Sign In Scheduling Erfahrungen

Vorteile

Der Kundensuport hebt die app deutlich von den anderen ab.

Nachteile

Der Preis ist ein bisschen zu hoch sonst ist aber alles sehr gut.

Vorteile

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Nachteile

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Vorteile

I have been with 10to8 since the early days. I came from a large online counselling service, where I worked closely with the tech team and liked 10to8 so much that I considered approaching them to ask for a sales job in the UK! I love the clean, simple, intuitive design. There is minimal training required to use the platform, as the features are so user friendly. I loved that I was able to set up a full 'back-end' system for my one-person business. I integrated stripe and zoom and set up the calendar sync - added the booking page to my website and was all ready to go in a matter of hours. It really is an online business in a box.

Nachteile

In the early days there was quite a bit of white space and not enough data fields, but this has been more than rectified. I did used to feedback quite frequently on what I needed and I saw all of this come to fruition.

Vorteile

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

Nachteile

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

Vorteile

My favorite thing is the ease of set up. It was easy to insert in to my website, thereby increasing my appointments.

Nachteile

I truly do not have anything negative to say about Sign In Scheduling. I am sorry to see the free option discontinued.

Vorteile

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Nachteile

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

In Betracht gezogene Alternativen

Acuity Scheduling und Salesforce Sales Cloud

Warum Sign In Scheduling gewählt wurde

I didn't like the scheduling options.

Zuvor genutzte Software

Acuity Scheduling

Gründe für den Wechsel zu Sign In Scheduling

10to8 was easy to understand, and easy to implement.

Vorteile

I needed a way to manage appointments with students that would be easy to access and navigate. I also needed a free option that included reporting. 10to8 was the only program that did it all. I especially like how easy it is to customize appointment types. My students have had no trouble accessing and using 10to8, which has been an issue with other scheduling systems.

Nachteile

I'm in the US and 10to8 doesn't have great brand recognition here. I think the reminder emails sometimes end up in my students' spam folders.

Vorteile

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

Nachteile

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

Vorteile

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Nachteile

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

In Betracht gezogene Alternativen

Acuity Scheduling

Warum Sign In Scheduling gewählt wurde

Time Trade is just OK. The features are... It has only one, and that's that the appointments make it to your Google Calendar. Otherwise, it's straight set an appointment and go to calendar. The people on my team and my own appointments are added to my calendar, which makes it sometimes confusing. I feel that 10to8 has more of the features I need.

Gründe für den Wechsel zu Sign In Scheduling

Price and 10to8 just felt better to me and seems like it's more efficient for my clients. That's the main thing. A scheduler has to be user-friendly.

Vorteile

The software is professional and reliable for booking and managing appointments. The free version is excellent for solopreneurs just starting, and can easily upgrade when needed.

Nachteile

I wish the free version allowed the client to select Phone or Zoom instead of both clumped together.

In Betracht gezogene Alternativen

Calendly

Gründe für den Wechsel zu Sign In Scheduling

The free version was a better offer for my needs.

Vorteile

This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.

Nachteile

I really like this product. I’m using the free version and can’t complain.

In Betracht gezogene Alternativen

Calendly

Gründe für den Wechsel zu Sign In Scheduling

Liked the features offered in the free version and text reminders.

Vorteile

I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Nachteile

This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

Vorteile

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Nachteile

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

In Betracht gezogene Alternativen

Calendly und Acuity Scheduling

Warum Sign In Scheduling gewählt wurde

Cheaper with more value

Zuvor genutzte Software

Acuity Scheduling

Vorteile

10 to 8 has been a wonderful appointment scheduling platform and what I love most is the landing page that is customized and the ability to real time text with clients. I have used this platform for years, even after signing on with an EHR platform that offered online scheduling and calendar features which would have simplified things, I continued with 10 to 8 because I've yet found a platform as good as 10 to 8. Finally however I had to make the switch as it was too confusing working with two calendars with a full practice. Now I am moving over into my EHR completely and saying good bye to 10 to 8 and am truly sad to let them go. If there would have been a way to sync my 10 to 8 into my EHR I would have done it for sure.

Nachteile

I didn't like having to merge clients all the time. There should have been a better way for returning clients to schedule without having duplicate listings for the same client. That got annoying. Likewise, I did not like the new platform and it seemed to have less features than the original. This was what helped me to make the switch because we were running into glitches with 10 to 8 and got tired of it.

Vorteile

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

Nachteile

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Vorteile

Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

Nachteile

No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Vorteile

This is such a useful tool for bookings and giving client reminders of their appointments. I'm delighted I found 10to8 which makes the whole booking process smoother.

Nachteile

Payment integration with square would be great.

In Betracht gezogene Alternativen

Google Workspace

Gründe für den Wechsel zu Sign In Scheduling

Because it was simple and easy to set up.

Vorteile

I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!

Nachteile

Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).

Vorteile

I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.

Nachteile

Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.

Vorteile

I was searching for a software to be able to manage my appointments. I found 10to8Scheduling Software and it has helped me manage my time and appointments the way I envisioned it to be. Before I used this software, my calendar was a mess and I would sometimes double-book appointments since I overlooked the schedule. Ever since I’ve been using this software, I’m more organized and at ease when it comes to scheduling meetings. The software sends me reminders, and aside from the computer, I can also use it on my Smartphone. One perk offered is that the first 100 appointments are free. That’s a very good marketing promo.

Nachteile

The only thing I didn’t like about this software is the interface. As a graphic designer, I would have preferred to see something more colorful and attractive. Other than that, everything seems to be fine.

Vorteile

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Nachteile

Con: You can add buffer times before or after but not both, which can be a drawback.

Vorteile

I would be lost without this super business tool. My customers love it so that is why I use it today.For non technical individuals you can not go wrong when setting up or administering the service 10t08 provide.

Nachteile

I have no grounds to not like the product, never caused any issues and helps increase and support my business.

Nachteile

Sometimes it doesn't sign in automatically when updated, which causes issues as people wouldn't think to check.

Vorteile

Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use

Nachteile

Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan

Vorteile

It has meant that I could create a number of different types of meetings for different clientele but through the same link. It synced easily with my zoom and automated meetings and reduces down a huge amount of administrative tasks and processes e.g. the email bouncing of when someone is available for a meeting.

Nachteile

Nothing. It’s been so helpful but I wish all the features could be free!