Freshteam Erfahrungen

Vorteile

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Nachteile

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Vorteile

1. The consolidated Database
2. Using Bulk Email with a single click and ofcourse the "Canned response" support
3. Easily posting the job requirement
4. Screening candidates
5. Easily operate from phone (Handset Device)
6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly.

Nachteile

1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible!
2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs.
3. It's really excellent for the free tier, but expensive for the pro versions.

In Betracht gezogene Alternativen

Zoho Recruit und Asana

Gründe für den Wechsel zu Freshteam

Freshteam is more user-friendly with a lot more interesting features e.g. smooth job posting, screening candidates and sending bulk emails. It is really a user-friendly tech tool along with its easy setup process and intuitive setting.

Vorteile

We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions.

Nachteile

I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them.

In Betracht gezogene Alternativen

Breezy und BambooHR

Warum Freshteam gewählt wurde

Even the least expensive subscription was too much for how little we needed it Recruitee as an ATS.

Zuvor genutzte Software

Recruitee

Gründe für den Wechsel zu Freshteam

Freshteam was the most cost effective solution for the features it offers. I've used other Freshworks products and have been impressed by how well thought-out their solutions are and Freshteam was no exception. Their native features are great and they have good integration points so that I can trivially automate our hiring workflows.

Vorteile

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Nachteile

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Vorteile

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards .

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Nachteile

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Vorteile

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access.
finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Nachteile

data download option. the reporting format can be more simple and more effective

In Betracht gezogene Alternativen

Zoho CRM

Gründe für den Wechsel zu Freshteam

The pricing and the cutsomer support team. that the one of the most critical key for any software.

Vorteile

UI is pretty easy to use
Integration with existing tools could be done with ease and quite efficient
simplified scheduling and hiring

Nachteile

The navigation could be tricky sometimes.

In Betracht gezogene Alternativen

Zoho Recruit

Warum Freshteam gewählt wurde

The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version.

Vorteile

The free version give us good value for a SMB to manage simple stuff like personal time-off tracking.

Nachteile

When you start your trial, it starts as you had the paid version and you don't really know what features you would be getting if you sticked to the free one.

Vorteile

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Nachteile

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Vorteile

Onboarding and profile searching. For freshers its easy to understand.

Nachteile

Reporting structure might be improved, some time i am not able to find the proper report.

Vorteile

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Nachteile

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

Vorteile

The most robust tool that we use in Freshteam is the HRIS portion. We use this as an employee database to track communications, contracts, and information. We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the process was super easy and streamlined!

Nachteile

We cannot connect it to our payroll software (Justworks) to upload information automatically.

In Betracht gezogene Alternativen

Zoho People und Hiver

Vorteile

Recruitment, onboarding, offboarding and time off

Nachteile

Would love to see performance management as part of this software

Vorteile

It was easy to use and navigate, made it easier to keep track of candidates and current statuses of applicants.

Nachteile

Was not always intuitive, felt like if there was a way to keep track of previous applications and hiring decisions. Would also be helpful to be able to merge candidates from different channels (i.e. facebook and indeed)

Vorteile

What I like about this application is that it is intuitive, easy to use and very eye catching.

Nachteile

From time to time, you can feel that there is downtime, especially if your database of candidates starting to get big.

Vorteile

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Nachteile

It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Vorteile

This was a great change for our organization. Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in one place!

Nachteile

Nothing - I honestly can't think of anything Freshteam is lacking for our team.

Vorteile

It's easy to integrate and use. We didn't require much of training to start using it.

Nachteile

There can be improvement in number of profiles available, which should be more relevant also.

Vorteile

The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours.

Nachteile

We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module.

Vorteile

Good few integrations
Candidate tracking, employee database

Nachteile

Only days option for leave, hourly option would be useful.

Vorteile

The interface is sleek and intuitive. It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs. Additional custom fields can be added, and existing fields can be removed if they're irrelevant to your needs.

Nachteile

Each user needs an individual email account, which makes it hard to track teams where some eployees only use a shared/team email account. It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number)

Vorteile

Almost everything. Easy to use, easy to track the applicants, easy to schedule the interviews, easy to give feedback, and easy job postings.
The software is amazing.

Nachteile

The only thing which can be improved is job posting on LinkedIn. Once the job is posted it takes time to appear on LinkedIn. If this can be done immediately that would be helpful.

When vendors add candidates to the portal, they should see only their names. They can see other vendors' name as well while adding the tag. This I feel can be improved.

Vorteile

The recruiting functionalities. Its integrated with several job boards, we can sponsor and manage almost everything in one place. Also ensures that no candidate is left without an answer and/or a proper follow up.

Nachteile

The integration with linkedin is not fantastic. The absence management and the team calendars are not integrate with google calendar.

Vorteile

User friendly
Compatible with LinkedIn and other Job portals
easily schedule interviews ,compatible with platform like gmeet ,zoho etc
Keep a track of candidates ,panel and feedback.

Nachteile

Wish Customer support would have been better and can provide timely resolutions .

Vorteile

Recruitment tasks are automated. Reminders are auto-set.

Nachteile

The interview feedback mechanism is not up to the mark