gGastro

Vorteile

The ease of use is most likable about this software. Growing up in the digital age i'm a quick learner when it comes to software and tech. I've witnessed many co-workers who considered themselves not so tech savvy learn this software quickly. Many functions tend to carry over into each task to the point that I've been placed in several different departments at work and I already know the system of gGastro well, no new learning needed. This is a great feature.

Nachteile

I don't think it's a con at all but it would be neat to add an instant messaging type feature. The tasking and messaging works well and gets the job done. However a common situation I face is the need for timely responses from co-workers. I believe a live messaging type feature would bring even more value to this already great software program.

Vorteile

The customer support has been outstanding. The team is always readily available to assist with any questions or issues that may arise. Their prompt and efficient responses have truly made a positive impact on my overall experience with the program.

Nachteile

What I don't like about this product is the handling of large documents that are uploaded into the patient's charts. I would like a feature that would enable some sort of PDF search function.

Vorteile

This is the most GI-specific EHR out there and it does a great job integrating the endoscopy workflow, scheduling, and outpatient workflow. Good document management, faxing integration, usually fast.

Nachteile

Stuck in internet explorer and activex from over a decade ago. Imagine using a cell phone that old. This is a cumbersome setup that requires use of Windows OS, unsafe browser settings, and it often stops working after Windows auto-updates. Patient portal and patient communications in general are dated, though does allow sharing of PDF versions of chart docs. Fax was nice but direct should work a lot better.

Can only renew or prescribe meds one at a time. Importing pharmacies and local providers is cumbersome.

Vorteile

Easy to learn and navigate . You can complete billing, scheduling, and messaging without having multiple systems!

Nachteile

Slow as molasses! I have used other EMRs and this is by far the slowest one ! I can’t even imagine how efficient I could be in patient service if this EMR worked at its full potential. You can not “flip” from screen to screen quickly or even type too fast!

Vorteile

I like that it is GI specific and is fairly customizable

Nachteile

Sometimes enhancement requests are slow to happen