Über JumpCloud Directory Platform

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS and Linux, access to IT resources and user identities. The solution provides centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes and public SSH keys. Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure and manage users as an individual or a part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints. JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email and other online measures.
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JumpCloud Directory Platform Software - 1 - Vorschau
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JumpCloud Directory Platform Software - 3 - Vorschau

JumpCloud Directory Platform Preis

JumpCloud Directory Platform bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von JumpCloud Directory Platform ist ab 3,00 $/Monat verfügbar.

Startpreis:
3,00 $/Monat
Preisinformationen:
FREE: $0 (All features & services, up to 10 users free forever) ONE PROTOCOL: $3 per user, per month, billed monthly PRO: $9 per user, per month, billed annually or $12 billed monthly
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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JumpCloud Directory Platform Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,5
Bedienkomfort
4,5
Kundenbetreuung
4,5
5 von 87 Bewertungen Alle Bewertungen anzeigen
Diana S.
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 7.10.2019

Great LDAP solutions for small businesses

Small businesses that need to become more operational mature in handling their staff and managing users but maybe can't afford an on premise Windows server or want to keep everything in the cloud - this is where JumpCloud reigns supreme.

Vorteile

The price is probably number 1 thing i like! Free for under 10 users. A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow. Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.

Nachteile

No customer service for the free licenses - I get why, but I don't have to like it. It would be less annoying if the knowledgebase was a bit streamlined better. Can be difficult to find How-To information. Usually the article is there but is not intuitive and easy to find.

In Betracht gezogene Alternativen

Microsoft Azure und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Way more streamlined and easier to use then Azure Active Directory. Okta I hear is great for SSO but doesn't do what JumpCloud does when it comes to LDAP integrations, at least from what I could see.
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 5.001-10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.4.2021

Holistic And Neutral Solution For IAM And Device Management

JumpCloud is the only solution which can provide an authoritative directory, an IdP for SAML and device management combined in a single unified SaaS-based solution. The neutral approach by serving well established standards such as LDAP, SAML and RADIUS for AuthN/AuthZ and having the capability to managed identities (user and their devices) and credentials including SSH-keys on devices is a true differentiator to competitive solutions. On top, JumpCloud's agent for devices enables broad and versatile capabilities to deploy software, configure endpoints and even use this for remediation purposes. Recently, extremely useful additional capabilities have further enabled the value of this solution. Broad insights about systems and the directory itself, consumable via UI and API's, not only helps IT admins in their daily operations, but also serves well for Information Security and GRC-related purposes such as auditing and compliance. Their API's have also enabled capabilities to better orchestrate and automate the on-/offboarding of users and their respective devices and gives good options to venture into ChatOps. New features related to MDM for macOS are now giving an opportunity to further simplify the overall management of the Apple-flee. Especially since macOS Big Sur, the stronger focus on MDM is another enabler.

Vorteile

The most important benegit, as highlighted above, is that there is no reliance on any on-premise or self-hosted directory infrastructure. A cloud-native solutions such as JumpCloud allows to operate efficiently without being forced to configure, maintain, operate and secure a footprint-heavy stack.

Nachteile

Until now, MFA is limited compared to other players in the field like Cisco Duo. More options, such as Push-MFA or even QR-codes to be used as multiple factors during authentication across devices and protocols, including LDAP/RADIUS, would further enable leaner footprints and higher efficiency.

In Betracht gezogene Alternativen

Okta, OneLogin und Azure Active Directory

Gründe für den Wechsel zu JumpCloud Directory Platform

Not depending on Active Directory as an authoritative directory, flexible in terms of Operating Systems, built on standards such as LDAP, RADIUS and SAML, Endpoints are covered as well without the need for additional solutions in the first place, pricing-model and close-looped support.
Verifizierter Rezensent
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
0

1
Bewertet am 27.8.2021

Poor Customer Service

Poor customer service and would not recommend for anyone!

Vorteile

I was looking forward to testing this tool as a possible solution a while back. Created my account and and started looking at the product.
Not long after I received a phone call from someone at Jump Cloud asking me about how I was going to use the product. I have explained that I was planning on doing a small test by using it on one of my personal test VMs.
I got out of the call and shortly after my Jump Cloud account stopped! It got disabled! Plain rude and that alone is a good reason to not even consider their product ever again.

Nachteile

I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created.

Justin S.
  • Branche: Computer-Software
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.7.2021

Pricey, gets the job done, but not Active Directory

In a lot of ways, the world still revolves around Active Directory. JumpCloud isn't going to help you with that. However, it has advantages in the sheer scope of what it includes that, I believe, put it over the top. Give it a look, and don't let Microsoft's legacy platform control what everyone standardizes on.

Vorteile

JumpCloud is perhaps the most serious alternative on the market today to Active Directory. In addition to providing a directory service, it includes MDM, RADIUS, and plenty of other technologies that Active Directory does. I love having access to everything in one place with nothing to maintain.

Nachteile

It isn't Active Directory. JumpCloud is a great alternative to Active Directory, but when you're dealing with tools that are built specifically for Active Directory, you're still out of luck.

Lance F.
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2020

Satisfied Jumpcloud Organization

We have had a very positive experience. From the onset, we have had great customer support throughout. The customer success teams and engineering teams have all been responsive, and it is clear that they care about the voice of the customer. Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.

Vorteile

Jumpcloud has provided us with a full DaaS solution which we were able to scale easily, and have seen the benefits versus our prior environment. We are able to implement policies and enhance our security posture very easily by utilizing Jumpcloud. The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack. The ability to manage all users and endpoints through the console allows for streamlined processing of requests through our Sys admin team.

Nachteile

I don't like the lack of readily available reporting which can be generated directly from Jumpcloud. The data is all there, and we can get it through various extracts, but I would like to see some high quality embedded reporting with the ability to share and customize reports. I also want to see more integration with services like Slack.

In Betracht gezogene Alternativen

Microsoft Azure

Gründe für den Wechsel zu JumpCloud Directory Platform

Jumpcloud made the most sense based on the size of our user base, the cost of the solution, and our needs at the time.

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