Eventzilla

Vorteile

Ease of use, lots of features to match a variety of events. Easy to customize and personalize.

Nachteile

Would like some additional customization features.

Vorteile

Everything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software.

Nachteile

No sitting map configuration yet. Other than that, everything is great.

Vorteile

I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc...

All of the above have slowly declined in reliability and there are many glitches in the system now.

Nachteile

1. Setting ticket sales dates do not work accurately and are off by DAYS.
2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund.
3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately.
4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now.
5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format.
6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like.
7. Ticket purchasers intermittently do not receive their PDF tickets.
8. Sometimes ticket purchasers get charged twice for one ticket.

This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system.

Vorteile

It was easy to setup and configure to personalize for my Boy Scout troop. It was also free for the type of events that we host from time to time.

Nachteile

Some of the options we a bit challenging to find, and I had to dig through menus to get to them. Perhaps a single page with more of the options would be better than multiple pages tied together with navigation.

Vorteile

Everything! Very user friendly interface, all of the basic features anyone would need and the price is right!

Nachteile

It would have been nice to be able to completely customize the ticket/reg main page a bit more.

Vorteile

It's easy to make free, paid and donation tickets, to add sponsors and speakers to an event. I like the options to be able to pass on the fees to the buyer.

Nachteile

When you're scheduling an email to attendees, you can't pick the time of day. It's also difficult to upload a banner image that fits for the event. I've never been able to do it without wasting a large amount of time resizing again and again.

Vorteile

It tracks the number of people who register for our classes we offer. We love the ability to "Clone" repeated events so we don't have to type in repeated information.

Nachteile

Any event that requires online payment was a little difficult to set up because it goes through a third party site.

Vorteile

The price is right, and for simple events, it is great. When you have more options, their form builder becomes limiting.

Nachteile

Difficult to configure with the form builder

Vorteile

Throughout the year we host several training seminars for our customers. Eventzilla is a great tool that allows us to keep our customers informed on upcoming events. The ability to track attendance is great for planning these events.

Nachteile

Have yet to come across any major issues worth commenting on. The navigation once in an event is kind of busy, but nothing too major.

Vorteile

I was looking for software that would support multiple events (workshops and webinars) and allow me to manage complex registrations (several promo codes) as well as send reminders to attendees without me having to remember. This system solved that. I got up and running within a couple of hours setting up 4 events. Had a few questions but CHAT support addressed them the next day. So, it supports complex needs yet is fairly intuitive to use.

Nachteile

Like anything, I'd like to get the "biggest bang" for my buck. It is less expensive per ticket sold than Eventbrite but since I am just starting, have yet to see how it is "in action". At a certain point, I'd prefer to pay by subscription rather than per ticket if sales increase.

Vorteile

Easy to use, easy to customize. I like the basic options with allow any user to locate easily the venue, allow to set up free conferences without added cost.

Nachteile

Some customization options aren't free and I feel that the tarification options are not so easy to understand when you don't know how may people will be attending. This can be a problem when you want to convince your administration that it's the right tool for whatever you're doing.

Vorteile

Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Nachteile

Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

Vorteile

I like the fact that it is easy for people to register for our event, and that it is easy for them to pay and me get paid.

Nachteile

This isn't our first event. Sometimes I had a hard time finding the link for this year's event, as opposed to last years.

Vorteile

It's easy to use and simple to personalise the events to incorporate your own branding and design. The notification settings are also easy to adjust to suit and reporting works really well. There are a lot of functions for a simple looking interface.

Nachteile

Nothing, it all does what we want it to!

Vorteile

Free service, automated emails to participants and organizers, looks good, easy for participants to use.

Nachteile

Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.

Vorteile

The software was very easy to navigate and I especially enjoyed the ease of use of the invite. Everything linked up perfectly , there were no errors at all related to functionality.

Nachteile

I would have to say in comparison to Eventbrite , Eventzilla wasn't as connected to the google search engines as immediately as Eventbrite. I expected to be live on the web search engines much sooner then I was.

Vorteile

Eventzilla allows community groups to easily organise public events and bring people together.
It's simple layout and ease of use means different members of the community can help to organise events and many more to book.

Nachteile

There isn't a lot to dislike about Eventzilla - it's never let me down.

Vorteile

I like that Eventzilla has a lot of options for my events. I can customize all of the details, as well as ticket types, registration details/questions, response emails, reminder frequency, etc. It gets me the information I need to collect data on my registrants and understand my audience better.

Nachteile

The software is a little cumbersome at times. Some of the great features are pretty hidden and you really have to look for them. The text box fields are also a little tricky sometimes - especially if you copy and paste formatted text. The text boxes allow for text editing and style options, but it is easy to get weird lingering formatting to stick and make things look funky.

Vorteile

There are a LOT of event managements systems out there. But none quite as affordable as Eventzilla. If your event is free? Eventzilla is free. After that, they only charge a dollar per attendee if you have a paid event. Point is, it's ridiculously well-priced. You just can't beat it.

Nachteile

If your event doesn't cost very much per person, a dollar is a huge cut. Also, searching through multiple events' registrations could be way easier than it is. They make it a bit complicated to find specific registrations.

Vorteile

Money is deposited daily. We were concerned because some services hold money up to 5 days after the event, but we needed to pay our venue on the day of the event. Eventzilla transferred funds each day, so we were able to easily pay our venue.

Nachteile

Navigating the site wasn't as simple as it could have been. You had to go to "Edit event" in order to see the emails of the attendees which seemed like a weird place for it.

Vorteile

This tool allows you to build out an event landing page for ticket purchasing. My organization's members and I found that building events on this software was fairly easy. We were able to increase the revenue generated by our philanthropic events significantly by using this software.

Nachteile

Some features of Eventzilla can be somewhat un intuitive and difficult to learn. I found it nearly impossible to point a domain which I had purchased to our eventzilla landing page... This of course could have been user error but I thought it should be easier to do! Additionally, it was very difficult to get a hold of a customer service rep when we had difficulty with our event page.

Vorteile

* It really simplified the process of people registering for our workshops, both for them and for us.
* When I had an issue with the software, the Eventzilla team got back to me straight away and resolved the problem.
* Our workshops had the same format, so we were able to create a new form for registering by just editing an existing form. A real time-saver.
* And because we weren't charging teachers for the workshops, it was free to use.

Nachteile

Only that one issue with the software - we were using a keyboard character in our title that caused the problem. But it was resolved quickly.

Vorteile

I was hesitant to try a registration management site I had not heard of before, but I went ahead and did it. I've been very impressed in how great it works! It's pretty easy to use and if you can't find something, you can search the Q&A section. I've been using it a little over a year now for various events for our non-profit and I love the fact they keep the costs low, and even free for the general system. We will continue to use and promote Eventzilla whenever possible!

Nachteile

Honestly, I can't think of any. I've noticed it has a tendency to remove my cover photo at times and rearrange my custom questions. But those are just little quirks that are easy to work around. Just double check everything before publishing the event!

Vorteile

With Eventzilla, I am able to create virtual and hybrid events in one place.

Nachteile

Event ticketing was daunting but the vendor offered free support.

Vorteile

Eventzilla offers intuitive event management, seamless registration, customizable templates, real-time analytics, and strong integration with other platforms, enhancing overall efficiency.

Nachteile

Eventzilla's cons include occasional glitches, limited customization for advanced users, higher fees for premium features, and a sometimes steep learning curve for new users.

Vorteile

There are so many tools and customizations that are integrated into the platform that allow you to get as detailed as you'd like with your event. The platform is generally intuitive to figure out and super robust in its offerings. The pricing is also more reasonable than other platforms. You get more bang for your buck.

Nachteile

There is no phone number to call customer support. You have to email them. Sometimes if you're working on something that needs immediate attention, you want to speak with someone on the phone to get it resolved quickly. I found some of the attendee registration clunky and glitchy. I had several attendees that thought they regsitered but somehow their registration didn't go through. I wish the reporting and search functions were better so you could search by some of your form information without having to download a full list of attendees.

Vorteile

Eventzilla has a good customer support desk and has the capability to create a 2 step sign in process for attendees which sets it apart from other platforms

Nachteile

We had a very bad experience with most aspects of the event management. Most notable was the automated emails that were sent to attendees being poorly formated with spelling mistakes in the subject line.

Vorteile

It allows my team to quickly and easily set up their events.

Nachteile

Some things are difficult to use for both admins and attendees. However customer support is prompt

In Betracht gezogene Alternativen

Warum Eventzilla gewählt wurde

Zuvor genutzte Software

Vorteile

I like that the site is so easy to set up a caveman can do it.

Nachteile

I think they can benefit from adding more staff for customer service.

Vorteile

The levels of customisation were excellent, and Eventzilla was especially useful for managing payments in regards to tickets

Nachteile

It was too easy to use "pro" level options, which resulted in a bill shock situation several months after opening registrations - by then it was too late to go back to a lower tier.

Vorteile

I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.

Nachteile

Nothing that I can think of. May be socializing the events in social media can improve

Vorteile

Simple and easy to use. partners and works with WePay, Paypal, etc - good options of payment gateways

Nachteile

Very slow website and updates. Slow customer service response. Have to pay for small features like schedule/agenda building

Vorteile

Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot.

Nachteile

The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Eventzilla

Vorteile

I am currently at the end of my free trial and I WILL be purchasing the software. With the construction industry, sometimes we are all scattered all over at differnt locations and times. With Eventzilla I am able to securely set events (meetings) whenever necessary. The video quality is great. The audio is smooth. We already have a website, but there are options for custom branded website building as well! You can also send out surveys and such as well. This seems to be a one stop shop, and we love it.

Nachteile

I havent found a con yet in the free trial.

Vorteile

Eventzilla is a cost-effective option and customer service is good.

Nachteile

Limited functionality. The inability to send ticket buyers of different to email lists. The inability to be able to enclose links. The company seem to want to keep everything ‘on campus.’

Vorteile

Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable.

Nachteile

At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options.

Vorteile

Poder clonar un evento para hacer uno nuevo
Los códigos de descuento
La variedad de tarifas que se pueden crear

Nachteile

- Las traducciones al español del panel de administración son nefastas, están hechas por una máquina y a veces es muy difícil entender.
- Tenemos que desactivar algunas funcionalidades que puede ver el cliente porque está tan mal traducido que es un antimarketing. Es perjudicial para el negocio pues confunde al cliente. (Ejemplo: Ranuras izquierda!?). En su día ya les escribimos informando de este tema, exactamente el 12 de enero de 2018, pero nadie nos contestó.
- Algún texto está en Samoano en vez de Español (TATALA LE NUMERA FAALILOLILO (TUU I LE FAITALIA)
- Cuando caduca la fecha de una tarifa y entra en vigor otra, hay que hacer el cambio manualmente (hay que estar a medianoche atento para hacer el cambio)
- El editor no permite cambiar el texto de tamaño o color.
- No poder programar eventos en otra moneda (Dólares y Euros) Tenemos 2 cuentas de eventzilla y necesitamos usarlos en 2 navegadores distintos para poder trabajar con España (Euros) y Latinoamérica (en dólares)

Vorteile

1. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live.
2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event.
3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all.
4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull.
5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly.

Nachteile

1. Features in basic plan should be increased.
2. All Everything is perfectly FINE. Keep it up Guys!

Vorteile

The ease of the functions and the layout takes less time to set up, organize, and download reports. Registrations are easy to complete and our customers are increasing. A simple well organized platform has yielded higher profits for use and less abandoned registrations.

Nachteile

A would like to see the ability to upload a custom certificate as opposed to the 2 options available.

Vorteile

Eventzilla makes it easy to create events and customize how I want my event page to look like.
It has a simple interface, making it easy for attendees to register for events.
I am also able to send messages to my attendees all at once.

Nachteile

I have had trouble paying for event tickets in time past on Eventzilla. Apart from the issues with payment , Eventzilla does a good job in every other area.

Vorteile

The platform is very intuitive and easy to use. Setting up events is quick and straightforward. Events are customizable, which is nice as we hold many kinds of events (in-person, online, etc.). We've been very happy with it - it's helped our small team manage events without complication or hassle.

Nachteile

We've only had one issue where the Facebook link was not working correctly, but the customer service team helped me rectify the problem quickly. It would be nice to add a speaker or company's LinkedIn or Instagram profiles in addition to Twitter and Facebook.

Vorteile

Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good

Nachteile

We run 30 events or more a year. Our issue is that someone registers or purchases a ticket to an event but can't remember which one. There is no way to search all our event registrations at once, you will need to go into each event and search. This is very frustrating and time consuming. The event page looks great but adding formatted text can be a bit tricky. There were a few events where trying to get the formatting correct was awful and challenging - we just had to go with straight text only approach. When viewing all events there is no option to sort events - alphabetically, dates, etc. it would be great to be able to do this and to sort descending or ascending to find events more quickly. When an order is PENDING (meaning it hasn't been paid for online) the attendee doesn't show up in the attendees report until the order for the registration is PAID. We would prefer to have the attendee list contain a column that indicates if the ticket is paid for or not. That way the mobile registration app could alert us more quickly about payment status.

Vorteile

Eventzilla is easy to learn and navigate. It makes managing RSVP lists for events easy and allows customization depending on registration process. The event pages created are clean and neat and user friendly for attendees that are registering for the event.

Nachteile

There are some limitations if you need to create a detailed (multiple choice) registration page. Sometimes the font format can be difficult to format under Event Information. Would like if you could customize event page with more options.

Vorteile

I like that our free events do not cost us anything to register our attendess.
Multiple currencies for our paid events are definitely a benefit to our global business.
Customer service - always quick to reply

Nachteile

I would like to drag and drop the order of my sponsors instead of having to re-input them to reflect their order of importance.

Vorteile

Easy to use, easy to customize. Mailing and collecting participants' info was a breeze using Eventzilla. The mobile app is also handy.

Nachteile

Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading. Once it says "CANCELLATION" in the header although it was not cancelled, just merely sharing the event update to my participants.

Vorteile

Allows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event.

Nachteile

Did not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal.

It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually.

Vorteile

I like that this program is somewhat easy to use. There are a lot of features. I especially like that you can clone an event rather than re-writing the entire thing for repeat eevnts

Nachteile

too many glitches. sometimes, I'm not able to type in the boxes and need to sign out in order for me to re-start. Sometimes, I'm not able to publish my drafts, or they publish and then unpublish themselves. My account has been suspended. Granted, they fixed it but they ignored my multiple emails asking why my account was suspended in the first place. I pay for this program and do not appreciate that you cannot get in contact with customer service on the phone.

Vorteile

I liked being able to personalize my use of Eventzilla for different types of events. I work in church ministry and have used this for ticket sales and just simple registrations. It helped me tremendously to be able to build my own registration forms with specific questions based on the needs of the event.

Nachteile

It took me a little while to learn how to effectively use the waiting list feature with my sales and registrations. I would have a limited number of spots and needed an easy way for a customer to cancel their ticket and the next person on the waiting list to be notified.