Über AdvancedMD EHR

AdvancedMD ist eine einheitliche Suite mit Softwarelösungen für Organisationen in den Bereichen psychische Gesundheit, Physiotherapie und Gesundheitswesen sowie für unabhängige Arztpraxen. Zu den Funktionen gehören Praxismanagement, elektronische Patientenakten, medizinische Abrechnung, Tools für die Patientenbindung, Telemedizinfunktionen, Patientenakten, Reputationsmanagement, Finanzanalysen und Business-Intelligence-Berichterstattung, die alle zusammenarbeiten, um Arbeitsabläufe in medizinischen Praxen zu automatisieren. Integrierte Arbeitsabläufe automatisieren den Patientenzyklus und verbessern die Patientenerfahrung, beginnend mit einer Selbstbedienungsfunktion für die Vereinbarung von Terminen vor Ort oder per Telemedizin. Erinnerungen können per SMS oder E-Mail gesendet werden, um Patienten über Termine zu benachrichtigen. Mithilfe automatisierter Funktionen wird die Verifizierung der Versicherungsberechtigung von Patienten mit Terminen am nächsten Tag automatisch durchgeführt und das Personal auf potenzielle Probleme aufmerksam gemacht. Aufnahme- und Einwilligungsformulare werden über ein Patientenportal gesendet und automatisch in die Patientenakte aufgenommen. Mit einem Arztdashboard können Akten und Rezepte von einem zentralen Ort aus verwaltet werden. Die Gebührenerfassung erfolgt während des Aktenführungsprozesses, ohne dass das Abrechnungspersonal Inhalte kopieren und einfügen muss. Die Cloud-Plattform von AdvancedMD bietet Fernzugriff und ein Höchstmaß an Datensicherheit. AdvancedMD ist browserunabhängig für Mac- und Windows-Betriebssysteme und über eine iOS- und Android-App für Mobilgeräte verfügbar.
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AdvancedMD EHR Video
AdvancedMD EHR Software - 1 - Vorschau
AdvancedMD EHR Software - 2 - Vorschau
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AdvancedMD EHR Software - 4 - Vorschau
AdvancedMD EHR Software - 5 - Vorschau

AdvancedMD EHR Preis

AdvancedMD EHR bietet keine Gratisversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

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AdvancedMD EHR Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,2
Funktionalität
3,6
Bedienkomfort
3,5
Kundenbetreuung
3,4
5 von 443 Bewertungen Alle Bewertungen anzeigen
Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.1.2018

AdvancedMD is an integral software in our practice

Vorteile

The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.

Nachteile

It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.

Alexandra
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 17.1.2023

Highly Customizable EHR

I really like the software and the providers I work with do too. It just takes time to ramp up.

Vorteile

I love how customizable the software is. It works for any specialty. This makes it great when working with multispecialty practices that require a lot of different features for each provider. There are many ways to do the same thing so the flow can also be customized.

Nachteile

Since it is a blank slate this can be intimidating for a lot of providers and it is hours of work to get perfected. It is expensive for AMD to build the templates so it falls on the staff. The prebuilt templates are not great. Learning the software is really difficult and I only know a handful of providers that can utilize the custom features. However, once it is set up it is fabulous. Investing time in the software is what is going to make it amazing.

Cindy
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
5
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 17.2.2020

Poor training from day one!

About to lose my business - nobody would listen except Customer Care. [SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing. Sad that I was promised so many things and didn't get what was promised.

Vorteile

When I was "sold" on this software, I was promised 11 hours of training. I was so excited about the features that it offered. I was on the phone for over 2 hours with the tutorial. The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks. It was told that billing would begin ASAP and that revenue would be flowing into the practice.
I have over 100 superbills saved up for the launch date. I was excited that the first 2 months would be free of charge and that the next 2 billing cycles would be at a reduced rate.

Nachteile

After the sale was complete - I was given a training specialist who spent at the most - 1.5 hours with training. It took a few weeks to even get him to call and help set up AdvancedMD. After he set us up, it was another couple of weeks before we heard back from him. From the time I signed the contract - it was 6 weeks before we went live, then the 11 hours of training never happened. My first 2 "free months" came and went and there wasn't a single claim being worked. The trainer from that point on literally WASTED my time and money as she would call to "introduce" herself on a 3-4 minute phone call. It was another 2 weeks before she called again. What a waste of money for my staff to plan on 1 hour training and only receive 4 min. Her trainings were inadequate, she didn't know the system, and I didn't have proper training to even know what questions to ask her.
My extreme disappointment in the set-up and training has been a HUGE factor for my business. I am in crisis mode with this billing company and nobody seems to care. If it weren't for customer care, I would be in such a mess that I wouldn't have a single dollar. The first billing cycle was on month #3. I owed $500 and hadn't even collected $200 at that time. The next month rolled around and I still hadn't collected more than $400, yet I owed another $500. Accounting billed me $1500 and automatically took it out of my account.
I don't know what is going on with AdvancedMD, but I am desperate for help

Julia
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 17.1.2018

PM is great, EHR is just okay

Overall, I am very happy with the PM and "2-3 out of 5" happy with the EHR. Once you become familiar with the difficult quirks, it just becomes second nature. However, what is "second nature" for me now would be appalling to someone who is familiar with a most customizable, more user-friendly EHR.

Vorteile

The scheduling part of Advanced MD is so intuitive. To move an appointment, just click, select "move", and click on the date and time you want instead. I like how you can customize the time intervals, color code appointment types, and assign each a default length of time. Adding a patient is easy. Making billing notes, sending messages/tasks, entering patient info, are all quick and simple. There are nice features in the EHR, such as being able to pull in medication history from a national database, look up pharmacies, customize acronyms and use pull-down menus to drop in often-used phrases.

Nachteile

Actually customizing the templates is quite difficult if you have not been formally trained by Advanced MD specialists, which costs extra. Trying to figure it out yourself online via training videos is next to impossible because it is not customized to your situation. Also, finding training videos to answer specific questions is also near impossible. In order to print a note out, you have to select a "WordMerge" option from a menu, then click several times until a word document opens up, which you can THEN print. Far too many clicks just to print out a note, in my opinion. I have not found a simple way to print out all of a patient's notes, so I end up repeating this process many times when an entire medical record is requested -- VERY time consuming. Advanced MD offers all sorts of conferences and trainings, but they all cost outrageous amounts of money, and most are in a location where you would have to travel to get there. I wish training was more accessible and not so costly. I wish creating templates were more intuitive and more easily done by a regular run-of-the-mill user.

Verifizierter Rezensent
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 23.2.2021

A Decent All-Around Documentation Tool

Overall, it worked fairly well for what we needed from it, and was more user-friendly than a couple programs I used in the past (whose names I can't recall). On the other hand, software bugs were common, and were harmful to productivity. Customer support was relatively helpful when needed.

Vorteile

Every employee can use the same program, including both medical and counseling personnel. This integration means everyone can reference notes as needed from both sides. The note templates (text fields, drop-down lists, tabs) can also be changed by administrators as needed and as preferred, so if, say, a counseling assessment is found to likely benefit from new questions, those can be added as new text fields.

Nachteile

In constant daily use, bugs were common. Sometimes AdvancedMD wouldn't play nicely with Chrome, and the cache and cookies had to be reset. Other times, a note that may have been started while online wouldn't be savable if the internet went off then back on. The settings and personalization for users could be difficult to find, understand, or to make certain organizing oe aesthetic changes that would helpful.

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