Nutzerbewertungen im Überblick
Über Humanity
ShiftPlanning ist eine cloudbasierte Lösung für die Belegschaftsverwaltung und Mitarbeitereinsatzplanung, mit der Führungskräfte mit ihren Mitarbeitern kommunizieren sowie Projektpläne, Dokumentationen und Gehaltsabrechnungen...
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- Branche: Essen & Trinken
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Straightforward, has some kinks
We use this as a complete all in one hub for shift changes, training, co-worker contact information, management communication, you name it. It's pretty basic looking but that also means it's straightforward. I'm glad I can figure it all out without needing a tutorial.
Vorteile
I like that I can see a break down of my payroll, access all my paystubs over my entire deployment, request schedule changes and reach out to my peers for shift management. Also that tax documents are readily accessible.
Nachteile
There are a few kinks to work out. It doesn't accurately show who is scheduled for shifts in open shift details. Also, when requesting time off, where it shows your available hours mine are never accurate, it's always just a maxed out amount of available PTO. That means if I don't have enough actual PTO my request gets rejected. Also I feel like it locks me out pretty often and I need an account reset.

- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Overall, it has served us well for scheduling daily staff and providing them the details.
Saving time in scheduling and repetitive details. Also, being able to send our clients the schedule via a PDF has been great!
Vorteile
Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.
Nachteile
That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.
Antwort von TCP
Hi Seth! Thank you so much for your feedback. We are glad to hear that our app helps you with your business.
At the moment, we have Open Shifts that employees can pick up when they are available. We appreciate your suggestion, and we have forwarded it to our Product team. We'd love to hear if you have more ideas or feature requests! If you do, please visit our Community portal (Read more about it here: https://bit.ly/2mn8aog).
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Works good - has a few issues which I have reported on several occasions but would require...
Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.
Vorteile
I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.
Nachteile
I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).
If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.
For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.
The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.
Die besten Alternativen zu Humanity

- Branche: Medienproduktion
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good for Shifts
I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.
Vorteile
I like the app (Humanity 01) usability and ease to clock-in and clock-out.
Nachteile
The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.

- Branche: Automotive
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great app!
I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.
Vorteile
Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.
Nachteile
The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.
Antwort von TCP
Hi, Christopher,
Thank you for taking the time to leave such a great review! We built Humanity to cater to the enterprise business needs with its robust features, as well as to be intuitive and straightforward for everyday users. Thanks to reviews like yours, we're sure we're on the right track.
- Branche: Bau
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great for scheduling staff, could benefit from project management functionality
overall when our production schedule and assignments are rapidly changing humanity is too cumbersome and staff circumvent it as it is mainly used for payroll and the bulk of my employees are salary. when we review payroll data to determine project costs a salaried employee could've had billable hours at multiple sites but due to it needing two upper managers to coordinate a staff member changing sites it's not worth the overhead or time and we get inaccurate job cost data asa result.
Vorteile
easy to learn and use provides different visual aids for different scheduling purposes
Nachteile
lacks the billable vs non billable component that is key for construction cost control

- Unternehmensgröße: 201-500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
I absolutely love humanity! Wouldn't use another software for shift planning.
Vorteile
It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.
Nachteile
I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

- Branche: Einzelhandel
- Unternehmensgröße: 1.001-5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Has Great Potential
Overall Humanity is a decent enough software that has a few issues to be worked out like any other software. It's a very good tool for employers who have very large numbers of employees.
Vorteile
This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours
Nachteile
What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints
Antwort von TCP
Hi, Roger,
Thank you for the feedback! We are currently working on upgrading our existing features and maintaining the high standards we have established while taking into consideration users' suggestions. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox).
- Branche: Finanzdienstleistungen
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Quelle der Bewertung
Community Pool - perfect for lifeguard and snack bar staff scheduling!
We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so we had been managing schedules with pen and paper. Until now. One of the board members found ShiftPlanning and it has exceeded our expectation on many levels. ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers. Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.
Vorteile
easy to use; lower cost; fantastic customer support; great value; robust; flexible
Nachteile
Can't think of a con. Only comment is that ShiftPlanning was difficult to find - we had to delve deep into Google search to find this app. Glad we persevered.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 10.000+ Mitarbeiter
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Quelle der Bewertung
Many options, very flexible, solves a MAJOR scheduling headache
If you have multiple locations, with multiple shifts, and multiple workers with specific skill sets. if you need to know who can work a specific location and who can't. If you need to know the availability of your resources. If you want your workers to be able to clock in using their phone, or be sure they are clocking in from a specific geographical location. If you want employees to be able to offer up their shifts to only equally qualified employees.
I could go on, but you get the point. THIS is the application.
Vorteile
Price
Flexibility
Options
Nachteile
Complex. Took me three tries to get it implemented they way I needed, but my use case may be unusual.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
One of the best solutions i have come across
Vorteile
The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed.
For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, but overall i was very pleased with their product and all the benefits you get from leave management to attendance tracking.
Also their indept reporting system is very elaborate!
Nachteile
The mobile app isn't as good as the web version of the product.
Antwort von TCP
Hi, Shoaib,
Thank you for taking the time to share your experience with free Humanity trial, especially for the feedback for our team. We hope you will consider our platform if your scheduling needs change.
- Branche: Hochschulbildung
- Unternehmensgröße: 201-500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Time Saver
I manage a work study staff of 30+ students at a small college. Their work study job is not their first priority so availability, priorities, and their schedules are always changing. It's really nice to have a software to manage much of the administrative side of things. I upload the availability, spend an initial investment creating the schedule. If I have done my job correctly things pretty much run themselves throughout the rest of the semester.
Vorteile
Ease of updating availability for employees. Clearly seeing how many people can cover what shift. Ability for employees to drop, add, or trade shifts without me micro managing. Creating multiple classification of jobs to organize the different roles in the work place. Reporting makes it easy to submit to payroll.
Nachteile
The billing is a bit confusing. They bill based off of per user per month. With breaks and a rotating staff I often end up challenging the original bill I get. Customer service has always been good and responds quickly and makes changes.
Antwort von TCP
Hello, Kevin,
Thank you for the extensive review! In such a dynamic work environment, we're glad our app can provide peace of mind with managing different roles and availabilities. As for our billing process, it is set up by default to accommodate the majority of organizations, but, of course, as you have been able to tell yourself, we are always open for discussion in such specific cases such as your own. Our support team is available to you 24/7 via Live Chat on our homepage or app dashboard.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good, User friendly program with Excellent support!
Vorteile
As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability.
When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up.
I love that management can communicate with us and tell us what is going on. We can share and download files.
This is the perfect program for the company that I currently am working with.
Nachteile
It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.
Antwort von TCP
Hi,
Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.
- Branche: Medienproduktion
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The most ideal service I've found for companies working with contractors rather than employees
We have been using Humanity to run the work assignments for a video production business for two years. In that time the service uptime has been flawless. I have never had a time where the service did not perform or was down.
Phone support is the best that I have every encountered. Not only are calls answered quickly but the techs have deep knowledge and have been able to resolve issues in a matter of minutes, allowing me to stay on scheduling tasks.
*** We don't have many employees but use a lot of contractors, who don't get paid by the hour or salary. Humanity accommodates this through it's sophisticated "Work Units" feature. We assign work unit value for each job or task, allowing robust accounting for this type of relationship.
My contractors like the interface and importantly, say that it makes it's notification system helpful as well. As a result, lates and failure to reports are now almost non-existent.
Vorteile
Robust features closely match my needs for a comprehensive, one-stop service.
Nachteile
Work units report doesn't allow the shift title, notes, or remote site. I have to manually merge WU and custom reports (shifts scheduled) for each employee, which is very time-consumming.
If I can add a second complaint, I really need to be able to avoid having the system label my contractors as employees.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Features & Services
Vorteile
The ease of access for the different features. Also, the information is displayed in a user-friendly manner.
Nachteile
Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.
Antwort von TCP
Hi, Mark,
Thank you for the feedback and suggestion. We'd love to hear more about the specific features you believe would be valuable to our users, so if you like, you can send us your suggestions at [email protected] In the meantime, you can explore our current options to help you personalize your account. Find more information on our Help Desk page: https://helpcenter.humanity.com/getting-started-guides/module-overviews/dashboard-overview. We redesigned some of the Dashboard widgets as well: https://helpcenter.humanity.com/getting-started-guides/dashboard-widgets/new-dashboard-widgets. You can also reach out to our Support team via Live Chat for any questions.
- Branche: Darstellende Künste
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Humanity is great for corporations with a high volume of employees.
Easy access and clear communication when inquiring about my schedule
Vorteile
This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you.
Nachteile
The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts.
- Branche: Versicherung
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Overall good software
Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability.
Vorteile
The ease of use for staff members is great.
Nachteile
Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern".
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001-5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Humanity.com review
It's better than the older Shiftplanning, particularly the functionality of the mobile app, but otherwise still quite clunky. It would be a better product for me if it could register in a report all employee shift releases so as to track how often which employees are doing this. It would also be best if it could integrate with Team Dynamics, an ITSM product we have adopted for the Computer Services Department at the State University of New York at New Paltz. The lack of integration may be a deal breaker during the coming academic year (Fall 2017 - Spring 2018).
Vorteile
It's inexpensive and the mobile apps makes shift changes and reminders much more convenient.
Nachteile
Clunky. Customer support is inconsistent. Usually I have to wait several hours for a call back or chat response.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501-1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Good for traditional schedules, difficult for educational schedules
I work with Humanity (mwahahah!) to schedule 50-60 students at our two helpdesk locations. Our schedule matches our academic classes so our shifts often start at 5 and 10 minutes after the hour. Currently you can only schedule in 15-minute increments which means approving timesheets is a NIGHTMARE!
Generally Humanity lets us do what we absolutely need to do - it is pretty intuitive for our techs, allows them to manage their own shift trades, we can reproduce repeating schedules, and assign tasks to shifts - all at a reasonable price point so it's a decent value. But the support for trying to suggest the smaller time increments has been a bit... scattered, including techs linking to an unrelated feature request (not my already-submitted year-old request) to show me how to submit a feature request.
Hopefully the idea will get traction (it's been suggested with some regularity since 2013) and will get fixed (our client support coordinator seems to be advocating for us now which is awesome). In the meantime hopefully these notes provide context for the ratings provided above!
Vorteile
It is online, location restrictable, works well across multiple disparate sites, allows tasks to be assigned to shifts, and allows techs to take ownership of their shift management.
Nachteile
OH MY GOSH PLEASE GIVE US SMALLER TIME INCREMENTS FOR SCHEDULING FOR THE LOVE OF ALL THINGS GOOD IN THE WORLD!!! (Seriously fixing this one problem would solve about forty bajillion other problems I'm dealing with in Humanity at the moment)
- Branche: Sicherheit & Untersuchungen
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Humanity is a terrific value!
Overall Humanity offers the best "bang for your buck". I've researched all the competition and they far exceed others in the market. There is still room for improved and enhanced functionality, I have hope they will dominate in the next few years.
Vorteile
Ease of use and functionality. The staff is pretty responsive and there are a good amount of online resources. The app works flawlessly and the desktop version is very intuitive and user friendly.
Complete control for updating user preferences and passwords is a great feature!
Nachteile
There is still room for improvement. For example, employee time cards are difficult to use - it would be great if there were a multi step process where employees and supervisors can approve timesheets.
Similarly, the vacation time tracking is a nightmare.
- Branche: E-Learning
- Unternehmensgröße: 501-1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
shift planning visibly stunning
Vorteile
You can just pull this up and at a glance see everything you need. I can tell who is working and who is off and how long. And it has a great option to message people.
Nachteile
I wish there was easier access to user images
Antwort von TCP
Hi,
It's great to hear such a positive review, especially from a loyal customer like yourself. If you'd like to provide us with more details about the difficulty accessing the user images, please feel free to do so via our 24/7 Live Chat or [email protected]
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Wow, what a difference.
Mt Baker Camp has been using this software (Shiftplanning) since the end of 2013.
We use for managing all levels of staffing.
We track hours worked, HUGE advantage in allowing employees & volunteers to see when they are scheduled multiple weeks ahead of time.
At the end of the year it's easy to run reports to show how many total hours where contributed.
Vorteile
Time Clock - for payroll processing this is a life-saver (going from paper punch clock & card swiping)
Scheduler / Calendar.
Lots of training material & how-to-do's.
Nachteile
mmmmm...nothing
- Branche: Einzelhandel
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Humanity has been a great way for our company to keep everyone on the same page.
Easy to use system for scheduling and time keeping.
Vorteile
The global scheduling and time keeping is great. We like having everything in one system. The ability to upload files is a great asset as well as the company dashboard for quick communication.
Nachteile
The mobile app has some limited features that make checking schedules of others complicated. There some occasional issues with the system going down during business hours.
- Branche: Essen & Trinken
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Scheduling Software
Vorteile
Easy to deploy, easy for staff to leave comments on shifts in notes section.
Nachteile
The look/feel/ux is really the only downside to this app. The tools within it are great.
- Branche: Bau
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Shiftplanning Review
Vorteile
Easy to keep track of employees shifts. Can list hundreds of different projects and hundreds of employees with many variables on how you can view this information. Keeps you really well organized.
Nachteile
Sometimes the settings can be confusing as there are a lot of different variations of settings. Also having multiple logins, the settings are confusing.