Moosend
Über Moosend
Moosend Preis
Moosend bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Moosend ist ab 9,00 $/Monat verfügbar.
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Moosend is Amazing!
Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails.
Vorteile
The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.
Nachteile
The fact that they do not have a mobile app yet or that their website is not mobile friendly.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
If you're looking for the best ESP, LOOK NO FURTHER.
I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience.
There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them.
Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself.
Vorteile
- The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan.
- The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling.
- The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be.
- Their willingness to implement new features and how they listen to user feedback!! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing.
- Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus.
- There's probably even more I'm forgetting right now!
Nachteile
Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.
Gründe für den Wechsel zu Moosend
- Better pricing - Better (and free!) white label functionalities - Much more attractive, easy to use interface - More features - Better reputation in regards to deliverability and support - Live chat (must for me) - ...- Branche: Medienproduktion
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Awful, incompetent support
I had to contact support 3 times in 2 weeks. None of their advanced features actually work without contacting support. First, my landing page wouldn't work because there was an ' (apostrophe) in the title. That took several days for support to figure out and come back and find a solution. The last time I spoke to them, my landing page was not tracking Facebook conversions. They tried to tell me to contact Facebook. There is no problem with the Facebook Pixel since I have verified conversions on other websites. The problem is with Moosend, but they just want to pass me off somewhere else.
Vorteile
The platform is very cheap. It claims to have several advanced features.
Nachteile
You get what you pay for.
None of the advanced features actually work.
Support takes ages to get back to you.
Antwort von Moosend
Apologies for the issue you faced. Our support team had escalated the issue to the appropriate dept but it took some time to be resolved.
Please note that we are working on making this much faster for our users so it will be much better!
We are happy to note down any input you may have in order to make our services even better.
- Branche: Fotografie
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Mixed feelings - good products but poor sales and support
An actually robust product, at a good price-point, let down by poor support and sales.
Vorteile
The basic product is excellent. Automations work well, campaigns are easy to create, schedule and send. We had some initial problems with deliverability (often an issue with providers using shared ip pools) but they had a helpful contact who helped us warm up the list and move IPs which seemed to resolve the issue.Baseline support was usually fairly quick (although see one of the caveats below).
Nachteile
We extensively pre-tested Moosend including booking a call with their sales team where we shared very detailed technical requirements, and then watched what seemed like them able to implement those requirements. We also reviewed their tech documentation to confirm that specific functionality existed (which existed with specific code examples on how to implement).We invested significantly, and then spend over $1000 on developers to try and implement that functionality, which proved impossible. We contacted front-line support who assured us that the functionality existed, and pointed us to the same documentation on their website which we had reviewed. We continued to persist with implementation. After eventually finding ourselves at a stand-still, we kept escalating until we eventually reached a level where we were told:1) The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We went back and forth and eventually got a refund (to their credit). However, we obviously weren't able to get compensation for our time, or expenditure on developers. It left a bad taste in our mouth as we had done all the right due diligence.
Antwort von Moosend
Thank you so much for taking the time to write a detailed review. We sincerely apologize for the inconvenience. It seems you took every possible step to try and resolve the issue from your side, and we're very sorry we weren't able to support you. This is exactly the information that will make us get better, and we appreciate you providing the details. We will look into this further to make sure it doesn't happen again. Please reach out to us again if you need further help or information.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Moosend Customer Service is Excellent
Overall in terms of value, I highly recommend using it especially for people who have a larger list and don't send email frequently.
Vorteile
I recently experienced an error with a Zapier app and their customer service resolved the issue in under 12 hours. They even reached out to me telling me to retry. With larger companies, you often have to contact them for a status update.
Nachteile
They are frequently making updates to the functionality and UI/UX. It doesn't have the polish or simplicity that I liked with Mailchimp but it is getting better. Creating a message in their automation tool is different from their main campaign builder so it isn't as user friendly.
Warum Moosend gewählt wurde
I have experience using Mailchimp, HubSpot, and SendFox for email marketing. I moved to Moosend from Mailchimp after they changed their pricing model making it too expensive for a non-frequent sender.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Moosend
The monthly pricing for my list size was the most affordable. I also liked how they offered email automation.- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Versatile, Functional, and great Money value
Customer support is unmatched, from day zero when I emailed them asking about their services and all. They were straight forward and the packages are fairly priced.
Vorteile
It was easy to use and very flexible in terms of design, segmentation, and customer support.
Nachteile
Sometimes emails could be flagged as spam, but that's an issue that could be fixed with time (we've only been using the platform for the past 6 months)
In Betracht gezogene Alternativen
KitWarum Moosend gewählt wurde
It was too expensive for us, given our limited use. Seriously, Moosend offers the same exact experience, features, and support as the 'big guys' for a fraction of the price.Zuvor genutzte Software
Mailchimp- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Easiest Email Platform To Date
Vorteile
Moosend is a Godsend! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple.
Nachteile
Actually, I cannot think of anything I dislike or find lacking, really!
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
An incredible alternative to other ESP providers
Pretty great experience overall. A young company that is offering a lot of really advanced email functionality for a very competitive price. Can't wait to see what happens in future.
Vorteile
The best thing about Moosend is the ability to easily create and customise your own templates and then set them up with automation triggers. This is the kind of thing that takes your email comms to the next level. The ability to set these up is also clear and easy.
Nachteile
The branding and interface are a little lacklustre, but I feel like that's easily fixed. They seem to be concentrating on the development of the platform while they're young. The UI doesn't feel as intuitive as some bigger ESPs just yet, but I feel like this is something they're probably working on.
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The best email platform on the market
Moosend has made emailing my clients super easy and fast.
Vorteile
I absolutely love Moosend! I am a new user, having come from a huge platform, to a medium platform, and when I found Moosend, it was a no brainer to move my list over. Their Customer Support is, hands down, the best I have seen on the market! Super fast tech support, new integrations and connections come daily. I would recommend this over and over to all my clients.
Nachteile
Missing a few integrations, but that is an easy work around with Zaps.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
We need to Moosend this review up
Customer support is top notch, fast and easy, and the product has been a great find in the email marketing world.
Vorteile
Easier to use and cheap compared to othera.
Nachteile
Currently there's nothing to comment about that
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Moosend for the win
Vorteile
It just works. I am not a fan of programs that are constantly buggy and this isn't the case. Issues I've had are resolved quickly. I get a real person in minutes not days or hours.
Nachteile
Sometimes specialty functions are available but they take them under consideration for future implementation.
Zuvor genutzte Software
MailerLiteAntwort von Moosend
Glad to hear you're having a smooth experience with Moosend! Quick issue resolution and responsive support are definitely valuable. It's great that they're open to feedback for future improvements too. Thanks for sharing your thoughts!
- Branche: Onlinemedien
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Useful tool for managing subscribers and sending out emails
Overall experience has been good. I use it often.
Vorteile
I can create campaign newsletters to send to my subscribers using my own template and schedule them to send at a convenient time.
Nachteile
It's not easy to generate reports.
Sometimes, I have problems organising elements of my newsletter
Antwort von Moosend
I appreciate your feedback! It's great to hear that Moosend has been assisting you with managing your subscriber list and getting your newsletters out there. Your insights on the reporting features and usability are noted, and we're continuously striving to improve based on user feedback like yours. If there's anything specific you'd like to see improved or added, please don't hesitate to reach out. We're here to help make your experience even better!
- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Unlimited emails for up to 1000 contacts.
Overall it a feasible product and we are effectively using the Moosend service for our email marketing.
Vorteile
Unlimited emails for up to 1000 contacts, this is an amazing feature especially if you want to run a targeted campaign for a selective group of contacts.
Nachteile
The template editor can get better with some pre-defined designs to edit. Hence we use Stripo to design the template and then we import the template into Moosend.
In Betracht gezogene Alternativen
MailchimpWarum Moosend gewählt wurde
Its simpler to use an online tool.Gründe für den Wechsel zu Moosend
Mail Chimp had limited number of emails.- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Newsletter provider
Vorteile
MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign. The templates are super easy to use and look amazing. The best part is the price. It does EVERYTHING you will need at a much lower price then the other companies out there.
Nachteile
I can’t really think of anything. It’s super easy to use.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Moosend Is Worth Every Penny and Feature-rich
The overall experience using Moosend has been pleasant really because it's such a capable tool.
Vorteile
The first thing you will notice about Moosend when you sign up is the almost overwhelming number of features that are available, and you can make use of almost all of these features for free on the free tier pricing plan.
I am convinced that Moosend is definitely one of the most generous Email Marketing SAAS providers out there. You can send an unlimited amount of email every month to your lists, but the only caveat is that you are limited to a maximum number of 1000 contacts per list if you are on the free plan.
The interface of Moosend is quite polished and easy to use, although the WYSIWYG content editor can take a while to load at times, that is mostly due to network conditions.
One feature that I really like about Moosend is the A/B split-testing before you send out a broadcast to your list, so as to optimize click-through and open rates because the best performing version of your broadcast gets sent to the higher percentage of your recipients or list. I hope that made sense!
Nachteile
If the network isn't stable, the content editor can take a while to load at times. Apart from that, there's nothing else that I'd complain about.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Smart Email Automation for Marketing
Helped us to be more productive in our email marketing campaigns
Vorteile
Saves me some operation costs with smart recipes (pre-set email automation). The campaign editor is also pretty intuitive and not over-whelming for custom automation creations. Another feature we like is the convenience of the landing page inclusion. Everything is handled by moosend automatically from page design to hosting. All we need to do is to send traffic.
Nachteile
Integrations with other popular Saas seem to be lacking but to be fair, they have webhooks and zapier.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Incredible Email Automation Software
We have tried a lot of different autoresponders and this has been the best of the lot. You've got high-end functions but without the cost of some of the bigger companies. We have been incredibly pleased with the deliverability we have received from Moosend.
Vorteile
This is incredibly simple to use and has most of the features you'd find in top-tier email software.
Nachteile
There are a few features that are missing from the software but the team are very responsive and always happy to discuss additions to the software.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
The best Customer Service/Support we've ever received!
It's only been a week but loving it so far and the customer service is next level. Incredibly helpful and knowledgable team (especially Nicholas) which makes a world of difference.
Vorteile
Moosend is pretty straightforward and there are loads of templates to choose from.
Nachteile
A few minor things like customising certain fonts (colours) on landing pages/forms.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy, effective and cheap.
I switched to Moosend from other competitive products. What is changed is that my job is simplified and with some better functionalities.
I am also impressed with how much interactive the support is, and how fast the service improves.
Vorteile
Use interface is very intuitive and makes the job simple and effective.
Even with a very big number of emails, the service is very fast.
Great insights also in the blogs.
Started using workflows and they proved very useful. Also found what I needed in the analytics and reporting.
Nachteile
At the moment I cannot think of anything that does not work well for me with Moosend.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Wonderful Email Marketing Software
Vorteile
Deliverability and the level of customer support - are two critical features of the software for me. I like that it is not overly complicated - there is room for more features, but the ones you get are great!
Nachteile
I would like to see some templates outside of the e-commerce realm, but that is not critical for me - I can still design a layout that works for any purpose. I also like the canvas style of visual planning of campaigns and sometimes wish Moosend could head that way. On the other hand, the step-by-step setup that they currently have takes care of all the details and ensures that your emails are ready for prime time.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
One of the best Email Marketing Services for the Money
Vorteile
Lots of features and community-driven feature development, prices are affordable compared to the competition
Nachteile
The email designer and templates are a bit old school.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Yoga Retreats for everybody
The most important is my newsletter are reaching easily my target groups and I see good score ratio.
Vorteile
Very easy software and for me that I'm not so pro digital. Also very helpful and creative the templates
Nachteile
No, to my view that I 'm using it for more than 3 years doesn't have any issues. It's good that they train us in the new features.
- Branche: Essen & Trinken
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great Support!
I love moosend! Trying to grow a business is difficult to do, but moosend takes a big chunk of that worry away.
Vorteile
You can't beat the price, especially for what you get. The userface is pretty user friendly and for the issues that I couldn't figure out, support responds quickly and is helpful. Love Moosend!
Nachteile
The building feature could be a bit more user friendly. Love the drag and drop! But editing them wasn't super intuitive. I tried deleting a custom value but couldn't find the delete button. Again, what I couldn't figure out, support did.
Gründe für den Wechsel zu Moosend
Price and Functions- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Tech Home Run
The team is awesome and always available to help and support us.
Vorteile
Easy to use and user experience is great.
Nachteile
Nothing negative comes to mind at this point.
- Branche: Eventservice
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
A simple way of using email marketing
Till far Moosend has allowed me to achieve my goals without having headaches or complaints. I highly recommend this option for entrepreneurs who are short of budget.
Vorteile
I like Moosend because of its features, it has helped me to create great subscription forms. The implementation once you understand it becomes easy to manage. Moosend allows you to create several email lists and automation options that can be visualized.
Nachteile
I felt that the integration wasn't easy to understand, there are many ways of setting up your subscription forms into your websites and that can be confused when you start using it. But still seems a great option for beginners.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent Email Marketing Software
My overall experience has been very good with the software. They have updated a lot since the beginning and it is so much easier to use. I simply hop on and update my weekly emails, proof them, and send.
Vorteile
Ease of use, nice templates, and walks you through the needed steps, gives nice emails to arrive in their inbox. Also allows you to do landing pages for events and promos.
Nachteile
No real cons - could add a few modern templates for emails (although this is not a complaint as much as preference).
In Betracht gezogene Alternativen
MailerLiteWarum Moosend gewählt wurde
I picked up Moosend as a LIfetime deal and have never left.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Moosend
I took a chance on Moosend and am glad I did. It's been well worth it.- Branche: Architektur & Planung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Cheap and Easy email marketing software with Automation
I discovered MooSend while searching for email marketing software here. I was mostly interested in the automation feature as I had a few email marketing ideas I wanted to test out, and while I could do that on Sendinblue, I wanted to be notified when a subscriber made an action that triggered the automation.
MooSend free plan comes with 2000 credits, each email recipient costs one credit. So, with 2000 credits you get 2000 emails sends. Which while limiting was fine for the campaigns I intended to run.
On signing up I was prompted to create a list and import contacts into it, I'm not sure what would happen if I didn't have a list of emails to import. Moosend Automation allows 8 workflows.
Subscriber Registered: An automatic email is sent when a subscriber registers. This to me would be great for welcome emails or to welcome subscribers who have signed up to attend an event.
Campaign opened: An automatic email is sent when the campaign is opened.
Campaign not opened: An automatic email is sent when a campaign remains unopened for a specific amount of time. This would be a great way to engage inactive subscribers.
Link clicked: An automatic email is sent when a link is clicked.
Link not clicked: An automatic email is sent when a link remains unclicked for a specific amount of time. This would be great to remind subscribers to take an action such as registering or an event, purchasing something etc.
Custom field date: An automatic email is sent when a specific date is reached. This would be great to remind subscribers a day to an event or an hour of an event.
Anniversary: An automatic email is sent every year on a specific date
Custom field value changed: An automatic email is sent when the specified custom field is set to the specified value. I'm still trying to figure this out.
Given the wide range of automation abilities and the fact that I wasn't planning a drip campaign, Moosend was the perfect alternative to SendinBlue, however, creating a subscribe/ signup form is tricky, as the form has to be embedded somewhere such as a website/ blog/ landing page.
I expected to be able to create a signup form with a link [Such as Mailchimps's eepurl.com/xxxx] I could share on social media to get people to join the list and trigger the workflow. The lack of this feature is a major letdown.
While I'm glad that a subscription form can be added to a campaign, I'd like to be able to create a subscription form with a shareable link.
Vorteile
Eight Workflow options
Cheap with an amazing free plan.
Nachteile
While I'm glad that a subscription form can be added to a campaign, I'd like to be able to create a subscription form with a shareable link I can use to get people to join a list without having to embed it somewhere.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The Most Powerful Email Marketing Solution For Business.
Vorteile
With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns
I like that it comes with spam blocker which is very helpful
Email management and marketing automation is easy with Moosend in place.
It is the best email marketing solution I have used yet.
Nachteile
With Moosend, there hasn't been anything to regret yet.
Antwort von Moosend
Thank you for your amazing feedback! We're delighted to hear that Moosend has made email marketing easy and effective for you. If you ever have questions or suggestions, feel free to reach out. We're committed to providing the best experience possible. Thanks for choosing Moosend!
- Branche: Verteidigung & Raumfahrt
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
High fives!
I love the Academy and its resources and I see them both as a chance to learn and to drive potential revenues. The follow-up videos after signing up were excellent and crammed full of things that I needed to know.
Most recently I have had the need to make a particular enquiry relating to compliance matters and I found the assistance I received from [SENSITIVE CONTENT HIDDEN] was fast, helpful and very detailed. This benefited me by ensuring that I could answer client's questions quickly and plan for future compliance reviews armed with the right information.
Vorteile
When first looked at the software I knew instinctively that I wanted to use it. It is really easy to set up lists and to watch the stats so wee where campaigns are most helpful.
It has a clean UI and the bits of the site that carry the most functionality and light and fast and easy to navigate. Really well planned out. That is why I loved it at first sight.
Nachteile
It is not quite so straightforward possibly if you have never dealt with at least some more techy lingo around the use of emails and email servers, but the resources are there to help you learn and the technical assistance is rapid.
Gründe für den Wechsel zu Moosend
It is fast, light and well supported by a team of exceptional people.- Branche: Möbel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
most efficient email marketing tool with AI product recommendations to grow your ecommerce...
Vorteile
Moosend is an amazing tool with some very unique features. The tool is easy to use and the customer service is always on point with any question you might have. The AI-based automation and email templates are a breeze to use. My favourite thing about it is it helps you engage your customers after they leave your site. It’s AI help us send cart abandonment and product recommendation mail which are completely automated which is a big plus. These features make my work so much easier, knowing that my visitors can choose a product recommendation based on their interests and needs. This product recommendations have also helped us increase our sales by 10-15%. I would say it's safe to say Moosend is probably the best ecommerce email marketing tool out there!
Nachteile
I don’t have anything to complain about this tool!!!!
- Branche: Landwirtschaft
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
New and impressed user.
So far so good. Working on switching over my automations as we speak.
Vorteile
They offer so much for an affordable cost and the subscriber amount they allow in the same price range is more than half of the other guys.
Nachteile
It is a but of a learning curve when you are used to using something like convert it. But once you learn it it is really easy to use. Plus their customer support is the best I have ever seen.
In Betracht gezogene Alternativen
KitWarum Moosend gewählt wurde
I found moosend by searching for some recourses to add to a blog post then saw the features and the price! I was like "why not try it out'!Gründe für den Wechsel zu Moosend
Budget.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
A hidden gem
Vorteile
I enjoy the simple, but powerful use of this software. It's design and user-friendly. I can set up campaigns, sales and landing pages with ease. I also LOVE the quick-to-respond customer service. They have always helped me.
Nachteile
There isn't anything I have found that is lacking yet!
In Betracht gezogene Alternativen
KitWarum Moosend gewählt wurde
Mailchimp is awful. Downright evil.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Moosend
I fell in love with the simplicity and look of the software. I am a solopreneur so I don't need a million bells and whistles. It felt that this was a perfect fit over the other ones.- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Economical
Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more profitable for customers using Moosend
Vorteile
Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.
Nachteile
should be having spam filters to bypass Gmail
In Betracht gezogene Alternativen
KitWarum Moosend gewählt wurde
No Lifetime Deal...Gründe für den Wechsel zu Moosend
Of course, Due to Lifetime Deal- Branche: Hochschulbildung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Awesome Service!
Vorteile
They are one of the best options for getting the most bang for your buck. Way better than mailchimp.
Nachteile
A few things here or there are glitchy and their reporting could be better, but they are constantly building things out so I have hope for the future.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Powertool for all Marketing needs
Moosend has been able to solve our email marketing needs. Powerful Automation tools allows us to leverage machine work, and really good tracking with custom tracking on websites helps us to identify where our sales pipeline chokes.
Vorteile
Best part in Moosend has been really powerful Automation tools, which are included from free tier upwards. Different tiers and their pricing is also very competitive compared to other tools, which feels like it is scaling reasonably, instead of holding back important features for only high level tiers.
Nachteile
Some parts of Moosend has sub optimal documentation, which requires testing what feature is actually doing. Real time chat support helps a lot though, all questions have been addressed there swiftly, and documentation is improving.
In Betracht gezogene Alternativen
HubSpot Marketing Hub, EmailOctopus, Sender, Brevo, SendPulse, Drip, Omnisend, Mailchimp, Mailjet und HubSpot CRMGründe für den Wechsel zu Moosend
After comparing around 20 different tools, and testing some of their free tiers, Moosend was giving most value in free tier, and their pricing was easily predictable. Pricing is reasonable, and suitable for small business also, when email marketing is only starting. No need to invest huge amount of money while learning what kind of automatic email marketing is working, and Moosend seems to be scaling with our operations seamlessly.- Branche: Verlagswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Big features in small package
Vorteile
Being in the publishing industry, spot communication is paramount. After going through Mailchimp, Activecampaign, Sendgrid, AWS ses, we have finally decided to stay with Moosend mainly because there is no other tool that matches the combination of feature set & price point offered. Right from seamless onsite event tracking to journey building to amazing customer support (Located out of UK so GMT & IST have many overlapping working hours ). Further, the API rate limits are also set on a very high threshold so we have never faced any problems migrating any bulk size of data into and out of the system. Lastly, being able to add as many custom fields further eases our process of managing adhoc campaign send outs.
Nachteile
No cons as per say, we are in talks with them to add additional triggers for journey building which is very specific to our case at the moment. but this is also technically not a con as we can yet continue sending the campaigns using custom field value update trigger.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Quick, efficient, effective
They have helped me organize my email marketing campaigns. They provide a lot of information and best practices. Very happy overall.
Vorteile
Ease of use
Quick campaigns with a lot of control
Free options for people starting and growing their business
Fantastic Customer Support (quick replies, good answers)
Nachteile
They listen to their customers and roll out changes and updates so anything which may not be currently available, may soon be rolled out.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Incredible and easy to use email marketing platform
I have been able to organise my email campaigns and use their features on my WordPress website to obtain emails subscriptions.
Vorteile
Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.
Nachteile
It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Smart automation of email marketing campaigns made easy with Moosend
Moosend presents great analysis on the success of your email marketing campaigns. You can easily see how is your campaign going forward and accordingly you can decide what changes you need to make. It has been really nice using Moosend. We can compare our campaigns easily.
Vorteile
Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.
Nachteile
Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Moosend: A Simple, Effective Email Marketing Platform
Moosend was a breeze to work with; their drag-and-drop editor made created good looking emails without much effort, and their automation features were sufficient. It was easy being able to track campaigns with their detailed analytics. While there were a few minor hiccups along the way, overall, Moosend was the appropriate choice for one of my clients. And even though another one wanted to move away from it (that was because of the pricing once their list grew larger).
Vorteile
Moosend's drag-and-drop editor made creating beautiful emails easy. No coding wizardry needed, just a sprinkle of creativity. Moosend's automation features let me set up email sequences that practically ran themselves. And the analytics were sufficient to track opens, clicks, and conversions like a hawk, optimizing multiple campaigns very well.
Nachteile
While Moosend's templates are alright, I sometimes wished there were a few more options to choose from. Their pricing can get a little steep if your email list starts grows (and that can happen quickly when you are doing things right).
One thing to note is that I had a few minor hiccups with their customer support, but nothing too major to complain about.
- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Moosend I found a hidden gem!
Phenomenal customer support!
Vorteile
A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.
Nachteile
Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!
Warum Moosend gewählt wurde
Deliverability and becoming educated about things I should have known prior but didn't.Zuvor genutzte Software
KeapGründe für den Wechsel zu Moosend
The phenomenal customer service! They care about customers and service, hands down great service!- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gran gestor de email marketing
Buscábamos un programa de email marketing pata nuestra delegación en el extranjero, y nuestro programa en España era incompatible en la delegación, con lo que hemos buscado alternativas y está ha sido un acierto
Vorteile
La facilidad de uso y lo fácil que es de gestionar, ño intuitivo que es y las características básicas que tiene. Lo hemos implantando en una de nuestras delegaciones internacionales y han quedado muy contentos. Cuando lo escogimos en su momento, usamos la versión de prueba junto con la otros programas, y nos pareció la más sencilla y con una interfaz más amigable.
Nachteile
No encuentro nada negativo. Nuestra delegación está encantada con los resultados
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Full fledged email marketing solution
Vorteile
-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune
Nachteile
-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.
In Betracht gezogene Alternativen
MailerLiteWarum Moosend gewählt wurde
Had all the features I could ever need with a clearer pricing structure. I feel MailChimp has a lot of upsells ("Oh, if you want to do that, it's possible, but you need to pay for this higher monthly tier...").Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Moosend
I felt it had richer features and it didn't have have any negative reviews about deliverability.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
One of the worst e-mail marketing products that I have ever used
I have been managing marketing teams for more than 10 years and I can easily say that Moosend is one of the worst Saas companies that I have worked with.Probably the worst. Customer experience is poorly managed and the quality of customer communications is at best, frustrating.
Vorteile
Moosend is cheaper compared its core competition.
Nachteile
There is a reason for Moosend positioning itself as a cheaper alternative to other email marketing and automation providers. Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features. But the worst of all - it appears that Moosend has reputation issues with anything related to Yahoo!, Aol and Verizon. No matter how good your own sender reputation is, how clean your lists are, or how good your content is, thousands of your customers might not receive your campaigns due to Moosend's IP issues. Also, you will probably need to contact to mail providers directly to get status updates. It is a small company so you would expect things to move faster. However the technical/customer support is not only extremely slow but also unresponsive to your essential inquiries.
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent email marketing functionality at a great price with brilliant support
Moosend is a brilliant tool for our business. Within my business it sends newsletters and regular automatic emails to all my custimers and leads. I also have many sub accounts for my customers using Moosend for automated emails triggered from websites and newsletters. It provides a huge value for my business
Vorteile
Ease of use
Free for under 1000 subscribers
Great real time support
great sub-account system for my clients
Nachteile
More techincal support can be harder to access
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great email marketing software
I did have trouble logging in and importing contacts once but once I figured it out, it has been a fantastic software to use and design with - the company provides helpful tips. Everything - all the features are provided. Great software.
Vorteile
I love that Moosend provides all the features I need for the amount of users we have for free AND doesn't include the logo in my emails. I also love the quirky personality of the brand in the emails they send us.
Nachteile
Landing pages is extra - but you can't have it all for free which is fine. They partner with other softwares and promote those integrations which is fine too.
In Betracht gezogene Alternativen
HubSpot Marketing HubWarum Moosend gewählt wurde
Moosend has more features for free.Gründe für den Wechsel zu Moosend
Cost was cheaper- Branche: Bankwesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Love this product!
Can't recommend it enough!
Vorteile
Great for newbies as well as experienced marketeers! Packed with great features (marketing automations, email editor, smooth and snappy UI! Highly recommended
Nachteile
In the past, they didn't use to have so many email templates but in the last months it has been addressed.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Moosend provides a great mail marketing service
The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.
Vorteile
The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.
Nachteile
Absolutely nothing. The service is great.
Antwort von Moosend
Thank you so much for your review Alex. It's a pleasure working with you.
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
An all-in-one marketing tool!
Vorteile
As an all-in-one marketing tool, Moosend can be used in email marketing campaigns, landing pages, subscription forms, and even as a lead magnet through integration with your website to track visitors and events automatically.
Nachteile
The only thing I might dislike about Moosend is that they don't have a mobile app just yet.
- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
A perfect team supporting a great product
The product alone hasn't been very easy to use but the team's personal help makes me rate it very highly
Vorteile
The support, which is the same for all product tiers and it's excellent
Nachteile
Integration with Wordpress has been a hassle and it's not very customizable