An unexpected benefit is GateKeeper's workforce support. From sales [sensitive content hidden], to tech implementation [sensitive content hidden], to initial and continued customer support [sensitive content hidden], we have only experienced very attentive and professional interactions.

Nachteile

There are certain factors in the contract data that we don't think are necessary but are not able to deleted. I think the client should have the option to delete any data points.

Catherine
  • Branche: Maritime Wirtschaft
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 27.3.2024

Gatekeeper

Very good. Will make a huge difference to our onboarding and contract management processes.

Vorteile

Easy to use and has lots of possibilities.

Nachteile

Finding help in the Help Centre. Not easy to find what you are looking for by searching.

Alex
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.9.2023

Contract Management

Very positive, amazing support.

Vorteile

Visibility of contracts and lifecycles. Customisable data entry points. Dashboard for key insights and overview.

Nachteile

Ability to communicate with non users to the platform, i.e. to prompt a named representative even if they do not have a Gatekeeper profile.

Ursula
  • Branche: Bankwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.3.2023

One of the best I've worked on

Implementation went smoothly and Gatekeeper were an absolute pleasure to deal with from the start.

Vorteile

Ease of use, visual dashboard that is interactive drilling down into meta data with the click of a mouse

Nachteile

Nothing not to like that I have found to report.

Roan
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.2.2023

User-friendly contract management software with constant updates

We have greatly improved our contract management since we started using Gatekeeper and have a very positive experience with the Gatekeeper team.

Vorteile

Gatekeeper a user-friendly software that is constantly being updated with new features. The account team is very responsive and take questions and improvement suggestions very seriously. Many features that has helped us improve our contract management and make

Nachteile

We would like to be able to filter contracts on our custom contract data instead of only the default filter options.

Joel
  • Branche: Immobilien
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.1.2023

Killer Contract Management

Overall we've had excellent experiences with the software and the staff.

Vorteile

Gatekeeper is a mature platform and offers outstanding flexibility for users to customize key workflows and processes. These items together create an outstanding platform where users can drive success.

Nachteile

We were very deep with DocuSign before using Gatekeeper. For that reason, we were less enthusiastic about Gatekeeper's esign capabilities but to be fair, we gave it less of a chance. That all said, Gatekeeper is working on a DocuSign integration.

Christina
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.4.2022

Vendor & Contract Management Efficiencies with Gatekeeper

The sales process was excellent. We have an amazing AE that is extremely helpful, patient, and responsive. The implementation process is more difficult than expected and we are hitting up against barriers of our plan fairly frequently, which is pretty frustrating. Overall support has been excellent.

Vorteile

What drew us to this solution is that it met all of our top requirements in a single system - this solution drives efficiencies with both vendor and contract management and has an included partner portal where our vendors can submit information to kickoff the relationship, to maintain records as contacts change, to view contracts, and to submit due diligence information. We like that there is an ability to create custom fields on the fly in most sections as well.

Nachteile

The reporting is not as robust as we had hoped. There are several pre-made reports that you can leverage, but there isn't an ability to create our own reports leveraging all of the different fields in the system. We also ended up having to purchase additional features that we needed, but weren't included in the plan that fit our company's record size. It is also priced very uniquely - by contracts and vendors v. by users. This could be ok if a company had limited records, but we have a lot, so pricing went up quickly. In addition, we thought we could decrease the record amount by nesting amendments and SOWs into the master contract record, but we can't do that as workflows have to create a new full contract record.

Sophie
  • Branche: Personalwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.11.2022

Agile, supportive and innovative

Such a positive experience working with Gatekeeper! From the moment we started our journey with them, and the support we received during the implementation through to ongoing support, it has been a pleasure. What I really appreciate is the fact they are always looking to enhance the product, and listen to their customers ideas and actually take them forward. All in all, a great platform.

Vorteile

Gatekeeper is a really flexible tool for us to use within Supply Chain. Having the ability to create workflows to support ad hoc requirements has really changed how we are engage with our suppliers.

Nachteile

It would be great to have the ability to add a third signature to some our agreements without having to set the third party up as a user.

Cynthia
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.11.2019

wnDirect/Asendia UK use of Gatekeeper

Though we have not yet switched on some of the new services, we look forward to solving a whole range of manual bottlenecks and gaps in our business with the Gatekeeper tools. We will soon integrate our own supplier performance data against contract performance standards to allow our supplier management team proactive visibility of when contractual sanctions can be applied.

Vorteile

Ease of use of the system itself, client service and help is outstanding and realistic to the needs of businesses in different sectors. The diversity of services performed that can be useful to scale and automate so many facets of a business other than the legal team's needs, and more relevant and useful services are developed and added by Gatekeeper regularly.

Nachteile

Everything about the software is great. Unfortunately the manual upload of the contract data summaries has been time consuming and difficult for our small legal team to ensure this is performed consistently.

Jocelyn
  • Branche: Medienproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 24.4.2020

Overall great product for managing contract life cycles

Overall I think Gatekeeper is very useful for filing and tracking agreements. It provides a lot of metrics that are useful in terms of gauging the overall health of the business. It has a lot of functions and can be customized to suit your needs.

Vorteile

The universal search is my favorite Gatekeeper function and one that I use daily to retrieve contracts where the name of the counterparty or project may not be known. It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.

Nachteile

When searching by counterparty it can be a bit awkward to remember to then click under the various tabs to get to the agreement. You also have to remember that 'all' contracts or 'all' counterparties' are selected to make sure your search brings up all agreements even those archived.

Mark
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.8.2021

One of the best management tools

Since the beginning, the Gatekeeper team has been extremely professional and has provided us with one-of-a-kind solutions that meet our needs.

Vorteile

The key strength is the diversity of the solutions supplied within. It is quite simple to use and flexible to set up.

Nachteile

Manual labor is required for data extraction and reporting. We have a few standard functions that we don't use and could now get rid of.

Raja
  • Branche: Buchhaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2018

Very Satisfied Customer

This system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.

Vorteile

Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.

Overall, I like intuitive design, it helped our admin and end users to start using without much training.

I am also looking for basic spend functionality without a need for buying additional spend module.

Nachteile

I like all the features, but suggest having more flexibility and options to create additional dashboards.

Simon
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.11.2020

Gatekeeper Streamlines onboarding process

The engagment with our Technical Engineer has been excellent and has continued to provide support to ensure we make the most out of Gatekeeper

Vorteile

The fact that all your information is in one place, and easily searchable. The abilty to be able to track the supplier onboarding process through your workflows is excellent, providing you the ability to track progress.

Nachteile

I cannot think of any cons to using Gatekeeper.

Andy
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.11.2016

Enterprise Supplier Management and Portal Technology that is very powerful yet simple to use

We chose to partner with Gatekeeper as their technology was by far the most intuitive we evaluated. Our challenge was to secure accurate master data and compliance information from over 3,500 suppliers across Europe.

We simply didn't have the manpower to take on this challenge alone. Gatekeeper Vendor Portal technology and the supporting team are a vital partner for the SCC procurement and commercial teams moving forward

Claudia
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 11.1.2018

Gatekeeper was get to work with. The team was knowledgeable and prompt.

Vorteile

Very intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.

Nachteile

Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.

Andrew
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.4.2016

Gatekeeper is an excellent Supplier and Contract management solution with great support.

Gatekeeper has become the central solution we rely on for managing our contracts and
suppliers every day. The interface is beautiful and extremely easy to use - no training required.
There are a whole range of options to customise the application and views to our exact needs.
The Gatekeeper support team are very responsive to any request, proactively keep us updated on new development and also involve us in the overall product roadmap - its a true partner model.

I would thoroughly recommend Gatekeeper and the team to any company wanting to get their suppliers and contracts under control.

Paul
  • Branche: Medienproduktion
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.12.2023

Gatekeeper contract management system

Fantastic system which has been invaluable to the business since it's implementation over 5 years ago.

Vorteile

Gatekeeper as brought all our contracts into one environment, allowing stakeholders, Procurement & legal teams to find, review and action agreements.

Nachteile

Workflows can be a bit tricky to set up, unless you pay for additional resource from GK.

Fabien
  • Branche: Öl & Energie
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 2.2.2024

Review Gatekeeper

Very positive - simplicity of the system well adapted to small organisations

Vorteile

The system is intuitive and easy to use.

Nachteile

Not customizable enough. The system of permissions should be more flexible

Chelsey
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 10.1.2024

2024 Product Review

Good not great, but extremely functional for our current needs. I think the capabilities with Gatekeeper have a ton of promise, like the AI Extract and the Dashboard optimization, but it has been difficult to get the platform to do much more without added manual work on our end.

Vorteile

I like Gatekeeper's dashboard feature displaying all contracts input and executed agreements showing year over year. It is really easy to run a report if all the meta data is entered correctly. I also really like how sound of a contract repository it is.

Nachteile

The number of account turnover and the constant push to use GK workflows when our business is just not designed nor equipped to have workflows at the moment.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 21.11.2023

Gatekeeper for Web Developers

Vorteile

You can easily upload documents and organise them. It can monitor potential financial risks (risk mitigation). It is like a repository to store all contract related documents.

Nachteile

It is a bit expensive in my opinion and as a beginner it can be a bit confusing to understand all of its functionalities, especially if you don't have experience in IT.

Alexandra
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 29.6.2023

Great Contracting Tool

Overall it's a great tool and I would for sure recommend it for Contract Management/Supplier Onboarding

Vorteile

What I like most is that it's fairly intuitive. There are multiple ways to search for contracts/suppliers, and being able to build workflows/workflows from templates yourself is a massive plus. Also the customer support has been great from our [sensitive content hidden].

Nachteile

Sometimes it's difficult to remove things no longer needed (ex. remove blocked users because they're attached to an archived contract/supplier)It would also be great to export the "status" of the user.

Karishma
  • Branche: Bankwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.11.2023

Fantastic tool for managing contracts and vendors

We are looking forward to working with our account manager to creating enhancements in gatekeeper to help with our ongoing monitoring of vendors.

Vorteile

Very intuitive and easy to use system and we are able to track and manage contract's and renewals easily.
Easy to navigate and build out workflows from templates yourself is a massive plus. Also the customer support has been great from our account manager who is always on hand to help with enhancements.

Nachteile

nothing to report we have an excellent experience so far.

Pauli
  • Branche: Chemikalien
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 1.6.2023

Gatekeeper contract management

It does its job a a contract repository and is easy to implement and train users in.

Vorteile

The ease of use. Uploading contracts is very intuitive, navigation and search functions are easy to use.

Nachteile

The abilities to customise reporting data of uploaded contracts could be improved.

Spencer
  • Branche: Forschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 12.12.2024

Great Functionality

Vorteile

The functionality is really amazing. It is a great solution.

Nachteile

The user experience and look and feel could be better.

Jamie
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 20.3.2023

Purchasing Gatekeeper

To date we've had a very positive experience with the product and the people providing assistance to us. The product has enabled us to move along maturity levels and move towards procurement. There are lots of helpful things within Gatekeeper which facilitate onboarding and maintaining contracts and I'd highly recommend the product.

Vorteile

It's an easy to use system which is highly logical and enables us to onboard Vendors in a straightforward fashion.

Nachteile

There are small fixes within the tool which limit the ease of use such as deleting contracts as well as role permissions. The permissions are currently a little clunky and could be refined to move towards a more structured approach.

James
  • Branche: E-Learning
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 4.5.2023

Review

Todd has been a great partner is helping us through particular pain points.

Vorteile

The core functionality for the price.

Nachteile

Implementation did not convert cleanly from Word to PDF.

Jessica
  • Branche: Versicherung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.2.2023

Pro-Gatekeeper

I have been extremely satisfied in my experience with Gatekeeper, which has been approximately 3 years now. I know they are there to answer any questions I may have, and have seen many improvements to the product since becoming a customer (including several that I have asked for).

Vorteile

Integration was easy, it has a very user-friendly interface, and it is easy to learn. Gatekeeper listens to their customers when they have ideas for improvements and base their work on customer requests. They provide quick and knowledgeable support. This software has made contract and vendor management much easier to manage.

Nachteile

The only things I can say are missing are initialing in the e-signature capability, but it can be solved with DocuSign integration; and the ability to archive vendor contacts/users, but this can be solved by labeling them as something obviously not correct such as "Outdated Contact."

Lissette
  • Branche: Bankwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.3.2023

Always evolving

we needed a central repository of our contracts and the ability to manage the lifecycle of the contract and Gatekeeper provides that

Vorteile

Projects, Workflows and Scorecards are important tools to achieve contract efficiencies

Nachteile

the Risk module has a lot of room to grow

Elizabeth
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.2.2023

Great software

Vorteile

how easy and straight forward is to work with it

Nachteile

can not think of anything, I am happy with it

Matthew
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 15.2.2023

Gatekeeper for CHI

Vorteile

Ease of use, updating, communicating with users. Presentation of data.

Nachteile

Workflows felt a little clunky, overall very few weaknesses.

Daniel
Daniel
  • Branche: Bankwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.5.2022

Gatekeeper at 10x Banking

We've now got all of our supplier and contract work in progress and finalised agreements in one place, with automations built in so we never miss anything.

It's given us insights on how long it takes to get suppliers live and on contract.

It's given the entire business visibility of our supply chain.

Vorteile

Gatekeeper radically improved our capability regarding the onboarding of new suppliers and the management of our contracts.

Workflow management is a game changer. To create workflows that get you from the start to finish (we use a few for Supplier Onboarding including Due Diligence, Contract review and signature, File Expiry management of key documents from our suppliers, and renewals to automate that process) of any task.

The ease of finding any document or even specific clauses within the contract is effortless.

Nachteile

There is an abundance of data in Gatekeeper but at times, it can be difficult to extract or visualise data sets to compare data. This is more problematic on the spend module but overall, we've found the reporting capabilities and real time use of the product to far outweigh this.

In Betracht gezogene Alternativen

Docusign, Icertis Contract und Ironclad
Monty
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 11.10.2021

Intuitive, simple, useful

Overall I've had a positive experience with Gatekeeper. I'm one of the most frequent users of the platform so the fact it is easy to get used to really helped get up to speed. Additionally there are definitely areas for improvement which will make it even more useful and broaden the scope for which it can be used. Having directly dealt with Frances on a recent project she has been very helpful and a pleasure to work with so I have no issue asking her any questions I have to further my usage. I am looking forward to continuing using the product and hopefully seeing some changes that can increase the functionality

Vorteile

There are a number of points that are useful about this product. I think for day-to-day use the simplicity of the layout and customisability is really useful in creating data presentable and also valuable as you are only seeing the important features of what you want to see

Nachteile

At the moment it would be the limitations of the functionality in accordance to our full needs. Ideally we would be able to put more of our processes on here in the future which are not possible at present

Kunal
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2022

Gate-Keeper Use

Overall very good as the system is easy to use and intuitive. The customer service team has been great at supporting with queries and requests, in particular [SENSITIVE CONTENT] who has gone above and beyond with requests needed and [SENSITIVE CONTENT] who has been great with demos of the system. [SENSITIVE CONTENT] has also been fantastic at showing other capabilities of the system.

Vorteile

Its easy to use which makes it easier for me as an administrator to teach others. Its good as a repository to store all documents. The customer service team has been very supportive.

Nachteile

The vendor portal is something we are looking into but from the demo its possible there might be some issues with the way policy approvals are made by stakeholders in the approval chain (something GK are working on). This has not put us off the software and we are still very interesting in using this in the future. Some of the way contract data is captured is a little clunky an could be improved

In Betracht gezogene Alternativen

SAP Ariba

Gründe für den Wechsel zu Gatekeeper

Easier, more cost effective and less clunky than Ariba for our stakeholders to use.
Kristof A
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.11.2022

A great CMS

Vorteile

Gatekeeper allows us, as an MSP, to onboard, contract and monitor suppliers across our different customers in various great and easy to use kanban workflows and views. It gives a great first impression to our suppliers during an onboarding, allows us to capture all the required information and documents in an easy to complete form. The eNegotiate function, allowing us to send out pre-filled contract templates and having them finalized and eSigned all in one platform gives us back time we can spend on servicing our customers. I would truly recommend giving Gatekeeper a try, if you are looking for an easy to use CMS that keeps on developing itself constantly as well. Also the quite fast implementation time was an added value for us, and the support helpdesk always delivers.

Nachteile

It's always personal and you'll get a different answer from each single user, but for us the only thing currently missing is a mass e-mail option (e.g. based on a certain field value of suppliers), as well as the ability to bulk-push a set of more than one contract or document to a certain suppliers, as an onboarding is often not only about signing a contract but also to provide our suppliers with certain information about our customers and various other documents, related to an onboarding or not, but useful to provide it to them via Gatekeeper as part of it

Jessica
  • Branche: Versicherung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.5.2020

Gatekeeper Review

Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process. Especially given our transition to remote work with the pandemic, I'm not quite sure what we would have done if we had not made this transition. We are very thankful for the tool and for all of the support we receive from the company.

Vorteile

The integration was fairly simple. Easy to use. Customer service is friendly, knowledgeable and responsive.

Nachteile

It would be great if the e-sign location was accurate based on the signer's location, if the time stamp was accurate based on the time zone of the signers/users, and if the Word to PDF document conversion didn't alter the look and text of the document so much. Other than those things, no complaints.

Antwort von Gatekeeper

Thank you so much for the great review, Jessica. We really appreciate your support and the opportunity to partner with you.
One of our product team will reach out to you to discuss and look to resolve the eSign IP and timestamp issue you raised. There are a number of reasons this can be the case due to the use of VPNs and similar. We also have some exciting developments regarding our Microsoft partnership to share.

Beantwortet am 2.6.2020
Edwin
Edwin
  • Branche: Verpackung und Container
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2019

Great contract Management Tool

Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

Vorteile

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

Nachteile

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

In Betracht gezogene Alternativen

Conga Contracts

Warum Gatekeeper gewählt wurde

Dolphin was not the complete solution we wanted for the company, it was highly unstable in our O365 enviroment

Gründe für den Wechsel zu Gatekeeper

was a perfect fit for our demands
Colin
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2022

Very positive experience

Vorteile

User interface is intuitive, creating workflows which link to Suppliers/Contracts makes gathering and collating documents and information very easy and it keeps it organised. auto generation of documents with the use of workflows offers a huge time saving.

Nachteile

The lack of Custom reports based on workflows ie, a weekly reminder with an overview of what cards are in which workflow sent to the relevant phase owners would be useful.

Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 23.7.2020

Employee Portal and Kanban Workflows for the Win

Overall our expereince has been very positive. Customer support goes above and beyond.

Vorteile

We looked at about a dozen contract management solutions, and Gatekeepers' approach to intake and e-negotiation is truly unique. The Employee Portal made it easy for our national field offices to submit contracts for review, and the Kanban Workflows helped management stay on top of approvals and provided transparency into the negotiation and approval process.

Nachteile

Not so much a con, but friendly advice--setting up workflows can be tricky if you don't have clear objectives.

Manfred
Manfred
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.6.2018

The software is in a different league when compared to the competition.

Vorteile

Clear, concise, quick and straightforward GUI. High level of user adoption in first use.
High level of customization allowed while maintaining a robust core.
Mobile interface works as good as normal web interface.
A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them.
Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail.
Customizable workflows that allows for delegation of responsibilities within your organization.

Nachteile

It's more costly when compared to competitors but it's also much more product for the money.
The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible.
At this moment e-signing and redlining is not yet available.

Neil
Neil
  • Branche: Marketing & Werbung
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.9.2015

Gatekeeper is simple to use and saves us time and money

We has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems.

We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.

Vorteile

Gatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date.

This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.

Nachteile

When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.

Guru
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.11.2016

It is my job to find the best technology in Financial Services - I selected Gatekeeper

As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications.

Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling.

We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud.

We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology.

The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today.

I have no hesitation in strongly recommending Gatekeeper.

Vorteile

- Usability
- Ease of use
- Integration

Nachteile

None

76 Bewertungen

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