Logitude World

Vorteile

Completed solution for freight forwarders with an efficient CRM and comply with transportation best practices.

Nachteile

Doesn't includ FMS fonctionalities to manage your fleet if you are also a carrier.

Vorteile

The overall experience is very intuitive. Simple screens with powerful features on the back, make it an important tool for even the most inexperienced.

Nachteile

As with all Saas solutions , are not fully customizable on the specific needs of a company, rather than trying to fit into the mass of the industry. There are some features that lacking comparing to other alternatives and should be included by default in my opinion, but maybe they will implement them in the future. The handling of Customers vs Agents is counterintuitive at times.

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Vorteile

compare to my complaints nothing is good

Nachteile

Worst Support,
No responsibility,
No Feedback,
worst of all, no complaint center, if you wish to search there is nothing available.
very much disappointing company.

Vorteile

I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice.

Nachteile

The preset reporting might be setup differently but as they can be tailor made this is really not a big issue.

Vorteile

Several modules, capable of managing airfreight, seafreight and roadfreight business. Online available 365 days per year and good pricing.

Nachteile

There's no negative experience so far. Everything runs smoothly from day 1.

Vorteile

The mobile app and the tracking service are a convenient and user-friendly tool that allows customers to track their shipments directly from their smartphones. customers can save a lot of time and effort that would otherwise be spent on manual or offline processes. They provide customers with greater visibility and transparency into your operations and processes

Nachteile

There isn't anything significant to mention, honestly. However, if I had to say something, I would suggest having more options for software integrations that complement the accounting software, such as expanding the range of integration options

Vorteile

After implementation process, everything is logical and easy to use.The database architecture and process fits to our working way however we have some specificity, that Logitude team were able to adapt to.Logitude offer us a great tracability for each shipment, in terms of events and documents sent and received, also specific view can be easily managed.Automation module permit us to save a lot of time, and avoid the human error issue...Build in Follow up allow to make perfect to do list for each user while its directly linked to shipment. A special thanks to [SENSITIVE CONTENT] for their usual avaibility help and assistance.

Nachteile

Of course some module are missing, since our industry has to evolve each day.But in 6 months of use we have already saw modules that were missing. The 4 times / year release, make us confident in the fact that all needed development for our industry will be done timely.

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Vorteile

very fluid, intuitive, faster...missing some view

Nachteile

accountant dept will be a very good option

Vorteile

- User Friendly - Value for Money- Excellent Customer Service- You can create your own style of any documents/templates by your own

Nachteile

- Multiple Accounting reports are missing.- API are bit expensive if you want to integrate with other software internally.

Vorteile

After getting warm with it, it is a great pcs of software. you can copy shipments, change shipments very easy and quickly. due to web based architecture you can login from everywhere (iPad, pc, mobilephones) support is great!

Nachteile

havn't found so far :-))))))))))))))))))))

Vorteile

combi: logistics & finance and detailed.

Nachteile

no comment. sometimes it can be faster.

Vorteile

could solution with CRM and Customer visibilty

Nachteile

Support team available via email but not phone call

Vorteile

Ease of use is key. Clear and concise dashboard helps us to stay on top of all shipments.

Nachteile

There is an inconsistency between quoting forms/documents that they are in the process of cleaning up.

Vorteile

The price is very inexpensive that’s why it’s good to begin your business

Nachteile

The aspects is not intuitive for me ! All menu is ok regarding how you want for international transport !

Vorteile

Easy to use. complete apps for FF. From operations to accounting all could be done easily.

Nachteile

Alarm and full system to monitor shipments. Myview is not efficient to push user to follow and update shipments routing. Adding a WMS will be great.

Vorteile

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access.
Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities.
It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking.
Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays.
In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company

Nachteile

Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.

Vorteile

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product.
If i'm not in the office, i can access all my critical information from my phone/tablet directly.
Their client portal also enables my clients to monitor the status and location of their investments.
I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate.
Their support team is 10/10 rating; They are quick to respond and are always happy to assist.

I recommend Logitude, it's a great app with a great team behind it.

Nachteile

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Vorteile

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo.
Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user.
The support during the trial was second to none as well.
Also, the compatibility with Quick books made life very easy for our accounting.

Nachteile

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

Vorteile

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Nachteile

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)

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Vorteile

Cover all the freight forwarding business workflows.
Interface - User friendly
Mobile App
Share info with your customer
Easy setup
GREAT SUPPORT

Nachteile

Does not provide integration with the big crm players on the market, like Salesforce and Dynamics.

Vorteile

Great features, very detailed and easy to use after 2-3 weeks usage.

Nachteile

Missing out some small features like received rates for LCL ocean freight and reports for employee commission.

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Warum Logitude World gewählt wurde

Zuvor genutzte Software

Vorteile

Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China.

Nachteile

This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY....

Vorteile

all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights.
Very handy tool where data from previous shipments can be copied (even costs and selling rates).
Good customer support.
Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend.

Nachteile

quoting tool is not really user friendly
no solution for warehouse management or customs clearance process
EDI data export and import from partners does not an exist
no break bulk options/booking

Vorteile

Excellent features per price value.
Logitude willingness to work with us regarding customization.

Nachteile

Lacking a rate module (having this feature would help organization gain a competitive advantage).

Vorteile

Easy tıo use, economical and efficent palatform. Receive very fast technical support in case of any software problem. The best in class customer service!

Nachteile

Able to send FWB/FHL message from the mobile telephone whenever I connect to internet. No need to go to airport or head office for this function. Time and personnel saving.

Vorteile

With Logitude, it's easy to create AWB's, quotes and invoices and directly share them with your customers via Shared Logistics. You can also easily create frequent shipments by simply copying them.

Nachteile

We like everything about Logitude. It's truly is a system for the future.

Vorteile

most of the operational tools, quick development for new features, and a good mix of accounting in the operation give good control over cost/budget to actual expenses, and collection.
also, good control over payment/collections.

Nachteile

warehouse /cross dock systems still very complex and not effective
so is the quote system- the crm...not efficient.

Vorteile

For internal structure it works perfectly and customer’s also happy with this software. It is well done for accounting, has all tools for freight forwarding industry, smooth interface and support is perfect.

Nachteile

Nothing

Vorteile

Easy access and easy to use, very afriendly to new users

Nachteile

not agreeable with the Chilean Accounting requirements .

Vorteile

- Nice and clean view
- ease of use
- well defined steps
- flexibility to adapt to the company needs

Nachteile

- the accounting module covers only the operational part, it would be nice to consolidate full Accounting mode in order to have all in one place

Vorteile

ITS A CLOUD SOFTWARE.
SIMPLE TO CREATE SHIPMENTS OR COPY/DUPLICATE THEM.
POSSIBILITY TO CREATE CUSTOMIZE EMAILS/DOCUMENTS.

Nachteile

INVOICING (NO CERTIFICATE INVOICE FOR PT CUSTOMERS);
SOMETIMES BUGS/ERRORS OCCURS AND IN SOME CASES IT TAKES TOO LONG TO SOLVE THEM;
SHOULD HAVE ALREADY AN APP VERSION FOR MOBILES, AT LEAST FOR OPERATIONS/TRACKING.

Vorteile

- Covering all aspects of core logistics operations, although it needs some other options like miscellaneous job file, for example when you do packing or documentation service but you don't move the shipment, so, you need to file this service without putting origin/destination/AWB/BL etc..
- very nice data capture for all details you need in regards to reporting.

Nachteile

easy to use in the matter of filling up forms and fields

Vorteile

Friendly system to use in our Freight Forwarding industry

Nachteile

on the AWB labels you cannot edit spaces that need somethings adjustments

Vorteile

It is user Friendly . The customer service department is up to the mark , whenever you need assistance they will be there to help you out , during the implementation time one of their representative was completely with us for 10-12 hours daily . last but not least it cloud base software and you do not need to invest anything in respect to storage or date security .

Nachteile

Honestly speaking I do not have much to write something about cons , but I believe if they increase the features it will help them more to capture the market

Vorteile

Everyone can use it and understand it quit quick.
Good and professionell system that gives you the guide to understand what you should click in.

Nachteile

INNTRA for the Sea freights its still not up and running. Because of this its not giving you the full potential with your shipments in an operational matter.

Vorteile

Very easy to use, very intuitive. We have greatly improved the process opening and AWB emission in record time. CRM help us to control the entire business side.

Nachteile

We can not bill directly to the clients because it is not a certified program in Portugal. So we have an extra cost.

Vorteile

customer service, frequent system upgrades, customization, shared logistics, dashboard, follow ups,

Nachteile

that the shipment details are divided into different tabs (general, orders, packages, routing, etc.) I like to see everything at once.

Vorteile

It is so easy to use, it only requests relevant information and it is predictive - so we don't need to open 100 windows to load the data. Also it has a great library of docs to easily send to customers and partners. It is simple but yet very complete

Nachteile

No cons - some docs need to be adjusted to our requirements, but it is not too complicated. We can develope ourselfs or the logitude support team develope for us.