Docebo Erfahrungen

Vorteile

This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning!

Nachteile

There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements.

Vorteile

Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback. Docebo's user experience encourages user adoption and more time in the platform if they can find and view the content they are looking for. Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic. We are looking forward to incorporating gamification to help round our the user experience.

Nachteile

Docebo could use some work on the administrator side of the platform. There are quite a few areas where there are way too many clicks or a lack of bulk processes that cause additional work for an administrator. One big item that hasn't made its way into the platform but is apparently in plan, is the ability for an administrator to login as a user, to see what they are seeing or even test what as that user to ensure all works prior to releasing new content, features, etc. Unrelated to the platform, but an area that needs improvement is the Customer Support. Docebo only offers email/ticket management and online chat support. There is currently no phone support and many times issues could be solved if you were just able to talk to someone. It should be noted that I am starting to see a shift in this practice which will be welcomed by all current clients.

Vorteile

I like the ease of use and how fast it is to implement. Docebo was a very good solution for smaller businesses. Their pricing used to be honnest for a SAAS solution.

Nachteile

The last few years have been disapointing to say the least: no customer support, major bugs, no real help and increasing price. Docebo is losing customers at a fast past and I cannot recommend it to my clients anymore, which is a shame.

Vorteile

There flexible and easy-to-use learning solution allows quick employee training that is extremely useful in the Hospitality field!

Nachteile

The price was my only Con using Docebo. The price just kept increasing

Vorteile

The ability to customise the platform to suit our business.

Nachteile

The bread crumbs you have to look through to fix if you assign an automated course to a new user and for some reason, it does not work.

Vorteile

We needed to be able to customize our software for each client, and collect detailed reports. Docebo worked really well for us.

Nachteile

We needed the surveys to be structured so that we could pull detailed statistics from answers... more like survey monkey. What Docebo currently offers is more of a "did you like this class" type of survey. We were looking for more detail such as WHO answered this question in this way, ie Did doctors answer the question with yes, or was it nurses who answered the question with a yes?

We could have used an ability in the Docebo tests to give detailed feedback for each answer regardless of whether the question was answered correctly or not. sometimes knowing why an answer is wrong is a huge teaching tool.

Vorteile

1. Fast and easy-to-use interface
2. Flexible settings
3. Reach functionality, including full support of business process to certify our partners
4. Fast and professional support and reaction to feature requests.
5. Very responsive API

Nachteile

We'd like to see richer API (to have access to all of the objects on LMS side and manipulate them).

Vorteile

It look intuitive for students and it's friendly in its looks. Not intimidating at all. It's refreshing and nice. You can navigate it with few obstacles.
Allows teacher to use a very good mashup of resources and arrange them nicely.

Nachteile

If you are the admin, you wouldn't like it very much. It is not logical in its structure and does not make sense in the processes to manage courses, groups and students.

Vorteile

It was a good platform for our online learning; however, we never integrate with any other application that we currently use, which has prevented us from using it so frequently. It has great potential but it lacked the commitment we needed.

Nachteile

We never completely committed to the product, we used it, but it was just another program that we needed to use. If it were integrated with another program, maybe we could have used it more.

Vorteile

It is an incredible application that allows you to introduce all the training and online learning, it is very simple to use and allows you to connect with other users, as well as view classes and share files

Vorteile

Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.

Nachteile

Inability to easily preview the learner experience is at the top of my laundry list of functional limitations

Vorteile

There is a clean and up-to-date feel to the platform that our internal and external users fine very easy to use and navigate through. There is a lot of customization, but also off-the-shelf features that allow you to plug and play. It seems like the perfect combination of customization and out-of-the-box functionality for any level of LMS user. Our L&D team does not have an in-depth technical background however customizing the Docebo UI and ensuring all of the functionality was working properly was simple enough for us to figure out.

Nachteile

The only gap we've experienced in the software is the ability to include a certificate in a congratulatory email after a user completes a certification Learning Plan. In order for the user to receive the certificate they have to navigate back to the final course and download the certificate from a widget underneath the course. Our preference is to include the certificate in the automated congratulatory email, but that's a very small sacrifice to make for all of the other functionality Docebo provides.

Vorteile

"We are an elearning company in the retail energy industry using Docebo to train sales agents. We appreciate the certification/re-certification feature because it allows us to help our clients meet compliance requirements with state regulations. Additionally, the multi-tenant facilities allow us to support private courses for some clients while supporting other with generalized courses or a mixture of both.

Nachteile

"Customer service continues to improve on a day to day basis and we couldn't be more pleased with the response time"

Vorteile

One of the greatest strengths of DOCEBO is that it focuses on the user at all times, each learning resource inserts into a player that allows you to review each element sequentially. The user or student always knows where to go to continue their learning, also accepts multiple formats such as videos, scorm, audio, images and embedded objects.

Nachteile

The administrative part at the beginning can be a bit complicated for all the information it generates, but after learning how each of the reports and other statistics work, it is all the more useful to manage the platform. The time 13 days for the demo is more than enough to test all the functions of the software.

Vorteile

Easy to use
Lots of options
Excellent user registration system
A Very good system reports (General and customized)

Nachteile

Some reports do not support Hebrew. There is a need to improve Power Point presentation and accessibility issues
It would be nice if there was an application to create training resource demo files automatically

Vorteile

Mobile app is a good recent addition. User friendly software and team is continuously updating to be at par with the latest trends

Nachteile

Skill matrix should not be charged separately and the price is way higher. Skill matrix and development programs go hands in hand

Vorteile

Very user friendly system from admin to learner.
Great reporting that provides many custom options
Accept feature requests and regular weekly updates to the system
Mobile Friendly
Gamification ability

Nachteile

Not really things i like least but more about things i would like to see in the system from future updates.

Vorteile

The platform is intuitive and easy to use.

Nachteile

I would like to be able to push content from the sandbox to production after testing.

Vorteile

Great UI
Good Price
Allows us to focus entirely on content rather than having to waste time in a a battle with system administration.
Great design - looks very modern.

Nachteile

None that we have yet noticed.

Vorteile

Docebo has many great features and apps to enhance the learning experience. Some features are complicated to set up and onboarding is a must if you new to Learning Management.

Nachteile

Even through Docebo offers many great features, we have found many "technical bugs" that Learning and Support are slow to correct, making the functionality poor and the user experience frustrating.