Logitude World
Über Logitude World
Logitude World Preis
Logitude World bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Logitude World ist ab 39,00 $/Monat verfügbar.
Alternativen für Logitude World
Logitude World Erfahrungen
Funktionsbewertung
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
E-Volution in freight forwarding
10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.
Vorteile
Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product.
If i'm not in the office, i can access all my critical information from my phone/tablet directly.
Their client portal also enables my clients to monitor the status and location of their investments.
I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate.
Their support team is 10/10 rating; They are quick to respond and are always happy to assist.
I recommend Logitude, it's a great app with a great team behind it.
Nachteile
After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.
Antwort von Logitude
Thank you so much for this 5-star review. We really appreciate your trust and support! We will do our best to continue providing world-class services and strive to exceed your expectations. We are delighted to have you as a customer and grateful for your help in spreading the word about us.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Logitude & Custodia Freight Services
Very happy.
Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.
Vorteile
The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo.
Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user.
The support during the trial was second to none as well.
Also, the compatibility with Quick books made life very easy for our accounting.
Nachteile
Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Worst Customer Feedback No after sales support
One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN]
One of my worst experience
Vorteile
compare to my complaints nothing is good
Nachteile
Worst Support,
No responsibility,
No Feedback,
worst of all, no complaint center, if you wish to search there is nothing available.
very much disappointing company.
Antwort von Logitude
Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to move forward and make the implementation project successful by being responsive and arrange calls whenever needed, we tried our best to help you with the project and got you to work with the system.
As a global freight forwarding software serving over 80 countries now, we received many development requests from all customers worldwide. Our Product Management is making evaluation andmany of themare become developed as part of our five (5) annual releases. You can check all of them here: https://logitudeworld.com/category/release-notes-updates/
All the best and success in your business!
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent software above the expectation
Excellent experience
Vorteile
I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice.
Nachteile
The preset reporting might be setup differently but as they can be tailor made this is really not a big issue.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Overall great product with many features
I love working in the software and it makes our team work easier together.
Vorteile
Great features, very detailed and easy to use after 2-3 weeks usage.
Nachteile
Missing out some small features like received rates for LCL ocean freight and reports for employee commission.