Buildium – Bewertungsseite 2

Vorteile

The Buildium service team is very responsive, and it's an overall easy software to navigate.

Nachteile

Have had a good bit of technical issues before, they never last long but can last up to an hour.

Vorteile

They are simple to manuever and easy to implement the functions. Overall compared with other products on the market, it is relatively easy to use.

Nachteile

Many times the system is more geared to apartment/residential type buildings and residential tenants. This might be something to consider when you are commercial property manager since the reporting functions for commercial management are some what limited and not so friendly. I strongly suggest that they implement more functions and reporting options for different types of commercial properties.

In Betracht gezogene Alternativen

AppFolio Property Manager

Warum Buildium gewählt wurde

The cost of monthly fee is the key factor for small property management company.

Zuvor genutzte Software

AppFolio Property Manager

Gründe für den Wechsel zu Buildium

The cost of monthly fee is the key factor for small property management company.

Vorteile

Easy to set up, helps to keep track of finances, properties, owners, tenants, basically I can do all in one program no need to use any other.

Nachteile

I can't schedule EFT payment for my customers.
I can't add more charges when using Applicants other than application fee
I can't modify statements

Vorteile

We really like the Support when you need help, they are all professional and very helpful and always resolve the issue at hand.

Nachteile

When we get the fee's charged at the end of the month, sometimes don't understand all the fee's.

Vorteile

Ease of use, intuitive, able to look up information accurately and the real time updates.

Nachteile

Sometimes slow to start up, especially with Bill Pay, Mailings, and it can be frustrating with the new email settings to move forward with composing emails and sending them out in a fast an accurate manner.

Vorteile

Posting rent payments to the ledger as well as the applications.

Nachteile

If you are on the essential plan, you can not call them to ask questions but they can only email you back . I called to ask a question because no one responded to my email and the customer service said she could not talk to me because I was on the essential plan but she would email me. Also, they increase prices quite often. We are going to look for other programs to help with our properties.

In Betracht gezogene Alternativen

Expensify

Gründe für den Wechsel zu Buildium

Price of the product!!!!!!!!!!!!!!!!!!!!!

Vorteile

ease of use. as a first time user of this program, I was skeptical of my ability. the biggest hurdle is to NOT overthink what you should do. This is a very easy program to utilize.

Nachteile

I wish there were some "build in" letters regarding lease expiration.

Vorteile

Not much I can say that is positive after they caused us major losses.

Nachteile

Lost all of our data after they told us we would have access for 60 days after account ended. Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active. Every time I needed support they were unable to resolve anything.

Vorteile

I like the overall setup and how easy it is to navigate

Nachteile

I don’t like the customer support. You don’t get a timely response if they even respond at all

Vorteile

Simplicity of the Program
Help Section is very helpful

Nachteile

Actual vs. Budget Report does not include annual budget line

In Betracht gezogene Alternativen

QuickBooks Enterprise

Warum Buildium gewählt wurde

I wish I had not...rentspree is so much better.

Gründe für den Wechsel zu Buildium

It seems seemless but it was not..very complicated

Vorteile

Customer service is usually fast and always pleasant.

Nachteile

No negative experiences with Buildium. It has been great.

Vorteile

It keeps track of all of our homes and tenants accurately.

Nachteile

How often it logs out when searching for tenants and balances.

Vorteile

Integration of all modules. Mini SAP w/o the cost

Nachteile

Onboarding was very challenging, little support/

Vorteile

The ability to customize your software system.

Nachteile

It was difficult to use, time-consuming, and vague

Vorteile

Easy to navigate and get help when needed.

Nachteile

Vendor area need help. I would like a column showing ACH Just like the COI column. Rental side an owner is not happy with the delayed reversals on payments.

Vorteile

The interface is very light and simple and not cluttered like some application.

Nachteile

The refresh rate of the website can be a bit slow especially certain times of the month.

Vorteile

I love the ease of having all my property information in one place with easy access.

Nachteile

I would like to be able to list a unit as coming soon before the current lease expires

Vorteile

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about Buildium is that there are live people I can speak with if I have a question!

Nachteile

There is nothing I don’t like about Buildium.

In Betracht gezogene Alternativen

AppFolio Property Manager

Gründe für den Wechsel zu Buildium

I chose Buildium over other products because I was able to speak with a live person who walked me through the process and was eager to help set me up to be successful in creating my own business.

Vorteile

seeing the rent balances is easy to read and then sending out reminders to tenants is easy

Nachteile

when creating a task it automatically sends it to the tenant and we have to go back in and unselect it each time.

Vorteile

I like being able to enter all the information in one spot

Nachteile

It’s a little confusing, more training would be nice

Vorteile

I like that it is online based. Tenants can view their ledger and documents via their portal. Owners also have an online portal they can view their statements and documents.

Nachteile

Some of the accounting features can be a bit confusing for the user and owners. Like the tenant prepayments, the calculation of management fees, and the owner contributions distribution among a single owner who owns multiple properties (if there is an outstanding balance)

Vorteile

We like the ACH function of collecting rent from tenant.

Nachteile

The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building.

Vorteile

The customer service and how quick my issues are resolved.

Nachteile

Limited options to add occupants and other relatable tabs.

Vorteile

Features. Has all the features for the property management employee and tenant use.

Nachteile

Very difficult to use on the accounting end.

Vorteile

The ease of using the portal and your customer support is amazing.

Nachteile

There is nothing negative i can say. We've at a great experience with Buildium.

Vorteile

Easy to pay owners vendors not sure other than customer service you do get on phone

Nachteile

Marketing and advertising rentals non existent. I am paying to advertise on 6 sites and I am on 2 I have been calling for 3 weeks to get my rentals advertised but I just get the run around no help!! Marketing homes for rent horrible

Vorteile

Versatility, dashboard makes accounting process and delinquencies very easy to identify

Nachteile

Listing Syndication to other renting platforms.

Vorteile

The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.

Nachteile

The financial reporting and owner portal financials are a little lacking.

In Betracht gezogene Alternativen

AppFolio Property Manager

Gründe für den Wechsel zu Buildium

Start up cost and pricing that will grow with the company.

Vorteile

Buildium seems as if they are customer focused which creates great business

Nachteile

Nothing I loved everything , would recommend to anyone I know in the business

Vorteile

The ease of use and collaboration with team members and tenants

Nachteile

Some of the accounting features. You have to "move" someone in before being able to collect money. No ability to take a deposits.

Vorteile

It is easy to navigate and it self-explanatory.

Nachteile

I do not have a dislike at this time. Everything has been a breeze so far.

Vorteile

I can’t think of any.

I don’t feel it is intuitive

Nachteile

It does a poor job with important export of information. Also, there’s bugs in the software that have not been addressed and continue to be ignored by management.

Vorteile

Tenant and owner income/expense tracking as well as work orders.

Nachteile

Accounting capabilities are not available yet.

Vorteile

Easy to navigate. The menu is not overcrowded with unused options. Search bar picks up a lot of details to easily find owners. Easy payment options for owners and clear cut statements.

Nachteile

Nothing really. Minor glitches and they had a representative come to our office to troubleshoot any issues and work on new ideas with us for solutions and new features.

Vorteile

Keep tracks of the to do task and make recurring tasks.

Nachteile

that the tenants have difficult time responding within the request they made. and that they change the state. Also dislike that the workorder tab and the bill do not work together as much as i would like.

Vorteile

The cost is very affordable and support is quick and helpful.

Nachteile

There is no payroll module for Canada so it needs to be entered manually.

Vorteile

I am new to Buildium. It has been fairly easy to use. It is easy to call in and get help over the phone if an issue arises.

Nachteile

A con is that not every transaction is linked to the bank account. I also wish they had an e signature for the owner contract. I have had issues in the last week with transactions showing up twice. Issue still not resolved after many calls to Buildium.

Vorteile

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

Nachteile

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Vorteile

I like how it holds files and organizes information for property management.

Nachteile

The maintenance portion of Buildium is poor, so poor I pay for another company system to be used as a different application.

Vorteile

Easy to understand and use. Navigating through the system is not complicated/ Easy to add details about properties, owners and tenants into the system.

Nachteile

There were some features that is not available in Buildium and it relies on the integration of third party applications to fill the gap.

Vorteile

We liked that we could have everything in one place. Also, that the owners of our associations can pay their monthly fee online and not worry about sending payments via mail.

Nachteile

We wish that some of the features were more clearly labeled. At the beginning it was difficult to find were certain things were categorized.

Vorteile

Accounting reports that tie out the balance sheet and allow you to drill down.

Nachteile

Prepaids is a bit confusing. Budget vs actual report cannot do thru the month vs the end of the year without picking up some of the current month. Some CS reps are better than others but overall helpful

Vorteile

I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.

Nachteile

Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!

Vorteile

Professionalism
It improves the professional impression of the cy by the tenants

Nachteile

No flexity in planning mails
It should be more flexible

Vorteile

I like that there is one place that all parties involved can use to run a property management company. I have about 45 properties in three separate towns in Montana and I use it daily for the entire property management process from listing properties to screening applicants, writing leases, maintenance, rent collecting, renters insurance, owner payouts, management agreements, vendor accounting and debt collecting. I had to teach myself how to use Buildium and it was easy because I can just call Buildium support and they walk me thru anything that I need to do.

Nachteile

The number one thing I don't like is the mobile app because it is not user friendly so on my phone I just go to the website instead and that is a bit difficult. The other thing I don't like is if a tenant pays their rent before the first of the month, it requires some extra work on my end to catch it and then go in and do some accounting changes so that it is allocated to the correct month.

Vorteile

It is very user friendly and easy to navigate.

Nachteile

I do not like if a tenant has a credit on their ledger it automatically charges them a late fee, it is like Buildium can not distinguish a credit from a balance owed.

Vorteile

The reports, especially being able to quickly being able to determine how many tenants still owe rent.

Nachteile

It often takes our staff who use tablets several tries to log in.

Vorteile

How easy it is to replace a homeowner when a house sells. The convenience for homeowners to pay quarterly dues. The layout and search features.

Nachteile

I can't come up with a reason at the moment.

Vorteile

very user friendly. This program made it easy to manage our organization

Nachteile

all was good. I can't think of anything that was a problem