Firmex Virtual Data Room

4,8
Gesamtbewertung
Bewertungen

4,8
Gesamtbewertung
Bewertungen

Über Firmex Virtual Data Room

Firmex Virtual Data Rooms ist eine HIPAA-konforme cloudbasierte virtuelle Datenraumlösung für kleine, mittlere und große Unternehmen. Die Lösung richtet sich an Fusions- und Übernahmeberatungen, Unternehmen, Fonds und Private Equity, Pharma, Bergbau und Energie, Investmentbanken und Anwaltskanzleien. Zu den wichtigsten Funktionen gehören Dokumentenverwaltung, Datensicherheit, Nutzereinladungen, Nutzeraktivität, Prüfpfade und Berichterstattung.

Weitere Funktionen sind Zwei-Faktor-Authentifizierung, Nutzerzugriffsverwaltung, E-Mail-Upload und Drag-and-drop. Nutzer können neue Dokumente organisieren, indem sie die Versionierungsfunktion der Software implementieren. Mit der Funktion „View As“ können Nutzer die Datenräume in der Vorschau anzeigen und gleichzeitig die Sicherheitseinstellungen überprüfen. Andere Module der Software umfassen FileSend und Dokumentenfreigabe.

Die Lösung bietet mobile Apps für Android- und iOS-Geräte. Support wird per E-Mail und über Telefon angeboten. Weitere Support-Optionen umfassen einen Helpdesk, eine Online-Falleinreichung und eine Wissensdatenbank.

Firmex Virtual Data Room Software - 1
Firmex Virtual Data Room Software - 2
Firmex Virtual Data Room Software - 3
Firmex Virtual Data Room Software - 4
Firmex Virtual Data Room Software - 5
Firmex Virtual Data Room Software - 6
Firmex Virtual Data Room Video
Firmex Virtual Data Room Software - 1 - Vorschau
Firmex Virtual Data Room Software - 2 - Vorschau
Firmex Virtual Data Room Software - 3 - Vorschau
Firmex Virtual Data Room Software - 4 - Vorschau
Firmex Virtual Data Room Software - 5 - Vorschau

Firmex Virtual Data Room Preis

Firmex Virtual Data Room bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Firmex Virtual Data Room

Citrix Workspace

4,1 (113 Bewertungen)
Citrix Workspace ist eine Content-Collaboration-Software, die Unternehmen im IT-Bereich dabei unterstützt, Remote-Anwend...

DealRoom

4,6 (248 Bewertungen)
DealRoom ist eine cloudbasierte Software zur Verwaltung von M&A-Lebenszyklen (Mergers and Acquisitions) für Teams...

Oracle Aconex

4,4 (215 Bewertungen)
Oracle Aconex ist eine cloudbasierte Betriebsmanagementlösung zur Verwaltung von Informationen und Prozessen zwischen...

Smartsheet

4,5 (3411 Bewertungen)
Smartsheet ist eine Arbeitsausführungsplattform und ein Kollaborationstool mit einer vertrauten arbeitsblattähnlichen...

Microsoft Teams

4,5 (9835 Bewertungen)
Microsoft Teams ist eine cloudbasierte Gruppenchatlösung, mit der Teams an Dokumenten zusammenarbeiten können. Zu den...

netfiles Deal Room

4,7 (17 Bewertungen)
netfiles Deal Room ist eine Software für virtuelle Datenräume, mit der Unternehmen vertrauliche Daten sicher gemäß...

Ideals Virtual Data Room

4,8 (308 Bewertungen)
iDeals Virtual Data Room ist eine On-Premise- und cloudbasierte Lösung für virtuelle Datenräume. Die Lösung richtet...

Procore

4,5 (2759 Bewertungen)
Procore verwaltet deine Projekte, Ressourcen und Finanzen von der Projektplanung bis zum Abschluss. Die Plattform...

Carta

4,2 (58 Bewertungen)
Carta ist eine cloudbasierte Lösung, mit der Unternehmen in der Finanzbranche Portfolios, Bewertungen, Beteiligungen...

ShareFile

4,5 (407 Bewertungen)
ShareFile ist eine cloudbasierte Dateifreigabe- und Inhalts-Kollaborationslösung für Unternehmen jeder Größe. Zu den...

Ansarada

4,7 (114 Bewertungen)
Ansarada Virtual Data Room ist eine auf künstlicher Intelligenz basierende Plattform, die Unternehmen, Berater sowie...

Egnyte

4,5 (102 Bewertungen)
Egnyte ist eine cloudbasierte Dateifreigabelösung, die kleinen und großen Unternehmen dabei hilft, mit Remote-Teams...

Virtual Vaults

4,8 (15 Bewertungen)
Virtual Vaults ist eine Software für Unternehmen, die ihre Daten schützen möchten. Die Lösung bietet einen Tresor, in...

Dropbox Paper

4,4 (240 Bewertungen)
Dropbox Paper ist ein webbasierter kollaborativer Arbeitsbereich, der sich für Teams jeder Größe eignet, um Dokumente...

Datasite Diligence Virtual Data Room

4,7 (114 Bewertungen)
Merrill Corporation bietet eine SaaS-Lösung für den Lebenszyklus von Fusionen und Übernahmen. Das Flaggschiffprodukt,...

Nutzerbewertungen zu Firmex Virtual Data Room durchsuchen

328 von 328 Bewertungen
Sortieren nach:
Gabe
Gabe
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 28.9.2023

Critical Tool for Large Transactions!

We've been happy with the tool!

Vorteile

User groups and access customizability allow for hosting complex RFPs and RFIs with certainty.

Nachteile

User interface could be slightly modernized but that's more of a superficial item.

Antwort von Firmex

Thanks for the feedback on using Firmex for RFP's, always great to hear clients feedback with their specific use case. Currently the UI/UX has some updates but we are working on completing the rest of the platform to give it a more modern look and feel.

Beantwortet am 23.10.2023
Graeme
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.2.2024

Great Functionality and Customer Service

Really good - better and cleaner offering than the main VDR competitors in the marketplace

Vorteile

Customer service and responsiveness is excellent - timely and helpful helpdesk

Nachteile

The cost is always an answer for this given other platforms that are far cheaper, but this is balanced against the functionality of Firmex

In Betracht gezogene Alternativen

Ansarada

Gründe für den Wechsel zu Firmex Virtual Data Room

Overall easier to use and solid functionality was what we were looking for in the product offering

Antwort von Firmex

Thanks for the feedback, we pride ourselves on having the best support team in the industry and it shows based on the amount of positive feedback we get from our clients. In terms of pricing, we provide a top tier product at a mid-market price point. Of course there are other low cost competitors our there, but with that comes sacrificing ease of use, intuitiveness and overall feature set.

Beantwortet am 6.3.2024
Kerstin
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2025

Best Option for Collaboration

My experience with Firmex is always great. It is incredibly user friendly and requires very little assistance from an administration perspective.

Vorteile

Firmex is the most user friendly, easily accessed option. It is the most requested share option for our clients.

Nachteile

I do not love the small scroll bar for the indexing. I find it harder to use than the previous format.

In Betracht gezogene Alternativen

Dropbox Paper

Gründe für den Wechsel zu Firmex Virtual Data Room

Firmex is more secure for sharing client documents.

Antwort von Firmex

Thank you for your fantastic feedback! We're delighted to hear that you find Firmex to be the most user-friendly and easily accessible option. It's great to know that our platform is the top choice for your clients. We appreciate your support and look forward to continuing to meet your needs. As for the indexing comments, we are actively looking at ways to improve this feature among others within the folder format.

Beantwortet am 5.2.2025
Tami
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 1.3.2024

FirmEx - User Friendly Document Platform

I have seen other platforms and FirmEx is the most user friendly that I have seen.

Vorteile

FirmEx is very easy to use for those who set it up to those parties from the outside who are invited to use it. Document manage is very easy and it does not take hours of training to learn how to use it. The support is great as well!

Nachteile

I can't think of anything that I don't like about FirmEx.

Antwort von Firmex

Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.

Beantwortet am 4.4.2024
Denis
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.1.2025

Best VDR on the market

Vorteile

Simplicity and usefulness of the platform allow one to conduct their business without losing energy on having to finding out how things work.

Nachteile

The new Documents window, it is too "comic-ey" and distracts from the material, it should be more focused on the material, like a simple folder broswer.

In Betracht gezogene Alternativen

Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room

Got offered the same price, went with the better quality.

Antwort von Firmex

Thank you for your wonderful feedback! We're delighted to hear that the simplicity and usefulness of our platform help you conduct your business efficiently without any hassle. Our goal is to provide a seamless experience, and it's great to know we're achieving that. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to support you!

Beantwortet am 5.2.2025
Pratik
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.5.2024

Amazing Virtual Data Room

Overall, I have had a great experience with Firmex and would highly recommend this to anyone looking for an effective deal room.

Vorteile

The ease of use, ability to create the data room and the Q&A function built into the tool to manage all of the questions and answers related to the deal itself. Very dynamic and it allows you to have multiple security controls on documents.

Nachteile

The storage limit provided as part of the initial package. It would have been nice to get more storage space for the price paid.

Antwort von Firmex

Thanks for the feedback and great to hear about your experience with our best in class VDR product. As for the storage, we give you the flexibility to take information down and not be billed within a certain time frame. You always have the ability to speak with your rep about storage package to give you the most cost effective way of doing so.

Beantwortet am 4.6.2024
Sean
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2024

Easy to use data rooms

I would use them again as my 1st choice of data room.

Vorteile

Easy to navigate. The product is intuitive and every user we have invited into the data room finds it simple to use. I also have a package that offers an unlimited amount of data rooms for my annual subscription. This is flexible and very helpful, when we have several deals on the go at once.

Nachteile

No cons really. There's nothing to complain about.

Antwort von Firmex

Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs.

Beantwortet am 4.7.2024
Marcus
  • Branche: Investmentbanking
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2024

Marcus Mollica Review

It's a good VDR provider for a simple transaction / purpose.

Vorteile

Ease of use. Very easy to set up a VDR and send invites to individuals.

Nachteile

Permissions are sometimes not very easy to use and customize.

In Betracht gezogene Alternativen

Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room

Price was better than other competing VDR providers.

Antwort von Firmex

Thanks for the feedback on the ease of use of the product as it is one of our main competitive advantages within the industry. As for permissions, we offer group, folder, sub-folder and document permissions so it would be helpful to connect to get a better understanding of the areas of focus. We also offer a tool called View As which allows you to see what folder level permissions you have applied to your groups, perhaps that is something of interest to discuss.

Beantwortet am 4.7.2024
Alicia
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.4.2024

Big Fan of Firmex

A very positive overall experience with Firmex.

Vorteile

The ease of use and the security with file sharing.

Nachteile

The upload time sometimes can take longer than wanted.

Antwort von Firmex

Great to hear your experience with the ease of use and intuitiveness of the platform. As for uploads, without knowing how many GBs and files you were uploading it is difficult to better understand the needs. We offer full 24/7 support to any user involved in the data room, therefore if you have any issues such as upload speed they can do some tests on your behave to enhance this experience.

Beantwortet am 2.5.2024
Daniel
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2024

Review of Firmex

Overall, firmex is a great software to use.

Vorteile

Clean look. Not overwhelming to use. Straightforward.

Nachteile

Nothing to report here. It is easy to maneuver the dataroom and use this software.

Antwort von Firmex

It's great to hear that you find FIRMEX to be a valuable tool! It seems like it offers a seamless experience for document sharing and user activity tracking. Overall, it sounds like a reliable and efficient software solution for your needs. If there are any specific features you particularly enjoy, I'd love to hear about them!

Beantwortet am 2.1.2025
Jim
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 27.1.2024

Corporate M&A Virtual Data Room Review

Vorteile

Firmex is an all-around great virtual data room for middle-market M&A transactions. It provides M&A professionals and deal participants with an easy-to-use and secure platform to get transactions done, at a low cost.

Nachteile

Firmex does not have all of the premium features that you may get with higher-priced platforms.

Antwort von Firmex

Thanks for the feedback as we aim to be the top VDR provider for the middle-market with an easy to use and secure platform. As for the bells and whistle features that we don't have compared to some legacy high end providers, that is where the price differential comes into play. We don't bill per page as well as price gouge our clients. We offer a top tier platform that does over 20,000 data rooms a year which is the most in the industry.

Beantwortet am 1.2.2024
Sarah
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.5.2024

Very easy to use!

I use it every few day to weekly. I create the extranet site, add the invitees, set up the rooms with folders when necessary, and upload/download documents

Vorteile

It is very easy to learn and use. I would recommend it to anyone.

Nachteile

I wish there was an easy way to remove/edit incorrect contacts when adding contacts to a Group.

Antwort von Firmex

Thanks for the kind words and word of mouth when speaking about Firmex within your network, always great to hear. As for removing or editing users, you can simply do that with the drop down menu, users can be removed without any notification to set user or a complete group can be removed. Here is a link to our online Knowledge Base on https://support.firmex.com/hc/en-us/search?utf8=%E2%9C%93&query=remove+user

Beantwortet am 4.6.2024
Janet
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.1.2024

Firmex was the right solution!

My experience has been excellent. It was the right decision for our company.

Vorteile

*cost was within our budget
*functionality
*ease of use

Nachteile

No comments here as I have not experienced any negative results.

Antwort von Firmex

Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.

Beantwortet am 6.3.2024
Khalil
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 19.6.2024

Positive Review

Vorteile

Tracking activity by user and company. Allows the team to gauge the interest of investors

Nachteile

Filter and search functions not very elaborated.

Antwort von Firmex

Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs.

Beantwortet am 4.7.2024
Raymond
  • Branche: Investmentbanking
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2024

Best in class customer service

alway positive experience dealing with both the company and support.

Vorteile

The customer service. It is local, fast and always answers any concerns.

Nachteile

Every software can always improve its interface.

Antwort von Firmex

Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs.

Beantwortet am 4.7.2024
RICHARD ANTHONY
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.12.2023

Great tool and service for the price

Easy to use with great customer service - very responsive

Vorteile

Ease of use and control and great customer service

Nachteile

The annoying data limits - it feels petty to charge after so little space has been used

Antwort von Firmex

Thanks for the feedback on the ease of the use of the platform as we aim to be the most efficient VDR tool on the market. As for data limits, we offer a fixed pricing model for storage compared to the archaic per page model a few of our competitors are still billing on. There are reports in the product to let you know of your data limits, as well as notifications sent so there are no surprises should you go over those limits.

Beantwortet am 4.1.2024
Lucia
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.3.2024

My Experience With Firmex Virtual Data Room

Vorteile

The software comes with g ereat cloud storage features and makes file sharing eays too.

Nachteile

No issues yet and Firmex Virtual Data Room has been amazing.

Antwort von Firmex

Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.

Beantwortet am 4.4.2024
Muhammad
  • Branche: Biotechnologie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.5.2024

I am satisfied

Vorteile

What I liked most about Firmex Virtual Data Room is its clarity, well-designed interface, and ease of use. Navigating through documents and folders is intuitive, making it effortless to access and organize data. Additionally, the support provided by Firmex is commendable, with responsive assistance available whenever needed. Overall, Firmex Virtual Data Room offers a reliable and user-friendly solution for secure data management.

Nachteile

I did not encounter any significant issues or drawbacks while using Firmex Virtual Data Room.

Antwort von Firmex

Thanks for the kind words and amazing review, always great to hear. We look forward to continually working with you as your VDR provider.

Beantwortet am 4.6.2024
Dinesh
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2024

Way to go Firmex!

Probably the best data room that I have used thus far.

Vorteile

Easy to maneuver and locate files, folders & sections even without having any experience with the platform.

Nachteile

The download zip structure can be improved or at least the user guide explaining it can include Q&A or frequently asked section. The multiple zip file structure is a bit confusing.

Antwort von Firmex

Thanks for the feedback, as it's always great to hear when a client gives you a 10 out of 10. Currently we are in the process of improving our zip file download structure for bulk downloads. This will increase the limit from 5 GB to 20 GB in order to eliminate any confusion as outlined when doing a bulk download from the platform.

Beantwortet am 4.11.2024
Markus
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 17.10.2023

Review Firmex

overall good value for money

Vorteile

The user interface is easy to use, allowing users to navigate through the features without much hassle. Due to its user-friendly nature, the application responds promptly and efficiently to user inputs, ensuring easy handling. The intuitive design of the application makes it accessible even for those without prior experience with similar software. All in all, the software provides a smooth and uncomplicated user experience

Nachteile

more featuresmore layers for permissionfaster uploadfaster downloadmore smooth workflow

Antwort von Firmex

We appreciate the feedback on the user interface being easy to use as that is one of our main competitive advantages within the VDR space. Our product team is looking at new features and updating the UI for 2024, it would be great to better understand what new features you are looking for and what additional security permissions that can be applied. Feel free to email me at [email protected]

Beantwortet am 1.11.2023
Bryce
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.10.2023

Ease of Document Management

it's always reassuring to know that files are kept secure there if I'm missing them from somewhere else.

Vorteile

Easy to use, clean, organized well. It's a great tool to keep track of files in a shared but secure place

Nachteile

sometimes it takes a small file just as long to upload as a really big file, but this doesn't always happen, and big files don't take very long to upload anyway (just a few moments)

Antwort von Firmex

Thanks for the review and feedback on the ease of use of the platform, as it is something we pride ourselves on being one of the easiest to use VDR services in the market. As for your comment about upload speeds based on file size, without understanding your set up or the file type I can understand the issue this may cause. We are the only platform that can handle 50 GB upload through the browser, it is internet based so depending on that set up it can impact file upload speeds. Happy to connect or have my suppor team look into this matter further, feel free to reach out at [email protected]

Beantwortet am 1.11.2023
Arlete
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.10.2023

The Best Virtual Data Room on the Market

Vorteile

I like everything about FirmEx but I must say, Frankie and the Customer Service at FirmEx is WAY above and beyond. That makes the product. It's a great product but the quality and knowledge of the customer service is exceptional.

Nachteile

Could have some better reporting features.

Antwort von Firmex

Thank you for your feedback. We're happy to hear you've had a great experience with your CSM and Support team. Our reports provide analytics on document & user activity, as well as advanced reports for admin users to use. We value your feedback and will have your CSM reach out to discuss ways we can improve reporting!

Beantwortet am 1.11.2023
Giovanni
  • Branche: Bankwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2023

Great Product, Super Functional

Great experience

Vorteile

Bulk uploading and drag and drop feature

Nachteile

The folders are a bit hard to navigate at times and adding and removing users / permissions can be confusing

Antwort von Firmex

Thanks for the feedback. In terms of removing or adding permissions, we have a tool called view as that allows you to see through the guest users perspective of what they have been permissioned. This can also be experted via excel for you to analyze as well. My support team is happy to assist you with this, feel free to reach out to them or myself at [email protected]

Beantwortet am 23.10.2023
Wyn
  • Branche: Rechtsberatung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2023

Great Product to Use

Can not fault it - it does everything the client requires

Vorteile

The product is easy to navigate and to upload bulk documents

Nachteile

Redaction process isn't as slick as I would expect

Antwort von Firmex

Thanks for the feedback on the easy to navigate platform, it's one of our competitive advantages within the industry. Our redaction tool allows for users to have complete control on what and where they wish to redact. I am curious to better understand what is missing in your opinion and how we can improve this feature. Please reach out to me at [email protected] at your convenience.

Beantwortet am 23.10.2023
Usman
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.11.2023

Excellent VDR

Vorteile

The ease of use and the fact we can customize accesses for all parties involved.

Nachteile

Sometimes I face logging in issues - however its only for a few minutes.

Antwort von Firmex

We appreciate the feedback and your user experience on how easy it is to customize access for groups and users. As for facing login issues, I am interested in knowing if this is an inactive time out or if this has to relate to having our SSO or TFA enabled for the data site. Feel free to reach out to me at [email protected].

Beantwortet am 28.11.2023
Diana
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.10.2024

My Review/Opinion

I really appreciate Firmex being so easy to use.

Vorteile

I like how easy it is to share documents with our working group, which comprises of banks, lawyers and their client.

Nachteile

Honestly, we can do without the "No." column. I tried turning it off, but it would still be present in the dataroom. Our documents are named with numbers in front of them. So the extra No. column can be confusing.

Antwort von Firmex

We appreciate the feedback and the 10 out of 10 rating whcih is always great to see. As for the numbering schema, here is an article from our online Knowledge Base to help - https://support.firmex.com/hc/en-us/articles/207255117-Numbering-settings-and-schema

Beantwortet am 4.11.2024
Tracy
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.6.2024

Good product

So far so good for myself and our users.

Vorteile

It is easy to use and allows flexibility to expand and rearrange folders as required.

Nachteile

Perhaps more specific permission settings. For example, I do not need full access but it would be helpful to add the "delete" feature as a stand-alone.

Antwort von Firmex

Thanks for the feedback on how the experience has been when adjusting folders and the structure of folders as it is all drag and drop functionality. In terms of the ability to customize permissions, we offer a role based system between what users have access to within the project (data room) and the information within meaning the documents. The permission combinations we have made are the industry settings we see most commonly used based on the roles you want to give host users vs guest users. If you require assistance further on how to best set those permissions, our support team is available 24/7.

Beantwortet am 4.7.2024
Tori
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 10.9.2024

One of the better data rooms I've used

Definitely one of the better, user-friendly data rooms I have used.

Vorteile

It is very efficient and I have never had an issue downloading files or accessing a data room.

Nachteile

I don't like the new interface as much as the previous one. The previous interface was a little easier to use and I didn't have any issue with functionality. I don't like that when you checkbox individual files, you don't have the option to download them with the folder path. You can only download with a folder path included if you click the "Download" button without checking any files, which can be a little cumbersome downloading unneeded files. I think that needs to be updated asap.

Antwort von Firmex

Thanks for the feedback, great to hear about your experience and how easy it was to navigate our platform. We pride ourselves in how easy our user interface is to accommodate all users logging in to our data room. We do have the ability to leave comments and tags which can be found on the right hand side of the documents tab. Those comments and tags can be searched for within the search tab as well, although isn't a report function it still can be found easily.

Beantwortet am 26.9.2024
Adam
  • Branche: Rechtsberatung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.5.2024

Great Data Room

It's an integral piece of software and works very well.

Vorteile

It's easy to use for everyone and it just works. There are no issues with it that confuse people and it's secure. Great program.

Nachteile

I wish it linked to iManage and created deal books. iManage has just recently released a program that is a competitor that does those things.

Antwort von Firmex

Thanks for the feedback and apprecaite the kind words. As for our integration, we currently do not provide a direct integration to iManage and can't comment on what their product offers for the legal space. We do have API's that our clients optimized and these can be built in order to facilitate those potential needs.

Beantwortet am 4.6.2024
Daviid
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.5.2024

Top-tier VDR at a fraction of the cost

Very satisfied! I've been using the VDR every day for the past 6 months and the product has never failed me.

Vorteile

Firmex is super user friendly and intuitive. The feature are easy to use and understand. The platform also updated his search engine and it's been a true game changer in locating documents.

Nachteile

It would be helpful to be able to assign permission to specific sub-folders. Other than that, it's a great VDR!

Antwort von Firmex

We appreciate the feedback on how super user friendly and intuitive the platform is, as that is one of our biggest advantages within the VDR industry. As for seeing sub-folder permissions, here is a link to our online Knowledge Base to assist https://support.firmex.com/hc/en-us/search?utf8=%E2%9C%93&query=sub+folder+permissions, we also offer a tool called View As which allows you to see through the groups access of what folders they can and can't see. Feel free to reach out if you have any other questions to [email protected].

Beantwortet am 4.6.2024
Verifizierter Rezensent
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2024

Firmex Virtual Data Room is Excellent

Vorteile

Firmex allowed the PureTech team to work quickly and efficiently, while ensuring that our files were secure.

Nachteile

As a user of the virtual data room, I did not appreciate that Firmex shows every time someone edits, replaces, uploads a new file. Although this makes sense, it calls attention to certain documents if things have changed.

Antwort von Firmex

Great to hear that the team was able to work quickly on your project. As for the showing of information and upload updates, I believe this is via our email notifications which can be adjusted to a frequency you are more comfortable with such as once a day or once a week instead of hourly or immediate.

Beantwortet am 2.5.2024
  • Branche: Buchhaltung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.11.2024

FIRMEX Review

My experience with FIRMEX has been good thus far. It is an easy way to share documents with multiple parties and I can also track activity of user activity.

Vorteile

It is an easy way to share documents with multiple parties.

Nachteile

N/A - experience has been great so far, no complaints

Antwort von Firmex

We are glad to hear that your experience with FIRMEX has been positive! It sounds like it's been a convenient tool for sharing documents with multiple parties. The ability to track user activity is definitely a valuable feature, ensuring you stay informed about who is accessing and interacting with your documents. If you have any specific highlights or additional features you appreciate, feel free to share!

Beantwortet am 2.1.2025
Will
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 17.9.2024

Firmex is great

Relative to Box and Intralinks, I have enjoyed my experience with Firmex's VDR and it has been extremely helpful with coordinating our due diligence process with external parties.

Vorteile

The Firmex VDR is easy to navigate and provides a seamless experience to provide documents to external users

Nachteile

It would be helpful if (i) there was an easier way to leave/review comments within Firmex for specifid documents and (ii) run a report to see which users have viewed and downloaded documents.

Antwort von Firmex

Thanks for the feedback, we have put product improvements to enhance our download experience and will be continually improving this feature. As for the product feedback on the new UI, this is a feature we are rolling out to update our interface. We will be continually improving this feature and appreciate the feedback which I have shared with our product development team.

Beantwortet am 26.9.2024
Anne
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.3.2024

Firmex review

Good! Meets our project's needs to share a large amount of information securely, instantly and privately, receive and answer questions, track all actions, and work with different user profiles/needs/permissions.

Vorteile

Ease of setup and use of software; web-based software makes is widely accessible for many users around the world on the project; meets security needs; customer service;

Nachteile

Some work-arounds were needed for our particular needs; some users will never learn how to use the software due to infrequency of use (this isn't a software issue per se).

Antwort von Firmex

Appreciate the feedback and great to hear on how easy it was to set up as ease of use is one of our competitive advantages in the VDR industry.

Beantwortet am 2.5.2024
Etienne
  • Branche: Bankwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.2.2024

Best Platform

Great platform, nothing bad to say about my user experience

Vorteile

Having used a lot of different VDRs, Firmex is a no nonsense platform with amazing customer support. Unbeatable for the price and features. The platform is extremely easy to use and has all the features needed to run a deal from A to Z.
The "view as" feature is amazing for bankers looking to review their VDR before opening it up to clients.

Nachteile

No Q&A function. If Firmex implemented a Q&A feature like Datasite, that would be awesome since this is a game changer for running processes

In Betracht gezogene Alternativen

Datasite Diligence Virtual Data Room

Warum Firmex Virtual Data Room gewählt wurde

Better cost / features. Firmex has everything we need to run deals

Zuvor genutzte Software

Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room

Better pricing for the features. Apart from the Q&A missing from Firmex, both are great platforms

Antwort von Firmex

Thanks for the feedback, really like your comment about no nonsense type platform. As for Q&A, we do offer that functionality and is a feature enabled upon request. We see not a lot of deals in North America utilize this feature compared to what our EMEA team sees within their deals. Highly encourage you to reach out to our support team or feel free to reach out to myself [email protected] to make sure it is enabled for your deals going forward.

Beantwortet am 6.3.2024
Jeremy
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.5.2024

Great Experience

Vorteile

The platform is designed to be user-friendly, making it easy for both internal teams and external parties to access and collaborate on documents. Intuitive interfaces and features streamline workflows and reduce the learning curve for users.

Nachteile

None. Firmex is a very professional and easy to use data room.

Antwort von Firmex

Thanks for the kind words and amazing review, always great to hear. We look forward to continually working with you as your VDR provider.

Beantwortet am 4.6.2024
Dan
  • Branche: Öl & Energie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2024

Excellent help

Excellent, glad its resolved so quickly.

Vorteile

Very efficient email process. Timely replies and solved the same day!

Nachteile

I had to login in to get to a page, links would be nice.

Antwort von Firmex

Thanks for the feedback. We do send out invitation emails when being granted access to a data room, wtihin the email are links to the URL of the data room project you have been invited into. There are always links that users can send to one another for a specific document.

Beantwortet am 4.11.2024
Tom
  • Branche: Risikokapital & privates Eigenkapital
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.5.2024

Great organization and excellent product!

Vorteile

Ease of use, very intuitive and great pricing.

Nachteile

Nothing to note on this, perhaps in some cases there could be more dedicated training

Antwort von Firmex

Thanks for the great feedback and sharing your experience using Firmex. We offer full 24/7 support and training for every user involved, you can either reaching out to [email protected] or call the support line. We have a SLA of 15 minute response time or less.

Beantwortet am 4.6.2024
Pieter
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.7.2024

Happy to work with Firmex-VDR on M&A transactions

Very satisfied with the VDR and the support desk.

Vorteile

Experienced and fast responding support, very intuitive working VDR.

Nachteile

The Dutch-language is not available at the moment.

In Betracht gezogene Alternativen

Virtual Vaults

Warum Firmex Virtual Data Room gewählt wurde

Price and accuracy of invoices of Intralinks

Gründe für den Wechsel zu Firmex Virtual Data Room

The pricing of Firmex Virtual Data Room.

Antwort von Firmex

Thanks for the feedback on the intuitiveness of the platform and our experience support team. Those are two areas we feel we have a competitive advantage within the VDR space and areas we are proud to highlight. As for Dutch Language we are currently improving and implementing new languages in 2025.

Beantwortet am 6.8.2024
Tom
  • Branche: Buchhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2024

Tom Kenny - user feedback

My overall experience of Firmex Virtual Data Room is very positive.

Vorteile

I like the level of control in relation to managing permissions to be very important and efficient with Firmex Virtual Data Room.

Nachteile

I don't have a whole lot of negative feedback. Firmex Virtual Data Room offers each of the services needed to host a safe and efficient Virtual Data Room.

Antwort von Firmex

Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.

Beantwortet am 4.4.2024
Taylor
  • Branche: Buchhaltung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.2.2024

Firmex VDR

Vorteile

Firmex is easy to use and is a safe and secure space for confidential information to be stored and shared.

Nachteile

the search function when adding users to the vdr can be iffy at times. I find it won't always find the person(s) I'm looking for even though they are in the data base.

Antwort von Firmex

Thanks for the feedback. I would be interested to better understand your issue with searching for users that are already in the system, whether this is to add them to another project within your subscription or to see what they have accessed within a report, as we have multiple different user search capabilities depending on the outcome you are trying to achieve. Feel free to reach out to me at [email protected].

Beantwortet am 6.3.2024
Jacob
  • Branche: Investmentbanking
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.3.2024

Firmex VDR Review

Vorteile

Data security, access levels, and daily alerts

Nachteile

Difficulty in understanding how to provide certain users with access to certain folders only

Antwort von Firmex

Thanks for the great feedback on the security and access we provide, along with daily email notifications which not many providers offer. As for providing permissions, we have folder level security as well as a View As tool that allows you to see through that groups perspective on what they have access to. If you are unsure I always recommend reaching out to our support team who is available 24/7 for any user that has access to the data room.

Beantwortet am 4.4.2024
Janie
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.11.2023

Firmex -Files at your Fingertips

Vorteile

Files are easily retrievable and a source of truth repository for all related documents. No chasing down emails or latest versions of files.

Nachteile

The filing system could be easier to manage, or have better categories to choose from.

Antwort von Firmex

Thanks for the feedback on how easy it is to retrieve documents within the platform and not having to chase down what the latest version of the document as we have a version management tool built into the platform. I would be interested to know how we can make the system easier to manage as you already said it was easy to retrieve files, our product team is always interested in feedback so feel free to reach to me at [email protected]

Beantwortet am 28.11.2023
sam
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.2.2024

Samuel Radomsky

Vorteile

Easily accessible, reliable, features like reports are helpful

Nachteile

I wish I was able to uplaod zip files into the VDR>

Antwort von Firmex

We appreciate the feedback on the reliability of our product as we pride ourselves on being a product that you will never have to worry about the check engine light coming on. Firmex does have the ability to upload/download zip files, they can't be accessed through the viewer but we do have the ability to upload/download zip files. If you ever have any questions or are in doubt, please reach out to our support team that is available 24/7 at [email protected]. Thanks again.

Beantwortet am 6.3.2024
Dhanusha
  • Branche: Buchhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.7.2024

Ease of Use

Vorteile

- Ease of Use
- Document Sharing
- Document Storage

Nachteile

- No cons as of now
- Have only used for past year

Antwort von Firmex

Thanks for the feedback, great to hear that it has only been positive with Firmex thus far which is a common piece of feedback. We look forward to continually working with you on all your future VDR needs.

Beantwortet am 6.8.2024
Jeremy
Jeremy
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.1.2025

Thank you [sensitive content hidden] Seamless integration

Overall very pleased and appreciate the support from their account management

Vorteile

The product itself is great, but the support team is unbelievable. Setting up data rooms can be dull, tedious, and complicated. [sensitive content hidden] from their account management team made this a breeze!

Nachteile

I don't have any complaints with Firmex data rooms

Antwort von Firmex

Thank you so much for your positive feedback! We're thrilled to hear that you find our product great and that our support team made setting up data rooms a breeze for you. We strive to make every aspect of our service as smooth and efficient as possible, and it's wonderful to know we hit the mark. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Beantwortet am 5.2.2025
Aaron
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 9.2.2024

Tool of choice

Works a treat for us! No real complaints.

Vorteile

The Q&A function is unparalled, it just makes it easier.

Nachteile

Help search is limited, would be nice to have a chat function.

Antwort von Firmex

We appreciate the positive feedback on our Q&A module, great to hear that it is being utilized for your deal. As for support help, we offer 24/7/365 support assistance. We also have an online Knowledge Base that can be found here https://support.firmex.com/hc/en-us, it has tutorial videos and step by step instructions. We are looking into a chat service for our support team as well.

Beantwortet am 6.3.2024
Sean
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2023

Ease of Use

Vorteile

I really enjoy being able to set up Data Rooms for our clients very quickly and seamlessly. This saves time for all parties. I really appreciate the availability of customer service being available for all of my questions as well!

Nachteile

I feel that the user interface can be worked on a little bit to make it more user friendly, such as larger tabs or buttons that would make the end user experience more enjoyable.

Antwort von Firmex

Thanks for the feedback as it's great to hear that you enjoy using our platform for your clients when they require a data room. We made some UI updates and are currently looking to complete the entire VDR UI updates next year.

Beantwortet am 1.11.2023
Zie Mamadou
Zie Mamadou
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 21.10.2023

Firmex Virtual Data Room, un espace virtuel de données

Outil très utile pour les audits, la gestion des documents

Vorteile

Firmex Virtual Data Room, est une salle virtuel de données qui vous permet de gérer et de collaborer en temps réel sur des données

Nachteile

Coût élevé et requière des compétences en gestion des données

Antwort von Firmex

Merci d'avoir partagé vos réflexions ! Nous sommes heureux que vous trouviez la plateforme utile pour vos besoins de partage de documents. Nous travaillons fort pour garantir que nos prix reflètent fidèlement la qualité du produit et le niveau de service que nous fournissons. Si vous souhaitez vous connecter pour vous assurer que le plan que vous avez en place est le plus rentable pour vos besoins, nous vous encourageons à contacter votre représentant Firmex pour en discuter. Si vous avez des recommandations sur la façon dont nous pourrions rendre la plateforme plus conviviale, nous serions ravis de connaître vos idées !

Beantwortet am 2.11.2023
James
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.1.2024

Best Dataroom Option

10/10 would recommend to anybody needing a dataroom.

Vorteile

It's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.

Nachteile

Not much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.

Antwort von Firmex

We appreciate the feedback, great to hear about your experience.

Beantwortet am 1.2.2024
328 Bewertungen

Ähnliche Kategorien