Mailjet Erfahrungen

Vorteile

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Nachteile

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Vorteile

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Nachteile

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Mailjet

Price was far better. In addition, MailChimp charges based on size of mailing list. I'd rather be charged by number of emails that I send out. My current package is perfect for my needs at a reasonable price.

Vorteile

The software is really very useful for creating emailing campaigns. Easy import of contact lists

Nachteile

Customer service does not answer calls, apart from that I find the software excellent

Vorteile

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Nachteile

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

In Betracht gezogene Alternativen

Selligent

Warum Mailjet gewählt wurde

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Zuvor genutzte Software

Sailthru

Vorteile

this make the job we used for : send mail throught smtp and delivery ASAP

Nachteile

some mails are tagged as spam and so never read by receiver. We can go on next level on MailJet to have private IP but price is no more interesting compared on other competitors with more reputation

Vorteile

Ease of use
A plethora of features
Messages arrive to inbox (not spam)
Good analytics
Overall value is good

Nachteile

Mailjet limits your sending rate at first
Some features could be more customizable (e.g. subscriber forms/widgets)
Can be a bit complicated to add sender addresses and verify URLs

In Betracht gezogene Alternativen

Sendinblue, Drip und GetResponse

Warum Mailjet gewählt wurde

Mailjet has better % of arriving in inbox (not spam) Better package of features More customization and control Overall better service

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailjet

Price and pragmatism of features

Vorteile

Mailjet has all funcionalities needed for sending transactional emails.
Great backoffice application and EU based

Nachteile

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

In Betracht gezogene Alternativen

Mailgun

Gründe für den Wechsel zu Mailjet

Better pricing model, well suited for our needs.

Vorteile

I like that it's easy to use and pretty intuitive for first time users.

Nachteile

What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized.

In Betracht gezogene Alternativen

Sendinblue

Warum Mailjet gewählt wurde

Dynamics had limitation in creating rich-media emails.

Zuvor genutzte Software

Dynamics 365

Gründe für den Wechsel zu Mailjet

MailJet had the most bang for your buck.

Vorteile

Mailjet was a great resource for creating engaging emails. The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform.

Nachteile

So unfortunately I was unable to continue using Mailjet. The cost involved is pretty competitive but still very expensive. I came into some problems with a few of my emails and the customer service was underwhelming. They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on. Unacceptable. So I switched.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Mailjet

Mailjet was cheaper than Mailchimp and that was the primary reason I chose Mailjet.

Vorteile

1. Has multiple plans to suit companies with lower budget2. Helps you verify email address of leads before broadcasting emails3. You can also do A/B testing using Mailjet

Nachteile

1. Live chat feature is missing. So you cannot get instant solution for your problems2. Email auto-response fails at time

Vorteile

I appreciate Mailjet for a couple of reasons. The first and most important is reliability. My E-mails always get sent out, and they always reach their destination. Mailjet is careful about preventing users from using it as a spam gateway, which means it has a good reputation which means that other companies and servers do not block Majiljet which means that my mail gets sent out properly. The second thing I love most about Mailjet is how easy it is to set up. When I went to set it up, the configuration was simple, and it started to work quickly. I also love Mailjet because it has a useful dashboard that allows me to check and ensure that my E-mail did get sent out and reached its intended recipient. That leaves me never wondering whether my message was received or not.

Nachteile

What I appreciate least about this software is that there have been limitations placed on my account which limits how many E-mails I can send out within a specific period of time. While I have never reached the limit, or even really approached the limit as far as I am aware, and I am aware it is to ensure that spam is not sent out, I still felt that the limitation was not necessary and although I continue to happily use the software, and will continue to do so, this would probably continue to be my least favorite aspect of using Mailjet.

Vorteile

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

Nachteile

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

In Betracht gezogene Alternativen

Mailchimp

Warum Mailjet gewählt wurde

It was too expensive

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailjet

Cost factor above all.

Vorteile

I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.

Nachteile

That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.

Vorteile

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

Nachteile

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Vorteile

So far, I have mostly only used the transactional emails. Our developer found this solution and it integrated with our platfrom through the API very smooth. My role was to create and design the email templates. It was very intuitive to use and has a vast feature set. I quickly setup 15+ custom templates within a few hours. The developer had them connected and running within a couple days.

Nachteile

The reporting is a bit confusing compared to other email tools I have used. When I had to go and find if someone was triggered a transactional email and it wasn't easy to find the information I needed.

In Betracht gezogene Alternativen

SendGrid

Gründe für den Wechsel zu Mailjet

Ease of use, functionality

Vorteile

The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.

Nachteile

The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

Vorteile

As we have to be sure that all the mails from our store goes to our customers, we did search for an easy solution. Mailjet is easy to configure and very stable. It was very easy to connect Mailjet with our Storesoftware.
In I think 4 Years of using Mailjet we had to contact the support 1 time, they did help us very well.

Nachteile

Okay the backend is sometimes a bit confusing and have to click arround to find the things you are looking for

Vorteile

This is the perfect solution for my needs: I define the email templates in a nice editor, get an ID, and then from my application i just call a command to send that email using the ID, along with my parameters. And somebody else (who is way better than me in this) is taking care of the sending, spam, opened/read etc. It works great, requires very little from my side, looks like it is ready to scale, I'm very happy!

Nachteile

The email editor is where i spend most of my mailjet time. It is very good, but could be even further improved. Working with variables could be better and easier, validation at the editor could help in avoiding errors later, etc. But again, the tool gets A today, and I'm asking for A+.

Vorteile

Easy to start. In just a few minutes you can be up and running with your first campaign.
Generous sending and contact limits for the startup.
Good Wordpress support.

Nachteile

Nothing so far. Working as supposed with nothing to complain about.
If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Mailjet

More affordable solution.

Vorteile

Ease of use, reliability, user friendly experience, statistics and its exporting. In 5 years of use, not one problem.

Nachteile

Sometimes the user interface is a bit sluggish, but i don't know, it might be a browser problem, because most of the times it runs without a problem.

Vorteile

The thing I like most is that as a service it just works, the end. I have never had any service related issues from Mailjet.

Nachteile

I hate to say nothing but so far I have had no complaints with the product or the service. So far all has been exactly as promised.

Vorteile

Deliverabilty is very high, webhooks and callback for bounces if fantastic, history of delivery by user is a great debugging tool

Nachteile

We have used a bandwidth based delivery service (instead of credits) in the last years and this model is more suitable for us because we have a lot of email but we are not worried about delivery times

Vorteile

I am long time with this software. I am familiar with all functions.

Nachteile

I have contacts divided in groups. I open on group of contacts and inspect each contact separate. When discover that one contact in group ACTIVE is no more active, I want to send this contact in other group. Until yesterday near mail address, I have option SEND TO. Click at this option and in drop down menu I have opportunity to chose among all groups of contacts. Click at one of them and my contact is copied in new group for example - NOT SO ACTIVE. You are cut very useful function for managing. Why?

Vorteile

Mailjet allows to send bulk emails and the management console is very user friendly. Any one can easily configure email relay settings. I'm using mailjet for more than 2 years and it is secure way to send bulk emails.

Nachteile

Limitations on daily email send quota.

Vorteile

I run a webmail client on my email server, and can usually only send and receive via that webmail client..... but with mailjet's SMTP service, I can use ANY email client on mobile or pc to check mail on the go!! Love it!!

Nachteile

NO CONS WHATSOEVER!! I have not yet experienced anything negative at all!!!