Celigo Integrator.io

Vorteile

Celigo comes in handy for the integration of multiple platforms like marketplaces and ERP systems. Cleo makes the data flow smooth between the systems and helps them be constantly updated about stock levels, prices and any information. It also shows clear errors when something goes wrong and even specifies what needs to be corrected - makes it relatively easy to use.

Nachteile

The support system of Celigo can be a little bit improved - sometimes we need someone to respond right away later during the day and this is not always the case.

Vorteile

Integrator.IO enables a small staff to connect, integrate, manage, and monitor a number of data sources and endpoints with ease. Integrations are relatively quick to implement and a wide variety of translation tools are available to make communication between systems efficient and seamless.

Nachteile

For advanced connectivity, this can create a bit of a learning curve for training internal resources on how to effectively use the software. We believe updates to the software are heading in the right direction and eventually it will be a lot easier for less-technical users to manage.

Vorteile

i liked that it has an integration with Netsuite.

Nachteile

The field mapping in Celigo is very difficult to use. I wasn't able to compare a date field and return a value based on logic. That is basic functionality that took me hours to find out i couldn't make work, even after asking for support.

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Vorteile

I like that it is quick to create custom integrations to any API. The Speed with which a partnership can be cemented functionally and optimally is key to adapting quickly to this rapid changes in our industry.

Nachteile

Connections always take time, and that isn't really their fault... lol

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Vorteile

Celigo covers most of our needs in the e-commerce market when it comes to data integration. While offering a slick UI for non experienced users many expert features are revealed when enabling the developer mode. This enables both our business and technical users to use Celigo in their daily business.

Nachteile

Many standard integrations are still focussed on the NA market. I hope there will be more DACH region specific API integrations such as Shopware, Payone or others.

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Vorteile

The setup is intuitive via linking the intended fields in the two SaaS chosen.

Nachteile

Problem solving sync errors can be challenging. The error codes are super general, and a lot of time one has to look at the originating records on both SaaS being linked and just mentally go through a list of fields to make sure they are still in unison. It can be super tedious and time consuming.

Vorteile

Celigo has a really easy to use interface which makes learning and utilizing the tool easy for team members who understand relational data but are not programmers. Its cost effective compared to other tools. Although not the least expensive, it's certainly not the most. Less expensive options typically require so much more programming.

Nachteile

The thing that we like least about Celigo is that there are certain nuances with each client's instances of their applications so there's never quite a one size fits all. Celigo needs to make sure that expectations are set correctly.

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Vorteile

Celigo has a great way of supporting their clients. They are able to assign an account manager and make it easier for me and my team to communicate any issues. Also, they are very responsive. We have renewed twice to date and will continue to for the foreseeable future.

Nachteile

The capability to turn off certain parts of bundled integrations. For instance- if I only wanted to connect my OL365 Calendar to NetSuite and have that sync, the integration requires additional syncing that I may not want nor need.

Vorteile

Structured and super easy to understand. It also has a good video tutorials our in the cloud. Also the learning portal and enforcing to get the certificates is really great for us as resellers.

Nachteile

Just the cost could be a bit pain in the beginning before the project go live and in operation. Also customer services is a key to spread this product out to everyone

Vorteile

Colugo is a great tools to build and shop integrations. Effortlessly helps with data connectivity

Nachteile

More resources and tutorials for best practices

Vorteile

Als marketplace specialist is het van enorm belang om gebruik te maken van dit programma, want het maakt overzichtelijk waar errors zitten in systemen, orders, producten etc. Verder kunnen wij heel makkelijk Brandfield breed product voorraden updaten door deze software

Nachteile

Soms zijn errors niet duidelijk of is het niet mogelijk om flows handmatig op te lossen. Hierdoor komt er meer werk aan te pas.

Vorteile

Works well for standard out of the box flows

Nachteile

Any custom flows are extremely difficult to configure

Vorteile

Door Celigo is het mogelijk om de vele software en shops waar wij mee werken te faciliteren met de juiste data. Deze dataflows zijn essentieel voor ons.

Nachteile

De errors die ontstaan uit de flows zijn soms onverklaarbaar of niet zelf op te lossen. Wel kan dit opgelost worden met behulp van een specialist.

Vorteile

Door middel van Celigo hebben wij verschillende stromen aan elkaar gekoppeld waardoor wij weinig handmatige handelingen hoeven te doen.

Nachteile

Voor mijn gevoel zijn sommige stromen handmatig en er zit geen controle op. Zo kunnen foutjes er soms tussendoor glippen.

Vorteile

-Easy to use
-Can preview all your transformations and scripts in real time
-Pre built apps for quick implementation
-Custom options for more complex implementations

Nachteile

-EDI capabilities aren't where they need to be. It's great for taking files in, but difficult to send EDI files back out.

Vorteile

The Celigo connector enables automatic bidirectional transfer of data between SFDC and NetSuite. The Celigo connector sends the information from SFDC closed/won sales opportunities to NetSuite for automatic sales order creation eliminating manual data entry and errors. NetSuite sales order information can be push back to the related sales opportunity in SFDC providing valuable order/billing status information to our sales team. Celigo includes an integration mapping tool called integrator.io that allows us to make changes in the mapping between SFDC and NetSuite as required. The Celigo connection has been very reliable. Celigo support is generally very good when we need help.

Nachteile

Sales opp info can fail to export if required information is missing. The Celigo error messages could be more descriptive to assist with tracking down the problem.

Vorteile

Have had several instances over the past 6 years and have found it to be very reliable and extremely customizable to fit almost every need that has evolved over those years. We continue to add Shopify stores and continue to come back due to their reliability and excellent customer service. We've also experienced nominal down time with the solution. We've found it to be extremely reliable and any server upgrades they do are well communicated and scheduled in low traffic hours.

You throw problems at them and they will throw back easy to implement solutions.

Nachteile

No issues I can think of. Most issues I run into are not because of the integrator as much as the limitations of the end point softwares or process errors that need addressing. Again the Celigo Integrator solution is very flexible.

Vorteile

What first attracted us to the software was the endorsement of our ERP, but they suggested several different brands. As we started to look closer at the various offerings it became apperent that Celigo had given a lot of thought to who the users of the product were, and what they wanted / needed.

We needed a guided approach to begin with, and their pre-built integrations with guided installation was the right solution. Now we are on our 5th Amazon Integration, and our Second Magento Integration, and with our most recent licensing, it was no longer required to have assistance to complete the mappings and describe the required elements in order to get the connection working.

I am not a tech guy, but rather a business guy that has learned a little tech stuff along the way, and I can see that there is a ton of available tools that I am not even scratching the surface of, yet we are perfectly happy with the flow of data and orders that is taking place.

Nachteile

There are very few items that I am not happy with the software, a few times there have been fields that I would have like to have mapped to in our ERP but they are custom Fields that we created in the ERP and it was discovered that those fields were not discover-able. I don't know if that is our ERP issue or Celigo, but that is the only thing that comes to mind.

Vorteile

* Quality and quantity of connectors! Easy integration with NetSuite and various other software used.
* Real-time integration
* Reliability

Nachteile

There could be more support documentation for help on troubleshooting a flow.

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Vorteile

I think where this product shines is that you have tons of pre-built connectors as well as pre-built templates that can get you off the ground very quickly. However, unlike some other platforms that we've worked with celigo also allows for flexibility to pretty much customize to whatever you can imagine. This ads great value for smaller companies as they grow and change and want to adapt their integrations.

Nachteile

When you get into more advanced integrations some of the debugging visibility is limited or it can be hard to see the underlying data. This is being improved upon and I am aware that there is a future release addressing these issues so I am excited to see those come out.

Vorteile

When an order gets "stuck" i.e. doesn't process to our CRM/NetSuite then I can go into the code and update the information needed to reprocess the order. Then, most of the time I can get the order to flow into NetSuite. After using the software for a couple of years, when a new project arises and we need to use Celigo then it doesn't become that difficult for a new integration since I'm familiar with everything.

Nachteile

I'd like to learn more about doing my own integrations. I have taken a training class from what I'm remembering but it's been awhile. Would like a refresher.

Vorteile

I very much like the transparency of the platform. You can see how the flow of data from A to B is built up. This helps to showcase to our customers/prospects that they can get someone in their own IT team to do it themselves. So they are not stuck with us (ZangaBee, implementation consultants) for ever. No vendor lock-in, no black box solution; that's what my customers like.

The fact that the platform has grown beyond NetSuite integrations and is becoming broader and broader confirms to me that Celigo is here to stay.

Nachteile

Well, can't think of any to be honest. I think they still need to grow in the EDI space but the focus seems to be there to achieve that goal.

Vorteile

For the most part, it's easy to navigate and see what errors come up. I also love that it has Celigo University, which is a fantastic tutorial course for learning how to use this product. It's also very easy to submit a ticket and contact support when needed.

Nachteile

It is sometimes difficult to understand what is causing an error in the flows. I've occasionally had to contact support to confirm what the issue is, but they are usually quick to respond.

Vorteile

There are thousands of templates to get you started on many business processes, but if you don't fit any of the "molds" you can create custom solutions for almost any integration need.

Nachteile

Because it is low code you get less flexibility than you would with a from-scratch integration. These limitations are changing as Celigo has recently invested heavily in their solution continues to innovate.

Vorteile

What I like most about this software is that it bridges the communication gap between our Netsuite platform and 3rd party vendors such as Shopify and Amazon. This allows my team to save time as they do not have to be the bridge in the communication and enter the orders received from Shopify or Amazon manually into Netsuite

Nachteile

There is not much that I don't like about the software, although there are a few limitations in the connector when it comes to running promotions on Shopify and getting those promotions and settings to transfer all teh way to Netsuite. I believe that is my only gripe.

Vorteile

Reliable integration between our multiple sales channels and Netsuite.

Nachteile

when something does NOT make it through the integrator it can be hard to pinpoint the reason why and create the appropriate solution

Vorteile

That the integration is modular so we can reuse and fix this integration ourselves without having to do much coding.

Nachteile

It took a long time to get the integration up and running.
There was a learning curve with this software and it was not always clear what was going wrong.

Vorteile

The implementation team for Celigo is outstanding. Very knowledgeable and friendly to work with. There has been issues moving forward but the support staff is always there to help resolve. Daily activities are easy to manage and overall a great solution for our business needs

Nachteile

Seems like when one issue is resolved, another one pops up. Always receiving errors so you need to monitor it 24/7.

Vorteile

This product solved our business need of connecting our proprietary database to our online ordering system.

Nachteile

Not very beginner friendly, will need to consult info library.

Vorteile

The flexibility and the endless automation possibilities.

Nachteile

Not always the most intuitive. Documentation could improve, but the Celigo team seems to have a made a concerted effort to do so.

Vorteile

The simplicity of the UI made it easy to use and understand where to find things.

Nachteile

Often time connections were randomly hidden and I had to open a support case which took a day+ each time to get access back

After each Refresh there was extra manual work that needed to be done to not affect your production flows

Often time flows would duplicate in Salesforce and to correct them needed to open a support case to find and delete duplicate flows

Role based access was not easy to work with

Adding new users was not easy to do and give access to what was needed

Re-using components was something we could not too

It could not solve our complex enterprise flows, was more of a point to point synchronization.

Vorteile

The really large selections of connectors available, as well as the many generic connectors like FPT - RESTAPI. this allows us to integrate with virtually any platform.

Nachteile

The user interface, you may need to clear the cache sometimes. However Celigo is currently rolling out a new UI, so this may get fixed.

Vorteile

What I really like about Celigo is it is very user friendly. We have 12 different connections set up to our eCommerce sites as well as marketplaces and it has made integration and data flow seamless for our company. We've set up most of the integrations in-house and most of the integration is really plug & play. We love it!

Nachteile

Nothing currently. We are happy with the software.

Vorteile

We use this to sync NetSuite and Salesforce. Super easy to setup and it runs in the background.

Nachteile

The only thing I would like to improve is the speed that the sync happens. I do understand that a lot of that is not the control of this software.

Vorteile

The automation and efficiencies that Celigo connectors create from a finance and operational perspective has been very value-added across our whole company.

Nachteile

There is a learning curve to understand the implications of initial configuration of celigo software but, with the right integration service level, the Celigo consultants help bridge the learning gap and make for a smooth integration process.

Vorteile

It has predefined connectors to integrate multiple software platforms.
Standard connectors are easy to deploy

Nachteile

Support Organization
Custom connectors can be complicated to deploy
System Performance in ETLs with a heavy amount of data

Vorteile

The prebuilt integration points with Oracle NetSuite allows for seamless integration and data transfers from a custom built PLM system.

Nachteile

Integration was easy and manageable. There aren't any changes I would make at this point

Vorteile

The dashboard , flow, and the error management

Nachteile

Poor Customer service, handling very large data set, loading time

Vorteile

It's cool technology, but it always has problems, and for us, it cost our Amazon account to get suspended.

Nachteile

Terrible support. Our account got suspended, then reinstated, and it's about to be suspended again. I'm ready to cut my losses and go to Folo 3 as they've been our implementation consultant, and have their own tool. Less cool, but they love to support their customers.

Vorteile

Celigo had a standard out-of-the-box solution for connecting our Shopify store to Netsuite.

Nachteile

Because the software is highly configurable, it wasn't possible to set it up in-house, but Celigo lined up an implementation partner to work with us.

Vorteile

High success rate in accurately applying cash receipts, very efficient.

Nachteile

I do not have any negative comments to provide.

Vorteile

it is pretty straight forward and easy to implement.
The support team is great.
The knowledgebase is alright,

Nachteile

NetSuite Magento 2 integration App still a little tweaking before deployment.
a little bit pricy.
customization requires a deeper knowledge of the product.

Vorteile

Celigo allows us to easily streamline our e-commerce system to link shopify with netsuit.

Nachteile

The pricing to bump up to the next level of integration (ex: amazon, pricing, etc.) is just too much for a company of our size.

Vorteile

The ease of use, the ability to easily customize, the responsiveness of support.

Nachteile

There is a learning curve, but there is plenty of documentation to help.

Vorteile

Celigo made implementing and using their product so easy. Their team supported us and helped us to make the best decisions that would be scalable along the way. Great product that gives us very few if any issues.

Nachteile

It is a complex tool but there isn’t anything Celigo can do about that...the product does a great job of making it very user friendly.

Vorteile

We were able to move information from Shopify and Amazon through to Netsuite so we can access all of our information / data in the NS platform.

Nachteile

We had to work with the Celigo team to make a few customer scripts which sometimes took a long time. However, they eventually did get completed which is great!

Vorteile

Integration of our NetSuite and HubSpot was easy with the Celigo connector.

Nachteile

No downside at all. Our systems are connected and data moves where and when we want it to.

Vorteile

This software makes it very easy to bring orders into Netsuite and they are very helpful when I have questions!

Nachteile

there is a lot to learn and it can be confusing at times

Vorteile

1. Simple and intuitive UI with great flexibility of use 2. Good Availability of variety of connectors for quick integeration3. New componenets can be easily added to the systems making it scalable 4. Fast import and export of the data is possible 5. Integration are highly optimized and secured 6. Great customer support, provides quick resolution

Nachteile

1. More documentation support can be added for learning.2. Debugging is difficult sometimes in case of errors in integration

Vorteile

Very Easy to use, configure and maintain.

Nachteile

The sales process is a bit tedious; but overall it was necessary to ensure we had the right solution.