Nutzerbewertungen im Überblick

Über GoFrugal

GoFrugal POS ist eine hybride POS-Lösung, die Einzelhändlern in verschiedenen Branchen hilft, ihre Vertriebs- und Abrechnungsroutinen zu verwalten und Finanztransaktionen zu automatisieren. Die Lösung kann vor Ort bereitgestellt...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,4
Bedienkomfort
4,4
Kundenbetreuung
3,9

Nutzerbewertungen zu GoFrugal durchsuchen

197 von 197 Bewertungen
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Chhatradev
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2021

User Friendly Software

Vorteile

User friendly. Cloud-based. Suitable for any size of Retail Business.

Nachteile

while viewing the report you must define specific data otherwise it will take a long time to generate.

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
ajay
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2020

Smart Baniye

Vorteile

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Nachteile

Offer Management Feature is not upto the mark.

sunil singh
  • Branche: Großhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 29.3.2023

selfies support team

i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist

Vorteile

1.quick connective with support team 2.many time they give quick solution

Nachteile

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Die besten Alternativen zu GoFrugal

Vikas
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2022

Best software for retail

User friendly , fast working and easy learn and best to train any one

Vorteile

Billing easy to do , inventory management is very good and User friendly

Nachteile

Gosecure due to multi data- base so I am unable to use

Kartik
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 12.10.2020

My Review

Superb!

Vorteile

It is a very simple software to operate. Very user friendly.

Nachteile

Customer support over chat can be challenging at times

junaise
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 17.3.2021

genuine reviews

Your product is ok but service is pathetic

Vorteile

Reports and it’s a user friendly software

Nachteile

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Antwort von GOFRUGAL Technologies

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

Beantwortet am 28.4.2021
Umang
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.4.2021

Value for money.

Vorteile

Ease of use,

Godelight team was very helpful in implementing gofrugal.

They are good as gofrugal partner.

They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Nachteile

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
Muhamed
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2023

My Experience with Gofrugal

Gofrugal is everything the future needs to evolve especially in business. These people are so fast, they are so focused on supporting u right from the start to completion. Sriram gave me an immediate call, Suba was very and is supportive all the way she seems in command and in service at the same time.. , just like a business mother , and when it came to installations and technical related needs ,there's this guy called [sensitive content hidden].. he entered my machine like a ninja turtle and did almost everything that i didn't understand according to my demands , he works as he shows u how to and the whole process became so easier than I expected. Gofrugal makes u feel at home though u at work. When I found it, I found everything I ever needed in a software. I can't forget to mention at a point when I felt I had disturbed these people to the maximum but they never minded and they kept calm, not bothered at all and together with me till now. Gofrugal is so vast and I have realised that with it, am gonna move mountains and open doors for me and doors for different businesses. This is a tool compatible with almost every kind of business , just name it. I therefore testify that whatever I've written here is absolute truth and no bias.

Vorteile

Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job

Nachteile

What can I say? Can i say something that does not exist?

Amal
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 3.4.2021

Based on short experience of 6 months

Overall experience has been pleasant, certainly there have been issues with the product delivery & query management but overall the experience has been satisfactory.

Vorteile

Purchase entry, billing and integration with several sales channels.

Nachteile

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
Neelakandan J R
  • Branche: Textilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 23.5.2023

useful software for inventry

This software billing purpose ok.

Vorteile

Billing and for the sales purposes the billing is useful.

Nachteile

Inventory having some concern and the offer was not fully completed.

Jacob
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 24.3.2021

Mixed Feeling

Overall experience with Gofrugal has been satisfactory.

Vorteile

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Nachteile

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Antwort von GOFRUGAL Technologies

Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.

Beantwortet am 28.4.2021
RAJASISH
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
1

3
Bewertet am 18.3.2021

ON LINE CHAT PROBLEM

VERY BAD.AT FIRST MARKETING PERSON WHO SHOWS DEMO BUT NOT AWARE THE KOLKATA OFFICE , WHO WILL ASSIST A NEW GUYS.THEN WHO CAME TO IMPLEMENT HE IS HURRY TO RETURN BACK.AFTER THREE YEARS I CAME TO KNOW THERE IS OFFICE AT KOLKATA WHO CAN GUIDE US.

ON LINE CHAT THAT SHOULD NOT BEAR PLEASE ABOLISH THE DEPARTMENT.THEY ARE ALWAYS SEND A YOU TUBE LINK WITHOUT LISTEN THE MATTER.I AM THE [SENSITIVE CONTENT HIDDEN] OF THE COMPANT WHO DEAL THE SOFTWARE,WE ARE BUSINESSMAN NOT SOFTWARE ENGINEER.FOR SUPPORT WE ARE PAYING YEARLY FEES.TODAY MORNING [SENSITIVE CONTENT HIDDEN] WILL NOT SOLVE THE PROBLEM AND INFORM ME TO CONTACT ANOTHER TECHNICAL PERSON .I WAIT TILL HALF AN HOUR NOBODY RESPONSE.MOST CALLOUS PERSON.
I AM FED UP TO CHAT SUPPORT.HORRIBLE

Vorteile

NOTHING NEW IN SOFTWARE WHICH CAN ATTRACT ME.

Nachteile

NOBODY ARE INTERESTED TO TAKE FEED BACK AND SOLVE IT AND ASK IS IT SOLVE OR NOT

Antwort von GOFRUGAL Technologies

We feel sad by through your feedback. We will get in touch with you to understand more in detail on how to improve our ratings

Beantwortet am 28.4.2021
Kalyani
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
1

3
Bewertet am 7.4.2021

Good

Customer support not apt, unable to reach the team.
Feeling tired of unsolved queries
Live chats are going on for long, quick solutions look magical to me now.
Or I am not sure if I am spending too much time with your software and coming across more problems

Vorteile

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Nachteile

Mismatch of data between hq and pos
Unable to get rid of inactive data hence perfomance issue and long loading

Antwort von GOFRUGAL Technologies

Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

Beantwortet am 13.4.2021
Prem
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.3.2021

Optimal Solution for Business

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Vorteile

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Nachteile

I dont find one when i compare gofrugal with other software.

Antwort von GOFRUGAL Technologies

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Beantwortet am 28.4.2021
Rajitha
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.4.2021

More than a decade of Quality and Assurance

Vorteile

I've been using their product for about 15 years, and I can whole wholeheartedly say that they've become a part and parcel of my business. They've got an intuitive deisgn that has gone through many iterations over the years. Along with constantly updating their software based on customer requirements and world needs.

Nachteile

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
Kajubi
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2021

Gofrugal simple to use

Vorteile

Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules.

It has stock movement report status wch helps a user to indentify how product are consumed

Nachteile

Gofrugal is missing with mult tasking tabs

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
Musinguzi
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2019

EXCELLENT BUSINESS MANAGEMENT SOFTWARE

That every customer who has used Gofrugal products doesnt can't move to use another software product. The reseach that was involved to develop Gofrugal software products is indeed wonderful

Vorteile

1) Excellent support 24/7
2) customized for over 48 vertical businesses
3) product features are very impressive and provides value for money
4) Gofrugal Team has a very proffesional customer relationship management team
5) Price of the product is worth ROI (return on investment)

Nachteile

Customised for over 48 business vertical

Aaditya
  • Branche: Pharmazeutika
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.4.2021

PRODUCT AND SUPPORT

I am very much happy with Gofrugal product with customer service and they are providing the help document with videos.

Vorteile

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

Nachteile

We are almost using all the module i dont have any particular so its good

Antwort von GOFRUGAL Technologies

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Beantwortet am 28.4.2021
Muthu
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.3.2021

Value for Money

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Vorteile

Very user friendly, has numerous features and very robust. Online support have been great.

Nachteile

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

Antwort von GOFRUGAL Technologies

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Beantwortet am 28.4.2021
GANESH
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 2.4.2021

REVIEW FROM NEELKAMAL

ITS OKAY. BUT SUPPORT TEAM SOMETIMES IS VERY SLOW. TIME TAKEN IS TOO LONG

Vorteile

CONVERSION OF CHALLAN TO INVOICES.
EASE OF USE IS OKAY
I HAVE NOT TRIED

Nachteile

INABILITY TO CONVERT JOB WORK PRODUCTION CONSUMPTION ENTRIES ARE NOT THERE IN THE SOFTWARE

Antwort von GOFRUGAL Technologies

We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

Beantwortet am 28.4.2021
Sanjay
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2021

Product and Support

The support of gofrugal is very good, we get our query resolved prompetly. and you keep introducing new features like cloud backup and mobile app is very good for business

Vorteile

Billing and accounting is very convinient and the report generation is very useful for further analysis

Nachteile

Backup is very slow at the exit of the software

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
MEDHA
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 14.4.2021

RPOS review

its good and easy to use

Vorteile

Its easy to use. easily understandable. User friendly.

Nachteile

There should be more video tutorials as software has a lot of features but cant be explored due to lack of knowledge. Provide more training helps to the customers

Antwort von GOFRUGAL Technologies

Dear Medha Joshi, Thank you for the review. We will definitely look into your feedback and add the self-help videos on the missing modules. Also we will plan for webinars in the upcoming weeks.

Beantwortet am 20.4.2021
Harshal
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 15.3.2021

Review from Vivante Foods

User friendly Software .
But we feel those customers who have been using the software for years they should be given a free training and informed new features .
We will not know unless someone tells us the new additions

Vorteile

Interface with Rpos to HQ. HQ can give us real time info

Nachteile

We should be informed about new features .

Antwort von GOFRUGAL Technologies

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Beantwortet am 28.4.2021
Sathyamurthy
  • Branche: Pharmazeutika
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 24.3.2021

Improments

Good

Vorteile

Reduced time consuming of to place the order and generate invoices within business SLA

Nachteile

We are expecting customer support and product enhancement as per business requirements

Antwort von GOFRUGAL Technologies

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Beantwortet am 28.4.2021
Bhavesh
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 14.4.2021

A must for any business & easy to use.

Vorteile

The process to integrate is seamless & support team is quick to response. We have been associated with gofrugal for past 7+ years. We've seen continuous addition of new features.

Nachteile

I wish the integration of our offline with online store would be possible. If yes, then should be seamless & bit economical.

197 Bewertungen