Primalogik

It's easy to use and able to get the job done.

First-Time User: Primalogik Delivers

As a first-time user, Primalogik has proven to be an invaluable tool for gaining actionable insights into performance-related data metrics and analysis. The platform's capabilities have provided a comprehensive understanding of team performance, individual contributions, training needs and individual career paths

Good review product

Overall good experience. As mentioned very user friendly and the support team were helpful.

Help with Anonymous survey's

Each year, I'm learning more and more about Primalogik. It's reassuring to know, you have staff that will help with a quick turnaround.

We love PrimaLogik!

It feels like a small company with east access to support. Appreciate it!!

Great Product & Even Better Customer Support

Outstanding!

Annual Reviews

It was a very good experience. We were looking for a way to simplify and streamline our annual review process. In the near future we plan on training managers to "journalize" their one-on-one meetings and other items.

Primalogik experience - 10/10

My overall experience with Primalogik is only good. I have not ever had any kind of problem, everyone is super friendly when you reach out, I did not have bugs, so it's very user-friendly software.

The flexible system for your HR Goals

We have been around for 4 - 5 years with a platform and are really satisfied with it.

Primalogik 360 Feedback gets high marks

Excellent. Received a lot of support from Manni Singh. He was patient and helpful with all of my set up questions and offered ongoing guidance. We only needed the 360 and Primalogik really streamlined our ability to run this process well.

Great performance management tool

We have just completed our second round of Primalogik 360 feedback reviews. The process is extremely helpful in providing information to help employees see where their coworkers really appreciate them, while at the same time offering the opportunity for valuable conversations about areas need improvement. By referring back to the previous round, employees get encouraged when they see improvements in their results.

The flexibility of the questionnaire build tool reduces the amount of time it takes to create meaningful surveys. There was also significant time savings with the process of handling performance reviews. What took a couple of weeks of almost dedicated time was accomplished in far few hours. The back and forth process also created a performance discussion between manager and employee rather than a monologue dominated by the manager. Having all of the information online and available to the individual managers makes it easy to utilize too.

Being allowed to try it out for free was also great. By the time we were though our trial period, we completed our process but the value we received was enough that we subscribed so that we can maintain continuity for the next year and beyond.

The support we received from Primalogik is extremely strong. We wanted a few custom ratings and they turned those around within an hour of requesting them. They also helped us to understand how to use the system in an optimal way.

Great, Simple Product!

We are a 75 person company with a number of remote employees and employees in the US and in Europe. We chose Primalogik because it was an easy to use, cost-efficient way to track performance reviews, 360 reviews and general surveys that the company sends out to employees. The value for the money is excellent and the customer service is top notch. I never wait for a response for more than an hour and they are always happy to work with me to find a way to make the system work for us even when we have random requests!

Primalogik 360--an excellent tool with superior customer service and support

When our organization was searching for a performance support tool that would allow us to measure pre- and post-program data for 260 managers, the capabilities, cost and user-friendliness of the Primalogik 360 tool were standouts. As I was the person who needed to manage the implementation and rollout of the tool, on top of my many others tasks, it was essential that the tool was easy to set-up and that the use of the product was intuitive for end-users. The Primalogik 360 platform has delivered on all of these points. But what really stands out, and sets Primalogik apart, is the dedication and support shown by the CEOs and Co-founders, Gabriel Dominguez Martin and David Lévesque. They have gone the extra mile in ensuring that the tool meets my business needs that I receive regular reports, and that custom modifications have gone into effect in a timely manner. They are responsive in addressing my many questions and concerns. I have especially appreciated the collaborative/brainstorming approach they have taken with me in regards to product enhancements. I highly recommend both Primalogik 360 as a reliable, effective tool, as well as the outstanding consultative service provided by the Primalogik 360 team. Please do not hesitate to contact me if you would like to discuss my recommendation further.

Primalogik has been a strong all-inclusive platform for our firm.

I have had a good experience using the program.

Primalogik feedback 26 Aug 2016

We have run a 360° appraisal the first time in the company and also the first time with Primalogik in H1-2016. We had set up the questionnaire by ourselves and are now reviewing where the questionnaire needs to be adjusted further. There were no problems to handle the SaaS tool neither from employee nor manager side.

Great performance review software made even better by fantastic customer service.

Our HR department was asked to look around for a performance review software that was easy to use and not too complicated. Primalogik was the best one we found by far. Not only is it simple to use, without any unnecessary complications, but the customer service is so personalised and efficient that any problems we have are resolved straight away. We found there were a few features that we wanted, so we asked the guys at Primalogik if they could add them for us and they did, straight away. You can't really get any better than that. I would definitely recommend this software.

Excellent customer service

Many times businesses offer canned solutions through software without customer service to back up their use. If something doesn't seem to work right or if you don't know how to do something, you may be referred to some cryptic knowledgebase. Not so with Primalogik. Their customer service is excellent. I have found them to be available both by phone and live chat and extremely helpful. So far, we're very pleased with the software itself. It provides an excellent way to review staff and conduct 360's.

This has been a very useful easy tool to use for our 360 peer reviews.

The set up was quite easy, and we received the support we needed. The reports themselves are well laid out. I do appreciate the auto reminder emails that get sent out. This has really streamlined our 360 review process.

Great Product

I was looking for a quick solution to use for employee reviews and by accident found Primalogik. It offered the flexibility I was seeking. My team and I were very impressed with how easy it was to use the product. The customer service we received is unmatched by any other product that I have implemented. The Primalogik team worked with us to make our experience terrific. We have over 200 employees across the country and from a user perspective, there was virtually no training necessary to roll this out. I would recommend this product and company to other HR Professionals looking for the flexibility that Primalogik offers.

Great software, amazing service

While the software is great, representative has been amazing! Responsive, knowledgeable, helpful. I couldn't say enough good things about the support I've gotten from him

Primalogik Rocks

Have been using Primalogik for a few years. Love the ease of use and tailoring capabilities. Customer support is great. Have had a few questions answered promptly. We will continue to use Primalogik.

Very simple but very logic and great tool with great functions!

It was exactly what we were searching for in order to collect self-reviews of colleagues as well as 360-degree feedback. Quite intuitive, easy to use, logical functions etc. It served exactly what we needed and did not overwhelm us with too many unnecessary features like some comparable tools we searched for.

Easily create employee evaluations

While employee feedback is an important part of employee performance management, it can easily be skipped by managers due to the difficult nature of compiling results and ensuring anonymity and confidentiality of results. Primalogik 360 seeks to make this process easier by creating forms pre-populated with the criteria many businesses use to evaluate employees.

Easy to use and learn yet very efficient.

I used Primalogik360 to peer review two distinct groups of about 12 people in total. I ended up sending 54 peer reviews to be completed. The whole exercise would have taken me between 15 and 20 hours more had I just used what I did a few years ago, i.e., Excel spreadsheet with graphs and manual pivot tables. This tool allowed me to focus on the task at hand and my employees; getting the burden of the administration and distribution out of the process of capturing valuable peer reviews.

Really strong easy to use software with great support

From my first email the support has been excellent. Very willing to demo the software and to brainstorm ways to meet our needs.

Corpus Christi College Review

Was great, [sensitive content hidden] was super helpful in the initial onboarding. Different timezone didn't hinder productivity.

Reviews in one place

Having all of our reviews in one platform and no longer using paper.

Primalogik Review

TCSC Review

Primalogik Feedback

User Friendly with Excellent Customer Service Support

I had a very hard time (about 2 years off and on) finding a software that would give me everything I need for tracking and managing employees in the restaurant and bakery industry. Somewhere along my off and on again search I came across Software Advice who provided 3 different companies and ended up getting Primalogik. I've been using them for about one month give or take for several businesses and so far it works great!

After much trial and error I'm so glad I found Primalogik

We looked at many other platforms, none of which really met our needs. We already have a carefully crafted set of competencies for each of our staff roles and wanted to make sure that these were reflected in our appraisals. Most platforms we looked at felt like we were trying to put a square peg in a round hole.
Primalogik allowed us to create exactly what we wanted since it allows the user to modify templates as required.
We literally pulled the plug on a launch of our performance review process with 24 hours to go and swapped to Primalogik because we liked it so much more that the provider we had previously opted for.

The customer service for Primalogik has been excellent. Always there when you need them and provide quick answers that solve the issue immediately.

Easy to implement and easy to use 360 feedback solution

After reviewing several potential 360 feedback tools and trying the free version of many of them, Primalogik 360 was the best fit for our company. This service is definitely worth the money we paid for it.

The product is extremely easy to set up and implement. The user experience is very intuitive so there was very little training we needed to do to roll out this tool. The automated email reminders and built in reporting features made it really easy to track who had responded and who had not. The last time we did this we tracked it all through excel spreadsheets and compiled everything manually. This was much easier.

There is a feature that compares a single individual to the aggregate results of all others who were rated using the same survey. It also indicates if that individual was an extremely high performer or low performer which is helpful from a comparison perspective.

Custom surveys are really easy to set up.

The variable privacy settings are a great feature. It helped us facilitate a truly anonymous review process which resulted in truly candid and useful feedback.

There are a few areas where I believe the product could be enhanced to facilitate and streamline the delivery of the 360 feedback results.

1. The output PDF consolidates the feedback really well but the default font size is quite small. An option to vary the size of the output text would be nice.

2. It would also be helpful if the admin users had the ability to edit/remove individual comments. We did not need this functionality too much but there were some instances where a reviewer left a comment that was not appropriate to share with the person being reviewed. There is no easy way to exclude this comment before producing the default PDF. A solution for this would also be great.

There was another issue that I came across which was that during the survey building process there was no way to add a descriptive text field that you might use for an introduction or header. I reached out to the service department of the company and they were very responsive and actually implemented a solution to this issue before I rolled out my surveys. I am not sure if the company will always be able to address issues this quickly but it was nice to see how quickly they responded to client inquiries and found solutions.

I reached out a few times during the first week while I was setting up the product and received very quick responses from the service department.

Excellent tool to address 360s, Goal and Performance Management and more!

Primalogik provides incredible customer service, always answering my questions within hours. They provide additional solutions or workarounds to any items I bring up, and are respectful in their communications. It was a breeze to get started and we were able to see benefits almost immediately!

Great Value and Excellent Service

My overall experience was positive. Our representative and is stellar - super responsive to all of my questions, he made things work for us, and he's very friendly. With their company being small, we ran into some concerns briefly with the contract, but executive was able to get everyone on a call quickly and we worked it out in a matter of days.

The tool is very secure with many options for anonymity. You just have to go into every page and read everything to ensure you're checking the appropriate boxes for what your org needs. And even still, you're bound to have questions, because the "teams access" feature is a bit confusing. Some access still didn't allow access.

The reporting is good. Easy to follow. I like the charts and comment sections and how it's organized. The reporting features are great, and I like the comparison feature. I appreciate the tool giving participants auto-reminders every few days to complete their survey and it provided the Administrator with regular progress updates.

Overall, great tool! Small kinks that can be improved - but I HIGHLY recommend.

More Than Enough, But Not Too Much

It's a good solution if you need a basic feedback software

Consultant's back pocket toolkit

Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question.

Easy day-to-day use

very efficient Performance Review program

user friendly, fast to learn no issues

Primalogik Review

Primalogik has allowed us to shift our culture to one that embraces transparency and feedback. We still have work to do, but utilizing Primalogik has allowed us to place the cornerstone for the foundation of this culture change.

Happy with Primalogik

Having a customer service representative respond to queries quickly and being able to speak to someone, when necessary really makes the continuous experience helpful and nice.

What you can measure, you can imrpove

Simple User Interface with Robust Back End Reporting

I am an HR manager supporting 3500 employees. We do not do 360 reviews regularly, but was looking for a solution for an individual and stumbled across the Primalogik product online. I was impressed by the simplicity of the layout, how intuitive the dashboard was, and when the process was over, how the reporting facilitated a constructive conversation between myself, the subject of the feedback, and their direct supervisor. Customer support was excellent, and I thought the pricing was very reasonable. All in, I'm a fan and will use the Primalogik platform again. I would also recommend to colleagues without hesitation.

Great HR tool even without a proper HR department

This has got to be the worst UX I've experience in a b2b product

Historical recordkeeping. Moving us towards a process that we want to continue and improve.

Excellent customer services & tools

Anibal is excellent, positive, quick and efficient in handling this Performance Review project for Vector Aerospace! The design of the system is genius. It's one of the most user friendly tools I've ever experienced.

Good, but need more ability to personalize it.

We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues.

Easy to Use

Easy to manage employee reviews and questionnaires for exit interviews, feedback, and other questions regarding the company.