Bullhorn ATS & CRM Erfahrungen

Vorteile

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Nachteile

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Vorteile

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

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Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Vorteile

This ATS is very slow and full of technical problems.Then nobody seems to take into consideration clients's technical issues and client's needs.I definitely won't recommend this ATS and we are thinking to change for another one.

Nachteile

Worse technical support ever. Worse client experience ever.

Vorteile

candidate tracking, i love how all of my communication with the candidates are logged in bullhorn weather its from emails or Linkedin, and it is also easy to move candidates to different stages of application. Also there are features helpful to a recruitment team such as the analytics, helps to track activities of consultants

Nachteile

doing boolean search on bullhorn - not all candidates are being shown in the search results as the CVs need to be properly parsed. So will be missing out on most of possible candidates

Vorteile

It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc.

Nachteile

There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Bullhorn ATS & CRM

Cheaper and acts as more of an ATS which we need

Vorteile

Its very useful find the candidate who is looking for job opportunity.

Nachteile

needed more new updated resumes, need more credits to view the profiles.

Vorteile

Bullhorn is very easy to use. User friendly software.the main advantage of bullhorn is to finding non IT candidates easily.

Nachteile

Best Tool ever simple search easy understand very much helpful for non IT recuirements best matching candidates with valid contact information.

Vorteile

It's very simple to use, the layout is very easy to read and insert my time sheet.

Nachteile

There is no cons that I can think of it's very simple to use.

Vorteile

So many ways to complete a task and platform links are great

Nachteile

System sometimes seems to need me to merge quite a few files

Vorteile

easy to navigate and easy to understand for anyone

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Its pricey and their is other programs that are similar and cheaper

Vorteile

There is a wide marketplace of third party partners who can offer additional features that can easily be implemented into the core product.

Nachteile

Time scale to deliver changes that require assistance from Bullhorn are too long.

It would be good to have a fast track option for minor changes.

In Betracht gezogene Alternativen

Dynamics 365 und Salesforce Sales Cloud

Warum Bullhorn ATS & CRM gewählt wurde

Profile was no longer fit for purpose and lacked many new features.

Vorteile

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Nachteile

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

Vorteile

Bullhorn provides seamless integration with MS Exchange that allows for tracking of in/outbound communication with clients and candidates. Emails are clearly tracked replacing the need to document activity or cross-reference multiple systems in preparation for your next call.
Through customization; You can configure Bullhorn to fit your organizations workflow, naming conventions or custom fields et al. As an Administrator for our organization; I've found that most functionality can be achieved with no additional cost or custom development.
Resume Parsing and Document Management; Adding new Candidate records is as simple as drag and drop, the parsing engine updates standard fields and documents (references, work samples, background checks, offer letters, etc.) can be managed and saved within a contact's record.

Nachteile

Integration with Bullhorn Marketplace: the solutions offered in Bullhorn's Marketplace are extremely relevant; however the integration and go-live process lacks the support and guidance that we've come to expect through our experience with the core ATS product.
New API unveiled with Bullhorn S release offered cross-browser accessibility; however some solid features were left behind and modular layout took a step back which added a few more clicks per page.
System up-time: Extremely reliable, but back-end performance and data indexing has, and continues, to be an issue from time to time.

Vorteile

Ancient product with very slow response on system and with staff. Be sure to explore other options before signing up with them

Nachteile

Ancient product with very slow response on system and with staff. Be sure to explore other options before signing up with them

Vorteile

Excellent user interface with the ability to have various tabs on candidates so that different parts of the organization can see what they need.
Tracking of emails with both Candidates/Employees as well as Hiring Managers/Client Contacts
History is kept of progress through each job
Candidates can be in the process for several jobs at once
Search is very easy to find candidates in the database that match the job. It is also very simple to search for past jobs that may be similar to see candidates that had previously been successful.

Vorteile

Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time.

Nachteile

Nothing really , I just wished they had like a night mode or a livelier color scheme.

Vorteile

Bullhorn is a super user friendly CRm compared to other ATS or CRM software available. We are able to easily integrate job boards and this list of available integrations seems to be growing by the month! My favorite feature is the texting! A lot of people respond to text and the convenience of having it on BH is easier than trying to find other sources (even though integrations are available)

Nachteile

Bullhorn offers a matching feature and several filtering systems to help identify candidates. I find these to be lacking with room for improvement. You can go to filter out candidates for a warehouse role but could end up with a variety of admin and blank resumes. It is hit and miss but that could even reflect how our data is parsed into the system. I personally have not had much success using this feature.

Vorteile

Fairly easy to implement and navigate. Decent overall at working through recruiting process workflow.

Nachteile

Limited effectiveness interfacing with LinkedIn. Poor mobile access. Frequent time outs and often requires multiple attempts to log in for some reason.

Vorteile

I used Bullhorn for almost 4 years. I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it. I can't even explain how much this has made my life easier in terms of searching for talent in the Bullhorn database if I am ever stuck and not able to find a candidate through any of the job boards. with just a could of searches, we can find a candidate we maybe spoke to 3 years ago who might be a good fit for a specific role. A great way to use and maintain data. A very good tool to generate reports as well/

Nachteile

Not a very good ATS system. Doesn't give us the flexibility of scheduling candidates too much.

Vorteile

It is easy to navigate, easy to send emails, and add notes to contacts, the overview pages are interactive and provide lots of information in an easy layout. Companies and contacts link easily together. The search functionality is comprehensive, and it is easy to be fairly competent.

Nachteile

one of my issues is adding notes is to a maximum of 500 records. Sometimes a note needs to added to several thousand which requires creating a lot of lists with the same criteria but excluding each of the lists you have created so far. Pulling off the first list took me 10 minutes it then took me 2 days more to add all the notes. The backend and how it can be manipulated is much less easy to navigate. With goals there is an issue with the way some things are recorded. a note saved to 500 people will only show as 1 note if you do it through batches so it is difficult to get relevant sales stats.

Vorteile

Bullhorn has helped us streamline considerably. It tracks everything from texts to emails by user and candidate/client.

Nachteile

There are so many features that are "so close" but not quite there yet. I do believe they will get there but it takes longer than anticipated for improvements to be implemented.

Vorteile

Auto parsing from e-mails is convenient, tearsheets, searching functions are good. Features for recording placements and managing commissions is great.

Nachteile

I think the front screen fields could be better - such as a place to put info so all recruiters see right away - such as don't use candidate, locations of interest. I label all dialogue that comes back from a candidate as inbound. It would be good to have the fields of returned inmail, or returned e-mail,
Taking candidates off from a tearsheet from the candidate screen isn't easy. I have to go into the actual tearsheet to remove it.

For some reason, I get cued to login to bullhorn all the time. Mostly when parsing an e-mail. It could take 2-3 logins to get to the right screen.

Vorteile

Popular
Have most features required by an ATS

Nachteile

Not very suitable for small organizations
Customer support lacks the expertise required
Search was not very reliable

Vorteile

Lots of customization ability, searching is good, work flows are logical. Canvas (the reporting tool) is great.

Nachteile

Some really basic flaws (contacts can't be moved to new company when they change jobs) and too many different ways to do some actions which causes confusion in the "right" way to do something.
CV builder is very basic (no header/footer).
Lots of "known issues" that they won't tell you about until you've discovered the problem, wasted time doing the investigation of it, then more time reporting and verify it - only to be told "we know about this issue" GRR!!
Also the open API is complex and tricky to use.

Vorteile

- web based (you can used it anywhere)
- tap into candidate market who are not visible on public job boards
- great collaboration between users (everyone is on the same page and no time/effort is wasted)

Nachteile

There should be video tutorials on how to search for candidates. There are so many filters that it might be overwhelming to start searching with no training.