Nutzerbewertungen im Überblick

Über Odoo

Odoo POS ist Teil der integrierten Suite von Geschäftsanwendungen von Odoo. Das Modul ist sowohl online als auch offline verfügbar und bietet einheitliche Daten für alle Geschäfte. Außerdem enthält es eine integrierte Bestandsverw...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,0
Funktionen
4,1
Bedienkomfort
3,9
Kundenbetreuung
3,6

Nutzerbewertungen zu Odoo durchsuchen

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Nabin
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 7.7.2021

Complete set of business management software

Odoo has helped us to automate our business process securely while leveraging more revenue.

Vorteile

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Nachteile

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

In Betracht gezogene Alternativen

SAP S/4HANA Cloud, Zoho CRM, Dynamics 365 und NetSuite

Warum Odoo gewählt wurde

Odoo can be implemented on-premise making it more reliable and secure.

Zuvor genutzte Software

NetSuite

Gründe für den Wechsel zu Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.
Mudssar
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 12.5.2020

Pro vs Cons of Business with Odoo

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Vorteile

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Nachteile

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

In Betracht gezogene Alternativen

Dolibarr

Warum Odoo gewählt wurde

Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Zuvor genutzte Software

SAP S/4HANA Cloud

Gründe für den Wechsel zu Odoo

easy access,installation,much famous, more funtionalities.
Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.3.2023

"Odoo: the key to more efficient and profitable business management - my testimony".

With Odoo, I have been able to solve several important business problems for my company. Firstly, the platform has allowed me to centralise all my business operations in one place, eliminating the need to use several separate software and tools to manage different functions of my business. This has greatly improved the efficiency and productivity of my employees, allowing them to spend less time juggling different tools and more time focusing on their core tasks.In addition, Odoo's project management functionality allowed me to better track the progress of my projects, set clear deadlines and ensure that tasks were properly allocated to team members. This allowed for better collaboration between team members and more efficient management of resources. I was also able to track sales and purchases more efficiently, using Odoo's stock management and invoicing features.Finally, one of the main benefits I have realised from using Odoo is better visibility of my business as a whole. The real-time dashboards have allowed me to track progress in real time, monitor sales and expenses and analyse business performance. This has enabled me to make better and faster decisions based on accurate data rather than estimates or hunches. In short, Odoo has enabled me to manage my business operations more effectively, reduce costs and improve the profitability of my business.

Vorteile

What I liked most about Odoo was its ability to provide a complete solution for managing my business. With Odoo, I was able to consolidate all my business operations in one place, from sales and purchasing management to project and human resources management. I also liked the flexibility of the platform, which allowed me to customise processes and functionality to meet the specific needs of my business. Finally, I found Odoo to be very easy to use, even for users without extensive technical knowledge. The user-friendly interface and online tutorials allowed me to get started quickly and take full advantage of Odoo's features. All in all, I found the Odoo solution to be very effective in streamlining my business processes and improving the management of my company.

Nachteile

Although I really like the Odoo solution, there were a few things that I found problematic. Firstly, I found that some features were less intuitive than others, which meant I had to search longer than I would have liked to find solutions to my problems. Also, the initial installation process of Odoo can be a bit complicated, especially if you are not used to working with open-source software. Finally, I found that the online documentation and community forums were not always very clear, which sometimes made it difficult to find information on specific issues. However, on the whole, these problems were minor compared to the benefits I saw from using Odoo.

Die besten Alternativen zu Odoo

Sonia
  • Branche: Import und Export
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 11.3.2023

Worst service!

We have a lot of error that the program presented, nobody take care of our problems. We received the worst service! Our experience it is awful!!!

Vorteile

Nothing, right now I’m completely frustrated about the program!

Nachteile

The service. It is the worst service I never have!

In Betracht gezogene Alternativen

Pipedrive und Dynamics 365

Gründe für den Wechsel zu Odoo

Because of the presentation and price
Mistry
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.2.2023

"Odoo: The Smart Choice for Enterprise Resource Planning and Customer Relationship Management"

Odoo is a widely-used and well-regarded open-source ERP and CRM platform with a comprehensive suite of features and modules that can be customized to fit the specific needs of a business. Its scalability, flexibility, and cost-effectiveness make it a popular choice for businesses of all sizes and industries. While some users have reported challenges with the initial setup and customization, there is a robust community of developers and users who contribute to the project and provide support to one another. Overall, Odoo is a powerful and reliable platform for managing business operations.

Vorteile

Odoo provides a wide range of features and modules that can be adapted to fit the specific needs of a business, and the fact that it is open-source allows for a community of developers to contribute to the project and keep it up-to-date. Additionally, Odoo's cloud-based platform and mobile app enable businesses to manage their operations from anywhere, anytime.

Nachteile

Some users have reported that the initial setup and customization of Odoo can be complex and time-consuming, especially for businesses that require extensive customization. Additionally, some users have found the user interface to be less intuitive and user-friendly than other ERP and CRM software. However, these issues can often be mitigated by using Odoo's extensive documentation, community support, and training resources. Overall, Odoo's benefits and features outweigh any potential drawbacks for most businesses.

Victor
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
2

2
Bewertet am 27.12.2020

Misleading Functionality

Vorteile

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

Nachteile

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.

Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

Surjesh
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2023

Odoo's flexible design sets it apart from other business management software.

Overall, if a company is searching for a strong, adaptable, and user-friendly business management software, I would heartily recommend Odoo. Odoo is a fantastic option for organisations of all sizes and industries thanks to its flexible design, user-friendly interface, and robust capabilities.

Vorteile

Odoo Whether it's for project management, CRM, eCommerce, inventory management, or any other area of business management, it enables firms to select the apps they require. Businesses get a complete, real-time perspective of their operations because to the applications' seamless integration with one another.The user-friendly interface of Odoo is yet another outstanding feature. Anyone with minimal to no technical knowledge can nevertheless utilise the system and complete jobs quickly and effectively. As a result, firms are able to save time and concentrate on more crucial areas of their operations.

Nachteile

Technical Knowledge: Even though Odoo's user interface is simple to use, setting up and configuring the programme still calls for some technical know-how. Those without a background in IT or software development may find this difficult.Odoo is quite adaptable, however configuring and customising it to fit unique corporate requirements can be time-consuming and difficult. Third-party consultants may be needed to help with this, which will raise the overall cost.

Mohip
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.2.2023

Odoo is a powerful and versatile ERP platform

Vorteile

Odoo offers a wide range of business applications, flexible customization options, and excellent integration capabilities. Whether you're a small business owner or a large enterprise, Odoo is definitely worth considering as a solution for your business needs.

Nachteile

integrating Odoo with other software can be challenging and require a significant amount of time and technical expertise.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 9.3.2023

one of the best ERP that is also opensource

Vorteile

it's really fully featured and it can be used for really big enterprises with complex structure (even Toyota uses it)

Nachteile

If you use the self hosted version can be a bit complicated the deployment

In Betracht gezogene Alternativen

Invoice Ninja und Zoho Invoice
Enrique
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 23.2.2023

Open Source Code, your best friend

Although at the beginning it does not seem the most viable option, in the medium term it ends up being the best ally to control all the variables of an ecommerce.

Vorteile

Odoo's open source code makes it easy to cover all business needs: CRM, product tracking and so on.

Nachteile

The learning process is long until you manage to integrate all the necessary tools.

James
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 15.1.2020

Great Software and Product Horrible Implementation and Support

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.

Vorteile

Alot of Features...If you have the patience and the money you can do anything.

Nachteile

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

In Betracht gezogene Alternativen

Bitrix24

Warum Odoo gewählt wurde

Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.

Gründe für den Wechsel zu Odoo

We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Keriwala
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.7.2019

Use this product to increase your business productivity

I am working for 4.7 years with Odoo
Odoo is very good, practical and easy to use ERP software
Easy customization that fulfils every clients' organizational needs

Vorteile

Analysis reports and graphs provide easy understandability
User attractive interface
Easy customization
Fast working

Nachteile

According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use

Also Odoo have to increase types of graphs provides graphical data

In Betracht gezogene Alternativen

Zoho CRM und QuickBooks Desktop Enterprise

Zuvor genutzte Software

Zoho CRM und QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Odoo

Because it is very easy to use and customizable ERP software

Antwort von Odoo

Thanks for the great review! We look forward to continuing to collaborate with your organization! :)

Beantwortet am 31.7.2019
Awais
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 8.6.2020

ERP:Finance and Manufacturing on Odoo

Good for SME, trade or ecommerce business, efective ERP not any bug found. Finance, planning,porecurement,inventory and manufacturing are integrated each ither aswell seprately installed.

Vorteile

Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

Nachteile

Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

In Betracht gezogene Alternativen

ERPNext

Warum Odoo gewählt wurde

transaction volume increased, many bugs were foubd and some features was missing

Zuvor genutzte Software

Dolibarr
Carlos Benjamin
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
2

5
Bewertet am 29.3.2020

Great ERP and the Cheapest of them all

It is Great, Cheap, Easy to use, Easy to Setup, a Great ERP with a lot of things that you can change.

Vorteile

It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

Nachteile

The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

In Betracht gezogene Alternativen

SAP Customer Experience, Dynamics 365 und Oracle Database

Warum Odoo gewählt wurde

Because Contpaq Have a lot of Errors, and the Support is HORRIBLE, a ticket can be solved in MONTHS.

Gründe für den Wechsel zu Odoo

In 1 Word "PRICE", they are for Huge companies, Companies with more that 500 Employees or with a lot of Profit, It is easy 20 Times the Price of Odoo.
Ebrahim
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 8.11.2019

Almost complete ERP for a fraction of other software

From what I have seen so far, Odoo solved or at least helped the situation of every information/workflow related problem we threw at it.

Vorteile

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

Nachteile

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it.
Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

In Betracht gezogene Alternativen

Zoho CRM, Dynamics 365 und Quickbooks Online

Warum Odoo gewählt wurde

1. User friendly for clients and their staff 2. Dimensional counterparty design 3. Import/export functions

Zuvor genutzte Software

TallyPrime
Marco
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2022

The all-in-one solution.

For entrepreneurs who are starting the software is the right one, the modules that are needed are pre-installed and where the economic factor is an important factor, it fulfills its purpose.

Vorteile

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

Nachteile

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

In Betracht gezogene Alternativen

ERPNext und Dolibarr

Gründe für den Wechsel zu Odoo

For the ease of installation or the purchase of space in the cloud that had the system pre-installed.
Pablo
  • Branche: Maschinerie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 26.9.2022

One Software to all company

it is so easy to make changes in the interface with few hours of videos and information. so it became our MRP in less than 3 months, and in one year it handle almost 80% of all our procees.

Vorteile

with very little knowledge about the program, and a little reading and videos it is very easy to customize the interface, both online and in print.

Nachteile

the databases are not relational as usually, so you need to know about python code and get all the information about you need, to make deeper personalization.

Chris
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 22.2.2017

Odoo gives you full featured modern open source software to manage a business or any organizati...

One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.

Vorteile

No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.

Nachteile

It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.

Antwort von Odoo

Thank you for your review Chris. We appreciate you taking the time to provide us with your valuable feedback.

Beantwortet am 28.2.2017
Selvakumar
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 6.11.2018

Covers most of the organisational needs but need customization as well

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Vorteile

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Nachteile

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Antwort von Odoo

Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)

Beantwortet am 16.11.2018
Berne
  • Branche: Großhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
1

4
Bewertet am 22.3.2022

Great software, but avoid Odoo direct Implementation

We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it.

We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success.

My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Vorteile

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Nachteile

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Verifizierter Rezensent
  • Branche: Personalwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 24.10.2018

Go down the Odoo rabbit hole at your own risk!

Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.

Vorteile

Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.

Nachteile

There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package.
Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.

Antwort von Odoo

Hi Anonymous Reviewer! We analyzed your feedback and appreciate the positive as well as constructive feedback you submitted. Without having your company information we have no way to reach out to you to help alleviate the difficulties you have had, however please contact us on our help page at www.odoo.com/help to request assistance. We understand that an implementation can be simple or complex based on the unique conditions of each company, and perhaps in the case of your organization the needs were complex enough to create challenges for you. We provide free resources to remove barrier to entry for small companies, but encourage larger organizations with intricate workflows to consider an official partner who has been trained to handle ERP projects as opposed to a non-certified freelancer (as is common with Netsuite, SAP, Oracle, etc). Our #1 priority is the success of your project, so contact us and let's find a solution together! Thank you for your feedback. :)

Beantwortet am 30.10.2018
Verifizierter Rezensent
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2020

Why Others When Odoo Is Here?

Vorteile

From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.

Nachteile

There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.

In Betracht gezogene Alternativen

SAP S/4HANA Cloud, Dynamics 365 und QuickBooks Desktop Enterprise
Halimatun
  • Branche: Buchhaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 10.11.2021

Everything in this single platform

Vorteile

Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.

Nachteile

At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.

Michael
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
3

5
Bewertet am 17.1.2017

Improve customer service speed and training manuals and videos

The software has the ability to do anything you want, but the process of customizing needs to be improved. If you are not very computer savvy, there is no way you could use this software or even think of ways to make it better. The customization team needs to take more of an assertive role with helping people figure out what they could do to improve their processes and their software.

In addition, because it is so highly customizable, there needs to be top of the line customer service, which there isn't. There needs to be a tech support number to call at all times, because businesses are relying on your software. Right now if you put in a support claim, it takes 34-48 hours to receive a response and then there is so much back and forth, it usually takes 2 weeks to get anything resolved and in the business world, that is not acceptable. The customer service agents should pick up the phone after the first email, if they don't understand what is going on.

Vorteile

Customizability

Nachteile

Difficult to learn and difficult to maintain without an IT department.

Antwort von Odoo

Thank you for your feedback Michael. We always appreciate hearing from our customers and their experience with Odoo. We are always improving our product and hearing what our customers think is important.

Regarding the training, a few months ago we launched our brand new training platform to help people learn more about Odoo: https://training.odoo.com

Note that if you already have a success pack, be sure to ask your consultant about a free access code to the eLearning platform.

In addition we also have a lot of user documentation on our website, available here: https://odoo.com/page/docs

I'm sorry to hear you've had some issues with the support team. Our support teams are now available 24/5 with teams located in the US, Belgium, and India to provide coverage across every timezone.

I hope this helps and that you continue to enjoy your experience with Odoo! :)

Beantwortet am 1.2.2017
Jay
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 4.5.2020

Regarding backend development.

Overall experience with odoo is good. as per suggestion i would like to suggest that if odoo comes with more technical videos and content then it will increase odoo developers as in India there are many companies of odoo but compare to other technology odoo is less so to attract developers there has to be content from where developer can learn easilty currently in odoo website there is only functional videos no doubts that it helps developer bt for technicall there is only some pdfs or less content so odoo can come up with tehnical how to customise odoo as per customer requiremetns .

Vorteile

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

Nachteile

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.

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