Hubstaff Erfahrungen

Vorteile

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

Nachteile

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Vorteile

The app is very easy to use.
The ability to take screenshot of worker's screen is great.
Very customizable.
I like the fact that it's free for a single user.

Nachteile

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

In Betracht gezogene Alternativen

Time Doctor

Warum Hubstaff gewählt wurde

Toggl was not working to my expectations...

Gründe für den Wechsel zu Hubstaff

Per reviews, hubstaff was the best so I decided to give it a try.

Vorteile

Hubstaff is one of the most outstanding activity trackers for hourly-based work. Particularly, while you are a paying freelancers hourly and considering the movement you can perceive the sum you have worked. It is easy to comprehend and simple to utilize, it isn't inclined to mishaps or bugs, you can work without stress over time being clocked and it's not difficult to get and realize about it with practically no struggles. Time has unequivocally followed the software which surveils the employee movement and takes screen captures, you comprehend what individuals are chipping away at, and when! It makes your activity amazingly productive. The efficiency score is refined into a fundamental keyboard and mouse movement however it is the most un-intricate and clear technique to follow action and it assists the management with checking the comprehensive picture. There are heaps of blends and the assistance is awesome. One savvy thought is the day-to-day notice email that is sent with time worked, and level of activity.

Nachteile

Hubstaff at times adversely affects productivity. Representatives should recreate activities to work the entire hours, regardless of whether they can complete a venture quicker. I find the date selection genuinely burdensome and furthermore find it hard to recall where the specific reports are that I would like. Hubstaff ought to offer more customization choices to tweak the working of the application as indicated by the environment/nature of the workplace and work for instance setting a dormant break, screen capture recurrence, and so on. Our work is reliant upon the web, however, when the web is off, it actually tracks time, albeit the group isn't working around then, so there ought to be a choice to change these settings. The time fizzles when you utilized Hubstaff on your phone, and of the time it didn't match up with the Hubstaff on your PC. The screen capture is an excess of in some cases multiple times in succession without notice might save undesirable screens as well.

Vorteile

Time tracking especially the screenshots.

Nachteile

I'm not sure as to why sometimes the time clocks just stops running.

Vorteile

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Nachteile

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Vorteile

Simple to Utilize:The user interface is intuitive and easy to use, even for beginners.Comprehensive Time Tracking:Hubstaff offers an extensive variety of time following elements, for example, screen captures, action levels, and time following updates.Integration with Other Tools: Hubstaff incorporates with numerous different devices like Trello, Asana, and QuickBooks, making it simple to oversee projects and smooth out invoicing.Adaptability: Hubstaff offers different approaches to following time, including work area applications, portable applications, and program expansions.Exact Charging: Hubstaff takes into consideration precise charging by following the time spent on each assignment and giving point by point reports.

Nachteile

Limited Free Plan: The free plan has limited features and is only suitable for small teams.No Disconnected Mode: The product requires a web association with capability, which might be badly designed for clients in regions with restricted web availability.Security Concerns: The screen capture component might raise protection worries among certain workers.Restricted Customization: There are restricted choices for tweaking the product to address explicit issues.Conflicting Action Levels: The movement level component may not necessarily precisely mirror a worker's efficiency level.

Vorteile

• Easy to set up and use• Provides detailed reports and graphs• Built-in Pomodoro timer• Helps to optimize team’s workflow• Tracks time and progress on tasks• User-friendly dashboard

Nachteile

• Limited customization options• Can be difficult to interpret reports• No automated reminders for due dates

Vorteile

I liked how easy it was to set it up, add personnel, monitor their activity, and generate payroll. It was more like a personal payroll assistant but operates more accurately and with many conveniences. I've looked around and wasn't able to find anything like Hubstaff!

Nachteile

Maybe the pricing is a bit high, especially for startups, but I'm sure it will blow you away with its features and make you say that it's worth every penny you spent on it.

Vorteile

It's easy to install and use, even with a large team

Nachteile

Some feature and shortcut are missing. For example, the ability to change sub-tasks without opening the app

Vorteile

The ability to track performance in different ways including the activity and timesheets tracking.

Nachteile

Lack of privacy. Since it gets screenshots of everything, including your messages.

Vorteile

Ease of use, flexibility and availability at all times

Nachteile

The large amount of reports and their presentation format :)

In Betracht gezogene Alternativen

Calamari

Gründe für den Wechsel zu Hubstaff

I work on both systems, but for remote work I rely on Hapstaff

Vorteile

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Nachteile

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Vorteile

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements.

My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Nachteile

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Vorteile

- random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks
- lets you track running time to the second that can also be used to determine pay.
- you can track overall running time with preset time periods or set your own
- forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve or reject the changes
- has a mini time window that allows users to check how much time is running without closing any windows
- works great with Mac and Windows
- Different parameters used to measure productivity
- color coded productivity
- can view daily, weekly, and monthly productivity rate
- easy to use interface
- set tasks, projects, invoices, calendar schedules, admin can limit user access
- easy to use dashboard with graphs of productivity

Nachteile

- its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate.
- it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Vorteile

I had used so many other softwares in my previous companies which also offers the same features with this software. However, the best thing I like most with Hubstaff is the accuracy of work done per agent by providing accurate timestamp, screenshots & productivity report per agent & a lot more. Also, this software is indeed a friendly user which provides all users or agents an easy access to this software & provides easy instructions on how to make further changes in each users of this software. I would highly recommend this to all my friends & previous co-workers to work efficiently with less supervision.

Nachteile

Well, only one thing that I like least with this software & that was the delivery of screenshots per agent. It was more of the interval of each screenshot provided by this software. Honestly, I'm not really sure how exactly it works since I'm not the one in charge of this software in our company. Nevertheless, I am pretty sure it can be improved more to deliver quality experience to all users.

Vorteile

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Nachteile

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Vorteile

Good features. Highly recommend to business owners who want to boost their employees' productivity.

Nachteile

Some privacy concerns as a user. Since it screen caps your screen from time to time

Vorteile

The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Nachteile

I can't think of anything we don't like.

Vorteile

It allows us to easily calculate the hours worked by our remote team whilst ensuring the team are focused and easily shows us how much is owed at the end of the month. Vital tool for outsourcing.

Nachteile

There are a lot of features that we dont use, it would be really useful if it were possible to automatically schedule send us the hours worked by an employee at a time period we are able to define, so that we could easily access this information without having to generate the report. This function exists in part but the ability to set the time period ourselves would be very useful.

Vorteile

This is a very, very easy-to-use time management software that can work in businesses of many shapes and sizes. I love that rather than just digitally tracking time, you can even assign your time to different projects, locations, etc. It works on Mac and PC flawlessly, and although I haven't used the mobile app, I've heard good things about it.

In terms of trusting your workers, it even can screen capture the main display of their PC/Mac to ensure they aren't slacking off. This also tracks how much "activity" (mouse movement only, I think) per 10-minute period.

Nachteile

Really not too many cons with this one - very straightforward as an enduser, and very straightforward to setup for others.

I think that presentation wise, the program could be rebranded to be a bit cleaner-looking, or higher-end. It's simple, it works, but I think it could be visually enhanced a tad. In terms of function, there's not much to criticize other than editing time after the fact. I have found it sometimes cumbersome to overwrite/change old time entries after entering them, as when it overlaps with another time, it doesn't allow you to submit.

Vorteile

What I liked the most about this software is the fact that despite of the ever growing competition in the freelancing industry hub spot is still giving every freelancer a chance to prove their worth

Nachteile

To be honest there’s literally nothing I dislike about this software but I would say that it could be even more better if they gave freelancers an option to attach their certificates and portfolio.

Vorteile

The user-friendly interface made it a very easy software to install and use. As a user, you can easily see what your manager will see and judge your productivity on it.

Nachteile

It's terrible being monitored by mouse and keyboard usage for 8+ hours a day. Your productivity isn't measured by those metrics. For example, we had zoom meetings during the day to discuss streamlining processes between departments. Hubstaff showed that we were not working at all for that hour meeting, which skews the daily metric TERRIBLY. I also do not think it's beneficial for employers to hover over their employees strictly, but that's not HubStaff's fault.

Vorteile

I like how easy is to set up Hubstaff on any OS. How easy it is to log in and forget about the time tracking process running smoothly in the background. The dashboard shows extensive reporting about timesheets and activities.

Nachteile

The only con I face is that Hubstaff takes screenshots even on login screens which exposes user data and sometimes Hubstaff API blocks the fetching API if you have integrated it with some application.

Vorteile

From Time tracking, Productivity monitoring, Reporting & Online timesheets all in one software service. Time tracking anywhere or everywhere in remote location, multiple devices or any platform where your employee works. Do you wanna see your projects unfold before your very eyes, Hubstaff has this project productivity monitoring wherein it files screenshots, sites visited or apps used to create the project also it has online timesheets wherein you would know of how long did it take for a project to be done and what "possible problems" caused a delay. Tired of the old biometrics tracking to know if your employee did come to work or not? Solution? Hubstaff. Turn any of your device into a kiosk for clocking in and out of employees. Reporting comes with it too, how convenient is that?

Nachteile

Only problem with this product is sometimes it malfunctions when not updated properly else it works perfectly.

In Betracht gezogene Alternativen

Time Doctor

Vorteile

This software is of great importance in the company, because it has made it easier for us to be able to program the daily tasks that our collaborators have to carry out and above all that I can monitor how they are progressing in their work and see how efficient they are, it really helped a lot to optimize our worked. The software is easy to use and with a class you can learn how to use it. The integration was very good as it helped us a lot to move forward and monitor the work of the company.

Nachteile

Only that the report that is sent is a little better, but for its other functions and for its price it is excellent. Its management is very easy and simple as well as its integration within our company to improve and optimize our work.