Zoom Phone

Vorteile

What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with excellent audio quality and minimal disruptions.

Nachteile

What I like least about Zoom Phone is its limited features in the basic plan because some advanced features, like analytics, are not available.

Vorteile

like how Zoom Phone makes it easy to stay connected with anyone, anywhere.

Nachteile

sometimes the call quality drops when my internet is a bit slow.

Vorteile

It was easy to get the lines set up and easy to use.

Nachteile

Functionality, lack of customer service.

Vorteile

It is easy to deploy and use. Friendly app.

Nachteile

Their support service needs to be better.

Vorteile

We've tried a few VoIP providers in the past, the in terms of quality of calls Zoom Phone ahs proven to work best for us (worldwide calls).

Nachteile

The customer support takes quite some time to come back. We've also had a few account managers change in a short period of time and their handover does not seem smooth as a few things would fall through the cracks.

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Vorteile

Zool is the only app that i use for video conferencing anymore, security and quality seem great as well

Nachteile

Zero cons at the moment, a great, high quality product!

Vorteile

that it is able to be used with other zoom systems

Nachteile

that there is a 40min time limit on calls

Vorteile

What I liked most about Zoom Phone is it's flexibility and user friendly interface.

Nachteile

What I liked the least about Zoom Phone is it's occasional call quality issues.

Vorteile

An affordable way for employees to maintain their own work phone numbers without separate work phones.

Nachteile

Extra cost, depending on your Zoom plan.

Vorteile

simple to use while driving mainly, allows simple call switch

Nachteile

going back and forth with participant view is not easy sometimes

Vorteile

Very user friendly on the admin side. You can build and adjust call queues within minutes. You can assign and remove licenses when needed. When transferring calls you can do it by extension or you can look up the persons name to transfer. You can also easily check call quality on the admin dashboard.

Nachteile

There isn't a search feature on the admin portal. So if you are looking to adjust a feature that you don't use very often you typically have to Google where it is located. It would save a ton of time if they added a basic search to the admin portal.

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Vorteile

I have been using Zoom since last year for both work meetings and online classes and what I loved most about it, is the fact that it doesn't use too much storage on the phone and you can use it on the go or anywhere you are.
It's easy to use, you don't need special classes or lessons for you can understand how to use it.

Nachteile

It needs a great internet connection otherwise the quality of the call will reduce.
Of course, the free license version although great still has a lot of limitations compared to the premium version like you can only have 100 people in the meeting and only for 40mins.
Security

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Vorteile

Zoom Phones ease of use and security features are the best!! I always have confidence that my video calls/meetings are safe and secure. This makes it my go-to application!!

Nachteile

There’s nothing bad to say about this application. It’s a simple and secure way to chat/meet with your friends, coworkers or doctors!!

Vorteile

I like Zoom when we can meet some people for education

Nachteile

Make me to connect with my friends anywhere in the world

Vorteile

It is easy to use with a great interface and has a low price compared to others.

Nachteile

It needs a broader coverage to many parts of the world and a much better support services.

Vorteile

Great quality sound and easy to use and to setup meetings.

Nachteile

I wasnt very sure about the user interface i felt like it could be improved

Vorteile

Easy to use, with it being clear how to make a phone call and change volume. Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am on the go.

Nachteile

Sometimes there can be connection issues, this is however very rare.

Vorteile

It’s very easy to use. Wish you could zoom in better on some areas.

Nachteile

Can’t zoom in parts of the meeting. Sometimes connection isn’t good even with wifi.

Vorteile

I love that people can join meetings from anywhere - on the job site (we are an organization for architects), from the car, or literally anywhere else.

Nachteile

The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess). This can make it hard to understand someone while they are speaking, but usually we can still hear them well enough, even when there is ambient noise or other feedback.

Vorteile

Low price and competitive features, already use Zoom video

Nachteile

They charged me upfront for a year of service, did not complete the installation, and refused to refund my money.

Vorteile

Zoom Phone service is a very cost-effective offering with low min seat count. Their service is available via mobile phone, computer & desktop phone.

Nachteile

While the cost is great and easy to implement, it lacks features that I feel are important. One of the biggest issues for us is lack of digital fax. We are using another service (hellofax) however would prefer to have this integrated to Zoom

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Vorteile

All the functions offered by Zoom, are extracted and put in the app for Google Play and App Store, the great advantages that can be seen is that you can make meetings from the comfort of your smartphone, this is an alternative because by far and in my opinion will be better version on the computer, but this app what it does is that you can get out of a hurry for any emergency you have, you can enter without problems to your online meeting and have the same functions that you have on the pc.

Nachteile

The mobile version, at the beginning since I started using it, was a bit slow and had several things to improve, since I was seeing it in an early stage to have the version it has today. Once this was fixed, Zoom now has an excellent mobile app, as I find it faster and easier to use for any user who wants to make a quick meeting and share it practically at any time with the use of their smartphone.

Vorteile

Zoom mobile is the best application when it comes to virtual meetings, as a Design Engineer I have to constantly communicate with my other team member, seniors, and also with the customer to understand a concept or to explain it to them by sharing real-time screen. With the help of the zoom mobile application I can attend any meeting online from anywhere I just need My mobile Phone and Internet Connectivity. Zoom is very reliable it does not take many resources in a mobile phone and it can Run in the background and it also runs smoothly even in slow-speed connectivity when other peers' comparison software’s stuck or lag. Another great feature of zoom is security. For every new meeting topic, you can create a different meeting ID and it can also be protected with a unique password. Also, the host has more control over the ongoing meeting.

Nachteile

While sharing a screen you or your mate can annotate on-screen this feature I use a lot and I like the most. Also, we can view other peers' computer screens on a mobile phone makes it more exciting.

Vorteile

What I like about ZOOM software is its simplicity. We didn't need all the features of competitors like RingCentral.

Nachteile

ZOOM phone doesn't support answering calls on the iOS lock screen. BIG missing feature for ZOOM Phone! Also, cumbersome to move calls from a mobile device to Mac and back.

Vorteile

The best thing I like in this software is it's Quality. It has very good quality audio and video. No lag in low end devices. Very easy to use. It's totally free to host a conference between 100 people . The recording feature is also available with this application .Great application to have video conversations.

Nachteile

Need a good internet connection. If the connection is not stable quality of the meeting will be reduce .Free license has many limitations. Only 100 participants can join the free basic meeting and the duration of the meeting is 40mins only. Little things not to like.

Vorteile

Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and it pops when an incoming call is due. Plus you can easily get to the dialer or history of calls with it without opening the full window

Nachteile

There’s no way of checking the full call details when it’s ringing or copying the number before answering the call to be prepared for clients. Caller ID could be improved as well

Vorteile

Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews. Accessing the platform via the mobile app is expeditious, requiring less than a minute. Additionally, I appreciate receiving daily notifications regarding meeting schedules, alleviating the need for manual note-taking or reminders on my phone.

Nachteile

I dislike the fact that most meetings under a free version only last for 40 minutes. I wish they could make them last for an hour at most. I am also not very fond of the fact that one needs to have a constant internet connection.

Vorteile

1. High availability of product in the market so very less chances to say customers to install and use this.
2. Integrations in other environment is easy and not very time taking.
3. Secure and goo compatibility in mobile as well.
4. Free version is also good with respect to the paid one.

Nachteile

1. Noticed lags in performance sometime.
2. High Bandwidth is needed for smooth working. Little changes cause disruptions.

Vorteile

CONNECTING! We are in a technological age and everyone is hustling and bustling. Having a way to stay in touch, catch up or even land that dream job is crucial. Zoom does all that and more.

Nachteile

Perhaps zoom can make the calls a little more interactive.

Vorteile

Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations

Nachteile

The connection seems to be the worst. It often drops or has trouble staying connected, when other services work better on the same mobile / Wifi network connection

Vorteile

Zoom Phone gives me the ability to conduct video conferencing through my iPhone device.

Nachteile

It suits all my needs and there is no hectic aspect that it portrays.

Vorteile

I Like Zoom Phone because it is easy and get popular especially after Covid-19.
They improve the application quickly too.

Nachteile

The least about zoom phone is still have many steps to get connected to other person.

Vorteile

Easy integration with Zoom meeting platform, which probably has the highest level of familiarity with the general public.

Nachteile

The interface used to setup and provision the services.

Vorteile

The thing that I like most about the ZOOM phone, is the fact that I get multiple notifications. You get notifications on your desktop, laptop, and cell phone. It is sometimes important to get more than one notification because you might not be readily available from your desk but are able to respond to your phone if you are out in the field and cannot get to your desk. The automated feature can give the person on the other end a sense of relief that someone will call them back after leaving a message.

Nachteile

Sometimes the automated spell check on the voicemail is not always accurate and can make words out to be spell something else. When a call comes through, it interrupts your typing, when trying to type up an email. You have to stop what you're doing and give ZOOM your full attention.I can't think of anything else that would be a negative impact as of right now.

Vorteile

You can easily access Zoom the most. It was cute that they have blurd background option.

Nachteile

Not all application can integrate with them.

Vorteile

I love that Zoom phone can be utilized anywhere I have service. Perfect for on the go. I can attend meetings and have my phone connect to my car. Easy way to get everyone together to discuss important topics.

Nachteile

Battery drainer. Make sure you have a charger. For some it can be difficult to manage at first especially with the various features.

Vorteile

I am a working student and it was very convenient for me to use this Zoom.

Nachteile

Sometimes I got disconnected when I have poor connection.

Vorteile

I am using zoom for daily call with seniors customer and also with vendor while facing any issue with network or any other issue. We can record our meeting and also schedule meetings with customer with high quality audio and vedio.

Nachteile

Nothing to be disliked in zoom meeting it is best used by the organization

Vorteile

It is convenient for not having to use your personal phone for business.

Nachteile

There is nothing specific I dislike about this product.

Vorteile

We were pleased to be given the option of using a phone app instead of standard desk phones given the nature of our business.

Nachteile

The setup process was confusing, call routing and other functions very unclear and hard to set up, customer service completely non-existent.

Vorteile

The call monitoring feature is what I use the most to monitor the calls being made by my team. The ability to change phone numbers your calling from is also very convenient

Nachteile

I would have liked to receive the total time spent on call metrics for users as well, at the moment we only receive total calls made. A more intuitive and interactive platform for going through call logs would also be beneficial

Vorteile

It makes it easy for me to access meetings no matyer where I am. Keeps thjngs private.

Nachteile

Occasionally we have glitches they are usually resolved easily

Vorteile

la mayoria piensa que solo son para llamada en pc, pero la realidad es una herramienta para el crecimiento de tu pyme, ya que te permite realizar llamada con funciones para grabar , poner llamada en epera con mensajes importante para ti,trasmisiones de voz clara y realizar reuniones y tener un operador automatico

Nachteile

aleta y notificaciones pueden mejorar ,ya que es muy limitado .

Vorteile

Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere. It's simple to use, and you may learn how to use it without any specific instruction or classes.

Nachteile

Some times there is a network issue. So that is a con

Vorteile

My corporate head office just onboarded ZOOM Phones and I could NOT be happier. The reliability of our previous system left much to be desired. We have had 100% improvement in communication since switching! Thank you ZOOM!

Nachteile

I have absolutely no complaints but they force me to write in this box 🤍

Vorteile

Facilité d'utilisation
Réunion avec des amies ou travail.

Nachteile

Aucun inconvénients repérés dans l'application.

Vorteile

Zoom is great to use to keep in touch with co-workers.

Nachteile

Zoom phone is not very good on website it seems.

Vorteile

I can access Zoom Phone on my mobile device and easily switch from phone call to video call. I can also integrate with other applications I use daily, record calls, and screenshare.

Nachteile

I have had a few calls with bad quality and there is a limit on the number of greetings you can add.

Vorteile

It’s easy to use and connect with business and other clients. Allows me to engage with clients overseas as well

Nachteile

No issues! A wonderful service and have no issues or problems

Vorteile

The system is fantastic for managing phone and voicemail.

Nachteile

There were recent changes that made it difficult to set up the phone system to reply to SMS text messages.