CrashPlan

Vorteile

This program really does as it says, backups all that you have on your computer incase of lost data, or major computer crash loss. Because it's web based, it's all available and at the tip of your fingers if ever you need retrieve lost data.

Nachteile

My biggest issue with that program was that it took up so much bandwidth that there was very little left for other things in my home, such as watching youtube, or Hulu, or Netflix.

It ate up a lot of my allotted bandwidth for the month, and I had a lot of difficulty using it because of that.

Vorteile

MY COMPUTER CRASHES ALL IS LOST! Or wait no! I have CRASHPLAN!!! As an author and a graphic designer, there is NOTHING as important as having all of your precious files safely tucked away securely. CrashPlan is like a comfort blanket for me and my files.

Nachteile

Just make sure you're connected and syncing properly! But seriously there is NO downside to having all of your files backed up safe and secure

Vorteile

It used to work, but Incydr took over, moved the data centres around, and now it is 40-50 times SLOWER, almost unusable.

Nachteile

It's slow. Your data is NOT safe, they showed this by trashing our historical backups.

Vorteile

I feel safe with this software because there I keep all the information of my pc, they have the security that my files need all the data stored in Crashplan have internal backup that guarantee that in the event of a company failure they can always be recovered again .

Nachteile

This service is the best, it is for all types of users, both desktop operating systems and smartphones

Vorteile

I loved this program, have been using it for over two years and I can't complain. It backs up your system entirely just in case.

Nachteile

Was very upset when they canceled their home plan. Backup should be simple to do. In one backup the system took 16gig of resources. Their backup schedule should be a simple setup. Backup files and then backup system image with files.

Vorteile

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

Nachteile

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

Vorteile

Trustworthy backup solution. Having used code42's backup solutions for both business and personal backups for over 5 years, I can attest to their reliability and speed of backup.

Business plans allow one to access employee backups online, which saved us a ton of rework.

Personal plans also allow remote restoration, giving real peace of mind regarding the safety of personal files.

Vorteile

Once CrashPlan is set up it runs continually, in the background, backing up as you work. I have not noticed any affect on my computer processing speed like I did with other backup software

Nachteile

Sometimes the backup on the second computer fails to connect.

Vorteile

Schedule
Versioning
Remote Recovery
End-User management
Bandwidth Management
Encryption
Easy-of-User

Nachteile

If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.

Vorteile

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Nachteile

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them.

the Price is little bit high compare to other products in the market

Vorteile

Installing, maintaining, and updating the PROe server is trivial on both Debian Linux and OS X. (One-click updates directly from the administrative console would be a nice addition, since locating update files on the Code42 site is not as quick as it perhaps should be, but that's a minor nuisance).

Likewise, installing and configuring clients is fast and easy, and once the client software is installed on a workstation, the administrative console allows control of all client settings, saving legwork. Client access can be restricted to ensure that backups are not interrupted, and CrashPlan PROe has a complete set of legal hold tools available in a separate administrative interface should your organization require them.

The client is lightweight and offers good granular control over bandwidth use. The server is extremely flexible, allowing any number of storage points on any number of running servers, even across server platforms, and the CrashPlan architecture further allows any client to be delegated as a storage point for other clients, in the case of, for instance, a satellite office scenario, disaster recovery, or server maintenance.

Nachteile

The only real operating nuisance I've encountered is browser incompatibility with the otherwise lovely administrative console, which does not scale properly for Mobile Safari, and which presents a baffling "server disconnect" message on Safari for OS X. On the desktop, one can simply use Firefox or Chrome, but a proper mobile Safari theme--or even the ability to permanently eliminate the client download prompt when accessing the console from a mobile browser--would be a huge improvement for those of us who do an increasing amount of our admin tasks from our mobile devices.

The ugly is that this wonderfully designed, private cloud backup system, which was once my first choice for small business clients, is now available only in packages of 25 licenses and up. Not only does this make no sense from a supply side—Code42 incurs no storage or infrastructure overhead from private cloud backup, so one would think they would prefer to sell these licenses—but it arbitrarily shuts out small businesses from a product which is otherwise perfect for the small business use case, forcing these businesses, often creative firms which generate multiple gigabytes of new data each hour, to rely on Code42's public cloud product (try uploading 2 terabytes on virtually any broadband connection in the US) or, more realistically, to look elsewhere for onsite backup solutions.

I used to recommend CrashPlan PROe to all my small business clients. I can no longer do so, not because the product is not excellent—it is—but because Code42 literally will not sell it to them if they can't buy 25 or more licenses. The mind boggles at whatever bean-counterish logic led to this decision, which both locks small businesses out of an otherwise ideal product for their needs, and amounts to Code42 throwing away all potential revenue from those in the small business sector who cannot rely on public cloud backup alone.

I'd encourage small businesses and consultants working with small business to contact Code42 anyway, and put some pressure on them to revise this policy. CrashPlan PROe is otherwise as close to a perfect product as I have seen in the last ten years of IT, and it is simply foolish to refuse to sell it because a client has a smaller budget or smaller needs.

Vorteile

Until recently, Crashplan for Small Business was very reliable.

Nachteile

I have used Crashplan for Small Business for many years. They have recently implemented a change, as of May 1,2019, which had devastating effects for my businesses. They have chosen to remove from the backup all files in the /user/xxx/library/containers/ directory as well as all root directory application and system folders.

My company’s financial data was stored by our 3rd party Unix app in that directory and Code42 just randomly excluded it from backup, even though it was in the USER directory, and deleted ALL PREVIOUS BACKUPS without permission. Apparently they sent this information out in a “newsletter” to their business clients in Mid April, and implemented the change on May 1.

We had a file corruption of our database on May 18, and we were unable to recover from our online backup with Crashplan. The company made this change to a live system, had no backout plan and no recovery path for the data they deleted without our knowledge or permission. We lost 10 years of data. Absolutely devastating. The customer trust has been breached, but their attorneys claim that we didn’t have a “contract”. This is unbelievable on so many level, and my guess is that most business clients do not realize that this is happening or that their data is missing until they go to recovery and find it gone.

Vorteile

This software is easy to use and configure. I have recommended this software to others who are not tech savvy and they loved it. It's easy enough for them to "set and forget" and files recovery is as easy as selecting the folder/file you want to recover then process it.

Cross platform is a definite positive and we needed a solution that worked with MAC and Windows.

Nachteile

I have used this software for a few years installed on a MAC and a Windows machine. It was good until I upgraded to Sonicwall Gateway. With the latest firmware it seems as that CP on the MAC had a hard time bypassing the firewall security so I had to explicitly open all the required ports then it started running normally again. Months went by without any issues then problem with the MAC machine reappeared where it cannot connect to the CP server (meanwhile no configuration change was made to the firewall).

I have worked with both technical support from CP and Sonicwall, both have different ideas of what may be the problem. It's just odd that the MAC CP is having problems communicating out of the firewall while the Windows machine is fine. Further finetuning of the firewall will be required.

In conclusion, CP is a good reliable and cost effective backup solution providing that you are behind generic firewall. However, you may run into frustrating issues if you are behind advance security gateways like Sonicwall, Fortinet, etc. and it's not as low maintenance as one would expect it to be.

Vorteile

- Fairly easy to deploy
- Secure
- Noisy when it needs to be
- Enables the admin to be hands-off but they can check in on a backup anytime using the admin portal

Nachteile

- The end-user experience to set up the tool is pour. As an admin who helped implement this tool I had to walk though the initial setup process with a large number of end-users because they were overwhelmed by the setup process
- After 1.5 years of this tool being implemented, most end-users still don't keep their list of items CrashPlan backs up up-to-date. Their backup list is only updated when they start experiencing hardware issues
- Using Migration Assistant to restore data to a new Mac will corrupt the CrashPlan app and it must be reinstalled which causes confusion for the end-users

Vorteile

Managing hundreds of computers (and the data within each) can be an enormous task, but CrashPlan organizes and manages this need impeccably. Users tend to dislike this kind of program, because they often involve interruptions of slowdowns during their work (while it backs up their files), but CrashPlan does this seamlessly behind the scenes as a non-intrusive background process. Now, any of our user's computer could crash hard, and we'd be able to recover it in very little time and with very little effort.

Nachteile

There's little to dislike. I wouldn't mind if it cost less, but the price is reasonable if you're protecting data of even modest value.

Vorteile

The free plan offers really great features, being able to backup to a separate computer has been in-valuable. With the paid-for option offering an even better service, letting you backup directly to CrashPlans cloud servers.
Restoring to previous versions is also super simple, with a simple-to-use user interface it really isn't hard to figure out. Also, restoring is a very quick process, much faster than other backup programs I've used in the past.
The initial installation and continued maintenance of CrashPlan is also very straight-forward, taking virtually no time at all to do either.

Nachteile

The biggest negative of CrashPlan is the sheer amount of resources it takes up on your PC / MAC to get these back ups done. On a pretty powerful machine you can sometimes notice a very slight lag.
Integration with other firewalls can be a pain, especially if using a more obscure and not-well-known brand. Also, the web interface doesn't work on some web browsers, which isn't a big problem for me, as I solely use Google Chrome. But it may be a sticking point for other users.

Vorteile

The offsite onsite model and general approach are great., if only it worked. Support try hard to help, but it's very time consuming.

Nachteile

Slow and unreliable. Bewildering UI. Update process incredibly complex.

Vorteile

I use the business plan for my personal stuff (photos, docs, etc.). I like that it's offsite and backs up automatically. I get a simple email telling me if the backup was successful or not. I recently had to use their customer support and their instructions were PERFECT. Easy to understand for the average joe. Not at all what I expected from an IT company. Kudos!

Nachteile

Getting it setup initially was harder than it should have been considering their tech support was so amazing. Maybe it was just me... I was setting up on a new computer.

Vorteile

Reliable backups, not dependent on platform. Peace of mind. Easy data recovery 24/7. It in your hands and in your control.

Nachteile

Not cheap, but well worth the expense.

Vorteile

I like that it runs in the background when I schedule it to. It can easily store documents from more than one computer and is easy to set up. Retrieval of information and documents is easy and allows you to select some or all of the documents.

Nachteile

It is hard to get a hold of any customer service representatives. If there is an issue its hard to resolve quickly.

Vorteile

The master console! All settings and controls for all clients are configurable from one console. The reporting is great and gives us great insight as to how much data is on our client machines and who to scold when thier music folder is 500gb. The fact that if one of my Executives is traveling and gets their machine stolen or lost and being able to just download the app and sign in on a new machine and start restoring thier data is AMAZING. We had that happen, Mac stolen in London enroute to a big pitch for new business. He called me in an absolute panic. In a 5 minute phone call we had the data he needed for the meeting restoring to a new machine that he had just purchased at the Apple store, when he left the Apple store he had all of his data back, with 1 FIVE minute phone call.

Nachteile

In previous versions Java usage was a bit out of control, but they have had that fixed for a few versions now, so no cons at all.

Vorteile

Legal hold feature. Ability to lock down controls from administrator level and prevent users from not backing up. Ease of use for the client as well as the administrator console.

Nachteile

Night mode was removed from newer versions of the console.

Vorteile

I dropped a laptop off a couch and ended the life of the hard drive. It was so nice to know Crashplan had everything saved for me. It just works without thinking about it.

Nachteile

Its a little hard to navigate the online saved files. But other than that, not much to say here. I like it.

Vorteile

It's simple and very reliable.
Easy to install, doesn't require constant maintenance and re-installs.

Nachteile

Nothing, it's been performing very well.

Vorteile

Code42 makes recovery of data a quick, easy process and not the headache it used to be! We have had numerous times where we have been able to restore data for a user.

Nachteile

There is not a thing about Code42, (CrashPlan) that we do not like. It does what it says it does and has been instrumental in restoring data that was lost as well as for doing refresh and not having manually back up the data and manually uploading it.

Vorteile

I've used it for years and it was fine: but now...

Nachteile

They asked me to update my payment method. I decided that the best option was to change my plan. You can't do that online, so I raised a ticket and sent multiple emails asking to update my plan. Nothing has happened other than a stream of emails saying my account will be deleted unless I update my payment method... Trapped by a simple admin problem that looks as tho I will lose all my data...

Vorteile

The price and the features that the software claims to have are the only reason I was attracted to this software.

Nachteile

Totally and completely confusing beyond use. I paid for CrashPlan Pro and was not able to install anything. I begged for help installing the product and got nothing. I signed up for a 14 day trial and when I went to "Change My Plan" hoping to cancel my subscription, the only option I was given was to upgrade to a more expensive plan. Then, waaaay down at the bottom of the page in very tiny print were the letters "need to cancel". I clicked it and was FORCED to select from a list of positive comments about the software before I could cancel. Make no mistake, this software is crap.

Vorteile

Crashplan is simple to set up and use. That's where the good ends. The software sucks. It's very resource-heavy and is written in Java so it works on all OSs. Other than that, it doesn't have anything going for it.

Nachteile

That I couldn't restore any of my backups... They were all corrupt.

Vorteile

Easy setup.
constant incremental backups.
Easy restore features.
Great reporting.
Retention.

Nachteile

Would be great if it worked with NAS devices.

In Betracht gezogene Alternativen

Warum CrashPlan gewählt wurde

Gründe für den Wechsel zu CrashPlan

Vorteile

Crashplan has been so helpful in helping users understand their clear and concise backup history, as well as help us identify issues before there was a problem. We have had so much minimal data loss in comparison to previous years.

Nachteile

it isn't free! Haha. No, but really, please take your time in reading through the documentation provided by CrashPlan to avoid issues with setup on each device during imaging.

Vorteile

Nothing. Used tio grood Now assistance is so sub par i wonder how they stay in business.

Nachteile

I’m not a computer expert. My computer expert finds it absolutely impossible to deal with CrashPlan. After months and months of following their suggestions, they now have asked that I personally authorize my computer expert to deal directly with CrashPlan.They are charging me double what I used to pay because we can’t fix the problem. It is impossible to deal with the same person. There’s no ticket created for the problem and I would never recommend this company.

Vorteile

I don't have to do anything, the Backup happens automatically.

Nachteile

Nothing so far, since my introduction to the software.

Vorteile

It is cheap and offers unlimited cloud storage. That is the only reason we purchased a subscription of this software in the first place.

Nachteile

Crashes a lot of times, does not upload the whole bank of data, very slow to make a backups, never completed the whole backup.We find it to be useless for our uys case.

Vorteile

I have been using CrashPlan for many years. I used to use it for personal use, but now I use it for business use. Because I work remotely, I keep a large collection of our graphics/code files on my computer. I don't have access to a work server to keep them on, and I was always concerned about what would happen if I were robbed, or some sort of disaster happened to my home, that wiped out my computer and my local backups. CrashPlan gives me peace of mind, that my files are backed up somewhere safe.

I evaluated other products, before choosing CrashPlan, and for me, CrashPlan was the winner for a couple of reasons. The biggest reason, was that if I had a computer with a smaller hard drive, and had to work off of an external hard drive for some things, CrashPlan also backed up that external hard drive to their system, as long as it was plugged into my computer. Not all backup software will do this. I also love it, because it works well on my Mac, and isn't just targeted at PC users.

Nachteile

Sometimes the messages that you get about backups can be misleading. It will say that you have a certain amount set for backup, and sometimes it will be a number that seems really low. Every time I have looked into this with support, it has turned out that the correct amount WAS set for backup, but I believe the email went out mid backup, and therefore gave a misleading message. Sometimes that can be a little alarming, even though there was never a true issue.

The initial backup can be very slow ... like months, in my case! If I ever had to restore everything, I am sure it would take a crazy amount of time, so I would have to opt for the option where you pay to have a full hard drive mailed to you, which isn't cheap. Better than losing all your files though! That is why I also keep a local backup.

Vorteile

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

Nachteile

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Vorteile

The client is customisable. It can be deployed silently and is configurable from the machine or can be locked and the configuration done via the server.

New abilities allow the user to restore data form their backups if starting again on a new machine. This can aid migrations and ease pressure on facilities.

Strong encryption, compression and an easy to use interface make using the client a pleasure.

Documentation is very detailed and easy to read and follow along.

Code42's support are extremely helpful and pleasant!

Nachteile

Recent redesigns of the client and server interface have left things confusing. The attempts to make the whole system minimal results in it being more difficult and annoying to use. Some features are difficult to find or too many layers deep now. The interface is also less responsive than the previous versions and often doesn't update for a long period of time.

The web interface for the main server does not work properly in Safari which is a big annoyance for us and our users.

Code42 seem to be continually changing the name of the product. Crashplan Pro. Crashplan ProE, now Code42 platform. It can be confusing and again frustrating.

Code 42's support team are excellent! I cannot praise them enough. However I do not have the same experience with the Sales team, Code42 are after certain customers and in that refuse and do not want to help other customers which has propogated bad will throughout the community that has supported them from a startup.

Vorteile

We are an architectural firm and have a huge amount of data, partly because of the large size of image files. The unlimited storage and reliability of the product gives us peace of mind.

Nachteile

I haven't had any problems using this software.

Vorteile

It runs continuously in the background to ensure that the files selected are backed up.
The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks.

The Crashplan client is cross-platform and will run on Linux and Mac

Nachteile

Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user.

When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual.

Based on other user reports of Crashplan, the upload and download speeds are quite good.

Vorteile

CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.

Nachteile

CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.

Vorteile

As a professional freelance photographer, I have to backup huge amounts of data to keep my business safe. After much research, and one bad experience with a different cloud solution company, I found Crashplan (Code42) to be the most affordable system that still allows unlimited backups. They are priced extremely competitively without compromising quality.

Nachteile

Crashplan used to have a mobile app that allowed users to access all their backed-up files from their phones. They recently discontinued this app. I can hardly believe the company would take such a step backwards. I used the app on a regular basis to refer to documents or images that I needed to access while I was away from my computer. This convenience was one of my biggest draws to Crashplan initially; I wish they would bring back the app.

Vorteile

I like that you can get very granular about what you want to back up. You can select entire folders to backup, but you can also specify that certain file types should be ignored. You can even specify that certain files be ignored or included.

Nachteile

Using their built-in scripting for auto-disabling accounts when the related account is disabled in Active Directory has proven to be a pain. I've had it working before, but every time I upgrade the software, it seems to break that capability without actually changing the script.

Vorteile

Easy to use
Easy to administer
Minimal impact to end-user performance

Nachteile

Code42 should focus more on the core business and less on additional offerings
Legal-hold e-discovery capabilities are still immature, need more focused development

Vorteile

this app does what is meant to do. Assuming you have a decent upload speed it can handle several GB of files and backup within a few hours. For those with normal documents the backup would be instant no matter your providers upload speed.

Nachteile

The cons are not against Crashplan but the needed upload speed which many providers limit. It works fine for smaller files but if sending hundreds of large image files a higher speed connection is needed to keep up.

Vorteile

They have good support and their website has good online support.

Nachteile

Several times over the past year the s/w just disappears from my computer and I have had to reinstall it. Code42 acknowledges that sometimes this happens. The only way I know this happens is that I get an email saying "your computer has not been backed up for <n> ways". The price has also doubled. The s/w also seems unable to complete the backup if scheduled to run only during off hours. I have opted to quit using it when my monthly subscription expires this month and replace it with a less expensive, faster and more reliable product.

Vorteile

Once configured, the software is easy to maintain, do backups, and encrypt data.
GUI interface is simple to use and makes restores much less painful
Support can be helpful via e-mail, phone not so much.

Nachteile

Cost of the software seems to creep up every year, and recently have switched to a per-device cost which makes indivudal backups more expensive.
Headless support is almost non-existant and a pain to set up
QNAP NAS requires a community written docker container to be able to manage as a cloud backup
Phone support is painfully slow to answer questions and immediately requests RDP.

Vorteile

This is the best backup software for a home user ever. The best part is that you can backup an external USB Drive. I run it on my mac and have been using it for 5+ years. The software runs in the background and backs up my files so I don't have to worry. They have plenty of settings to limit when it backups and how many resources to use. Since I have a capped bandwidth I set it so I just upload in the evening. I've recovered a couple of files by logging into the web interface and downloading a zip of them.

Nachteile

I'm very sad that they will no longer offer consumer accounts at the end of August 2018 if I'm a small business I would use crashplan. I'm super bummed that the software I recommended to so many is going away :(

Vorteile

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Nachteile

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

Vorteile

The interface is clean and intuitive. Data de-duplication seems to backup lots of files efficiently even if you re-organize your folder structures. Upload and download speeds are generally good.

Nachteile

Back-up used to run automatically, but changes to the app in 2020 made it so that the app constantly logs outs so that you have to enter your password and run a back-up manually or nothing is backed up. If you do run a back-up manually, sometimes the app will now log you out before your back-up has finished. Worse still, if you move or delete a large number of files in a short time the app treats your computer as a new device and starts charging you for two devices resulting in being charged double. This is hard to fix because customer support isn't very good.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu CrashPlan

Vorteile

This was the best and lowest cost backup tool on the market...when the Home product was available. In August of 2017 Code42 shifted away from Home and is focusing on enterprise and small business. The Home product was AMAZING. It backed up quickly, offered unlimited storage, and allowed you to backup multiple computers at the same time. Plus you could back up to other friend/family's computers to avoid having to pay for the service at all. This had everything a home user could want and at an amazing price. NOTHING came close. And I mean NOTHING!

Nachteile

Unfortunately, Code42 has left the Home market and is focusing on enterprise and small business. For those two segments, this is a great product, but I feel like dropping the Home market is a disservice to their existing Home user base. They should have allowed existing customers to continue forward with their Home product and Home product pricing. I get that they want to change their focus, but moving away will really hurt. That's a bad thing, but it speaks to the excellence of their Home product.

Vorteile

Strong encryption helps keep our files safe. Unlike many backup services, Crashplan for Small Business allows you to backup files on any number of external hard drives for no additional fees. Also, you aren't required to move the files/folders you want to backup into a proprietary backup folder...this means you do not have to alter the structure of your file system to have an effective and full backup.

Power Tip: divide your backup into multiple backup sets for increased efficiency and peace of mind.

Nachteile

I wish you could more easily view the backup log so you could reassure yourself that your most important files are 100% backed up to the latest version. UX is usable but a bit awkward...it can take several somewhat convoluted click-throughs to find the setting you need to alter.