Ringover Erfahrungen

Vorteile

I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Nachteile

t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"

Vorteile

The integrations, the click to call feature, power dialer and the customer service

Nachteile

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Vorteile

Really easy to use and setup for a team.

Nachteile

Sometimes it breaks and there have been a few shortages in the past few months.

In Betracht gezogene Alternativen

Aircall

Warum Ringover gewählt wurde

We were not happy with their service.

Zuvor genutzte Software

Aircall

Gründe für den Wechsel zu Ringover

We had a bad experience with Aircall before

Vorteile

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Nachteile

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Vorteile

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Nachteile

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Vorteile

The soft phone feature. And nothing else.

Nachteile

The cunning cancellation policy and hopeless customer Support.

Vorteile

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Nachteile

I haven't discovered anything I don't like

Vorteile

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Nachteile

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Vorteile

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Nachteile

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Vorteile

Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product

Nachteile

The subscription is a bit high for small business but it worth to try

In Betracht gezogene Alternativen

Google Voice

Zuvor genutzte Software

Google Voice

Vorteile

Many things: easy to setup, the IVR, really easy to deploy inside my company.
And the "monitoring" is really interesting.
The redirection of the calls in function of the different rules is really interesting.

Nachteile

Sometimes we had some trouble with the communication, people didn't hear us well.
And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

In Betracht gezogene Alternativen

Aircall

Gründe für den Wechsel zu Ringover

The administration console is more easy to understand and setup, there are more options than aircall and the pricing plan is more understandable than your concurrents.

Vorteile

integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

Nachteile

VoiP always has some reliability issues and this has shown up once or twive

Vorteile

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Nachteile

overall it was good at making calls. I didn't get to test many more features.

Vorteile

it is superb!
it makes it easy for my work, I contact a lot of person with use it.

Nachteile

I feel so apeshit on this. The least version this has powerful.

Vorteile

Very easy interface.
Good accelerated work features E.G quick dial
Simple

Nachteile

The set up could have been a little bit easier.

Vorteile

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Nachteile

For me the service is perfect, I haven't come across any issues.

Vorteile

Ringover has been a huge help for us whist we remotely onboard new employees, it has allowed employees to make calls from their desktop and mobile whilst giving me the ability to listen into live calls to provide feedback whist in training.

Nachteile

How easy it was to use, user-friendly interface and the live listening function

Vorteile

Useful and easy-to-use software for our commercial calls

Nachteile

The price per licence is high for our size.

Vorteile

Friendly user interface - great UX - Not expansive

Nachteile

Need to sign on very often or no reception of the call

Vorteile

The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!

Nachteile

I can’t fault the software and as of yet every thing is running smoothly!

Vorteile

The pricing is perfect for what you get. Lot of nice features.

Nachteile

The last version had some tweaks that was a bit regressive but they corrected it

Vorteile

Great service, easy to use, mobile compatibility and reporting tools

Nachteile

The service should be all-inclusive across all countries rather than a select few landlines.

Vorteile

Easy to use, affordable and most important it works nicely

Nachteile

Sometimes it has some interference or bad signal

Vorteile

It had such a positive impact on our business

Nachteile

Nothing at the moment as it does exactly what it was sold to do.

Vorteile

The ease of use, set up and the range of countries covered to be able to call instantly.

Nachteile

There was an issue at the start where I was unable to receive calls but the Ringover team acted fast to resolve this and everything has been going well since then.