Nimble

Vorteile

Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Nachteile

New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

In Betracht gezogene Alternativen

Warum Nimble gewählt wurde

Gründe für den Wechsel zu Nimble

Vorteile

Firstly, it is easier to integrate. Contact management is quite good as contacts are imported into the CRM.Finally, it is helpful to keep track of each customer and their needs in continuous time.

Nachteile

Personally, I didn't find any issue using it.

Vorteile

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Nachteile

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Vorteile

I've been using Nimble for a few months now, and I have to say, it's pretty great. It does everything that it says on the tin and then some.Here are some of the pros:1) It's easy to use. You can be up and running in no time at all.2) The support team is great—they reply quickly and are very helpful when answering questions or dealing issues you might have had while using the product.3) It integrates seamlessly with other popular services like Mailchimp or Google Analytics so that you don't have to worry about connecting multiple platforms yourself!

Nachteile

Now for some cons:1) The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan). Make sure to ask your sales representative which one would be best suited for your business!

Vorteile

Nimble is easy to use in contact management and social media management, user interface is so easy and simple to integrate with social media platforms

Nachteile

It is expensive and does not load data quickly, besides that, it is so good and worthy to use, i recommend it