Absorb LMS Erfahrungen

Vorteile

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

Nachteile

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Vorteile

I love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.

Nachteile

The ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.

Vorteile

easy startup, easy to use (provided everything is working properly)

Nachteile

Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

Vorteile

There are so many great things I can say about Absorb. The absolute best feature of the software itself is the individuality it allows us to create for users. We have some standard courses that clients are interested in, however, the biggest pull is allowing us to make the experience feel custom to them. Our customers can easily navigate their own portals effortlessly. Customizing the templates and organization of courses is the personal touch that makes this software so great.

Nachteile

There are a few key features that I have noticed are not a part of Absorb software that could really be useful. The templates and options on how it is set up are pretty standard, however, certain options such as the calendar for example. Our clients love the calendar. However, you cannot really edit the calendar for full customization. I think if all of the template options had more range in customization it would be a bit better.

Vorteile

Coming from another software, we loved the customizable features of the software!

Nachteile

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Vorteile

Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.

Nachteile

I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.

In Betracht gezogene Alternativen

Coassemble, LearnUpon und Docebo

Gründe für den Wechsel zu Absorb LMS

Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.

Vorteile

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Nachteile

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.

Vorteile

the simplicity for the end user and for the training coordinators

Nachteile

some inconsistences in the user fields. they enforce to create more custom fields than necessary

In Betracht gezogene Alternativen

Docebo

Gründe für den Wechsel zu Absorb LMS

the simplicity for the end user and for the training coordinators

Vorteile

Absorb LMS makes it easy to manage user information with data such as registered users, course evaluations and popular courses.

The flexibility of this platform is a plus with users able to customize it as they see fit.

Very good customer support.

Nachteile

There aren't many supported third party software options that are compatible with LMS Absorb, integrating more would make this platform even better.

Vorteile

The ability to create your own courses and pull in outside courses as well.

Nachteile

With every software there are things that could be updated. It's the nature of the technology beast. But being able to edit an employees profile and see their course data all in one area would be better than having to go into separate areas.

Vorteile

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Nachteile

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

Vorteile

Absorb has such a wonderful client portal to submit feedback. There's an ability to submit feature requests and have other clients talk through the pros/cons and use cases for those items. I've had calls with Absorb developers based on the feedback that I had submitted and those features then went forward into the production environment. It is awesome to see how involved Absorb is in the client community.

Nachteile

There are not many features that are problematic. I wish there was a more seamless way to allow a learner to take one course in place of another. If a learner submitted a third party certificate for a course that is equivalent to an in-house course, the admin needs to manually award completion for the in-house course. It isn't exactly clean and can lead to some confusion when auditing learner completions to understand which version was completed vs credited.

Vorteile

Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value.

Nachteile

Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text).

Vorteile

* Very easy and friendly to use especially for beginners. * Absorb LMS is a great software to create and publish a course. * It tracks the participants' performance and provides reports.* Very responsive customer service. * It has an electronic signature.

Nachteile

* Configuration process is a bit difficult for beginners. * Integration options are limited. * Reporting service can be tricky sometimes. * Difficulty in managing blended learning

Vorteile

We are in our 6th year of using Absorb and have two portals for internal and external audiences. Absorb is powerful and provides a responsive experience for both the User and LMS Admin. There are features of the system we are still exploring as features and improvements are consistently offered.

Nachteile

We'd like to see more customization in the reporting function, especially when it comes to running mass reports based off more than one course, user, etc. Though this topic has already been addressed as a point of future improvement and releases.

Vorteile

Absorb has made it easy to use their tool for both our internal and external customers. The ease of use provides the learner with a positive user experience. With each new release, the tool becomes more and more of an asset.

Nachteile

Reporting functionality isn't as intuitive as the rest of the tool.

Vorteile

Introducing an LMS to PPT employees was seamless with Absorb. The platform is very intuitive for the first time user.

Nachteile

Integration to our business processes is an on-going project. We are always discovering new tools and ways to use Absorb to improve procedure and increase productivity.
The only add-on that would be helpful at this point is the ability to track competencies earned outside of the platform.

Vorteile

The Absorb platform has been great for getting us up to speed quickly and ease of use for our learners. We are moving a lot of what we had been doing for leadership development from an in-person only option to a more blended approach.

Nachteile

There is a learning curve, as with anything, for us to understand some of the terminology and functions. We do not have anyone on staff who does this full time, so we are all learning slowly.

Vorteile

Absorb was the first LMS that I worked with that fully supported HTML5. The interface was beautiful from a learner perspective and could be fully branded to your company. It was intuitive and supported all of the training types that we created and purchased. The company was easy to work with and provided support for our needs.

Nachteile

The backend/admin portal was separate from the user portal. Meaning, it was based on different technology (flash at the time), was actually hosted on a different part of the system and did not seem as unified as other systems I have worked with. It was still very functional, but left some to be desired.

Vorteile

Courses run more smoothly for our users than our previous platform.

Nachteile

The standard reporting leaves a lot to be desired.

Vorteile

It has the ability to encourage learning on the go and remotely, with extensive and versatile training options for staff. It is a very versatile and flexible platform that has everything you need to ensure that corporate learning takes place at an excellent level. It provides high-quality third-party integrations to use content created in another application.

Nachteile

It has excellent customization options, although for new users it can be a challenge to use them.

Vorteile

Both the front end and back end are easy to use and navigate.

Nachteile

How a person can only be attached to one department with one email address.

Vorteile

We have been using Absorb LMS for 4+ years. The product is excellent and the Absorb team is very cooperative in working with us to customize the LMS for our unique needs. It has evolved into a collaborative partnership, rather than a typical vendor-client relationship. We have users around the world, and the user-side LMS has proven to be stable and easy to use. The admin-side has a wide range of features, and it is relatively easy for people to learn the basics. We use the LMS to deliver classroom courses, e-learning and bundles. We have established special access roles for instructors which has streamlined operations. Absorb is releasing a major upgrade which we are testing. The upgrade adds great features, and we are eager to migrate to the new version.

Nachteile

We provide our clients with very specific project tracking and reporting functions that have become part of our competitive advantage. These functions go beyond the capabilities of the Absorb LMS and the needs of typical LMS users. We have had to develop customized modules that import data from the LMS.

Vorteile

User interface is intuitive. Customer support staff is professional and responsive.

Nachteile

Difficult to personalize learning pathways