BookSteam

Vorteile

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.

Nachteile

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

I’ve been using it for the last few years and I absolutely love it! I find it very easy to navigate and my clients find it very easy to use. I recently had to use the support system and received amazing service within minutes!

Nachteile

Nothing! I love it. I’ve never had any difficulties that could not be resolved through a simple email!

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BookSteam

Vorteile

As a yoga business, we love the booksteam scheduling app! It simplifies booking classes and private sessions for our clients. The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged. Highly recommend for any wellness business!

Nachteile

I would like for the waitlist option to be added, but it's not a deal breaker.

Vorteile

Inexpensive, responsive customer service

Nachteile

Not good for clients who are children or families with children

Vorteile

Easy to set it up and simple for my customers to book yoga classes

Nachteile

I like how my customers can schedule my services and classes via one booking page

Vorteile

It's been a life saver for us, especially booking classes and accepting online deposits. Customers don't complain which means it's working well.

Nachteile

Small package only has 5 stuff members included, but it's fine.

Vorteile

The software is user-friendly and has streamlined our booking process, making it easy for our clients to schedule and manage their archery class sessions. The platform allows us to customize our availability, set up recurring appointments, and send automatic reminders, which has helped reduce no-shows. Additionally, the ability to accept online payments through Booksteam has greatly improved our operational efficiency. Overall, we highly recommend Booksteam for any business in need of reliable appointment scheduling software.

Nachteile

There is really nothing that we dislike about Booksteam so far, it's been great!

In Betracht gezogene Alternativen

Warum BookSteam gewählt wurde

Zuvor genutzte Software

Vorteile

We've been using Booksteam for our class scheduling needs, and we've been really impressed with its functionality. The user interface is clean and intuitive, making it easy for both me and my staff to book and manage our CPR class sessions.

One feature that I particularly appreciate is the ability to set up recurring classes, which saves me a lot of time for regularly scheduled sessions.

Nachteile

We would love to have an iOS app, but it's ok as Booksteam automatically loads to the mobile version in Safari

Vorteile

Really easy to manage our piano classes with Booksteam! Easy for customers to book their slots.

Nachteile

Also really like the mailchimp integration, it's easy to communicate with our clients. Did not find anything bad about the app yet!

Vorteile

Really good price for the booking app that includes packages and memberships.

Nachteile

Packages is a really nice feature that we use alot. Customers find it very easy to use. Nothing bad to say here!

Vorteile

As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks.

Nachteile

I mostly like everything about Booksteam, can't think of anything.

Vorteile

BookSteam has helped streamline our operations and improve customer satisfaction in our salon. Highly recommended for any salon looking to modernize their appointment system!

Nachteile

Can't think of anything negative about this software at the moment. Will reassess in the future.

Vorteile

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

Nachteile

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BookSteam

Vorteile

Overall, BookSteam has delivered exceptional value to our business operations and customer relations. It provides a professional touch to our booking system and we're pleased with how it helps our Nail salon run more efficiently.

Nachteile

It took a bit of time for my entire team to get used to all the features available on BookSteam, but once they did, it became an essential part of our daily operations.

Vorteile

BookSteam has really helped our massage business run smoother. It's super easy to set up appointments, and our clients love the convenience. We're happy we found this app!

Nachteile

I really wish they would have QuickBooks integration so we could sync our data.

Vorteile

The Booksteam software is easy to use for the admins, teachers and clients. It's simple and the functionalities used can be personalized. I have intentionally made my usage of it for me, my teachers and clients as minimal as possible to keep it simple and to the point.

Nachteile

There is an extra validation step to confirm the booking that my clients sometimes miss, especially if they're using their phone.A waitlist functionality should be added for group classes.

Vorteile

Customer support is great! I had a couple of problems integrating BookSteam into my web site, and customer support worked with me until it was fixed.

Nachteile

This is low-frills booking software. It is easy to set up regularly occurring classes, but anything more complicated requires a workaround. Requests I've sent to customer support include:
1) the ability to set up a class series, where students register and the system enrolls them in every class in the series,
2) a waiting list,
3) the ability to find a class once it has been cancelled from the schedule - Beware! If you cancel a class and have it display as cancelled on your public calendar, it is there forever. There is no way to remove it.
4) having all classes show on the public calendar. Currently only classes that can be booked online can be displayed. If you have a class that you do not want to be booked online, you cannot display it on the calendar. Therefore, I have had to use a Google calendar in addition to the BookSteam calendar, so customers can see the full array of classes offered.

Vorteile

Pros

Staff schedule themselves
I can have multiple staff and locations
Each staff and location can have different services and prices assigned to them
Create an online store
Promo codes
Gift certificates

Nachteile

There is nothing that I do not like about Booksteam. Booksteam is the best.

Vorteile

There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too.
I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions.
Overall I've been very happy that I went with Booksteam.

Nachteile

Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem.

Vorteile

Booksteam makes our job more easy and make all transactions faster, our clients can book online without any hassle. And we can accomodate them too easily,

Nachteile

I can’t see any cons in this software, i think its just need to have sime update to remove the bugs. Other than that no problem encountered since ive start using it,

Vorteile

I looked for a long time for a scheduling app. Difficult to find when you offer at home services. None truly fits my needs... but Booksteam really made it easy for me to find ways to make it work. Every time I needed support they were more than available and had answers in close to no time. Fully recommend.

Nachteile

Ease of use
Low price
Amazing features
Possibility of multiple locations
Widgets for facebook and mini webpage to book
Nice interface for clients

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BookSteam

Vorteile

I liked that it easily formated information

Nachteile

It didn't hit a lot of boxes on what we needed

Vorteile

Ease of use

Nachteile

Patients are expressing difficulty accessing the system if they have forgotten their password. Even when they follow the instructions to obtaining their password, they are advised that their email address is already in the system.

Vorteile

I really in booksteam is ther is a auto online report that lets you track the attendance right away. Love it!

Nachteile

If its your first time to use book steam its a bit tricky to set up but once you get hang of it, its not so bad.

Vorteile

Really easy to use, flexible and the support team are attentive and take feedback constructively to improve their product.

Nachteile

Didn't like that you couldn't customize the colour scheme - but this has been recently added as a feature.

Vorteile

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Nachteile

They should have more help guides available in their support section.

Vorteile

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Nachteile

I don't like that it's not making me coffee in the morning!

Vorteile

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Nachteile

I know its not possible to have everything but I wish they made an api available for integration with other services.

Vorteile

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Nachteile

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Vorteile

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Nachteile

Having more payment gateway integrations would be nice.

Vorteile

I think it's the best app for the Yoga business

Nachteile

It helps me manage my classes and courses at the same time

Vorteile

Pretty easy to use app to schedule classes for my Yoga business.

Nachteile

Can't think of anything at the moment that I dislike.

Vorteile

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Nachteile

Nothing really I dislike at the moment. Everything is working well.

Vorteile

We like Booksteam a lot, it is the perfect app to manage our bookings at our spa.

Nachteile

It would be great if I could send sms messages to all of my clients at once.

Vorteile

Overall, BookSteam has enabled us to focus more on providing top-notch massages rather than managing the logistics of bookings and cancellations. It has become indispensable to our operations.

Nachteile

The reporting functions could be more robust, but this is a minor issue compared to the overall efficiency we’ve gained.

Vorteile

Booksteam is like our virtual assistant for booking English lessons! We love how we can customize everything to match our vibe, and the reminders are a total lifesaver (goodbye, no-shows!). And when we've needed help, the Booksteam crew has been very helpful. Seriously, if you're running an English lessons biz and want to keep your calendar organized, Booksteam is the way to go!

Nachteile

Really hard to say anything negative in this section.

Vorteile

As a yoga business owner, I have been using this online appointment scheduling software to streamline my booking process, and I couldn't be happier. The user-friendly interface allows my clients to easily book and manage their appointments, reducing administrative tasks for me. The software also sends automated reminders, which has significantly decreased no-shows.

Nachteile

hopefully they will integrate this software with our existing salesforce CRM app in the future

Vorteile

BookSteam has made our operations smoother and more professional. Highly recommended for any lash business!

Nachteile

I would really like if I could setup a second reminder but that's not a deal breaker.

Vorteile

Booksteam has transformed our auto detailing business. With its user-friendly interface and customizable features, managing appointments has never been easier. The ability to sync our calendar, set pricing, and send automated reminders has streamlined our operations and improved our customer experience.

Nachteile

Would love to two way sync to my outlook and Google calendars at the same time.

Vorteile

As a massage therapy business, we have been using Booksteam for online appointment scheduling, and we highly recommend it. Booksteam is a user-friendly platform that has streamlined our booking process, making it convenient for both our clients and therapists. Customer support team has been responsive and helpful whenever we've had questions or needed assistance.

Nachteile

Trial period to be longer than 14 days so we could test it out more.

Vorteile

As a nail salon owner, I highly recommend BookSteam online scheduling software. I like the seamless integration with my website and social media platforms, making it convenient for clients to book their nail services. Overall, BookSteam has positively impacted my salon's operations and client satisfaction.

Nachteile

They could have more payment processors available but that's not a deal breaker.

Vorteile

As a dance studio, we have found Booksteam to be an excellent class scheduling software. It's user-friendly interface makes it easy for both our staff and clients to book and manage dance classes efficiently.

Nachteile

Can't really say what we liked the least about this app at the moment.

Vorteile

One of the standout features of this software is its flexibility. It allows me to customize my availability based on my grooming staff's schedules, ensuring a seamless flow of appointments throughout the day.

Nachteile

I believe it would be beneficial for booksteam to implement a payment gateway specifically designed for South African businesses. This would enable seamless online transactions and make the scheduling process even more convenient for both businesses and clients in South Africa.

Vorteile

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

Nachteile

I wish BookSteam had a mobile app. I’m always on the road and it would be helpful to check on my account with having to squint my eyes on the browser.

Vorteile

Very easy to use and very straight forward so it's simple to get done and show others how to use it.
Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.).
It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee.
The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Nachteile

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone.
Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Vorteile

Integration was very easy. It is intuitive to use. After all it was easy, because the support team was and still is awesome!

Nachteile

What I like least about the software is that it is not completely in German. I would like use everything in German - frontend (prio1) and backend (pro 2). As I already have done for the front end, I am willing to help you with ALL german translation issues. Send me the files, I will translate. 2. I would like to have the possibility to make presents to my clients - f.e. a gift certification for their birthday. Unfortunately, I am not able to do this, because I have to definitely buy a gift certification. 3. I would like a modification of the package logic. It should be possible using a package based on a price xy to redeem all classes based on the same price xy. I have different classes - all for the same price, but with different names. For all this classes, I would my client to be able to use the package they bought. (Note: Like references, where I can apply one reference to more than one class ??) I would like to be able to customize the feedback email, because I love the review feature. But it should also be in German. 4. Calendar: I am able to embed the Booksteam calendar, but it shows the attendants of a class. This might be a data protection issue. At the moment I integrated a google calendar at the customer's webpage. 5. I would love to get a notification, when clients bought a package online. 6. I would like the get a reminder of my client's birthdays. 7. Maybe there will be some more, but for the moment that's all.

Vorteile

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

Nachteile

Really didn't find any flaws in the system. We have used several others.

Vorteile

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Nachteile

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Vorteile

I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Nachteile

One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.

In Betracht gezogene Alternativen

Warum BookSteam gewählt wurde

Vorteile

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

Nachteile

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!