NetHunt CRM Erfahrungen

Vorteile

I did research on several options and Nethunt provided the most features for a reasonable price.

Nachteile

LinkedIN integration is only in the highest tier package.

In Betracht gezogene Alternativen

Creatio CRM und HubSpot CRM

Warum NetHunt CRM gewählt wurde

More features in the mid-tier for less money.

Zuvor genutzte Software

Copper

Vorteile

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

Nachteile

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

In Betracht gezogene Alternativen

HubSpot Marketing Hub und Agile CRM

Warum NetHunt CRM gewählt wurde

Their pricing was too high and the feature list for Nethunt was better for the offered price.

Gründe für den Wechsel zu NetHunt CRM

Price and features were simply better.

Vorteile

Possibilities with workflows and api documentation

Nachteile

It takes a lot of detours for workflows to link simple records to each other

In Betracht gezogene Alternativen

HubSpot CRM

Gründe für den Wechsel zu NetHunt CRM

Cheaper :)

Vorteile

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

Nachteile

From an Admin point of view it takes some time to figure out all the buttons and levers.

In Betracht gezogene Alternativen

Copper

Warum NetHunt CRM gewählt wurde

Notion was not structured enough for our needs.

Zuvor genutzte Software

Notion

Gründe für den Wechsel zu NetHunt CRM

Overall functionality and attentiveness of staff

Vorteile

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

Nachteile

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out.
I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Vorteile

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Nachteile

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

In Betracht gezogene Alternativen

Zoho CRM

Warum NetHunt CRM gewählt wurde

It was too expensive and did not have the freedom of customization that NetHunt does.

Gründe für den Wechsel zu NetHunt CRM

Expensive and it had so many features we didn't need. Also we liked the NetHunt Gmail integration.

Vorteile

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform.
- Intuitive User Interface with low
- The starter version includes API access which is not common in CRM platforms
- Pricing is the lowest compared to Streak and others

Nachteile

- Lacking report features
- Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

In Betracht gezogene Alternativen

Agile CRM

Warum NetHunt CRM gewählt wurde

- Lower cost - User-friendly interface - Start package has API access

Vorteile

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Nachteile

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Vorteile

The integration with Gmail is excellent, and it's very flexible in terms of adapting to our workflow. It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

Nachteile

You may need to use Zapier to make some integrations work, it's a drawback, but at the same time it allows for limitless expansion and integration. Hopefully more native integrations will be launched soon.

In Betracht gezogene Alternativen

Zoho CRM, Copper und HubSpot Sales Hub

Gründe für den Wechsel zu NetHunt CRM

Nethunt was the most straightforward CRM for us because of it's integration with gmail, the email sharing made really easy, and the possibility to integrate anything we need through Zapier. Also the customer support was the best among all the other CRM tools we tried, and onboarding was easier because of this.

Vorteile

The product is very easy to use and the extension for Gmail is incredible.

Nachteile

There is a definite lack of integrations with other software and platforms.

In Betracht gezogene Alternativen

HubSpot CRM

Warum NetHunt CRM gewählt wurde

The extension for Gmail was my main switching point.

Zuvor genutzte Software

Copper

Gründe für den Wechsel zu NetHunt CRM

The gmail extension

Vorteile

Gmail intergration ease of use, prompt service

Nachteile

Reports can be made more accessible and also the integration with gmail mobile app can be improved

Vorteile

I absolutely love the Gmail inbox integration. My experience with CRM's previously is that they are good for what they do, but I am not always thinking about creating records within that system. Nethunt makes this unavoidable as it is always right in front of you as is it within your inbox.

Nachteile

I always love the idea of integrations. I wish Nethunt would integrate with other platforms we are on, for example, we use PandaDocs. It would be great to see an integration with that.

In Betracht gezogene Alternativen

Salesforce Sales Cloud, Copper und HubSpot CRM

Warum NetHunt CRM gewählt wurde

The Gmail integration

Zuvor genutzte Software

Copper

Gründe für den Wechsel zu NetHunt CRM

Its integration within Gmail.

Vorteile

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Nachteile

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Vorteile

I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.

2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!

3. Great price-point: Definitely affordable, even when needing to scale.

If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!

Nachteile

It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!

Vorteile

The ability to work directly in Gmail is the biggest pro. Also having visual labels up front to guide you through where a deal is, what the deal is or what task is needed, is a definite pro.

Nachteile

Not too many cons. While I'd like to see some more features added, it's working just fine now.

Vorteile

The LinkedIn integration (my primary use case) is far superior to any other tool I've found, including the SFDC's, HubSpots, etc.
The simplicity of the suite as well is also a great thing - too many CRMs are very bloated now.
I'm not a super-user of NetHunt and probably only use about 1/4 of the features - but that justifies the price alone for me.
The Support Team are also incredible - extremely quick to respond and they've taken me through exactly how to build out my CRM according to my needs (no cost). I've been mightily impressed here.

Nachteile

It's hard to say much here - I only use 1/4 of the feature set and that all works great for me. I've not encountered issues yet. So far, everything is positive.

Vorteile

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Nachteile

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Vorteile

NetHunt helps me to work more efficiently.

Nachteile

Sometimes the updates throw me and my team members for a "loop" and we have to figure out how to update accordingly. I think that the interface could be more user friendly and I think a project management component would be useful to support diverse client needs.

Vorteile

The app integrates directly in to Gmail so it's right there when emails come in from clients, easy to find and add contacts and leads. Not complicated to set up and because it's in my mail I actually use it.

Nachteile

For a small business, I haven't found anything missing. Maybe for a larger company there maybe features that they require but I haven't found any.

Vorteile

I like that is in my google account. We have good quality and price ratio. I like what I have the email and the CRM in one hand. This gives me the opportunity be more fast with my documents. Also I like search engine. to find your clients is very esasy. Just write the name of person o the company and you can connect instantly and find that comapny o person contacts. I have safed a lot of time and deals of this futures

Nachteile

Still you need to work more with segmentation. The excel still much more better in his simple filter. If I need more companys and make a list. I do not like what I see.

Vorteile

We use GSuite for our email, document sharing, etc and having the tool integrate into that environment is awesome. It allows us to share information among our team as well as organized our efforts. Here is my list of pros:
+ Easy of use
+ Great onboarding and support
+ Company listens to ideas
+ Has resources above and beyond the use of the product but also tips about being more efficient and effective
+ Continually improving the product

Nachteile

I think the company has created a good product that is quickly become a core tool for our company. The one area that can be improved upon is with the formula field being made more robust especially for the text formula.

Vorteile

Flexible and versatile tool easily adapted to our needs.

Nachteile

Auto-create function sometimes attach wrong record to email thread.

Vorteile

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Nachteile

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Vorteile

We have recently switched from Streak to NetHunt CRM. My sales team is elated with the functionality and intuitiveness of the application. It is very easy to implement and start using right out of the gate which was important to us. The video tutorial is very well done and makes onboarding easy, especially during these times when my staff are working from home. We have tried many CRM's in the past. We are confident we have found a tool that will help grow our business in these trying times.

Nachteile

To this point, we have not encountered any challenges that I would rate as a con.

Vorteile

NetHunt is a very simple to use system. But behind that simplicity lies great functionality and customisation possibilities. Mass mailing and email tracking are a very welcome addition to its marketing capabilities.

Nachteile

When a system updates you have to refresh the tab with Gmail. This never happens when you're amid doing something, but still annoys me a bit. Aside from that - nothing.