Asset Panda Erfahrungen

Vorteile

1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.

2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.

3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.

4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.

5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

Nachteile

1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!

2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Vorteile

- there is a mobile app
- the attachment tab's options (image, doc, video, voice notes)
- change history
- timestamps

Nachteile

- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it.
- Clicking on the check tabs don't really do anything. You can't open up the assets in groups.
- The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus.
- Working with the tag generator can be a little complicated too at times when your first starting out without a template.

Vorteile

Asset Panda is a great asset management software that has greatly improved our organization. With Asset Panda, we are now able to track all of our equipment and other assets with just one tool, which is a huge improvement compared to the disorganized system we used to have. The biggest advantage of using Asset Panda is the convenience and efficiency it brings to our asset management process. We no longer have to spend hours searching for equipment or trying to figure out where a particular asset is located. Instead, everything is easily accessible and organized within the Asset Panda platform.

Nachteile

One disadvantage we've experienced with Asset Panda is the attentiveness of their customer service. While the software itself is great, we've had some instances where it took a while to get a response from their customer support team. However, overall we've been very happy with Asset Panda and would definitely recommend it to others looking for an efficient and user-friendly asset management solution.

Vorteile

I love the fact that it is cloud-based which means we can get information and track our assets both in real time and from anywhere

Nachteile

I would like to see more insights in the reports provided.

Vorteile

Asset Panda is simple to use. has excellent tech support and can assist you in a variety of ways. Additionally, it offers free barcode scanning apps for iOS and Android, which are both quite helpful. Low annual prices. Everything is customizable to your preferences.

Nachteile

There is no offline mode for the mobile app. no remote access

Vorteile

Asset Panda is a very flexible and especially highly configurable product. It's from the Attlasian series, so if you use confluence or JIRA you won't be surprised that it's very user friendly. I appreciate the long record keeping, recording, managing and maintaining records of specific assets. For example, information about annual tests or maintenance and so the usage of specific assets.

Nachteile

I can't possibly express a single contradiction for the software. Sometimes it happens that we want to do something, but the application doesn't offer it. With help or user support we always come to a solution, so really from the point of view of using the application I haven't noticed the slightest problem.

Vorteile

Very easy to use, generate reports and keep track of assets

Nachteile

Reports are to simple, yes and no answers. Making it easy to make mistake.

Vorteile

I really liked how well this organised my inventory

Nachteile

there were a few features I didn't use very much

Vorteile

Sharing between users with different roles.

Nachteile

During the period of use, I did not find anything.

Vorteile

I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

Nachteile

The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.

In Betracht gezogene Alternativen

Spiceworks

Warum Asset Panda gewählt wurde

TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.

Gründe für den Wechsel zu Asset Panda

We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.

Vorteile

Once setup it is very easy to use and way less paper work envloved.

Nachteile

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.

So in summary I would love to see a global home page option for users templates.

Vorteile

We have found Asset Panda amazingly configurable and it hit all of the things we wanted in one SaaS. We needed something for inventory, asset mgmt, maintenance records and scheduling, and check in/out. Set up can be a little tough, so you use the implementation specialist as much as possible, they are the experts to set you up for success. To be honest, we didn't do this well. Having the system for 6 months and not using it well, we weren't sure it had a high ROI for us. As that happened, our Customer Success Specialist contacted us and was able to redeem the system for us, walking us through a few changes to completely revamp our process to make this system work amazingly well for us.

Nachteile

Not realizing that given its amazing customization ability required more attention from us in the implementation. There are some phrases/fields that aren't amazingly clear, so we had to write a little glossary for our team so we knew exactly what some things within the configuration meant.

In Betracht gezogene Alternativen

IT Glue

Gründe für den Wechsel zu Asset Panda

The ability to schedule and alert preventative maintenance, attaching docs (images, manuals, etc...), an easy workflow for repair, checkout, etc... as well as managing consumables/inventory in the same system as our assets.

Vorteile

Customisation is amazing and so simple
Replication is extremely simple and covers everything you need
Group scanning and changing of asset information
Actions to update assets automatically - your options are endless!
Reporting is simple and can be set up to check anything you want
The support is extremely quick to respond even with the time difference between Australia and Texas
All staff we have dealt with have been amazing and extremely helpful

Nachteile

There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means!
Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating

In Betracht gezogene Alternativen

EZOfficeInventory

Warum Asset Panda gewählt wurde

We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset Panda

Gründe für den Wechsel zu Asset Panda

The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.

Vorteile

The software provides great structure and capabilities for our business needs and use case. It provides our organization with a platform to support our global asset management strategy, asset tracking, asset operability status, asset location, asset failure reporting and communication, and multiple performance tracking reporting capabilities. This platform's customizability coupled with the knowledgeable Asset Panda staff has been extremely beneficial, instrumental, and a key aspect to continuous improvement within our organization.

Nachteile

Great software at a great price with flexibility.

Vorteile

We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.

Nachteile

It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.

Vorteile

Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.

Nachteile

On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.

Vorteile

Very flexible / ability to add and change fields at any moment. Can customize to any business needs.

Nachteile

The tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.

Vorteile

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.

Nachteile

It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.

Vorteile

Asset Panda is highly configurable. It's really been great for us as a start up to be able to change the configuration as needed to meet our growing company.

Nachteile

The only hurdle is learning how to configure it for what you want. Although, it's not much of hurdle since the customer service and technical support has been so spot on. Everyone I have worked with at Asset Panda has been quick to respond and provided a solution. It's been really great customer service over the last 2 years.

In Betracht gezogene Alternativen

EZOfficeInventory und UpKeep

Vorteile

1) The connection between groups
2) The capability to build your own actions. It's a platform with such strong user customization capability.
3) It's very powerful to trace equipment with unique serial number.

Nachteile

1) It's a little difficult in management of consumable items which have high volume and without serial number;
2) The format of the reporting is a little bit inflexible. However, it is be strengthened by exporting the data and create reports using Power Bi or similar.

Vorteile

We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.

Nachteile

I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.

Vorteile

I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.

Nachteile

Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.

Vorteile

The ease of use and simplicity. The mobile app saves valuable time.

Nachteile

The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name.

I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.

Vorteile

We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

Nachteile

It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Vorteile

i found the following features as most impactful:
- asset tracking
-asset organisation
- asset location finding using GPS
- anywhere tracking based on cloud.
- assets marked using e-signature
Yes the product is quite easy to use for:
- cloud based application
- mobile based asset tracking
- uploading pictures, documents and quotes of an asset
- tracking and adding of non-depreciable assets
-
Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

Nachteile

I found the following features that were either missing or could be improved:
- search function could be improved
- confusing security sign in
- configuration of images
- mobile bar-coded scanner

I found the following features or aspects of the product that are difficult to use:
- impossible to know double posting of assets
- difficult to setup users
- organisation of images gets difficult
- problematic setup of SSO
- time-out settings
No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.