
Buildium
Über Buildium











Buildium Preis
Buildium bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Buildium ist ab 58,00 $/Monat verfügbar.
Alternativen für Buildium
Alle Bewertungen zu Buildium Filter anwenden
Nutzerbewertungen zu Buildium durchsuchen
Alle Bewertungen zu Buildium Filter anwenden

- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Tracking is critical to your business succcess
So far is great, I plant to continue to use this app more often
Vorteile
Easy to use, and tasks are easy to assing
Nachteile
no apps on the app store or Android store
Antwort von RealPage
Hi Yonathan! Thanks for your review. The good news is that we do indeed have an app on both the App Store AND the Google Play store. Property Managers and Rental Owners can use the Buildium app. Simply search for Buildium, and you should see the familiar white and green Buildium logo.
We also have direct links to the app in our support article: https://help.buildium.com/hc/s/article/Mobile-App
Hope that helps!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Glad I Converted to Buildium
Overall it has been good. I am getting the hang of the system and believe I will be able to scale my business quickly once I'm ready.
Vorteile
I just started using Buildium and so far it has been good. Our onboarding calls were great and the team got us set up to use the system in no time.
Nachteile
I feel like I went into month two behind the curve. My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support information, my searches don't always find articles I need to support my business. One more support call would be solid.
Antwort von RealPage
We're glad to see you join us, Matt! Here's to many more years of partnership.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Honest Review of Buildium
Not great for the price, I practically built my own software
Vorteile
The ability to customize your software system.
Nachteile
It was difficult to use, time-consuming, and vague
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium gives any other platform a run for their money!
Overall, my experience with Buildium has been great. Like mentioned previously, there are a handful of features that could allow for a bit more efficiency but Buildium is far beyond its competitors the way it is already. It is extremely easy to navigate and also provides a ton of resources for DIY problem-solving which is much appreciated!
Vorteile
What I like most about Buildium is the user-friendly navigation. I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level. I have trained the most seasoned teams to the greenest teams and the way this software is laid out is so practical compared to a lot of other options on the market. Also, we experience way fewer inquiries from tenants and owners than we have in the past in terms of navigating their portals. Maintenance requests, general support needed, owner contributions, report interpretation etc. has been a breeze for our tenants and clients.
Nachteile
There aren't any features/lack thereof that I don't necessarily like about Buildium, but definitely think the existing Buildium could offer some features that would make day-today operations a bit more efficient:
- Giving tenants the ability to submit their notice to vacate via Resident Center
- Automatically reversing management fees collected on payments that have been reversed
- Create a space on owner/tenant/property pages to interact with/tag other team members so correspondence can be internal/recorded
- Allow for import/export of workorders/tasks
- Allow scheduling of reports to be emailed (monthly/quarterly generated Owner Statements)
- Show At-Will leases within lease renewals
- Add a pop-up feature when paying bills by check (like the Trust Account warning) if a vendor has e-pay info
- Add a report that shows bank balance breakdown without management company income included
In Betracht gezogene Alternativen
AppFolio Property ManagerGründe für den Wechsel zu Buildium
Better onboard experience, more cost effective, better door options, needed more functionality, "nickel and dime" every click (Appfolio), needed better tenant experience- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Broker and Owner
My experience has been great. Anytime I have a technical issue I can also get someone on the phone or when submitting a support ticket my issue gets resolved fairly quick.
Vorteile
The platform is very intuitive and robust. It has all of the features one would need to manage a growing portfolio.
Nachteile
I would love to see more automation features but for what they have it's perfect for me.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Has some small issues
I have been using it for over 10 years with two different companies. I tried switching to another one, but it just didn't make the cut.
Vorteile
- Simplified documentation process
- Adding new tenants
- Issuing notices
- Access to tenant and owner portal
Nachteile
Not very Canadian friendly. It should integrate LTB notices and print receipts for large rental payments involving multiple people.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
A Seamless Experience
Vorteile
Very user friendly system and easy to navigate around. I like the audit report very much as I constantly have to oversee staff performance.
Nachteile
No option to use a default bank account for vendor payments vs. rent collection
certain reporting unavailable such as monthly breakdown of occupancy reports/collection reports
- Branche: Gewerbeimmobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Let us have the option to use one invoice per month per tenant
good overall, but you are missing some basic functions that need to be added. I am a commercial property manager and I need to be able to send one bill per month to each tenant with multiple charges
Vorteile
I never have to worry about remembering rent increases
Nachteile
That I cannot put 5 charges on one monthly invoice all together. The tenant shouldn't get 5 different bills and storing all the extra paper is a pain
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium is the BEST!!
I've enjoyed seeing the most recent updates that have really helped us manage better.
Vorteile
I love how easy it is to navigate the system!! I believe Buildium is the best management software for smaller property managers.
Nachteile
I'm not a fan of not being able to pull average cost. I would like it to be mor user friendly for construction budgets and average cost.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great option
Much better than Total Mgmt . Would recommend
Vorteile
reports to tie out the balance sheet, support is good and cases are followed up,
Nachteile
do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it,
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Review from 7+ year user
Positive. Very similar to my thoughts above in the Pros section. Have valued and enjoyed seeing what Real Page has done with this product since the acquisition a few years back.
Vorteile
Other than how easy and clean the layout is.....my favorite part of Buildium is how they utilize and solicit user feedback....and then for the most part, implement the right changes.
Nachteile
The Financial Reports and Accounting modules are still lacking. Not to mention the Financials Tab within the Accounting module....is just useless in my opinion. Would love to see Buildium really take the time and initiate to improve and revise this. Which would include getting feedback from any users who are Accountants or CPAs by trade or have those backgrounds. Myself for example would love to partake in this if asked.
In Betracht gezogene Alternativen
AppFolio Property ManagerGründe für den Wechsel zu Buildium
Hard to remember exactly as this was 7+ years ago...but at the time we valued how Buildium was seen as one of the industry leaders, behind Appfolio.- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium Is a Professional Property Management Software at An Economical Price
I have tried many Property Management Software items throughout my career. Still, Buildium offers far more features for the price than any other software, along with the Buildium Academy, and continually updates the software to include more features.
Vorteile
I like the multitude of features that Buildium offers, with work orders, rent tracking, and accounting among the most helpful.
Nachteile
In my opinion, Buildium's many features are hidden by an antiquated interface, making it difficult to learn initially. If this interface had a more modern feel, it might attract even more customers once they could see its many powerful features.
Antwort von RealPage
We've glad Buildium is providing you value. We're also open to feedback. Let us know what you'd like to see for interface updates by going to the "Suggest a feature" page in your Help & Support menu.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Simple Easy property mangement tools
Simeple and easy to use. Customer service is relatively quick to respond, but if you have basic plan, you are limited to only email correpondence. Overall the buildium costs less than other products but they lacks in reporting options for commercial buildings.
Vorteile
They are simple to manuever and easy to implement the functions. Overall compared with other products on the market, it is relatively easy to use.
Nachteile
Many times the system is more geared to apartment/residential type buildings and residential tenants. This might be something to consider when you are commercial property manager since the reporting functions for commercial management are some what limited and not so friendly. I strongly suggest that they implement more functions and reporting options for different types of commercial properties.
In Betracht gezogene Alternativen
AppFolio Property ManagerWarum Buildium gewählt wurde
The cost of monthly fee is the key factor for small property management company.Zuvor genutzte Software
AppFolio Property ManagerGründe für den Wechsel zu Buildium
The cost of monthly fee is the key factor for small property management company.Antwort von RealPage
We appreciate your thorough review, Robert! Definitely let us know how we can improve in commercial management by submitting your ideas through the "Suggest a feature" option in your Help & Support menu.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Buildium review
We like it, there could be more useful reports and the owner statements seem to have redundant info.
Vorteile
We like the ACH function of collecting rent from tenant.
Nachteile
The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Support as you Grow!
I would recommend buildium to anyone looking for property management software. Their support staff and their continual improvements are worth it, and the value for the software is fantastic.
Vorteile
The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.
Nachteile
The financial reporting and owner portal financials are a little lacking.
In Betracht gezogene Alternativen
AppFolio Property ManagerGründe für den Wechsel zu Buildium
Start up cost and pricing that will grow with the company.Antwort von RealPage
We appreciate how you're a Buildium advocate! Here's to a great partnership for years to come.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A robust operations platform that saves time and money
Great! Customer service has always been helpful, and the tool is very stable.
Vorteile
Rent tracking and customizable late fee policies, leasing/advertising tools, renewal countdowns, and work orders are among my favorite tools within Buidium.
Nachteile
The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive. I would like to see some community best practices for various reports.
In Betracht gezogene Alternativen
AppFolio Property ManagerGründe für den Wechsel zu Buildium
Product functionality, user experience design, and pricing.Antwort von RealPage
Looks like Buildium has been a big help to your business, and it's great to see!
As for reports best practices, you should check out the Blog page on Buildium.com. You'll find a whole host of posts that may have just the information you're looking for!
Thanks for your review, Brad!
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very Good Property Management Software Option
Overall, I recommend this software to all of my property management clients who are looking for a new software. I just warn them to make sure it has all of the features needed and to check out the built in Apps to supplement features that may be missing. I definitely recommend for small growing PM firms who are cost conscious and don't meet the requirements for some of the other software.
Vorteile
I like that Buildium is affordable and easy to use. I would also say they have better than average support for a PM software.
Nachteile
It is not as customizable as other property management software, so it is important to review this software carefully before choosing it. It needs to be a good fit for your property management model.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Buildium : efficient property management tool
A mix experience, I like the automated collection of rentals and lease management. I like the set of integrated features it has. Overall a robust and earthy application
Vorteile
I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc
Nachteile
Pricing is higher for for smaller property managers
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Building our business with Buildium
Extremely positive, cost effective, and reliable. Fully featured including Tenant Portal, repair requests receiving and tracking. Now includes document signing at no extra cost. Support is friendly and quick to solve problems keeping us on track.
Vorteile
Now that we have worked with it for a few years Buildium is an integral part of our operation. We could not operate as efficiently and as professionally as we do.
Nachteile
Very steep learning curve and there are still times when things happen we can't fix ourselves. But Buildium tech support is extremely understanding and quick to locate and fix issues.
Antwort von RealPage
Thanks for the support shout out, Douglas! They really are a cut above!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium is a comprehensive property management software that is designed to streamline...
Overall, Buildium is a powerful tool for property management that can greatly enhance efficiency and organization. It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning time, the benefits it offers in terms of streamlined operations and time savings are significant.
Vorteile
Buildium offers a wide range of features including tenant and lease tracking, maintenance management, accounting, and communication tools.
Nachteile
Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Communication Central!
it's here. but I think it can be better. I can the impression it was made mainly for HOA association and that is not me.
Vorteile
Keep tracks of the to do task and make recurring tasks.
Nachteile
that the tenants have difficult time responding within the request they made. and that they change the state. Also dislike that the workorder tab and the bill do not work together as much as i would like.
Antwort von RealPage
Thanks for your feedback, Len. If you haven't already, reach out to the customer care team for advice on how to manage requests, work orders and bills.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
I highly recommend Buildium
Buildium is very user friendly once you know where all of the important tabs are.
Vorteile
The cost is very affordable and support is quick and helpful.
Nachteile
There is no payroll module for Canada so it needs to be entered manually.
Antwort von RealPage
Thanks for writing, Alaine! Be sure to suggest payroll functionality by going to the "Suggest a feature" page in your Help & Support menu.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium has given me the freedom to manage property from anywhere
I am able to run my entire business from anywhere that I have wifi or service on my phone.
Vorteile
I like that there is one place that all parties involved can use to run a property management company. I have about 45 properties in three separate towns in Montana and I use it daily for the entire property management process from listing properties to screening applicants, writing leases, maintenance, rent collecting, renters insurance, owner payouts, management agreements, vendor accounting and debt collecting. I had to teach myself how to use Buildium and it was easy because I can just call Buildium support and they walk me thru anything that I need to do.
Nachteile
The number one thing I don't like is the mobile app because it is not user friendly so on my phone I just go to the website instead and that is a bit difficult. The other thing I don't like is if a tenant pays their rent before the first of the month, it requires some extra work on my end to catch it and then go in and do some accounting changes so that it is allocated to the correct month.
Antwort von RealPage
Hi Carrie! Thanks for your review. Being a cloud-based software, managing your properties from wherever you are is a HUGE benefit. It's clear to see how that's been helping your operations.
For the mobile app, definitely let us know how we can improve by going to the "Suggest a feature" page in your Help & Support menu.
As for early payments, did you know Buildium has a Prepayments setting so that it can apply the payment to the correct month? Search our help library for "prepayments," or reach out to customer care for help on how to set this up!
Thanks again!
-Charlie
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Buildium is one of the best platforms available for propety management
It has been excelent to use Buildium as it makes my day very easy and when you take advantage of all its capabilities you can be very efficient.
Vorteile
Its Ecosystem is very complete, you can find all of the features needed to have your property management streamlined in a very efficient way
Nachteile
The mobile app does not give you many functions to be able to manage information on the go, while driving or visiting properties
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
User Friendly. No guess work
As I stated above, the program is very easy to use. It is very user friendly and will make a great addition to any Property Management company.
Vorteile
ease of use. as a first time user of this program, I was skeptical of my ability. the biggest hurdle is to NOT overthink what you should do. This is a very easy program to utilize.
Nachteile
I wish there were some "build in" letters regarding lease expiration.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Yair Hindin's Responses
There were some customer service challenges initially. The digital support wasn't addressing what I wanted and it may have been because I couldn't express it properly. A short phone call would likely have resolved in far less time.
Vorteile
Ledgers are clear, easy to adjust, and helpful for tenants.
Nachteile
At the plan we're on we don't speak to live people. I think that in this model everyone loses issues take 5x longer to resolve, the user gets frustrated and everyone's time is wasted.
Warum Buildium gewählt wurde
Wasn't robust enough and a bit hard to use.Gründe für den Wechsel zu Buildium
Was a better fit for what we needed- not too costly, and had the clarity and simplicity that we needed.Antwort von RealPage
Thank you for your review, Yair. We're glad you're finding Buildium to be helpful for you and your tenants.
With ticket-only support, it helps to be as descriptive of the subject as possible, and to include screenshots, whenever applicable.
Phone support is available on our other two subscription levels as well as other benefits, such as access to an additional tenant screening service, lower incoming EFT fees and free ePay applications, and more.
Hope that helps!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A happy 10 year Buildium user
Excellent experience and I am totally happy with it.
Vorteile
Buildium continues to innovate and improve their property management software and have not raised fees much from when I started over 10 years ago. I originally began its use because Buildium was one of the few that was web-based and fit all of the criteria that I was looking for. I can access it from my smartphone, tablet, or laptop anywhere that I have internet access.
Nachteile
Nothing, Buildium satisfies all of my needs
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Do NOT use this system
It was awful. The customer support is rude. You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When you tell the operator, she says it's because of many calls, but it never worked. An account manager who should help you tells you to call customer support. They give no help or training to set up an account, and I was paying for an upgraded plan for the support that sales person promised.
Save your money. DO not use them. I don't know how they recive these good reviews, most likely they pay for them.
Vorteile
Nothing. They overpromissed and didn't deliver.
Nachteile
They charge credit card fees from the landloard and can't provide information about who paid with a credit card. I think what they are doing is a fraud. I didn't even receive the amount of money through their system that they charged me a fee. The way they transfer money, it's inconvenient. They combine and split the transfers a weir way.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Buildium has been great!
We are very pleased and just signed up for another year. I have moved several friends (owners/property managers) onto Buildium and they have loved it as well.
Vorteile
Buildium is incredible. We came from PropertyWare which is old and lame. The UI dated and lame, but Buildium is all improved. We love it!! The leasing process and managing tenant move it’s is a breeze. Honestly every part has been great. Support is also very good if a question comes up.
Nachteile
The only thing that tenants have complained about are the fees associated with online payments. They are close to $15 for a transaction (tenant pays). We were used to our tenants only need to pay a $1-$3 fee per transaction. But it’s not that big a deal.
In Betracht gezogene Alternativen
AppFolio Property ManagerWarum Buildium gewählt wurde
PropertyWare needs to be shut down, it’s old and a pain to use. I’ve used it as a tenant for years and it’s rough.- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Management software, but Costly
Overall, other than cost, I liked the functionality of Buildium
Vorteile
Very Well Organized and can navigate to view properies by address or by each landlord easily. Can see current rent due and get notifications when leases are close to expire so you can renew them in time
Nachteile
The price. Monthly cost is almost $200/M.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium for Property Mangement
It is a very good property manage3ment tool.
Vorteile
Buildium is very user friendly and provides owner access 24/7/365 which is vital.
Nachteile
Multiple screens to get needed information, i.e. applicant email was removed from list of new applicants. Application must be opened to get contact information. Ability to copy email addresses from screen to send email outside Buildium system was removed.
Most cons would be slanted toward my personal usage requirements of the product.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Cost Efficient PM Software
I really like Buildium and the ease it offers. I've used 3 other softwares and Buildium is as good or better.
Vorteile
The reporting and accounting is very good in comparison to other softwares.
Nachteile
You have to click through several links to get to places when it could be compartmentalized better. Example - Click property, click unit, click lease, click tenant. This could be cut in half.
Antwort von RealPage
Thanks for your review, Ethan! We're glad to see that you're getting ease 0f use with Buildium.
For navigating, we often offer different avenues to get to a particular page so you can find one that works best for your flow. For example, when looking for a tenant, you can take the path you mentioned, but you can also find them through the Rent Roll page, or even more directly on the Tenants, both of which are in the Rentals menu. An even more direct option is through the global search at the top of every page. Just type the resident's name, and click!
Hope that helps! Thanks again.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Easy to use
I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs.
Vorteile
The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind.
Nachteile
ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited.
Antwort von RealPage
Thanks for your review, Jonathon! We're happy to see that the tenant portal has been a benefit to you.
To clarify the ePay feature, the time of day and week a payment is submitted affects how long the processing time takes. For instance, weekends and bank holidays prolong the process, as banks do not process during those times. 10 days is a long time, however, so we recommend reaching out to support to check on the status of transactions that take longer than a few business days. They should be able to look into it for you.
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great value in a property management Swiss Army Knife
I would say that Buildium has turned what was a loathed but necessary process into one that is 95% smooth and enjoyable. The ease of calling up specific internal Reports and making them available to appropriate audiences is a breeze, and it's accomplished with visual touches that add a lot of professionalism to the presentation.
For those who are not familiar with it, your stock will go up as people will be amazed at how fast you can provide relevant responses. Inquiries that used to take weeks to wend their way through a CPA and his staff, can now be generated in five minutes and sent back to the inquirer. We have cut our external accounting costs significantly by doing internally what used to be sent out for routine addressing...knowledge is power.
Vorteile
It is a comprehensive set of tools that can handle, to a greater or lesser extent, whatever you throw at it. I would not dream of managing the property I do if it meant returning to the former ad hoc, cobbled together process.
Buildium shows the net benefit of having an integrated, systematic handler that does not require having to trouble shoot different resource modules or integrate app functionality, the things that can drive you to distraction instead of providing efficiencies.
It is obviously a tool that has had thoughtful design at its core, with ongoing updates and expansion of functionality as feedback on it is digested.
Nachteile
The thing that makes Buildium so good is the thing that trips it up, at least a bit, in making it compliant and compatible in accounting function. As software, it was, by far, the best integrated accounting tool that was part of a larger management tool.
But because it is not specific to accounting, we had to do a rain dance for awhile to bring it and our accounting firm's approach into cohabitation. There are things Buildium can't do, and to their credit, will be transparent about in suggesting work-arounds that are usually reasonable and not kludgy.
When considered in the context of what it can do, this shortcoming is really immaterial, IMHO. It is flexible enough to handle multiple properties yet tame enough to make it a great choice for small HOAs and similar, less arduous, environments.
Antwort von RealPage
Thank you so much for such a thoughtful and thorough review, Wayne. The fact that Buildium is making things more enjoyable is supremely gratifying to know.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium User Since 2018
I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier.
Vorteile
It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person!
Nachteile
I would like more customized reports, and the hold music needs to go!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
The Best Property Management Platform
Overall, Buildium is not just a property management platform; it's a complete solution that has simplified my work. If you're in the property management field and want a platform that is easy to set up, maintain, and offers robust features for accounting, leasing, and expenses, look no further than Buildium. It has truly become an invaluable asset to my business.
Vorteile
Easy to set up, helps to keep track of finances, properties, owners, tenants, basically I can do all in one program no need to use any other.
Nachteile
I can't schedule EFT payment for my customers.
I can't add more charges when using Applicants other than application fee
I can't modify statements
Antwort von RealPage
We're happy to be your complete property management solution, Cynthia. Here's to many years of growth and success together.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Very reliable PM software for professional residential management
Vorteile
It's really easy to use, but still gives us very advanced tools. Robust trust accounting makes auditing and compliance easy. Support is always good and prompt. They are constantly making updates and improvements and seem to really care about the product. I like features that save me time and Buildium delivers. Really good tenant app, tenants really like it. Communication features work well.
Nachteile
Buildium is great for PMs who manage up to about 100 properties. It lacks the features that you need for over that amount, such as advanced batch reports, missing many standardized features and tools, no inspection schedule tracking, and the manager app isn't the best.
In Betracht gezogene Alternativen
AppFolio Property ManagerWarum Buildium gewählt wurde
Doorloop is not meant for professional property management. It's missing a lot of compliance features and is not compliant with my state's licensing board. Doorloop is not trust accounting compliant. Many features they advertise don't work and are broken. I'd see Instagram ads pop up for Doorloop showing off new features trying to get signups, but those features didn't exist at all.Gründe für den Wechsel zu Buildium
Appfolio requires 50 units which we didn't meet at the time. Propertyware was similar to Buildium but harder to setup.Antwort von RealPage
Thanks for your review, Max! Definitely let us know what features you'd like to see by going to the "Suggest a feature" page in your Help & Support menu.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Poor Customer Service
Vorteile
Friendly interface and good functionality overall.
Nachteile
The Customer Service is VERY POOR - tickets get generated but not followed up on. You have to call multiple times because you get to speak to untrained and unexperienced people who are very limited in their action to solve an issue. Our business was in put in serious jeopardy due to Buildium's decision to put a hold on our bank account due to incompetencies of underwriting team of verifying basic information as an SSN - we had to wait a week to get the funds released when finally (after 3 years of service) they were able to run a basic background check on us to confirm that everything was in order. Very poor business decision on Buildium's side....
Be very careful when trusting a company like Buildium run your customer finances in this manner..... Very disappointing and unprofessional!!!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Critical to building your business with eases.
Love it! Would not want to run my business with out it.
Vorteile
I can expand and contract with ease using Buildium.
Nachteile
Some of the accounting buckets can be frustrating at times yet customer service is top notch.
In Betracht gezogene Alternativen
AppFolio Property ManagerGründe für den Wechsel zu Buildium
Pricing, size minimum over all ease of use.- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
A great tool
Overall is good. The app works and gives you fast access to tenant information task etc
Vorteile
Sending Text messages and task management
Nachteile
That you have to create a template every time you want to dent a letter
Antwort von RealPage
Thanks for your review, Thomas!
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Happy Buildium User
I think Buildium is a good platform with strong support for the subscriber. They continue to improve the platform and they are open to subscriber request.
Vorteile
The support staff has always been exceptionally helpful. I am pretty stupid about some accounting procedures and they walked me step-by-step through my problems. They went beyond what anyone should expect and was always patient and pleasant.
I liked their shortcuts that were available for often used entry.
Nachteile
I really had few if any complaints. Weaknesses were on my part and not Buildium.
In Betracht gezogene Alternativen
NetSuiteGründe für den Wechsel zu Buildium
Buildium met my needs and was affordable.Antwort von RealPage
We're glad to have you, Karen! Thanks for the great review.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
I hope you get better
Great so far. Better than property meld and other systems I've used.
Should have lock interface and phone calls/messages added instead of using another software
Vorteile
Update several tasks due date, status, assignees and collaborators at the same time
Nachteile
I can't add a note or change title to multiple tasks at the same time
I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks
We have to use other system to complement calendar and guest messages
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Buildium to the rescue.
Buildium helped me get all my properties back on track! The statements are easy for the [sensitive content hidden] to use and the [sensitive content hidden] and tenant portals are very helpful.
Vorteile
The [sensitive content hidden] and tenant portals are amazing.
Nachteile
Some task, like inputting bills, takes to many steps to complete.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Overall great
My overall experience with Buildium has been good. It has taken longer for customer support inquiries over the years of use.
Vorteile
I like that it is online based. Tenants can view their ledger and documents via their portal. Owners also have an online portal they can view their statements and documents.
Nachteile
Some of the accounting features can be a bit confusing for the user and owners. Like the tenant prepayments, the calculation of management fees, and the owner contributions distribution among a single owner who owns multiple properties (if there is an outstanding balance)
Antwort von RealPage
Thanks for your honest review, Sumer. If you haven't already, try checking out Buildium Academy to see if that can help clarify some questions you have about those accounting functions. You can also reach out to customer care and they can shed some light on things.
- Charlie
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I really enjoy using buildium
I think buildium is a great program and easy to use
Vorteile
The agents are always available when I call and are very patient in helping me walk through how to perform different task that are new to me. I also like Buildium's help and support give step by step instructions and also shows visuals.
Nachteile
Sometimes they update or change the look of the site without notice which sometimes can be confusing but like I said i can always call for advice.
Antwort von RealPage
Thanks, Virgie! Keep an eye open for our product newsletter that comes out every month that details the updates to Buildium.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Reliable and Easy-to-Use Property Management Software
Our owners are very happy with our systems. Buildium and Happy Co Inspections are greatly integrated. Our business would not be the same without them!
Vorteile
It allows clear docmented communication between us, the tenants, and the owners. All their financial documents and monthly bills can be easily tracked in one place. Only one place to track rent payments is the most efficient system.
Nachteile
Some of our tenants have a hard time pulling up documents we've uploaded to the system.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Buildium Experience
I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle.
Vorteile
I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task.
Nachteile
I do not like how often I need to refresh the program to see what I need.
Antwort von RealPage
Glad to see Buildium has made work easier! We appreciate the review, Misty.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Red Oak Apts
I have had a great experience with Buildium, even though I know I am not using it to the full potential. There are still things I need to look into and figure out before I implement more usage.
Vorteile
It is easy to understand, even for someone who does not have any property management knowledge
Nachteile
The way tasks are set up is a bit inconvenient, maybe making it user friendlier, with more freedom to edit and maybe a notepad like experience.
Antwort von RealPage
Thanks for your review, Katia. If you haven't already, check out Buildium Academy from your Help & Support menu to learn more about the features you may not be using.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Very Satisfied
I have used Buildium in the past with other companies, so when we started this new company, Buildium was the 1st company i thought of and wanted to go back with them.
Vorteile
We really like the Support when you need help, they are all professional and very helpful and always resolve the issue at hand.
Nachteile
When we get the fee's charged at the end of the month, sometimes don't understand all the fee's.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Broker/Owner/Property Manager
AWefuL I hate it. It's complicated and they refused to give me my money back or even contact me to resolve anything.
In Betracht gezogene Alternativen
QuickBooks EnterpriseWarum Buildium gewählt wurde
I wish I had not...rentspree is so much better.Gründe für den Wechsel zu Buildium
It seems seemless but it was not..very complicatedÄhnliche Kategorien
- Immobilienverwaltungssoftware
- Buchhaltungssoftware für Immobilienverwaltung
- WEG-Verwaltung Software
- Immobilienverwaltungssoftware für Gewerbeobjekte
- Wohnungsverwaltungssoftware
- Software für geförderte Wohnungen / Sozialwohnungen
- Software für Gewerbeimmobilien
- Vermietungssoftware
- Buchhaltungssoftware für Immobilien
- Online Property Management Software