Carbonite

Vorteile

Leider kann ich keine positiven Aspekte finden, da es für mich den Zweck nicht erfüllt.

Nachteile

Nach fast drei Jahren Nutzung kam es nun zu einem Daten-GAU und ich musste ca. 1,5TB an Daten wiederherstellen. Zu meiner Überaschung läuft die Wiederherstellung nur mit ca. 2Mbit/s was natürlich viel zu langsam ist. Also habe ich mich für die Zusendung eines Backup-Mediens per Courier für knapp 100 USD entschieden. Nun kam aber die Überaschung. Carbonite versendet NUR an US-Bürger. Jegliche Postfächer können NICHT benutzt werden. Ich komme also nicht zeitnah an meine Daten. Es droht also der totale Datenverlust. Danke Carbonite !!!

Vorteile

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Nachteile

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Carbonite

Vorteile

Easy to setup and use for file backups and recovery.

Nachteile

Sometimes support is less than we expect in terms of helpfulness.

Vorteile

Top quality product, retrieval was made easy enough.

Nachteile

A bit clunky, old interface, a bit expensive.

Vorteile

There's not much. They market heavily, so customers recognize and trust the name, though I do believe that they shouldn't.

Nachteile

The service portal is abysmal, slow, and barely functional. The customer support is terrible. Transfer speed is terrible and the app crashes frequently

Vorteile

Fantastic for cost effective server/endpoint/365 backups

Nachteile

Can be pricy when you have lots of storage on office 365

Vorteile

The software is easy to setup. It allows the individual to set up different backups. Incremental (daily), full (weekly or daily). Support is great and very helpful. You can encrypt the backups. Carbonite checks the backups on a continuous basis for ransomware.

Nachteile

By default it selects the folders for you. This is OK, but not all folders need backed up. It is easy to unselect the folders.

Vorteile

As a backstory, I was talking to our tech advisor about our need for backing up our data. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. He had similar sentiments and recommended Carbonite. He said he uses it with a number of clients with good results. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive.

Pros:

I liked that it backed up all of my data itself and that I didn't have to do it manually. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged.

I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive.

You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others.

Nachteile

I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous.

I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.

Vorteile

Carbonite is easy to implement. I don't have to worry about it keeping my data safe with the automatic backups.

Nachteile

It's a little more expensive than some of the others.

Vorteile

The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.

Nachteile

The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.

Vorteile

I have used Carbonite for a long time and recommend to all my business customers because it is the most reliable backup on the market and easy to use.

Nachteile

The pricing is a little expensive but it is a Great Product

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Carbonite

Vorteile

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select what folders that carbonite will consistently backup, such as my documents or customer invoices folder etc. The plan did not have any data limits on the amount of data you can backup. Carbonite really saved us when one of the disgruntled employees was trying to maliciously delete important documents and negatively hurt the company. It was about as simple as can be to retrieve the documents that were deleted and so nothing bad happened in result of this individuals actions. I never noticed any computer performance when running this software on a computer. I was surprised because I thought it would affect the computer in a negative way. I would recommend Carbonite for anybody dealing with important documents on a computer that cannot lose the information.

Nachteile

The least of what I liked about this is probably pricing. I feel like it should be a little lower for a backup system. There are quite a few plans to choose from but think the pricing for all of them should be a little lower. Other than that everything is perfect!

Vorteile

Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

Nachteile

The increase in the yearly fee. There are other systems that do similar saving like in cloud that are free. You would still need something like Sea Gate to back up the external and that would cost more in Carbonite but it would make more sense paying for. However, Sea Gate is a one time purchase.

Vorteile

The peace of mind knowing that all your critical files have been backed up in the Carbonite Cloud. With the amount of digital files one stores over time, it is critical to know that they are safe and in one location.

Nachteile

The only drag is the amount of time it takes to get all your data back.

Vorteile

Ease of setup, ease of use. backup types and styles, and the ability to customize. Solid interface. Customer service and support.

Nachteile

When they updated to version 6, they changed the software interface quiet a bit, it feels restricted in terms of the ability to administer tasks. I much prefer that older classic look and feel for those of us who know their way about backup software. Price point is a little high, especially for small offices who only have 2-3 servers vs bigger clients who could have 6-10 or more.

Vorteile

I love Carbonite for backing up my files on my computer. The thing I love best about it is that I literally don't have to do anything. My files are backed up every day on their own. The files are also accessible from any computer if you sign into your account.

Nachteile

Only drawback I would say is that sometimes it takes a little while for the files to download onto the cloud.

Vorteile

We use Carbonite as our backup program for our computer system. On occasion when our computers update it will change settings on the computer. Carbonite has the ability to let you know via email if it backed up successfully or not. This way we can catch a problem as soon as it arises.

Nachteile

On occasion there are issues with the computers backing up because of new computer updates. This is solved by alerting us via email when our server does not backup properly.

Vorteile

I felt safe having Carbonite in place to securely backup my data on a daily basis.

Nachteile

I did not like not having the ability to file share. The initial set up to backup all our files took forever to complete and it affected the use of the computer while it was transferring data.

Vorteile

This product is great for backing up areas of my computer that OneDrive doesn't. It will get my whole C drive, desktop, profile folder, whatever I need, instead of just my documents.

Nachteile

Nothing really, it does everything I need and closes a simple gap not covered by another product. Great!

Vorteile

I've used Cabonite in the past and had a good experience. It was a reliable way to backup my laptop and served as a way to have remote access to my documents, files and pictures.

Nachteile

Carbonite caused my MacBook Pro to constantly run which made it get very hot to the touch. After a few weeks of identifying the issue, I uninstalled it and called support. They talked me through reinstalling it. The same issue happened and they were not able to fix it. After many hours invested in trying to make it work right, it just didn't work on my laptop for some reason. They refused to refund my money. I was a repeat customer, but am not a fan.

Vorteile

- You can back up an unlimited amount of photos, music, and files.
- You can easily see what files are included in the backup, and easily add more files.
- Backup is continuous, you don't have to check it or worry about it.
- Overall a good backup solution. I have not had any problems or errors.

Nachteile

- It takes forever to retrieve your files. I am restoring files from my old computer to my new one. It has been going for about three WEEKS and it is now at 83%. However, if I needed one particular file right away, I could search for and download that one sooner.

Vorteile

Easy to set up. No need to bother with it after set up because it just does its job.

Nachteile

No cons that I can see. It is simple to set up and adjust, if needed.

Vorteile

Carbonite was my safety net when my system crashed. I have created a LOT of marketing material over time and it is imperative to have a backup system. I was able to find the files I needed and load them back. Their phone line customer service was also top-notch the one time I called. They were professional and helpful and had me up and running quickly.

Nachteile

The main detriment is that if you have a lot of large files it will take you a long time even with fast upload speed to get your files loaded back.

Vorteile

Been using it at home for years. Very reasonably priced. I love that it can run automatically during the specified hours so I don't have to worry about it using bandwidth. Files are then available to other devices.

Nachteile

Video files are not automatic. You have to specify to back up each one, or a bunch at a time, but it's not as automatic as other file types. So, every once in a while, I search file type: video, select all, and make sure they're all being backed up. Interface for getting files from the cloud is a little slow and clunky.

Vorteile

After losing all my files on an external hard drive, I switched to Carbonite. It automatically backs up my computer files daily. I can access them online and download them on any computer. If in the event my computer crashes, I can download all my files to my new computer.

Nachteile

It didn't back up all my videos. Not sure why it may have been my subscription. But I lost several video files.

Vorteile

- This is an application which helps us to keep a backup of all our servers daily
- This application is very easy to setup and access.
- This application is very efficient is storing and retrieving data files without any issues.

Nachteile

- the pricing can be more affordable in pricing
- this application can have more features to handle more use cases.
- this application can be more optimized on UI

Vorteile

Easy to use and reliable. Bought it for work and then got it for my home computers as well

Nachteile

Recovering one or two files at a time was not intuitive and took a bit of time to sort out.

Vorteile

- Recover files instantly
- Can easily restore files even when infected with viruses
- Mobile-enabled

Nachteile

More expensive as compare to its counterparts

Vorteile

It backs up my files some of the time. It's relatively easy to get your files back, the files it actually backs up.

Nachteile

* It rarely backs up my files. The backup is usually more than 60 days old.* Service fails constantly* A tool that is supposed to save me time and money is now costing me hours and hours of troubleshooting and support calls

Vorteile

Peace of mind. At any point in time, I know if my hard drive system were to be compromised, by disaster or stolen or other calamity--I could be back in business with all documents and files uploaded into a new computer hard drive system. I have stored in my system at this moment in time 249,577 files - work from over 10 years is compiled here for my marketing clients. My invoices and accounting are backed up. My IRS files are backed up.

Nachteile

As I was recommended to Carbonite by my IT guy, he is the one installed the software and also uploaded all of the docs and files when I purchase new hardware. So if I were to lose my data I would need to figure out how to do it and/or pay him to help me. I trust experts when it comes to my data and security, so this is not a huge issue for me.

Vorteile

Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization.

Nachteile

They wanted to increase our yearly cost by more than 50% with minimal account upgrades.

Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up.

The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us.

Vorteile

I found nothing positive about this software. Software was not as user friendly as the backup company Carbonite bought out. Sorry I kept with it but also shocked to see their deletion policy.

Nachteile

Carbonite has a 30 day policy to delete all data and is not recoverable if your subscription laps. Unfortunately my computers had to be reimaged due to malware, my credit card was compromised and I was just starting over when I found out Carbonite had deleted my data 5 days before. I had one email that stated my subscription had expired because my Credit card had changed. I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy of wiping my backups off the server when you have been a customer for years. I totally was confident my data would be there. About 20 years of data was wiped out .I talked to a manager and she said that it is industry standard practice. I checked with several backup companies and none of them were definitely more reasonable. In most they were still recoverable. I didn't expect this type of service. Things happen unexpectedly and you would like to think the company you trusted your data with would have some archive. computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer friendly and not standing behind what they promise. By the way this company bought out my past backup company I had for years that definitely did not have a policy like this one. Go look for their policy. You will be frustrated finding it. But its been my pleasure to hear that multiple times as their excuse. I hope [SENSITIVE CONTENT] sees this review

Vorteile

Once you have it installed on your computer/laptop, you don't have to worry about it, the back up is automatic. Besides my work computer, I have also purchased it for my personal computer because it is so convenient, the auto backup and the availability of your files from anywhere.

Nachteile

So far our company has been very happy with this safety net.

Vorteile

-Simple installation and scheduling - Easy to restore backups-Excellent support- Impressive array of plugins (like backup for SQL Server, Exchange Server, Cloud-to-Cloud)- Fast backup speed

Nachteile

Storage from Carbonite is costly, if you need to backup a lot of data it may not be the best solution

Vorteile

After a small learning curve the platform's UI is easy to configure and is intuitive. I can retrieve a backup copy of a lost file through the software's pop up in a matter of minutes and continue on with the project.

Nachteile

Unfortunately, any older files which are in my back up must be restored by a Carbonite representative. This involves a phone call and some time with the representative. Not a bad experience, just a minor inconvenience compared to the do-it-yourself newer backed up files.

Vorteile

Carbonite was easy to install and use, but over the years required re-installation on several occasions to resume back up.

Nachteile

When Carbonite discontinued their mirroring back-up, I cancelled my many years' subscription with a year of service remaining. Carbonite refused to refund the prepaid year. So not only did they change the services I paid for, they refused to refund the payment for the mirroring service I pay for. I strongly discourage anyone from using Carbonite.

Vorteile

Carbonite is pretty easy to set up, and it will capture changes in files pretty quickly. It's a set-it-and-forget-it backup utility. You simply choose which folders you want to be backed up, and it will monitor for changes and get the files into the cloud.

Nachteile

Carbonite owns your encryption key, meaning that when it does encrypt, the employees of Carbonite could theoretically gain access to your data. It's better to use a service that allows you to create an encryption key (there are many alternatives). Also, the biggest con to this is restoring. When you are restoring from the web interface (because, say, your server/PC is dead), then what happens is that the page will time out during the download. When this happens the download is canceled and you have to start over. For restores of large files, I've had to sit in front of the computer to click within the window every few minutes so I wouldn't get disconnected. Also, they are not HIPAA compliant, they do not encrypt the data prior to transmission, and I don't trust their security.

Vorteile

It's easy to set up and operates behind the scenes. You don't even know it's running and it backs up your files to the cloud. Super simple to set up and use.

Nachteile

I don't have any issues with this software. The prices is reasonable, the back up process is simple, and it's a great piece of mind software.

Vorteile

Once you configure your initial backup, Carbonite will take care of everything for you on auto pilot. New files and changed files will automatically be backed up without you having to remember to. Restoring files after a catastrophic hard drive failure took a while due to the size of the backup but worked well.

Nachteile

Price has been increasing steadily over the years without adding value, other providers are now more competitive price wise.

Vorteile

I have tried another "famous" product and found it extremely difficult to get everything backed up. With Carbonite I can see the status immediately and change settings as needed without having to go through a number of pages.

Nachteile

Not anything. Having used this product for over 10 years I have never had a complaint or recommendation for improvement. This software performs exactly as advertised and as I need.

Vorteile

One of the best features of this software is the ease of use. Upon setup, it walks you through the entire process. Doesn't get any easier than that. I've used this software for several years and during that time had on two occasions lost a hard drive and all the data on it. Thankfully Carbonite was there to restore.

Nachteile

I've used Carbonite for several years and honestly don't have any negatives for this program. It just works!

Vorteile

Carbonite was one of the first cloud backup services available. For an annual fee (which can be renewed for up to three years at a time), you can have all your files uploaded to a secure server. All files are encrypted and stored safely until you need them again. Carbonite constantly checks your system for new files and updates the backup as needed.

Carbonite also has an option to back up your entire system--not just document files.

The best selling point is that your files are encrypted before they leave your system.

Nachteile

Carbonite is a bit on the expensive side, when you consider that there are less expensive options available for simple (unencrypted) cloud services. Also, restoring a backup from Carbonite can take many days because of the encryption/decryption process. Unless you absolutely need a system backup, use another service for cloud storage.

Vorteile

It works automatically in the background.. I have mine set up auto-backup daily at 4pm. Nice that it does its thing in the background and you don't have to manage it.

Nachteile

Nothing really bad to say.. the interface is basic and pretty easy to understand. There is nothing I would chance.

Vorteile

Carbonite has saved my butt a few times when I've lost files. You used to be able to also see files on your iPhone but that feature was discontinued. I do like that you can choose what specifically to back up.

Nachteile

It slows down my computer A LOT. I've talked with tech support and they've tried to help but no matter what, it's slow. I set Carbonite to only run while in the middle of the night and that helps.

Vorteile

Once setup it is hands off and if you need to do a restore it is easy to do.

Nachteile

For us it just worked. We have not had any issues taking backups. We then use carbonite to restore to new systems as we rotate out hardware

Vorteile

I like how easy it is to setup Carbonite. You download the software then simply tell it what files/folders you want backed up. Then you tell it how often to back up. It is easy to setup and after it is setup, you'll forget its there...until your computer dies and you need to restore the files. Luckily, having carbonite means that if/when your computer dies, you won't lose your valuable files. Their customer support is really good. I was having trouble restoring files and was able to get a support agent on the phone within 10 minutes and within another 5-10 minutes we were good to go.

Nachteile

The carbonite website is pretty slow. I am restoring about 20gb of files now and it is going super slow. It is saying it'll take 16hrs to download 20gb. That's insanely slow. I know it is not our internet because I transfer large files a lot and it doesn't take long with our internet speed in the office.

Vorteile

Price and easy to configure. Customer support was very courteous and professional

Nachteile

It doesn't perform as advertised and/or expected. Restore function takes forever no matter how much bandwidth you have available.

Vorteile

It offers an additional back up source for me at a reasonable cost. I am a belt and suspenders type of person so I want multiple back ups of everything I do. This provides me with an easy way to have an extra backup source.

Nachteile

I looked into using this program as my main back up software but when you start looking at the server version it can get expensive in a hurry.

Vorteile

Able to encrypt with higher-level encryption keys than alternatives like Backblaze, which was a requirement for the business. Continuous background tool is one of the smoothest-operating I've worked with - files backup on a regular basis without user interaction, and tracks version history for easy rollback for 30 days.

Nachteile

The online portal is very slow, and doesn't add much value to the tool.

Vorteile

We've used Carbonite in our office for years. We recently upgraded to a higher package, and I enjoy the ease of use. Carbonite backs up our files in the background and gives me peace of mind, in case of a catastrophic loss of data.

Nachteile

Can slow down the use of the computer sometimes. Especially if trying to delete a file that is being backed up at the time.