4,6
Gesamtbewertung
Bewertungen

4,6
Gesamtbewertung
Bewertungen

Über Agorapulse

Agorapulse ist eine cloudbasierte Social-Media-Marketing-Software, die Profilmanagement, Social-Influencer-Management und Social-Media-Analysen in einer Suite bietet. Agorapulse verfügt über eine sogenannte „Social Inbox“, die Social-Media-Interaktionen in sozialen Netzwerken wie Twitter, Facebook und LinkedIn kombiniert und in einem einheitlichen Postfach präsentiert. Agorapulse durchsucht die Interaktionen auf den Social-Media-Konten der Marke, um die wichtigsten Influencer und Botschafter zu identifizieren (Personen, die die meisten Inhalte über die Marke veröffentlichen). Das Produkt verfügt über ein Modul zur Wettbewerbsanalyse, mit dem Nutzer die Social-Media-Leistung ihrer Konkurrenten verfolgen können. Agorapulse bietet Social-Media-Berichterstattung und -Analysen, mit denen Nutzer Leistungsmetriken wie Follower, Antworten, Impressionen, Klicks sowie das Engagement und Bewusstsein verfolgen können. Agorapulse bietet Abonnements an und ist in vier verschiedenen Preisstufen erhältlich – Small, Medium, Large und Enterprise, abhängig von der Anzahl der sozialen Profile und der Teamgröße.
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Agorapulse Preis

Agorapulse bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Agorapulse ist ab 69,00 $/Monat verfügbar.

Startpreis:
69,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Agorapulse durchsuchen

710 von 710 Bewertungen
Sortieren nach:
Terry
Terry
  • Branche: Einzelhandel
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 21.8.2023

Good program for the management of social networks, highly recommended.

The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward.

Vorteile

I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise.

Nachteile

When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.2.2024

My favourite of them all 🤫

Vorteile

I use Agorapulse on a daily basis multiple times a day for various reasons. A big pro is managing the different social platforms I manage from replying to comments, checking the listening tab, uploading content and looking at the stats. I also value have a great customer support network who will always respond and get back to you in a timely manner. That alone sets it apart.

Nachteile

I have used Agora for a very long time and it is hard to say what I dislike. Sometimes it can just be a bit slow to load and I have small issues from time to time.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 9.12.2023

Overall a good tool for Community Management & Reports

Vorteile

Community Management is flawless and convenient to use with all platforms in one space.
The report metrics are very apt and easy to read.

Nachteile

Tiktok community management could be made more better.
Not able to access DM's or all comments through Agorapulse.

Adriano
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 26.10.2023

Helpful and straight to the point

Vorteile

Agorapulse's scheduling tool is incredibly intuitive. I can plan and schedule posts for all our social media platforms with ease. The calendar view is a real time-saver, and the ability to bulk-upload content has been a game-changer for our team.

Nachteile

Honestly, it's hard to find any major drawbacks. The only minor issue we've encountered is that occasionally, there's a slight delay in real-time notifications, but it doesn't significantly impact our workflow.

Faith
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.11.2023

An Effective Social Media Marketing Software

Vorteile

I like the social CRM tools
It makes social promotion and marketing easy
It comes with great social media management and monitoring features.

Nachteile

No dull days using AgoraPulse as it has all we need.

Verifizierter Rezensent
  • Branche: Marktforschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 27.4.2024

Agorapulse needs to step up

Vorteile

I like how easily I can schedule our social media posts, however, I think Agora needs to step up their AI game

Nachteile

They lack behind features that are readily available with other social media tools.

Shelley
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.4.2023

Great customer support!

Very positive experience.

Vorteile

Very easy to use. If I do have a question, their support team is amazing! They reply in a timely manner and their directions are easy to follow.

Nachteile

I have had a very positive experience using AgoraPulse.

nguessan valery
nguessan valery
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 18.4.2023

Easily manage your social networks with a complete tool

I used Agorapulse for a long time. First I tried the free trial period; then the paid package. The trial period is limited, especially in time lol. But, it gives you a broad view of how the tool works. With the paid package, it is possible to have your team collaborate and customer support is very attentive. I find it not too expensive, compared to other tools in the same category. Also, it has a good quality-price ratio

Vorteile

Agorapulse is an excellent platform for social media management. I really enjoyed using this platform. What I liked the most was its ease of use. Even though Agorapulse is a very professional software, it's a breeze to use. Its user interface is quite simple, user-friendly, and not at all cluttered. Regarding the features, I found them quite complete. I didn't have any problems with the scheduling of publications, which were done on time. I can follow comments and messages directly on the platform. The statistical data are quite readable. All this is to say that Agorapulse has a lot of features that facilitate the management of our social profiles and pages. A tool to test absolutely

Nachteile

I don't have anything to say about this tool, I think it works well

Aubrey
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.4.2023

Agorapulse is the key to social media for marketing agencies

Vorteile

Through Agorapluse we are able to efficiently and conveniently manage various clients' social media accounts.

Nachteile

The analytics and reports could be improved to provide more details.

François
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2023

Useful and easy to use.

It's acceptable.

Vorteile

It's contains all major social media platforms.

Nachteile

It's not include AI yet and Facebook group.

Karolina
  • Branche: Einzelhandel
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 18.1.2023

Really Comprehensive Social Media Management Tool

All in all, AgoraPulse is an exceptional social media management tool. It is packed with features and has an easy-to-use interface. I highly recommend it to anyone looking to manage their social media presence.

Vorteile

AgoraPulse is a comprehensive social media management tool that I find extremely useful. With its easy-to-use interface, I'm able to easily schedule posts, monitor conversations and track analytics. I'm also able to customize my social media accounts with its unique features. AgoraPulse is definitely an essential tool for anyone looking to manage their social media accounts effectively.

Nachteile

My only complaint about AgoraPulse is that the interface can be a bit confusing at times. It takes some time to get used to all the features and it can be a bit overwhelming for those who are not tech savvy.

Alison
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2019

Love This Product! Just One Thing I Highly Recommend...

Awesome! Some hiccups (see cons), but truly better and cheaper than what we were using previously.

Additionally, their team (although it takes a hot second for them to respond due to the time difference) is amazing and really helpful.

Vorteile

-Agency Friendly Pricing: I couldn't believe how hard it is to find reasonable, fair pricing for agencies. Especially for our size. There's also the ability to add on users/social profiles at a low price which makes whatever plan you can afford be very flexible.

-Ease of use: I love that not only is it pretty easy to use the functions, it's also not difficult to figure out what tools do if you're a little lost.

-FAQs and Info Availability: Even if I do get lost or confused about something, their pop up menu with tutorials and FAQs is awesome. It usually knows what page your own and will auto-generate questions it thinks you'll have. Less searching for the user! I also love the transparency of what's going on with Agora as well as their dedication to keep you updated when something goes wrong on the social platform itself.

-The little things they don't even advertise: One of the best things that surprised me when I loaded my client's posts that were posted before I activated Agora were all available and viewable in the calendars. It had aggregated those posts without a flip of a switch or contacting CS. LOVED that and my manager was very pleased. The other secret I learned was the ability to truly publish all your content for all social platforms at once, even with different content descriptions... I found that while messing around with the tool one day and boy did that cut down time for my team!

Nachteile

-More emoticons: What is available right now is a little lacking, considering the new ones that have rolled out the last couple of years. Not a huge deal, but would be super to have more of them.

-Ability to use GIFs (especially on Twitter): One of our clients has a playful tone and persona and it'd be great to not have to go directly to the platform to send a GIF response. This is just a small con, but one I've seen other platforms do so why not Agora?

-Custom reports for tagged/labelled content: And second to large con that I'd love to Agora try to solve. I love their reporting system but sometimes I'd like to just report on a campaign I've labelled/tagged. If the reports could aggregate and produce similar reports like they ones they do now, that'd help cut down on time for me having to find and manually calculate the numbers for our clients. I feel like the labelling system has more potential!

Lastly my #1 highest recommendation, which would take this platform to the next level, would be a full aggregated content calendar for my clients. As of right now, you have to click each social profile (Facebook Twitter, Instagram, etc) to look at each post on their own "individual calendars." From an ease-of-use standpoint as well as convenience for clients to approve, it'd be so much easier to integrate all posts in one calendar for approval and review. The ability to group social profiles in the dashboard is awesome, but would like to see Agora take it one step further.

In Betracht gezogene Alternativen

Zoho Social, Loomly und Meltwater

Gründe für den Wechsel zu Agorapulse

Ability to post to Instagram, calendar view of posted content and scheduled content, agency friendly, the ability to collaborate and "send for approval", friendliness of the agora staff, and of course, the price.

Antwort von Agorapulse

Hi there Alison,

Thanks so much for sharing your amazing experience with Agorapulse. It is a total win-win when you AND your boss love how a social media management tool saves you time and money.

I added you to our notification lists for more emoji (I really want the thinking emoji tbh), GIFs, and a unified calendar. When one of them is released, you'll be notified so that you can start using it right away.

Thanks again for taking the time to tell Capterra users about Agorapulse.

Warm regards,
Lisa at Agorapulse

Beantwortet am 10.6.2019
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 2.12.2021

Great mid-tier social media management software

So far the price is right, the customer service has been great and we haven't had any major technical issues,

Vorteile

AgoraPulse provides good value for the cost. While it doesn't have the most features of any SMM software, it provides the basic features, as well as some mid-tier features as well. The reports are easy to generate, customize and read and I particularly like the ability to compare any time periods against each other, not just month over month.

Nachteile

The only issue I have with AgoraPulse is that it can't track engagement on ads - only page posts.

In Betracht gezogene Alternativen

Sprout Social

Warum Agorapulse gewählt wurde

Our previous SMM software was having constantly technical issues and it was costing us way too much time and money to deal with.

Gründe für den Wechsel zu Agorapulse

The price was much better for similar features.

Antwort von Agorapulse

Hi there,
Thank you for sharing this review with the Capterra community. We are delighted to hear about your experience with Agorapulse.

Beantwortet am 15.1.2022
Bruce
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2022

Highly functional, reasonably priced Social Media Management

The main benefit for me as the only social media manager in my company is the automated posting. I don't have time to turn my attention to LinkedIn and Twitter every day and interrupt other activities I have to focus on. So being able to focus for a short time and schedule posts several days in advance is a big help. I also like the Chrome plugin and mobile apps that make it easy for me to create new posts to both platforms from almost anywhere. Finally, their customer service team is always responsive and helpful -- they have a chat button in the corner of their web app that is always there when I have a question, in addition to a comprehensive knowledge base.

Vorteile

Agorapulse has always impressed me with its focus on ease of use and intuitive interfaces. All features seem well planned and implemented. What I like most is the ability to schedule the automated posting to Twitter and LinkedIn. Agorapulse makes it easy to manage publishing queues for different types of articles and to automatically repeat posts when it makes sense. The calendar view is clear and easy to understand. They just added the ability to add "notes" to the calendar to indicate upcoming events that you want to promote on social media. Team collaboration features are also robust.

Nachteile

Agorapulse manages a user voice platform where we can request features and vote on feature requests from others. And they frequently add new features. One small drawback of the platform is understandable, given their target market -- but it seems they are more focused on the needs consumer-focused social media vs. the "professional" market on LinkedIn. I think they should prioritize more features for LinkedIn content and audience management that would help companies build professional relationships.

In Betracht gezogene Alternativen

edgar und Hootsuite

Gründe für den Wechsel zu Agorapulse

We liked the extensive feature set, the good capabilities for LinkedIn that some tools lack, and the price, which seemed reasonable for the size team we were likely to have. Other platforms were a little less expensive for 1 user and limited features, but got more expensive when you added 3 or 4 users.

Antwort von Agorapulse

Hey Bruce,
Thank you for sharing this review!
We are delighted to hear about your positive experience with our tool and we will definitely continue working on improving our platform based on your suggestions.
If you have anything else to add, feel free to reach out to us.
Cheers,
Samia

Beantwortet am 29.6.2022
Dominique
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 11.11.2021

Already a great product with room to improve

What needs to be done is covered. What can help improve our internal process if possible to resolve/act on our pain points list would help.

Vorteile

Bulk scheduling
Rescheduling
Report and Analytics
Listening
Mailbox and comments management

Nachteile

Waiting for the calendar notes feature to come
Waiting for more reporting features (ie. YouTube and Google Analytics)
Post search function does not exist
Additional role > respond to inbox messages assigned to them only
Need more emoji options
IG stories, reels, and carousels can only be published natively

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Warum Agorapulse gewählt wurde

Better reporting feature Bulk publishing feature

Gründe für den Wechsel zu Agorapulse

More GDPR compliant and better priced for non-profit orgs.

Antwort von Agorapulse

Hi Dominique,
Thank you for writing this review!
We understand that the wait has been long, but we will release a bunch of new features soon!
We would love to know more about how we could make Agorapulse more GDPR compliant. If you have any suggestions on this, feel free to reach out to me directly at [email protected]
Thank you in advance,
Samia

Beantwortet am 3.1.2022
Zyra Joy
Zyra Joy
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 6.3.2023

Great Social Media monitoring platform

Overall we did an awesome experience with this tool, but since we handle thousands of pages via facebook we did not consider this as this tool for a small e-commerce business only. But it is a great experience!

Vorteile

When our company tried this for our social media marketing and monitoring we did a trial for this one since we aim to make out work more efficient and easy, we did test this out for quite some time and I can say that this is an awesome platform if you want to jump into an easy drive when it comes to managing your online business as an e-commerce company.

Nachteile

The software and the usage are a bit confusing, I think they need to simplify the platform so that everyone will consider getting this as their tool for their business.

Diana
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2021

Agorapulse is my fave (and I've tried them all)

I love Agorapulse!!! It makes my life easier. It's the reason I've been able to stay active on Twitter for so many years. If it wasn't for this tool, I would have likely gotten off Twitter a looooong time ago.

Vorteile

I've used Agorapulse daily for several years. Since I only use Twitter, that's the only platform I use it for.

It's easy to use, I like the plethora of features, and it just plain works every single time. There's no problems or hassles. The customer service team is super nice too (and very responsive). 😀

I like the publishing calendar a lot, but this tool is way more comprehensive than the standard publishing tool. There are a ton of features. I setup my queue times, so I can either add each post to the queue, or publish it next. That keeps me from having to schedule each tweet individually.

I've sent 190,000 tweets over the past decade. My teenage son helps me manage my Twitter with Agorapulse. He sets up my tweets and assigns them to me. Then I go in and look at each one, and then approve it (or not) and then it queues to publish. He has a login, and I have a login. It's perfect.

This tool would be great for a social media team at an office. You can assign certain roles (permissions) for each person. Of course, you can tweet from within Agorapulse, but I don't use it much for that. It's there though.

There's also a pretty cool report section. It measure all kinds of things, like brand awareness, engagement, audience growth, etc. It's a nice complement to the Twitter reports.

I like how it looks too. The UI is really nice. ✔️I tried many different social media management tools before I found Agorapulse. It's definitely my fave! A++++++

Nachteile

I really struggled to think of a "con" to Agorapulse, but I did think of something that would make it better.

I work as a tech influencer for a couple brands. Sometimes it takes 10 minutes to compose one of those tweets. There are so many details to get correct (the link, the hashtags, the sentiment, the picture, etc).

It would be nice to have the ability to save those tweets as drafts so I could come back to them.

Oh, and also, a search feature would be nice. Sometimes I think of a tweet I sent a while back, and I want to go back to find it and re-queue it to go out again.

Since there's not a search feature for the publishing calendar, I have to go to search.twitter.com to search for the tweet so I can determine the date it was tweeted. Then I go back into Agorapulse on that date to find it and re-queue it (by clicking the "duplicate post" button).

I'm surprised I thought about 2 things that might make it better!

Antwort von Agorapulse

Hi Diana,

Thank you for taking time out of your day to write this amazing review of Agorapulse! Samia has reached out to talk with you more about your opinions and thoughts. :)

We love to hear that you work with your son too, how fun! We are very blessed to have clients like you.

Thank you for providing some great ideas; talk about a great brainstorm! We have given your feedback to our Product team and I have added you to that specific feature list. This way, if the Product Team decides to move forward with creating any of your features, you'll be notified!

Please let us know if there is anything else we can help with.

Best,
Candace

Beantwortet am 9.4.2021
Karen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.9.2019

Best social media management software I've ever used

Awesomesauce.

Vorteile

I manage day-to-day posting on 12 social media accounts, both for my own clients and for another agency. I've worked with lots of platforms, but I specifically have a lot of daily experience with Hootsuite and Buffer. Earlier this year I finally got fed up with Hootsuite's streams, it was so frustrating trying to manage comments and feedback, and I was missing things all over the place. I started actively looking for an alternative, and found Agorapulse, which I'd never heard of. After 6 months of regular use, I can say that it is hands down the best social management software I've ever used.

Why? A short list.
-See all your comments and questions for all your accounts, all in once place. Crazy easy.
-Beautiful reports for free.
-Totally intuitive interfaces that save precious seconds and minutes when your running through a pile of social posts -- ie you can tab through dates, tab through UTM parameters, it's so fast and it feels like the people who built it have actually posted to social media on a regular basis.
-The duplicate option is fantastic and carries over UTM parameters so you only have to change the source if you're tracking analytics on the same post across several channels.
-It's really nice to look at, too, and I don't constantly curse the software.

I know five-star reviews are lame, but this is a five-star product. I recommend it all the time. Hootsuite has some real competition.

Nachteile

Honestly, it's pricey for a social media management solution. But I pay it because I think it's the best option on the market. Probably not for dabblers, but for anyone working on social on a regular basis, it will be worth it.

Antwort von Agorapulse

Hi there Karen,

"Best social media management software I've ever used" -- wow! That brought an embarrassingly enormous smile to my face.

So glad to hear you love the way we capture incoming comments and messages. We built it so you never miss a conversation on your social media profiles.

And aren't the UTM parameters features so incredibly timesaving? I know I track many more of my campaigns now that it's so easy to set up.

Like you alluded to, we're not yet on the podium of the Biggest Names in SMM tools, but we try to be one of the greatest ones. Glad it working so well for you and your agency.

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Beantwortet am 23.9.2019
Mariela
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.8.2021

I'd recommend it over and over

Vorteile

I came across Agorapulse several years ago and found that it had the right tools I needed for my team. The fact that we can manage almost everything from the inside (not the actual social channels) keeps us focused and saves us time. We have planned, organized, and published our content in a professional way, collaborated among peers and clients, and generated excellent reporting. The listening section is one of my favorite tools to grow engagement and be in control of what our brands are doing.

Nachteile

I like Agorapulse a lot so I may be biased when I say, it's just wonderful to use. For newbies, it may require extra time and effort to look around and discover all the things they can do. You have to get familiar with the terminology and the environment, but once you accomplish that, you are set.

Antwort von Agorapulse

Thanks for taking the time to share this review, Mariela!
We appreciate your feedback!
Samia

Beantwortet am 6.9.2021
Clayton
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.12.2021

The Best Social Media Scheduling Tool on the Market

Agorapulse has given me a tool that I can confidently rely on for all of my clients and trust that they're getting access to the best tool on the market.

Vorteile

At first, it was the amazing customer support I received from the team at Agorapulse. They took me through a full walkthrough of the software and answered all of my questions.

After implementing it in my business, I fell in love with the ease of using the software for myself and all new team members that came on. This is by far the best social scheduling tool on the market to grow your business with.

Nachteile

The only complaint I have on the software is that some of my clients have a difficult time getting access to the post-approval screen.

In Betracht gezogene Alternativen

Sked Social, SocialPilot und Hootsuite

Antwort von Agorapulse

Hi Clayton,
Here's Samia with the Product Team!
We are delighted to hear about your experience using Agorapulse. Thank you for sharing it!

Beantwortet am 15.1.2022
Laura
Laura
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.7.2022

The Perfect Social Media Publishing Tool

AgoraPulse was a lifesaving software added to our agency stack. It is so versatile and we learn new features seemingly every month. The perfect social media content software for agencies as it's very scalable with the addition or loss of clients.

Vorteile

AgoraPulse is extremely robust in terms of social media capabilities. Originally, we purchased the software as a content publishing management tool; however, we now also use it for reporting, reputation management, and monitoring engagement. It is very user-friendly and easy to scale as we add additional clients to the account.

Nachteile

When scheduling content to multiple social media platforms at once; it is slightly tedious to make alterations to specific platforms (i.e. we have to go in and individually remove the link from the Instagram content, etc.).

In Betracht gezogene Alternativen

Sprout Social und Hootsuite
Jerry
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.5.2019

Excellent social media management tools for small to mid-size teams

We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month.

Vorteile

AgoraPulse offers a full suite of tools for social media management and monitoring for small to mid-size teams. It was easy to get our team trained and working within a couple days. AgoraPulse's support team has been wonderfully friendly and responsive, answering questions and dealing with any issues we've encountered, responding to chats usually within five minutes. The range of supported social media platforms was attractive, since it covered nearly all the services we use.

We originally were looking for a social media monitoring tool with some basic automated reporting. The integrated workflow tool and content scheduling calendars were originally nice add-ons to have, but they have quickly become the part of AgoraPulse that we use the most. The ability to schedule and assign content weeks in advance and pass drafts through an editorial process all within AgoraPulse has been a real time saver.

To be honest, the price was the first thing that caught our attention. While SproutSocial or Hootsuite have become the de-facto industry standard for enterprise-level social media management, the price tag they offered for our small team--well beyond $10,000 USD--was well beyond anything our budget could handle. AgoraPulse offered a competitive package for a fraction of the cost, offering friendly, personable support throughout the onboarding process and beyond.

Nachteile

The interface and some of the features feel somewhat underdeveloped compared to some of the bigger and more expensive options. In their defense, however, AgoraPulse is actively developing and changing the platform. They have an active feedback forum where users can offer feedback and feature requests, and they seem to regularly implement changes based on feedback from users. As long as they keep improving, the lack of polish in the interface and some of the features is outweighed by their more affordable price.

Antwort von Agorapulse

Hi Jerry,

I love hearing how Agorapulse has saved you tons of time and money. You're right: we're in constant listen and optimize mode. I think you'll love the improvements we'll make this year that will make your social media management even easier.

Warm regards,
Lisa at Agorapulse

Beantwortet am 6.5.2019
Rhiannon
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 12.5.2022

Overall very user friendly service

Overall it has been a real asset to the company.

Vorteile

Once you've worked your way around the software it's very easy to use and accessible for everyone. The data is displayed both visually with graphs and charts as well as numerically which makes it easy to interpret the data. This has made my life as a social media manager a lot easier.

Nachteile

What is becoming a challenge for me Is the inability to schedule in the form of REELS and Youtube shorts. This is an incredibly popular feature and most of our content is now created in these particular styles. This means we can neither schedule or track analytics for a large amount of our content.

Antwort von Agorapulse

Thanks so much for sharing this review with us, Rhiannon!

Beantwortet am 30.6.2022
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.4.2022

A great social media product with many features

Agorapulse has been my favourite tool so far when using social media schedulers. I would highly recommend it!

Vorteile

Agorapulse is awesome when it comes to finding one tool that does it all. Reporting to scheduling and social media monitoring - I used to have separate products for each one but I love that Agorapulse has it all!

Nachteile

I think the reporting can be more detailed, especially when it comes to clicks and profile visits on Instagram

Antwort von Agorapulse

Hello there,
Thanks so much for sharing your suggestions with us!
We're glad to hear that you've enjoyed working wit Agorapulse.

Beantwortet am 30.6.2022
Forest
  • Branche: Kosmetik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 24.11.2021

Excellent Tool for Social Media Customer Support!

Overall, my team's experience has been fantastic! We really love using this tool for communicating with our customers.

Vorteile

There's so much I love about Agorapulse! Comments come in very quickly, are very easy to read in the context of the original post and surrounding comments, and it is also very easy respond quickly to customers and close out the comment.

Form and function blend really well in the tool, it's easy to use and it's not cluttered so it doesn't overwhelm the eyes and brain while working. I enjoy the reporting tools and that I can have them automatically generated for me once a week and emailed.

Nachteile

The thing I like least about Agorapulse is that I can't easily apply one saved reply to multiple social profiles. I want to see a toggle where I can choose which pages the Saved Reply will be applied to. We have quite a few profiles where we have the same replies across, and it's frustrating to have to recreate it for each one.

I also find that customer support can be very confusing if you don't have a technical understanding of what they are explaining. Some of the time, they will let me know that something is going on with my integrations in such a way that is difficult for someone who is not in the field to understand.

I'd also like to see the team performance reporting feature to be beefed up a bit. It would be great to be able to click into what each individual team member had reviewed that day/week right in the report so I could review for QA.

Antwort von Agorapulse

Hi Forest, Thank you for sharing this review with us. We are truly delighted to hear about your experience using our tool.
I am reaching out to you internally to learn more about how we could improve our features for your team.
Thanks in advance for your contribution!
Samia

Beantwortet am 3.1.2022
Tychique Le Saint
Tychique Le Saint
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 27.8.2023

AgoraPulse dans mon metier de CM

Lors de ma formation j'ai entendu parler de ce logiciel. Je l'ai testé avec mon premier client, mais depuis je m'en sépare pas trop. Je le couple avec d'autre logiciel

Vorteile

La planification de contenu, il m'aide énormément

Nachteile

Le prix d'entrée un peu énorme. Il n'est pas donné, mais ça peu allez

Hadji
Hadji
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2023

Agorapulse: Meilleur outils de gestion des réseaux sociaux

Depuis que j'ai utilisé agorapulse, j'ai gagné beaucoup de temps. Pas la peine d'aller dans un autre réseau pour publier.

Vorteile

Avec agorapulse je peux connecter toutes mes pages des réseaux sociaux comme Facebook, LinkedIn et mon compte pro Instagram. Et aussi je peux suivre les performances de mes contenus, mesurer l'indicateur de performance.

Nachteile

Le problème d'agorapulse c'est son abonnement. Je pense que c'est trop chère pour le standard qui est déjà à peu près de 50 euro. Pour les autres, professionnel et Advanced, trop trop chère aussi.

Julien
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.12.2023

Un outil incontournable pour gérer nos réseaux sociaux

Vorteile

Le prix d'AgoraPulse est très abordable comparé à ses concurrents. Nous avons trouvé que le rapport qualité/prix était excellent. L'interface est claire, l'ergonomie agréable et les fonctionnalités sont adaptés à notre utilisation.

Nachteile

On regrette seulement qu'on ne puisse pas faire valider les brouillons à nos admins. En effet, seul les posts programmés peuvent être vérifié par un N+1.

Romaric
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.7.2023

Agorapulse c'est le meilleur outil de gestion

J'utilise Agorapulse depuis 2019 et dans le cadre de plusieurs projets en agence de communication. C'est très fluide et userfriendly

Vorteile

La structure de prix et l'intuitivité de l'interface.

Nachteile

Aucun à mon avis car j'ai testé et utilisé une pléthore d'outils sans jamais trouver mon compte. Agora ne présente que des avantages pour moi.

Justine
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.6.2023

Très bon service, je recommande !

Vorteile

Une interface intuitive qui permet aux organisateurs d'événements de créer et de gérer facilement des événements en ligne sans nécessiter de connaissances techniques approfondies. Elle propose également une gamme complète de fonctionnalités, telles que la planification d'événements, la gestion des inscriptions, le suivi des participants et la diffusion en direct, ce qui facilite la gestion de tout type d'événement, qu'il s'agisse de webinaires, de conférences en ligne ou d'autres types de rassemblements virtuels. AgoraPlus offre des outils de personnalisation permettant aux organisateurs de personnaliser l'apparence et l'expérience de leur événement en ligne, ce qui contribue à créer une atmosphère unique et professionnelle.

Nachteile

Certaines fonctionnalités avancées, telles que l'intégration avec des systèmes tiers ou des outils de marketing spécifiques, peuvent nécessiter des frais supplémentaires ou des mises à niveau vers des plans d'abonnement supérieurs. Bien qu'AgoraPlus offre une interface conviviale, certains utilisateurs ont signalé que la courbe d'apprentissage initiale pouvait être un peu raide pour les débutants, en particulier pour ceux qui n'ont pas d'expérience préalable avec la gestion d'événements en ligne.

Léa
Léa
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 15.9.2023

Peu mieux faire

Vorteile

Je n'ai utilisé que la version gratuite et elle ne m'a pas convaincu. Les fonctionnalités ne sont pas suffisamment abouties et ne sont pas très claires

Nachteile

J'ai rencontré plusieurs difficultés pour rentrer de nouveaux profil de réseaux sociaux sur agora.

Ouedraogo
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.7.2023

AgouraPusle, Un outils complet pour Community Manager

AgoraPuse permet de centraliser les comptes de réseaux sociaux et de les gérer en un seul endroit.

Vorteile

AgoraPusle est un tout en un. très pratique et très simple à utiliser.

Nachteile

Le cout des abonnements est un peu élevé. Bien qu'il y a la formule gratuite et les temps d'essais gratuits.

leticia
  • Branche: Architektur & Planung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.3.2023

App médio

é um app que eu uso para organização, basicamente. Ele possui muitas ferramentas, mas como utilizo para uso pessoal, muitas delas não são interessantes, nem necessárias para o meu fim.

Vorteile

A que eu mais utilizo é a do calendário, poder visualizar o meu mês ou semana de maneira geral, me permite melhor organização das postagens e contúdos.

Nachteile

não consigo me familiarizar com as integrações entre as diferentes mídias, fico sempre perdida.

Karina
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 1.2.2023

bastante funcionalidades, Pratico.

Uso diariamente para agendar as publicações dos meus clientes, em um único local facilitando o atendimento dos clientes dos serviços como social mídia e o software corresponde as expectativas

Vorteile

Facilidade no agendamento de publicações

Nachteile

As vezes trava e preciso recomeçar os agendamentos

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 19.2.2023

Pratique pour gérer plusieurs réseaux

Vorteile

Ce que j'aime avec Agorapulse, c'est de pouvoir publier à la fois sur LinkedIn, Instagram et Facebook, tout en éditant chaque version pour l'adapter à chaque réseau.

Nachteile

Ce serait top si on pouvait pré visualiser le feed Instagram.

Armande
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 17.2.2023

L'outil des réseaux sociaux

Son utilisation est accessible et simplifiée. Idéal pour les débutants dans le monde du digital. Il m'a permis de gérer les réseaux sociaux à travers une seule interface.

Vorteile

Publier sur tous les réseaux sociaux en même temps. Répondre aux commentaires des réseaux sociaux depuis Agora est une fonctionnalité assez efficace.

Nachteile

je n'ai rien a signaler comme point faible à part permettre de rechercher des conversations par des mots clés

Juan
Juan
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
5
Bedienkomfort
2
Kundenbetreuung
0

5
Bewertet am 9.2.2023

Revisión de AgoraPulse: Una Herramienta Completa de Gestión de Redes Sociales

En general, AgoraPulse es un software de gestión de redes sociales y relaciones públicas. Ofrece una amplia variedad de funcionalidades, incluyendo programación de publicaciones, monitoreo de conversaciones en línea, análisis de rendimiento, encuestas y sondeos, así como la capacidad de responder a mensajes y comentarios en diferentes redes sociales desde una sola plataforma. Además, ofrece herramientas de colaboración para equipos, lo que permite una gestión eficiente y coordinada de la presencia en línea de una marca. En general, AgoraPulse es un software completo y fácil de usar, con una interfaz intuitiva que permite a los usuarios gestionar sus redes sociales de manera efectiva.

Vorteile

Lo que más me ha gustado del software AgoraPulse es su facilidad de uso y la cantidad de funcionalidades integradas en una sola plataforma. Desde la gestión de múltiples cuentas de redes sociales hasta la programación de publicaciones, AgoraPulse lo hace todo de manera eficiente y fácil de usar. Además, el software cuenta con una excelente sección de informes y análisis, lo que permite a los usuarios tener una visión clara de su presencia en las redes sociales.

Nachteile

Costo elevado comparado con otros softwares similares

Marah
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.1.2023

Effective management and accurate tracking of accounts on social media

Agorapulse enabled us to have more control over our account on social networking sites, where we can schedule posts as well as monitor comments accurately, and as a result, it increased the viewership and interaction rates by our customers, and we were also able to increase our ability to reach new customers.

Vorteile

Agorapulse is great because it allows us to post content to social media on a schedule that we set up in advance, and it's great because it makes us available on all our accounts at the same time. The dashboard is also great because it let us view calendars and catch up on colleagues' updates, too. Agorapulse direct sharing with contact lists is also great for boosting engagement with various posts and promotions. I also appreciate that Agorapulse provides us with sufficient flexibility to respond to comments, as well as like or block unwanted comments, and the ease of filtering and searching in these processes helps us with high efficiency. We are able to present our findings and analysis in a unique way thanks to the powerful reporting tools at our disposal.

Nachteile

Sometimes I have difficulty uploading photos and posting videos. As for the subscription prices, they are somewhat reasonable, but I would like to reduce them so that we can include more colleagues.

Verifizierter Rezensent
  • Branche: Architektur & Planung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 15.3.2023

AgoraPulse: amazing app for Influencers

Vorteile

The platform is user-friendly and easy to navigate, allowing me to schedule and publish posts, monitor engagement, and track analytics with ease. The team collaboration feature is particularly helpful as it allows me to work with my colleagues on social media strategies and campaigns. That's make it special.

Nachteile

I have found it to be somewhat lacking in certain areas. I have experienced some glitches and bugs when using the platform, causing frustration and delays in my work. Lastly, the pricing is a bit steep compared to other social media management tools on the market, which may not be feasible for smaller businesses or individuals.

john
  • Branche: Informationsdienst
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 1.2.2023

AgoraPulse Review

AgoraPulse has made the management and analysis of my social accounts very easy and fast because i can do them from one platform

Vorteile

This software enables the performance of social analysis from one platform

Nachteile

My overall use of this software has been completely good

In Betracht gezogene Alternativen

BuzzSumo

Gründe für den Wechsel zu Agorapulse

It suites all my needs and it is easy to use even for first-timers.
Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 15.1.2023

an efficient and easy-to-use social media management tool

my experience with Agorapulse is quite good because despite the shortcomings it helps me in my daily tasks

Vorteile

I like it because it helps me plan publications, track performance, and measure results

Nachteile

I think some features are missing compared to other similar software. Also the user interface is not very intuitive.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Agorapulse

I chose Agorapulse because I think it is the best management tool for the moment
Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.1.2023

Un outil révolutionnaire pour gérer les réseaux sociaux

Vorteile

Un gain de temps phénoménal pour gérer les réseaux sociaux et avoir une vue précise des dernières notifications. Très pratique pour monitorer et publier simplement, avec la possibilité de planifier des posts.

Nachteile

La plateforme n'affiche que quelques statistiques (suffisantes selon moi) mais gagnerait à être plus étoffée.

Audrey
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 27.12.2022

Automated publication

Overall we are satisfied with the use of this tool. As mentioned earlier we only use agora for the automated publication of our content on social networks and everything works very well. The platform is really easy to use and allows us to easily visualize the final rendering of our publications before confirming everything. Eventually, our team will integrate to our marketing process the more statistical side of this tool to use it to its full capacity.

Vorteile

Our company uses this tool really just for the automation of publications for our social networks (facebook, instagram and linkedin). Everything works fine. When we schedule our publications, there may be a delay of about fifteen minutes between the time that we set and the actual time that the publication is published. At the end what is really important is that we know that our posts will always be published and on the right dates.

Nachteile

what I like least about this tool is that you have to renew the token for social networks quite frequently, otherwise the application can no longer publish on the different platforms. So for us, it's very important that it's up to date and require some maintenance. Nevertheless, we are inform by email that our token has to be renew so that is helpful.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Agorapulse

At the beginning, we choose AgoraPulse because we were looking for a free tool that can publish on more that one social media and this is exactly what Agora allow us to do.
Paula
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 6.2.2023

Ahora es más fácil que nunca gestionar todas tus redes

En general estoy bastante contenta con el resultado y creo que puedes optimizar mucho el tiempo invertido en generar contenido.

Vorteile

Simplifica mucho los procesos de gestión y análisis de redes. Así puedo programar y crear mi contenido desde un único punto.

Nachteile

Me gustaría que los informes de análisis fueses más completos.

Anthony
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 17.2.2023

Le top pour la gestion des réseaux sociaux

Vorteile

L'outil idéal pour programmer ses posts et organiser son calendrier éditorial.

Nachteile

Les options gratuites restent limitées. Il faut opter pour des options payantes pour utiliser pleinement l'outil.

Danielle
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.4.2022

Great for Transparency and Team Collab

Overall AgoraPulse has helped us show accountability and transparency.

Vorteile

We use this product because it allows us to show exactly which team member is responding to comments and how long it takes them to respond to comments. This is critical for our business since one of our services is community management. Being able to show a report on this to clients is HUGE.

Nachteile

I wish clients could connect thier own social accounts (like cloudcampaign) or that you could invite Clients to the account (versus buying new users) so they can collab with inbox responses not just scheduling.

Antwort von Agorapulse

Thanks you for sharing this review, Danielle!
I've shared your suggestions with our product development team so we can continue building a more collaborative tool for your business!
Cheers,
Samia

Beantwortet am 30.6.2022
Alyssa
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 7.3.2022

We Love Agorapulse!

We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

Vorteile

Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

Nachteile

While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Loomly und Hootsuite

Warum Agorapulse gewählt wurde

We needed a more robust, social-focused, software to grow our business.

Zuvor genutzte Software

HubSpot Marketing Hub

Gründe für den Wechsel zu Agorapulse

We felt that it was easier to use, was more cost-efficient, and better aligned with our needs.

Antwort von Agorapulse

Hey Alyssa,
Thank you so much for sharing this review with us! We'ra so glad to hear about your positive experience with Agorapulse.
I just wanted to let you know that it IS possible to use bit.ly to shorten your links! You can choose between pulse.ly and bit.ly.
Hope this helps!
Samia

Beantwortet am 29.6.2022
Amy
  • Branche: Immobilien
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 28.2.2022

Inexpensive Option That Provides Some Benefit

It provides our company some benefits but it is not the robust social media management platform we hoped it would be. However, it is much less expensive than the robust solutions so I suppose it is to be expected.

Vorteile

Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.

Nachteile

This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.

In Betracht gezogene Alternativen

Sprout Social

Gründe für den Wechsel zu Agorapulse

The price was better and it seemed like it provided a robust solution but in the end, that was not the case.

Antwort von Agorapulse

Hey Amy,

Thanks for reaching out to us! I am sorry to hear that you haven't found what you were expecting in our tool. We have implemented new Instagram features since Instagram lifted some of its API limitations.
We hope that you've enjoyed working with these new features.
Regarding reports, we're continuously working to improve them. If you have any specific suggestions, feel free to reach out at [email protected].
We'd love to hear from you!

Thanks,
Samia

Beantwortet am 29.6.2022
Sari
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2022

Best User Interface and Good Value

Overall, I'm really glad we switched to Agorapulse. I used to go cross-eyed every time I opened our old tool. The UI is a step above and makes managing your social media a lot easier. We're a small company, so we found it the best value as well.

Vorteile

The user interface is excellent. Easy to set up and very intuitive.

Inbox and social monitoring features are excellent. Well organized in a single Inbox or Listening "Box" and easy to keep track of what you've reviewed and what needs to be acted on. Blows away the competition on this front.

Easy drag and drop functionality if you need to edit unpublished content. I love the tagging and labeling features. Makes it easy to categorize your content for future use.

Nachteile

Embedded analytics are intuitive and informative but the free analytic tools are very limited. If you want a "year in review" summary, can't be done without buying the Power Reports which nearly doubles the price. Just don't have the budget as a small business. On this aspect, Agorapulse loses to the competition.

While it's super easy to schedule posts, I wish all of the apps allowed you to tag in Agorapulse so you didn't have to go in after it publishes to update the tags. Twitter works seamlessly, but LinkedIn does not. Sort of defeats the purpose. Not Agorapulse's fault, but it does diminish the value of the tool (or any other tool like it).

Antwort von Agorapulse

Hello Sari,
Thank you so much for sharing this review with our team!
Your feedback is really helpful for us to continue improving the platform. If you have any other suggestions, feel free to reach out to us!
Cheers,
Samia

Beantwortet am 12.6.2022
Fanni
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.12.2021

Growing with Agorapulse

We've moved from using 3 different social management tools (Later, Buffer and Facebook Business Manager) and we love the product because it's easy to use, fosters collaboration and has great, detailed reporting.

Vorteile

Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once.

The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually.

The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it.

It's easy to delegate tasks between team members as well.

Nachteile

Sometimes the assign feature does not work until I log out and in again.

The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find.

It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com)

An agorapulse provided Link In Bio feature would be amazing.

In Betracht gezogene Alternativen

Sprout Social

Warum Agorapulse gewählt wurde

It was hard to use 3 different products.

Gründe für den Wechsel zu Agorapulse

More features over Sprout Social at a similar price point.

Antwort von Agorapulse

Hi Fanni,

Thank you so much for sharing your feedback and suggestions with us!
We are glad to hear about your experience with our tool and I'm excited to let you know that some of the features that you suggest are on the way ;-)
I'll share more details with you internally.

Cheers,
Samia

Beantwortet am 15.1.2022
710 Bewertungen

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