Über Cliniko

Cliniko is a cloud-based practice management solution designed to help businesses in the healthcare sector manage appointment scheduling, invoicing, payment processing and more. It enables medical professionals to capture patients’ health records using customizable templates and add images, diagrams and treatment notes using a drag-and-drop functionality. Features include online booking, patient history, communication management, data export, real-time alerts, statistical reporting and more. With Cliniko’s integrated telehealth system, practitioners can offer online consultations, perform examinations and schedule appointments with patients through video or audio calls. Additionally, the application provides a reporting module, which allows administrators to gain insights into payment summaries, outstanding invoices, expense reports and practitioners’ performances. Cliniko comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Mailchimp, Physitrack, HealthEngine, Rehab Guru and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.
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Cliniko Video
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Cliniko Preis

Cliniko bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Cliniko ist ab 45,00 $/Monat verfügbar.

Startpreis:
45,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Cliniko Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
5
Funktionalität
4,5
Bedienkomfort
5
Kundenbetreuung
5
5 von 11 Bewertungen Alle Bewertungen anzeigen
Sylvie D.
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.1.2019

Best Software for Managing your Clinic

I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Vorteile

Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Nachteile

I wish there was more in depth reporting options or trends notifyer

Stuart K.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2020

Great Company. Great Customer Service. Great Product

I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

Vorteile

Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.

Nachteile

We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.

In Betracht gezogene Alternativen

Medesk

Gründe für den Wechsel zu Cliniko

I looked at around 3 competitors, but can only remember Medesk by name. Cliniko was more user friendly than any of the others, by some margin. I also felt that Cliniko’s customer service was far more personal and pleasant.
Carolyn L.
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 16.11.2018

Cliniko review

Clinko is the first appointment scheduling system I have used and was very easy to learn and navigate. I would recommend it

Vorteile

I like the ease of re-scheduling appointments and how easy it is to schedule appointments in general

Nachteile

I would like to see the option added of when a note is written that, once it is saved, it auto-populates the date it is written, instead of having to manually type in the date for each note. I have seen this in other scheduling systems

Antwort von Red Guava

Hi Carolyn!

If you create the treatment from the appointment itself, it will populate the date of the appointment, as well as the date that you created the note!

You can check out this screen grab for some steps! https://cl.ly/6c374f2c9481

Here is the help guide as well! It gives you all the details you may need to create a treatment note: https://help.cliniko.com/writing-patient-notes/treatment-notes/write-a-treatment-note

Jason

Beantwortet am 19.11.2018
Luke A.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.3.2020

Great Software & A Great Company

9.5/10 for the software
10/10 for the customer service
10/10 for value for money

Vorteile

Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.

Nachteile

The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently.
Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.

In Betracht gezogene Alternativen

Timely und Mindbody

Gründe für den Wechsel zu Cliniko

Mindbody can be incredibly slow and their customer service is below par. As they are based in the US, getting help for an Australian business was awkward. The final straw was removing my ability to export my own data without significant cost... a service that was previously provided (and should be) without charge.
Diana P.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.3.2020

So happy using Cliniko for our practice

Great, love the paperless ability and having online booking. and access to appointments from anywhere

Vorteile

The user experience is easy, intuitive and thorough on the business end and the clients using it to make appointments

Nachteile

profit from stock sales hard to gauge and not as many reports as other softwares. Integrating it with Xero for stock causes more issues.

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