Über Checkfront
Checkfront Preis
Checkfront bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von Checkfront ist ab 125,00 $/Monat verfügbar.
Alternativen für Checkfront
Checkfront Erfahrungen
Funktionsbewertung
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Checkfront review by Cairns Holiday Homes
Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.
Vorteile
The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.
Nachteile
Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems.
So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy software for Booking Tourist Activities / invoice
- I decided to say with checkfront, because their team is very helpful, there is a community and a forum to get inspired, to get help if you are a beginner in the tourism industry
Vorteile
+ All in one place : Booking / customers / invoices
+ You can customize every detail of the Activity you are selling to your customers
+ The support team listens to your needs
Nachteile
- During covid, the hibernation plan means that your website goes offline
Antwort von Checkfront
Hi Souheil,
We appreciate your honest review of Checkfront. I am glad to hear you are liking it.
Your feedback on the Hibernation will be shared with our teams.
Thank you again for choosing Checkfront!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy On Line Booking System
Vorteile
The systems are in place to send email reminders and confirmations of items booked. The booking is easy to set up so your customers can go through the form themselves
Nachteile
When checking on a customer name you have to be exact - it doesn't show similar names like it use to, would love that back
Antwort von Checkfront
Pam, we appreciate you taking the time to share your experience. I've passed along your feedback to our Product team to consider as they are constantly working to meet our customers' needs.
Best,
-Tasha B.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This is the worst software I have ever used
Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company requires it.I truly dislike every aspect of using Checkfront. As bad as it is for the customers and guides, the backend administrative side is even worse. Everything you'll want to do to set up tours will take at least three times as long as you expect. You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely basic functionality.
Vorteile
Customer service is generally helpful when the software or back end service fails. Unfortunately I need to use this a lot.
Nachteile
The user interface and user experience is entirely nonsensical. The most basic, basic thing a guide needs is to check in guests on a tour. Checkfront doesn't even show the guide how many people are on the tour. It doesn't alphabetize the guests, so the guide has to search through a list of randomly sorted names every time a guest comes in. Many guides in our company have refused to use Checkfront at all, and simply don't check in the guests. Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many customers and how much money have we lost because of the Checkfront UI? We'll never know.
Antwort von Checkfront
Hi there,
We're sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and are confident that our support team can help with most of the points you referenced.
We've recently attempted to get in touch with you - if you are interested in resolving these issues, please contact [email protected]. The anonymity of this review prevents us from being able to reach out directly.
Warmly,
Natalie @ Checkfront
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Pleasant end-user experience
Vorteile
The reservation management feature is excellent as is the in-built facility to collect waivers from guests.
Nachteile
We have two separate components to our business and whilst Checkfront works seamlessly for the standard rental letting element, it does require some manual manipulation for the other components.
Antwort von Checkfront
Hello Paul,
We appreciate your feedback and happy to hear you have had a pleasant experience using us!
If there is anything we can help with for the other components you mentioned, please don't hesitate to reach out to our support team.
Thank you,
Jamie @ Checkfront
