Humanity Erfahrungen

Vorteile

I like that I can see a break down of my payroll, access all my paystubs over my entire deployment, request schedule changes and reach out to my peers for shift management. Also that tax documents are readily accessible.

Nachteile

There are a few kinks to work out. It doesn't accurately show who is scheduled for shifts in open shift details. Also, when requesting time off, where it shows your available hours mine are never accurate, it's always just a maxed out amount of available PTO. That means if I don't have enough actual PTO my request gets rejected. Also I feel like it locks me out pretty often and I need an account reset.

Vorteile

Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.

Nachteile

That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.

Vorteile

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Nachteile

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Vorteile

I like the app (Humanity 01) usability and ease to clock-in and clock-out.

Nachteile

The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.

Vorteile

Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.

Nachteile

The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.

Vorteile

easy to learn and use provides different visual aids for different scheduling purposes

Nachteile

lacks the billable vs non billable component that is key for construction cost control

Vorteile

It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.

Nachteile

I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

Vorteile

This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours

Nachteile

What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints

Vorteile

easy to use; lower cost; fantastic customer support; great value; robust; flexible

Nachteile

Can't think of a con. Only comment is that ShiftPlanning was difficult to find - we had to delve deep into Google search to find this app. Glad we persevered.

Vorteile

Price
Flexibility
Options

Nachteile

Complex. Took me three tries to get it implemented they way I needed, but my use case may be unusual.

Vorteile

The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed.

For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, but overall i was very pleased with their product and all the benefits you get from leave management to attendance tracking.

Also their indept reporting system is very elaborate!

Nachteile

The mobile app isn't as good as the web version of the product.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

Ease of updating availability for employees. Clearly seeing how many people can cover what shift. Ability for employees to drop, add, or trade shifts without me micro managing. Creating multiple classification of jobs to organize the different roles in the work place. Reporting makes it easy to submit to payroll.

Nachteile

The billing is a bit confusing. They bill based off of per user per month. With breaks and a rotating staff I often end up challenging the original bill I get. Customer service has always been good and responds quickly and makes changes.

Vorteile

As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability.
When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up.
I love that management can communicate with us and tell us what is going on. We can share and download files.
This is the perfect program for the company that I currently am working with.

Nachteile

It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.

Vorteile

Robust features closely match my needs for a comprehensive, one-stop service.

Nachteile

Work units report doesn't allow the shift title, notes, or remote site. I have to manually merge WU and custom reports (shifts scheduled) for each employee, which is very time-consumming.

If I can add a second complaint, I really need to be able to avoid having the system label my contractors as employees.

Vorteile

The ease of access for the different features. Also, the information is displayed in a user-friendly manner.

Nachteile

Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.

Vorteile

This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you.

Nachteile

The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts.

Vorteile

The ease of use for staff members is great.

Nachteile

Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern".

Vorteile

It's inexpensive and the mobile apps makes shift changes and reminders much more convenient.

Nachteile

Clunky. Customer support is inconsistent. Usually I have to wait several hours for a call back or chat response.

Vorteile

It is online, location restrictable, works well across multiple disparate sites, allows tasks to be assigned to shifts, and allows techs to take ownership of their shift management.

Nachteile

OH MY GOSH PLEASE GIVE US SMALLER TIME INCREMENTS FOR SCHEDULING FOR THE LOVE OF ALL THINGS GOOD IN THE WORLD!!! (Seriously fixing this one problem would solve about forty bajillion other problems I'm dealing with in Humanity at the moment)

Vorteile

Ease of use and functionality. The staff is pretty responsive and there are a good amount of online resources. The app works flawlessly and the desktop version is very intuitive and user friendly.

Complete control for updating user preferences and passwords is a great feature!

Nachteile

There is still room for improvement. For example, employee time cards are difficult to use - it would be great if there were a multi step process where employees and supervisors can approve timesheets.

Similarly, the vacation time tracking is a nightmare.

Vorteile

You can just pull this up and at a glance see everything you need. I can tell who is working and who is off and how long. And it has a great option to message people.

Nachteile

I wish there was easier access to user images

Vorteile

Time Clock - for payroll processing this is a life-saver (going from paper punch clock & card swiping)
Scheduler / Calendar.
Lots of training material & how-to-do's.

Nachteile

mmmmm...nothing

Vorteile

The global scheduling and time keeping is great. We like having everything in one system. The ability to upload files is a great asset as well as the company dashboard for quick communication.

Nachteile

The mobile app has some limited features that make checking schedules of others complicated. There some occasional issues with the system going down during business hours.

Vorteile

Easy to deploy, easy for staff to leave comments on shifts in notes section.

Nachteile

The look/feel/ux is really the only downside to this app. The tools within it are great.

Vorteile

Easy to keep track of employees shifts. Can list hundreds of different projects and hundreds of employees with many variables on how you can view this information. Keeps you really well organized.

Nachteile

Sometimes the settings can be confusing as there are a lot of different variations of settings. Also having multiple logins, the settings are confusing.