Assembla

Vorteile

It's a one-hub solution. Everything I need is within reach. Task management and planning in the card-wall of tickets are indispensable.

Nachteile

Slow: Opening a page or a ticket can sometimes take seconds of looking at a blank page. When used in meeting this is really annoying.
Clutter: It lacks options to clean-up. Since I work with it for 10 years I have 150 projects in my view and no way to hide old projects. New projects appear at the bottom of that list, so scrolling galore! Yes, I could go to the project-owner and ask him to archive, but you know how that goes in large companies and I don't have rights to archive so I'm stuck with over 10 years of old projects.
GIT: It could use some more optimizations, specially Merge-request handling / canceling, retaining comments etc.

Vorteile

It is a cloud based solution and can be accessed from anywhere. Support for protocols like git. It has embedded document management workflow.

Nachteile

Lack of support for document search. Lack of support for wide adoption among developers. No easy way of project management, bug tracking etc. At the least the versions that we used in the past. No management reports. It serves the basic purpose of source code management with git. No clear support for command line tools and scripting for ci/cd pipelines.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Assembla

Vorteile

It was not hard to use but I would not say it was easy or intuitive either.

Nachteile

By far, the customer service is the worst I have ever been involved with, especially at the management level. At several points during the conversation with a manager named [sensitive content hidden], he even laughed at the situation and specifically at me. The entire staff is in Portugal and from top to bottom I have never been treated so poorly by a company.

Vorteile

Reliable SVN Server, pretty fast, easy to manage

Nachteile

We just use the SVN features, it's ridiculously expensive per person for SVN,.

In Betracht gezogene Alternativen

Warum Assembla gewählt wurde

Gründe für den Wechsel zu Assembla

Vorteile

Seamless integration. Creating keys and access to repo is easier.

Nachteile

need better breadcrumbs to move around.

Vorteile

I... suppose I could paste a public ssh key (and it seems to work)

Nachteile

CANNOT EVEN CHECKOUT ANY REPOSITORIES - not with ssh and NOT with username and password!

apparently User Management is a complete PAIN to use with these guys

oh and the "chat" says someone will response WITHIN A FEW HOURS

Vorteile

The Kaban and list view are convenient. Being able to add options to tickets are also good for management, and the prioritization set is good too. The way the tickets keep track of the dates and hours of every change in the ticket is really good. And the relationships you can build between tickets is good too.

Nachteile

A don't like many things about this software, the main thing is that Is too hard to plan long-term using it. Also is hard to have access to quantitative reports.

To keep all my information accurate and easy to access I use Airtable to organize the information I have on Assembla. Because Assembla is too slow and too hard to get reports from it. Everyone at my office does the same thing of using another tool to interpret and organize the info we have on Assembla.

I think a Gantt view would help and a view more likely to excel in which you could add and edit tickets faster. It would be great if you could build features for the admins to build their own statistics and reports. And features to automate some actions on tickets.

In Betracht gezogene Alternativen

Warum Assembla gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Assembla

Vorteile

Excellent integration between Git and the Project Management tools

Nachteile

Hard to configure for an environment where many projects exist across multiple clients

Vorteile

Assembla's ability to allow us to source our code while managing projects allows us to be efficient. We are able to see what our resources are doing and make decisions off of that.

Nachteile

Our company is a unique use case that it is hard to see if all resources are available for other projects. Having the ability to see across the board will make us even more efficient.

Vorteile

Offers a range of project management and version control tools, including issue tracking, time tracking, code reviews, and more.Provides cloud-based hosting for Git and Subversion repositories.Offers advanced security features, such as two-factor authentication and SSL encryption, to protect sensitive data.Provides integrations with a variety of other tools and platforms, including JIRA, Slack, and AWS.Offers customizable workspaces and workflows to meet the specific needs of different teams and projects.Provides a free trial period for users to test the platform before committing.

Nachteile

May be too complex or feature-rich for small teams or individual developers.Steep learning curve for users who are new to version control or project management.Limited customer support options, with no phone or chat support available.Some features, such as the code review process, may be time-consuming and cumbersome.

Vorteile

I was surprised by the easiness requesting help and even more for the fast solutions ..
Other online platforms does not have this

Nachteile

The way to setup it is tooo complex.....

Vorteile

Kanban board is one of the most advanced features from the market, it's quite clear and nicely designed. Sometimes drag n drop were rigged but lately i think it got fixed. Github integration should be in price not in higher tier as it's quite used.
Wiki pages could be extendend.

Nachteile

I don't like that there is no emergency line as it should be in Kanban theory.
I can't customise priorities
Whole board view is horizontal driven i can't do a tree structure and see it from top down. Which is difficult if we need to monitor and organize more then 1 milestone or topics on one board.
I can't have a view with 3-4 boards on its , we have 3 or 4 boards per project in a team, and as a team we should have a view which merges all 3-4 boards and allows to plan and organize tasks with the 4 different projects.

Excel / google sheets export could be nice - sometimes for overall planning the cards are too heavy and there is too much colors, excel is quite tabular, and with my client we are often using excel beacuse its better for fast and simple view - this could be major enhancemnt to prepare simple view, which would give overall ticket status in form of table with columns

Vorteile

- Ease of creating tickets, by pasting in/ uploading documents quickly.
- Custom fields which can be searched on, filtered by - this is fantastic in itself as this is a difficult to implement properly, and it works perfectly.
- Comment tracking to other team members, and ability to mark read, or even restore them.
- Custom views (saved queries) saved for yourself - fantastic
- Cardwall gives great overview
- Export to CSV if required
- Ability to open tickets either into new browser tab (full URL) or open up as modal dialog - both methods are required depending on scenario.

Nachteile

Probably the price - for our team of 8 our monthly cost is around $US280 - so it's a chunk of money.

Vorteile

Ticket management tied it to repositories, easier to use than GitHub system

Nachteile

Navigation menu that tended to throw links to all the Git repositories on the same level as main menu item. A dropdown with a mega menu for the repositories would have been greatly appreciated. The team did try -there's a mega menu for spill over items and ability to move things around, but it's not enough and implies more work where none should be required.

Vorteile

SVN management, access control, versioning, allowing team members to commit code to certain projects and collaborate on projects easily. Used to use the ticketing system but replaced that aspect of the functionality with Asana.

Nachteile

Website can be a bit annoying sometimes when wanting to see "commits" page and clicking back it doesn't load the commits page again and you have to click SVN, commits, every time.

In Betracht gezogene Alternativen

Vorteile

Easy to use.

Vorteile

tickets, wiki, codebase management everything under one platform and ease of integration with other platforms like slack and outlook etc

Nachteile

ticket hierarchy visibility, managing EPICS- STORIES and TASKS is very complecated as there is so clear segregation directly available.

Vorteile

It works well to keep track to issues as well as our code

Nachteile

It is clunky. Slow to load in paces, would like to be able to keep one ticket open if I need to work on a second ticket at the same time, the filters do not always work. It is not intuitive, have to go hunting for features

Vorteile

Its simplicity, our team works in weekly sprints and we can simply manage our weekly or quarterly tasks. It is really easy to manage group of developers and mainly focus on other things

Nachteile

The look of this app is kind of "outdated" but they are still making some adjustments or upgrades.

Vorteile

Ticket usage easy although tag filtering is too restricted.

Nachteile

1) Hard to create project specific views other than based on single tag, which then disables further tag filtering for user.
2) User management page is unacceptably slow, we have close 1000 users and page is so slow that browser always complains that page is unresponsive. It takes at least 20 seconds to load the page.
3) ticket description loads very slowly compared to comments etc when opening ticket. Bad user experience.

Vorteile

The website is easy to use.

Nachteile

I have lack of basic features that I have in all your competitives.
Im working with git source code. I don't have:
- Delete branch from manually from website.
- Disable merge button if no reviewer accept the code.
- Set number of minimum reviewers

Vorteile

Aseembla has all the required features to support common software development lifecycles. I don't find anything "special" about it, it is just normal.

Nachteile

User interface - it looks somehow "old", and most of the times it is not very intuitive.Task view is overwhelmed with information, and most of the times the only thing I would like to see is the task description, and optionally check for comments, updates, and so on.Also I would like to see Markdown support in comments and task description components.

Vorteile

The team can easily view their trackable tickets. The card wall is a nice drag and drops feature that makes it quick and easy to stay organized.

Nachteile

Having a desktop notification pop-up when you receive a new ticket/updated ticket would be an awesome feature to have.

Vorteile

Using mainly for reporting tickets. Pretty ok interface for that purpose. Automatic notifications about ticket updated in browser tab's is pretty cool and handy feature.

Nachteile

, however search results provides too much low quality hits - result filtering could be better. Drag and drop support for images and attachments would be nice, pasting clipped screenshots even better.

Vorteile

I am QA and I like:
- file attachment in the tickets;
- possibility to update an existed ticket;

Nachteile

- I don't like the design of UI: non-changeable columns size, font, colors.
- It's not possible to create testcases and test runs.

Vorteile

Assembla enables our team to coordinate and execute while maintaining complete visibility of what everyone is doing. Collaboration is undoubtedly a key component. The interface is simple to use and useful for project management. What I appreciate best about it is how simple it is to use, allowing anyone to import or export projects to the repositories. I truly like having a ticket area where I can submit issues to my coworkers. SecureGit, which offers strict security criteria, is included in Assembla.

Nachteile

I wish organisations were more strong, and search in particular is underwhelming. At times, user registration has proved problematic. Sometimes the invitations are not received, and it is difficult to resend them. Except for the most astute user, planning releases, running reports on estimates vs. actual time spent, and comparing that across several projects is nearly impossible.

Vorteile

- can not try product emial "Unfortunately we not longer offer a free trial of Assembla Enterprise Self-Hosted."

Vorteile

Ticketing is critical to our process for managing software project. Assembla has a great list view that allow us to have custom fields for each project. This allows us to create views into projects that sort and filter tickets by criteria meaningful to our stakeholders.

Additionally tickets have good support for relationships and some hierarchy.

This is in contrast to GitHub or GitLab issues, which offer limited support for sorting and filtering and require a tedious management of tags for everything not provided by default (which isn't much)

A project with any serious complexity should consider using Assembla for ticket management.

Nachteile

The wiki syntax for tickets is non-standard and clunky. Developers use Markdown for every other tool that requires them to write prose. The lack of support for Markdown seems like a fairly large oversight. This becomes especially egregious when developers refuse to learn yet another syntax and just paste markdown into tickets despite the lack of support. Who can blame them.

A more minor point is that the various features lack a coherent design language and level of quality. The UI/UX can be fairly different between modules, almost like they were written by different teams or at different eras of web development history. Also the level of quality varies wildly. You will find that some modules are rife with bugs and interface quirks while others operate bug free using modern interface idioms.

Overall this makes the product seem lower quality than something more polished like GitHub, despite having a solid core of features needed for real project management.

Vorteile

can easy find desired features, and easy to install or use.

Nachteile

don't want to integrate with other apps.

Vorteile

Well it does the job, somehow. The integration of all tools under one roof is a good idea.

Nachteile

Merge requests are useless, since you don't have proper code highlighting. Also, cross-referencing tickets from code is not working well. The ticket management is very poor. The cardwall is difficult to filter and navigate through. User management is sometimes buggy (you invite user and it sends invitation to wrong address, etc.). External tool integration is limited and does not work very well. Exporting data from Assembla is mostly impossible, so you are locked in until you are really fed up with it :).

Vorteile

I'm just using this software recently presented by my customer.

Nachteile

it's like a good software. It's usefull to communicate

Vorteile

It seems very secure, and I love the fact that you can see which files others have checked out, that's huge thing when working with a big team.

Nachteile

It's super slow when you need to revert files or when you added 2k files to a submit queue and you decide not to move forward with the submit. That will take a lot of time and it's really annoying. One last thing is that is a pain in the ass for new users especially for artists to setup perforce, perforce should have automated tools to setup your workspace, like a wizard to ask you about the basics. Having to open the command to type manual commands is not intuitive.

Vorteile

All features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.

Nachteile

No cons to this software. Everything is best.

Vorteile

It's very easy to create repositories and start to work with your colleagues.

Nachteile

I had no difficulties. I met assembla in 2012 and have recommended it to others. Collaborative work has made it much easier for me. I only have one problem but it isn't specifically related to Assembla, but with Tortoise Subversion. On files that weight around or more than 25 mb or for a large set of assets, it's very common to fail (more than 90% of times). I have to upload separetely all the files and directories. I know it isn't assembla issue, but maybe you can tweek something or have a conversation with Tortoise SVN support to find the reason. This always happens, since I started to use the tool. Related to this issue, is that if you fail with tortoise, they dont have an automatic try upload or to save the assets it could done from all the bunch, because you have to try again and again and again, unselecting some of them until you have a success upload. This take time and its frustrating. Maybe you can recommend to fix this or to let us know about how to solve or how to use another tool whitout having inconveniences when exporting or migrating. Thanks.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Assembla

Vorteile

Reliability, I've used Assembla for more than 10 years and I do not recall any significant downtime, sure there were some issues but they were typically resolved within an hour.

It does work as a method by which to manage your software development, a repository (SVN or GIT) is built into the solution.

Nachteile

It's expensive for what it is, it isn't that versatile (for example, you can't modify the status's to customise your status or workflow) and the pricing recently once the ownership changed hands.

Depending on your user count, Bitbucket and JIRA may compare more favourably.

The application really hasn't continued to evolve that much since I first signed up 10 years ago.

Vorteile

- Best for Agile Development Process
- Good reporting feature
- Fully access to administrator
- Notification for the task assigned user

Nachteile

- Expensive as compared to the other project management tools
- Customer support is not available 24/7
- Available only for Web App
- Mobile Application version is not available
- Not suitable for Test Cases management

Vorteile

Assembla is the best project management system I've ever used (and I've used quite a few). Everything integrates so nicely: svn, tickets, wiki, etc. Easy to use and provides everything I need, without getting in my way or wasting my time.

Nachteile

They got greedy a couple years ago and raised their rates to exorbitant levels. I have been forced to look elsewhere for my PM needs.

Vorteile

It has deep integration of source control system with their project management tool so you can track commits using the same view/page that you use for tracking ticket comments.

Nachteile

Assembla was acquired by some other company and the first thing they did is to raise the price. In short time, from one of the cheapest products, they become one of the most expensive products. And that change was very fast and ugly; I remember that we needed to add just one additional member to the team and they said to us that we are on legacy plan, and that we need to move to their standard plan, and pay something like 5-10X more for the same service. Instead of paying more, we moved to Jira :-)

Vorteile

For people who work with computer on a daily basis (not programmers) it is good tool to report work and tasks progress.
It has nice integration with Slack communicator.
There are also other tricks and integrations that IT people can benefit from.

Nachteile

People who work less on a office-based routine it is harder to report and follow tasks in Assembla (non programmers).
While exporting pdfs and attached images are too big files, output file is not clear.
It is tricky or impossible to create subspace/subtickets for part-time subcontractors without giving them access to all other tickets in the space/company.
You need to spend some time on reporting directly in Assembla (15min minimum) - cos of having things properly reported.

Vorteile

You get all the necessary core features (task tracking, source control) in a very reliable service (downtime negligible in >5 years) for a good price.

Nachteile

Main issue is that their support is lacking. In particular, there is no good way to report an issue other than email, which then isn't being tracked and you'll never even know if they are working on it.

One issue that's been annoying us every day: their web pages constantly show an error on bottom right saying "We got disconnected. We'll try to reconnect, or you may reload page". They have yet to fix this after many years despite us complaining about it. Would be much happier if they just suppressed/disabled this message since it's completely useless.

Vorteile

We like Assembla for it's collaboration amongst our team members spread all over the world. It provides real time metrics for our developers. We have had several other firms attempt to lure us away from Assembla.

Nachteile

The development team likes the ability to set up quick Sprints, allocate team members to specific tasks, and have all documents contained in one centralized system.

Vorteile

Easy to use. Application has very intuitive interface.
Fast Speed
Reasonable Price
Awesome Support

Nachteile

1. Though, the User Interface is interactive, but, if some change reports are introduced, should be helpful.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Assembla

Vorteile

Task management is our favorite feature. Some users utilize Cardwall and other project tracking tools. But primarily task assignment and tracking.

Nachteile

We always need better ways to document processes. The Wiki provided does not sufficiently serve that purpose. Perhaps it is the limited formatting for complex heirarchical work. Not sure. Other team members use Confluence and claim it to work better for documentation.

Vorteile

To be honest, there's nothing I really like about the product. It's ok but there's certainly no standout likeable feature.

Nachteile

A few years ago I asked for Markdown to be added as a text format option to match Github and other development platforms, I'm still waiting.

The ticket preview on click has made working with the tool harder because I can no longer middle click to open multiple tickets. Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat. Shift click and control click don't work either. The whole feature seems like a face-palm.

Integrations significantly lacking compared to competitors

Vorteile

It provides what needed functionalities for collaboration. Like mentioning, notification, workflow, repositories, recent activities. Especially the recent activities, that was the first to go when I opened Assembla. I could find who mentioned me, what card I was following, etc.

Nachteile

This tool is great for a big team that needs everything in one package. Although it comes with reasonable price, it is still expensive, not my choice for small / starter team.

Vorteile

Simple to use and a great collaborative tool for our global employees.

Nachteile

Nothing

Vorteile

I am a using Assembla for more than 6 years. Everything is awesome except cost and support. ;)

Nachteile

Support. Cost is huge but we get a discount. :)

Vorteile

I like how you get all your tasks and your code repo in one place. Also, Assemble makes it easy to communicate with your team members with in-built mentions and there ability to reference other tasks or code commits. I also really like preview option before you post your comment.

Nachteile

I don't like that they've changed their pricing model. We needed to add 1 additional team member, and we needed to switch to much more expensive model.

Vorteile

The integration of wikis, git repos, and a ticketing system all in one product offering is pretty convenient; and user management is straightforward. Our new employees have been able to jump right in without a lot of training.

Nachteile

The pricing is a little high compared to other product offerings.

Vorteile

The product is easy to use, the most important feature that I use everyday is the the Tickets and Wiki sections. The cardwall view is excellent

Nachteile

You cannot edit a time enter (the time tab in a ticket page)