
Acuity Scheduling
Über Acuity Scheduling
Acuity Scheduling ist eine cloudbasierte Softwarelösung für die Terminplanung, mit der Unternehmer ihre Termine online verwalten können. Das Produkt ist auf die Bedürfnisse von kleinen und mittleren Unternehmen sowie einzelnen Fachkräften ausgerichtet.
Mit Acuity Scheduling können Nutzer Terminbuchungen automatisieren, indem sie eine Echtzeitansicht ihrer eigenen verfügbaren Zeit anbieten. Die Lösung kann Kalender automatisch nach den Zeitzonen der Nutzer synchronisieren und regelmäßige Warnungen und Erinnerungen an die Nutzer zu ihren Terminplänen senden.
Die Zeitplanungsfunktionen von Acuity Scheduling umfassen anpassbare Aufnahmeformulare, einbettbare Kalender, die Synchronisierung von Anwendungskalendern von Dritten und die Gruppenplanung für Workshops.
Acuity Scheduling eignet sich für Dienstleistungsunternehmen wie Schulungs- und Nachhilfezentren, Coaching und Beratung, Foto- und Videoproduktionsunternehmen, Fitnessstudios, Salons und Spa-Zentren sowie Gesundheits- und Zahnkliniken. Die Lösung bietet ein kostenloses Basismodul und ist als monatliches Abonnement verfügbar. Das Produkt bietet APIs und lässt sich in Anwendungen von Drittanbietern wie QuickBooks, FreshBooks, Mailchimp, Google Analytics und WordPress integrieren.











Acuity Scheduling Preis
Acuity Scheduling bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Acuity Scheduling ist ab 20,00 $/Monat verfügbar.
Alternativen für Acuity Scheduling
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- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Solides Buchungssystem mit vielen Möglichkeiten
Kunden haben es sehr gern verwendet und ich fand es zuverlässig und übersichtlich.
Vorteile
Das Anlegen der Zeitfenster für die Termine war sehr gelungen. Auch die Oberfläche für die Nutzer war schlank gehalten und lässt sich mit CSS auch schon anpassen.
Nachteile
Die Anpassung im Deutschen war etwas kompliziert und nicht vollständig möglich.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Acuity lohnt sich und spart Zeit
Vorteile
Es spart Zeit und funktioniert einwandfrei. Sehr zu empfehlen in Kombination mit Daylite.
Nachteile
Es könnte von Design ein bisschen schicker sein.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Einfach und effizient
Einfach und Verständlich
Vorteile
Schnelle Umsetzung. Integration in meinen Workflow.
Nachteile
Es gibt für mich keine erkennbaren Nachteile

- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Standard of Excellence Within The Online Consulting World
If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.
Vorteile
It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.
Nachteile
All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.
In Betracht gezogene Alternativen
CalendlyGründe für den Wechsel zu Acuity Scheduling
I like that Acuity is the standard within the industry of consultation services. I've booked with other astrologers, tarot readers, business consultants, and most everyone uses Acuity. It is a platform I was familiar with seeing and, therefore, I bet my clients will also have an easier time navigating the service, too.- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to manage your calendar!
Awesome! My calendar gets managed booked without much effort on my part
Vorteile
Since I implemented Acuity, I no longer have to spend hours a day managing my calendar. Clients can book a call, without all the email back and forth to line up schedules! Ah,.. Acuity sends reminders... no more manual reminding. Saves my focus for more important work that actually serves the clients.
Nachteile
Managing multiple office locations. Maybe I am doing this correctly and there is an easier way.
In Betracht gezogene Alternativen
CalendlyGründe für den Wechsel zu Acuity Scheduling
Choosing Acuity Scheduling over alternatives likely came down to its ease of use, especially if simplicity and user-friendly functionality are high priorities for your team or clients. Acuity is known for its intuitive interface, streamlined booking process, and customization options that cater well to small and medium-sized businesses. If there were specific features you found particularly valuable, like seamless calendar integrations or robust client management, those might have tipped the scale in its favor.- Branche: Rechtsberatung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mixed results
Overall it is useful but there are better alternatives.
Vorteile
You can depend on its reliability and accuracy and it integrates well with Google Calendar.
Nachteile
It is relatively inflexible as far as things like varying the length of meeting times.
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Simple and flexible software that just simply works
Our company used Acuity scheduling for years without issues. Even when we tried other software, we always came back to Acuity but it just simply worked.
Vorteile
Acuity is a simple and clean piece of software that is straightforward and insightful. It provides enough flexibility to be used in a number of applications. For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications. I really liked that it interacted with our website so clients didnt have to leave our site to book a session.
Nachteile
Reporting in acuity is a bit clunky for how we used the software. Instead of going off package pricing, acuity uses per session pricing which makes our revenue numbers look great but they are inaccurate. Additionally there are limited customization options for the booking pages unless you have advanced knowledge of CSS styling.
Gründe für den Wechsel zu Acuity Scheduling
Acuity was significantly cheaper to operate compared to these other options. As a small business owner, I do not have the amount of capital every month that other software charges so Acuity was a no brainer for us.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity's an excellent scheduling tool
I switched from Calendly in 2015 or so to Acuity because at that time they had the zoom integration. Calendly now has that integration of course now, too, but at the time, I was manually sending the zoom link to my contacts and so I searched for a better tool and Acuity was it.
Vorteile
That they offer the 'add to google calendar' feature as opposed to (or in addition to??) the inconvenient .ics file.
Nachteile
The cost. I switched to another tool because Acuity was double the price with almost the same features.
- Branche: Chemikalien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Scheduling of activities has now been simplified
Vorteile
One of the most powerful tools i have ever come across. Easy to use and learn
Nachteile
Collaborating it with other tools is cumbersome.
In Betracht gezogene Alternativen
TodoistWarum Acuity Scheduling gewählt wurde
The overall pricing of Acuity Scheduling was a bit fair than the other.Zuvor genutzte Software
AirtableGründe für den Wechsel zu Acuity Scheduling
The overall functionality of my current software is better.- Branche: Öl & Energie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Scheduling like a pro with a refined appointment booking tool, Acuity Scheduling.
Scheduling for appointments with clients has never been this easier since we brought Acuity Scheduling into action. The experience has been really good and smooth and fortunately, everything has gone according to plan. Acuity Scheduling has made it easy for us to schedule for appointments with clients.
Vorteile
Acuity Scheduling has automation workflows that helped us to automate all the routine scheduling tasks making scheduling quick and very precise. It is easy to use and has a very friendly and lightweight user interface. It was also easy to customize and adjust Acuity Scheduling settings in order to fit our scheduling needs. Acuity Scheduling also has very superior data safety and protection functions that keeps all our sensitive calendar and scheduling information secure. Acuity Scheduling also has auto reminders that ensure we do not miss our schedules.
Nachteile
Acuity Scheduling has very efficient functions and we are yet to find anything that does not work correctly. There is nothing to complain for now.
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling is a delightful product for automated scheduling.
My experience with Acuity Scheduling has been great. It has made it easy for me and my clients to schedule for meetings. Acuity Scheduling has automations that make it possible to automate the whole scheduling process making it simple and less time taking.
Vorteile
Acuity Scheduling user interface is so simple and user-friendly making it easy to use. I also like the security functions in Acuity Scheduling which allow secure scheduling and keep all sensitive scheduling data safe. Acuity Scheduling has automations that make it possible to automate the scheduling tasks. Acuity Scheduling makes it easy to reschedule for scheduled appointments. It also has automated reminders that keep one on alert about scheduled meetings. Acuity Scheduling has an availability management tool that makes it easy to set when one is available for a booking and when not.
Nachteile
I have not seen anything wrong with Acuity Scheduling. All features are perfect and has no drawbacks.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product for small clinics that need online scheduling and payments options. Highly...
Overall, we had a positive experience with Acuity. The online scheduling platform and the business facing platform were very simple and intuitive to provide a streamlined and clean scheduling and payment solution to the needs of our clinic.
Vorteile
I really liked how easy the online scheduling was on the provider side and on the client side; it fulfilled all needs of an online scheduling platform. There were many ways for us to customize our session offerings with different durations, staff, and prices.
Nachteile
I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and follow.
- Branche: Hochschulbildung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Acuity Scheduling Survey (2025)
Vorteile
The interface is precise and clean. I was able to customize everything at implementation stage, forms, appointment types, availability and more. This has been key in ensuring that all my appointments align with my specific needs, hence avoiding unnecessary confusion that may arise due to and busy schedules and even avoid no-shows on my appointments.
Nachteile
It has always offered a satisfactory performance for the most part.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A fine software for a good price
Vorteile
Acuity Scheduling is not expensive compared to other softwares and it works just fine, besides it gives you all you need for a booking software.
On the other hand, it's not as well designed or easy than other calendar softwares.
Nachteile
Appointments settings are not as easy to set as i'd like. It's confusing.

- Branche: Computerspiele
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Loving it here with Acuity Scheduling, the master of all masters in scheduling.
Acuity Scheduling is working magics for me when it comes to scheduling meetings with my clients and customers. It makes it super easy to locate the best time when am available for a booking and makes the whole scheduling process very efficient and quick using automations. I have loved my whole experience with Acuity Scheduling and will continue using it.
Vorteile
I have loved everything about Acuity Scheduling interface, the way it is setup and how intuitive and user-friendly it is to work with. Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input. With the quick integration with my calendar, am able to see all my calendar activities before scheduling a meeting making it easy to find the perfect time to schedule a new meeting.
Nachteile
Am super proud of my experience with Acuity Scheduling, i have never run across any challenges to complain about.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling; an impeccable tool for scheduling.
Acuity Scheduling help us to manage the streams of bookings we receive from our customers by allowing us to find suitable time for each booking. It makes it easy to locate the right time to schedule which has enabled us to avoid the costly mistakes of double booking. It has made scheduling easy and more precise.
Vorteile
Acuity Scheduling flexibility made it easy for us to tailor make it to fit our guest scheduling needs. The are automation workflows that take up most of the complex scheduling tasks for us like finding suitable time, leaving just the simple steps. It is simple to edit scheduled bookings or even rescheduling them entirely. Acuity Scheduling reminders keep all parties reminded of an upcoming schedule which help avoid missing them. Its integration with our customer interaction platforms allows to give them an easy way to schedule for bookings.
Nachteile
There is no even a single thing about Acuity Scheduling that does not sit right with us.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling is a star shining brightly in meeting scheduling.
My meetings scheduling experience has gotten way much better and precise since i started using Acuity Scheduling. It uses automations which makes it easy to locate the most suitable scheduling time making scheduling very effortless and errorless. I have loved every experience i have had with Acuity Scheduling.
Vorteile
Acuity Scheduling has a very lightweight and easy to learn user interface making the learning curve very short and smooth. It uses automation workflows which help find perfect scheduling time making scheduling very accurate. Acuity Scheduling integrates with third party products i use making it possible to use it for scheduling meetings on various conferencing products.
Nachteile
I have not had any disappointments with Acuity Scheduling. All features works greatly without any flaws. Nothing to like least honestly.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling - a great online scheduling tool for many industries.
Overall, the Squarespace Acuity Scheduling system has been a great solution for my team and offers great easy service for our clients.
Vorteile
Acuity Scheduling is a great online scheduling system for many industries and verticals. It enables a robust platform that integrates directly with the Squarespace website to make online scheduling, payments, automation, and more possible.
Nachteile
Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts. Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace.
- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best hub for scheduling all appointments and documentation
Acuity gives me the flexibility to book an appointment or meeting so I can accept or postpone without much searching. I no longer miss an appointment, as the reminders keep me ready to take action early.
Vorteile
Acuity does the scheduling I need to ensure no conflicts. I love the way it schedules meetings, where invitations are sent via links that easily document acceptance from other parties. Reminders pop up constantly to alert me when the appointment is approaching, keeping me on track. I love the efficiency of its integration with my team calendar, which helps in scheduling joint meetings as required.
Nachteile
I have never made any scheduling mistakes with Acuity, it is easy to use and provides real-time syncing across all my devices.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Acuity Scheduling: Easy to Use, Limited Payment Options
I was very pleased with Acuity Scheduling overall. Its integration with my Square Space website was seamless and efficient, making it a convenient tool for managing appointments.There is also the possibility to integrate with many apps for branding and marketing like Mailchimp.
Positive Aspects:
Easy Integration: The integration with Square Space was a major plus. It simplified the appointment booking process for both me and my clients.
User-Friendly Interface: The platform was intuitive and easy to navigate, making it a pleasure to use.
Negative Aspect:
Limited Payment Options: I was disappointed that I couldn't charge patients the full price upfront when booking an appointment. The deposit-only option was restrictive for my business needs.
Suggestion:
To enhance the platform, I would recommend adding the option to charge patients the full amount at the time of booking. This would provide more flexibility for businesses and potentially increase revenue.
Overall, I found Acuity Scheduling to be a valuable tool for managing appointments. However, the limitation regarding full price payments is a significant drawback that should be addressed.
Vorteile
Easy to set up and integrated with my website- through Squarespace
Nachteile
Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product
Highly recommend to anyone who needs scheduling needs mentioned
Vorteile
Top tier scheduling service. Flows with ease.
Nachteile
At first glance looks difficult and can be overwhelming.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very user friendly scheduling app
Very good overall and I’m happy continuing to use it
Vorteile
It’s easy to navigate UI, customizable appointment email and text.
Nachteile
It easily integrates with square, but lacks some functionality like adding a tip or discount
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Pros and cons of Acuity Scheduling
Vorteile
The tool has a user friendly interface which makes scheduling of our daily activities easy
Nachteile
The tool works well so far and have not encountered any issues
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Feature Rich Calendaring
Vorteile
I like that it syncs with other calendars and is accessible on different devices and platforms.
Nachteile
It is a little cumbersome to use and the nomenclature is not always 100% clear

- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The best option long term
Vorteile
We’ve been using Acuity since before it was acquired by square. The service has always been amazing and the value is unbeatable. It does everything you need a scheduler to do, with additional minor CRM features.
Nachteile
No complaints what so ever. The customer experience with acuity has been fantastic from day one.
- Branche: Biotechnologie
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Essential cloud based arrangement booking application
Vorteile
I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application. Besides, I can book and send marked suggestions to my associates and clients. Ultimately, its most valuable component that I use extraordinarily for clients who neglect to pay on time. Its installment acknowledgment include that empower me to acknowledge installment from stripe and paypal.
Nachteile
Need to learn css to tweak the marking for arrangements Looking for past arrangements is awkward and exhaust bunches of time to sorting out.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great quality
Very great experience. I definitely recommend this to other small businesses
Vorteile
Great product and quality system for setting up appointments and reminders for myself and others as well as customers
Nachteile
Nothing I didn’t like least about aquity
- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Acuity scheduling reviews.
It was an excellent great start and affordable option fir online scheduling
Vorteile
It is simple to use and affordable. It offers business a reliable option for managing their bookings.
Nachteile
The appearence of Acuity is palin and lacks customization options.
- Branche: Maschinerie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling, a top-notch scheduling tool with impeccable performance.
My experience with Acuity Scheduling has been a smooth and efficient one. It has given me everything i would ask for in a scheduling tool. Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and when am not. It has helped me to simplify scheduling by using automations to do the entire scheduling work.
Vorteile
First, its easy integration with other products like online meeting platforms has been making it easy for me to schedule for meetings with my work colleagues and clients. Acuity Scheduling also has automations that allows me to automate scheduling making it a very simple and less time-consuming task. The automated reminders has always been a life saver for me as they always keep me aware of any upcoming schedules so that i don't miss them. Am also impressed by its security functions as they provide optimum safety to all my personal calendar data. With Acuity Scheduling, it has been easy to find available time for scheduling and avoid having double schedules.
Nachteile
Up to now, i have not found anything concerning to like least about Acuity Scheduling. It has worked perfectly for me.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Acuity Scheduling is a glorious product for automating scheduling.
I have had a fantastic experience with Acuity Scheduling where i have loved all it has had to offer. Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less attention demanding. With Acuity Scheduling, finding a suitable time for scheduling has become easier than before.
Vorteile
Beyond it all has been how easy and straightforward it was to learn how to use Acuity Scheduling to create meeting schedules. I have also had an amazing experience with the task automations that help automatically find the right date and time to schedule for a meeting. Acuity Scheduling also has excellent reminders that ensures that am always on the know about upcoming scheduled meetings. Its activity dashboard provides a clear picture of all my scheduling activities making ot easy to track them.
Nachteile
I have not had any unpleasing experiences with Acuity Scheduling and definitely have nothing bad to comment about.
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Acuity Scheduling help ace it in creating meeting schedules.
Acuity Scheduling has completely transformed meeting scheduling making it very easy, quick and less attention demanding. With the automations in Acuity Scheduling, i no longer have to create schedules manually as it does all the scheduling work for me. Acuity Scheduling has made it easy for me and my clients to organize meetings and schedule for the right time to meet.
Vorteile
I have loved the simplicity of Acuity Scheduling and how easy it was to customize it to fit any kind of scheduling needs i have. Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data. It has an auto-scheduling function that help create meeting schedules automatically making it less time taking. Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled.
Nachteile
i have not had any difficulties using Acuity Scheduling and i have nothing bad to comment about it.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Not intuitive, Techy Interface, Support Not Great
I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.
Vorteile
Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.
Nachteile
Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.
In Betracht gezogene Alternativen
CalendlyGründe für den Wechsel zu Acuity Scheduling
Because I don't have the option of using calendy with squarespace
- Branche: Bau
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Scheduling like a pro with Acuity Scheduling.
Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.
Vorteile
Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.
Nachteile
Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.
- Branche: Hochschulbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The only scheduling tool that really matters, Acuity Scheduling.
Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it.
Vorteile
Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected.
Nachteile
I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity Scheduling has empowered salon professionals to deliver exceptional guest services
Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.
Vorteile
As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.
Nachteile
Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Helps reduce my scheduling workload
Vorteile
I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.
Nachteile
The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Reliable software
Overall, I'm very happy with Acuity scheduling.
Vorteile
The software works consistently and reliably. It's reassuring to know that customers are receiving the correct information, and we are aware of any changes in real time. Being able to ban problem customers is essential for us. The forms allow us to create click-wrap agreements with our clients.
Nachteile
My only issue with acuity is the look of the booking form. There isn't a lot of scope to alter the appearance, and the standard format isn't the most visually appealing.
- Branche: E-Learning
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Cutting Wait Times and Boosting Efficiency with Acuity Scheduling
Acuity Scheduling has transformed how we manage appointments at our university, giving us useful insights. Its strong reporting features help us spot peak times for student services, allowing better resource use and significantly cutting down wait times.
Vorteile
The platform's strong integration features have created a smooth data system, letting us link appointment data with student performance metrics and gain valuable insights into how support services affect academic results. Its customisable reports help us create detailed analytics on service use, find underused resources, and optimise staffing across departments.
Nachteile
We sometimes face API rate limits during busy times, which can delay real-time data updates and impact the accuracy of our instant reports.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Superb Calendar Management
It has been super easy to use as it's integrated with my SquareSpace website.
Vorteile
The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!
Nachteile
I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Booking System for Meeting Room Reservations
Acuity is an awesome booking system. We use it to manage our business room meeting reservations and the whole system is very easy for our customers to use. The software has paid for itself over and over again!
Vorteile
We use Acuity Scheduling to reserve our meeting room space. Acuity has automated our booking and payment process so clients can book online without needing to work with a human. Payments are processed through Stripe and are deposited directly into our business bank account in a matter of days. Acuity has reminder email and SMS available to help eliminate no shows. Acuity also integrates with Google Calendar so you can quickly check for upcoming meetings on your phone.
Nachteile
I wish we didn't have to login to Stripe to issue refunds when meetings are cancelled. It would be nice if there were a front-end experience in Acuity.
There are some limitations with add-ons. We sell pots of coffee as an add on, and there's no way for a customer to select how many pots of coffee they would like to purchase. Add ons are limited to checkboxes, no quantities.
In Betracht gezogene Alternativen
CalendlyGründe für den Wechsel zu Acuity Scheduling
Calendly is more for personal meetings. Acuity is better for paid room reservations.- Branche: Versorgungsunternehmen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Makes Appointments Easy
Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!
Vorteile
The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.
Nachteile
The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity useful for bookings
Overall I enjoy Acuity scheduling and use it to schedule appointments for my clients. I find it easy to use and integrate into my business.
Vorteile
I like that it has an app making it accessible on my phone as well as on my PC so I can switch use in between each one. It’s fairly straight forward and has features making it easy to schedule appointments.
Nachteile
I like Acuity overall but wish there was a feature that allowed appointments and bookings booked in advance for a certain date (for instance, 1 year from now) with a price change/increase. Or make bookings available up to a certain date and open them back up again once that date comes around.
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My Experience with Acuity Scheduling
Client management is one of the benefits which I relish while using Acuity Scheduling which makes it easy to schedule, reschedule and cancel appointments automatically.
Vorteile
I like that Acuity Scheduling automates the process of appointment booking which help saves time leading to high productivity.
Nachteile
Never have I encountered issues for over three years when utilizing Acuity Scheduling.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Outdated product, nonexistent customer service
Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvements to their system. They will not take suggestions for improvements. It’s very difficult to get a hold of customer service. It’s just a company that is just going to slowly go out of business.
Vorteile
My favorite thing about Acuity is it allows you to be able to customize exactly when an appointment can be booked down to the 30 minutes
Nachteile
Customer service is nonexistent they make it very difficult to reach them they give you generic responses back. It is a very basic system and they have no interest in improving it and what additions they have added onto it have been just wildly boring and non-useful improvements.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Scheduling client appointments made easy!
Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I struggled with the follow up emails that would auto change sometimes. But scheduling was a breeze.
Vorteile
I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create
Nachteile
Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Fostered and Evolved Excellent Online Booking Itinerary
Vorteile
Often notifications and reminders on upcoming appointments.
Super-easy stylish GUI and UI dashboard visualization.
Online billing and invoicing (payment processing).
CC procession.
Nachteile
Tis the right IT software fitting its functionality and performance.
- Branche: Chemikalien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Centralised and Agile Online Scheduling Services With Acuity
Acuity Scheduling is an all-around and complete suite for online scheduling. It is cross-platform and allows multiple device access which allows users to easily access and utilise it even when on the go.
Vorteile
The freedom, flexibility and convince that Acuity gives me by allowing a two-way synchronization with my Google Calendar. Whenever a client books an appointment on my Acuity booking page, it's automatically added to my Google Calendar. Conveniently enough, if I happen to add a date to my main calendar, that particular time is automatically marked as "unavailable" on my Schedule so if a client wants to book an appointment at that particular time they will know I'm unavailable and choose a different time.
Nachteile
The landing page could be made more user-friendly and intuitive. On the booking page, I would appreciate if a client is allowed to add more than one email address.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
One of the best out there for scheduling online
I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.
Vorteile
What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.
Nachteile
What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.
In Betracht gezogene Alternativen
MindbodyWarum Acuity Scheduling gewählt wurde
Cost and customization for sure. The custom options are not in vagaro unless you add $20 a month to your already expensive overheadZuvor genutzte Software
VagaroGründe für den Wechsel zu Acuity Scheduling
Online reviews I have researched seemed good, most of all the custom page option for booking- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Acuity scheduling
While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.
Vorteile
Ease of use. The flow of imputing patient data prior to scheduling is good.
Nachteile
Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Best Decision Ever made
Its been fun, but I did find a lot of frustration changing over. Once I did it was a breeze!
Vorteile
It has everything and allows me to do anything.
Nachteile
i like everything so far, however wish they had more support to change over to them. I have struggled with this.