Dayforce HCM Erfahrungen

Vorteile

The moment I have a complication, my support point deals with it correctly and with great accuracy. Dayforce offers a lot of training by video or under the guidance of a professional. These are very helpful to go back over or in case I want to run a new feature. Features are constantly being updated and enhancements added to features; some of which are user suggestions. We do not turn to IT services for assistance with Dayforce; any complications are handled by myself, the HRIS administrator, and assistance with Dayforce as needed.

Nachteile

There are some complications with custom reporting; in general, if they require a modification, such as adding a field, there is likely to be a fee to do so.

Vorteile

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Nachteile

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

Vorteile

EE's can share legal entities, ease of moving employees, international component

Nachteile

Support, benefits and payroll cannot talk to one another for reporting purposes!! Crazy!!

Vorteile

Dayforce is a "one for all" program that handles all of our workforce time tracking and scheduling needs.

Nachteile

I have found that management approvals through the app are not quite as easy as they are online.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Dayforce HCM gewählt wurde

Dayforce had more features and was easier for the end user to navigate.

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Dayforce HCM

Dayforce is much easier for our employees to use and to learn. It also has more areas we can customize to meet our payroll needs.

Vorteile

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

Nachteile

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

In Betracht gezogene Alternativen

ADP Workforce Now und Workday HCM

Gründe für den Wechsel zu Dayforce HCM

Their continuous commitment to excellence and being a partner all the way

Vorteile

I appreciate the support community and education center. I like the design of the product and the overall intuitiveness of the system.

Nachteile

Reporting can be cumbersome as some reports that we must custom build should be standard; US compliance reporting could be more robust. Also, some of the HR modules are disjointed and it's inefficient to have to navigate to several different screens to process updates.

Vorteile

Centralized location for employee record keeping

Nachteile

Ease of feature implementation is difficult and requires lots of time and expertise outside of customer support. For example, it took us 6 months to correctly configure a form

In Betracht gezogene Alternativen

BambooHR

Warum Dayforce HCM gewählt wurde

Automated timesheets

Gründe für den Wechsel zu Dayforce HCM

Our sister company implemented Dayforce and we wanted to use the same system

Vorteile

Connectivity of all aspects of payroll and benefit management.

Nachteile

Once set up is complete change is near impossible.

Vorteile

I like the user interface and the workflow process

Nachteile

The way the org and jobs are setup and administered

In Betracht gezogene Alternativen

UKG Ready und Workday HCM

Warum Dayforce HCM gewählt wurde

Needed a system than can do more for us in time and attendance, comp and talent

Gründe für den Wechsel zu Dayforce HCM

Payroll capability, Cost and global payroll option

Vorteile

The 1 on 1 meetings with the Dayforce reps onsight allowed me to quickly find a resolution to my OE 2024. I felt like a big weight was lifted when [sensitive content hidden] assisted me with my issues.

Nachteile

I would like to see a way to copy an enrollment in the test environment to production once it has been tested.

Vorteile

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Nachteile

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place.

We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process.

Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required.

I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

In Betracht gezogene Alternativen

UKG Ready und ADP Workforce Now

Warum Dayforce HCM gewählt wurde

We are growing rapidly and we outgrew the functionality of our previous company. There were many things we had to do manually should now automatic in Ceridian - once its setup properly. Also, inconsistencies of setup in the previous system caused issues in reporting.

Gründe für den Wechsel zu Dayforce HCM

The structure of team members have ONE record that is references by all the modules as opposed to multiple databases/records throughout the modules.

Vorteile

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

Nachteile

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

In Betracht gezogene Alternativen

BambooHR und Paylocity

Warum Dayforce HCM gewählt wurde

Zenefits support was horrible and there were a lot of bugs and payroll issues. We outgrew Zenefits once we reached over 150 employees

Zuvor genutzte Software

TriNet Zenefits

Gründe für den Wechsel zu Dayforce HCM

They really sold their product well, but they weren’t exactly honest in their sales pitch about some things. The customization was the most appealing.

Vorteile

Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time.

Nachteile

While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal.

Vorteile

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

Nachteile

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

Vorteile

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Nachteile

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

In Betracht gezogene Alternativen

Paychex Flex

Warum Dayforce HCM gewählt wurde

The value for the product and good reviews

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Dayforce HCM

The value and looking for a product that could do it all

Vorteile

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Nachteile

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Vorteile

The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything.

Nachteile

The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in.

Vorteile

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

Nachteile

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

In Betracht gezogene Alternativen

Paycom

Warum Dayforce HCM gewählt wurde

Leadership-led initiative seeking better reporting options built on a single database concept

Zuvor genutzte Software

ADP Workforce Now

Vorteile

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Nachteile

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

In Betracht gezogene Alternativen

ADP Workforce Now und Workday HCM

Gründe für den Wechsel zu Dayforce HCM

Cost and system capability were the reasons we decided on Dayforce.

Vorteile

Dayforce HCM can be configured in just about any way, working around your company policies which was really important to us as a company. It has the capability to grow with us not just in the UK but globally and that was a big selling point. The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously. It's brought everything into one neat system for us and gives employees a huge amount of visibility over their pay which they haven't had previously. The opportunities (as with the available reports) within Dayforce are endless.

Nachteile

There are some basic features missing within Dayforce, ability to reset your own password or cancel your own holidays for example. The visibility for managers is also limiting and that can be difficult to manage.It is so intricately mapped that the slightest change can have the largest knock on effect and so you either need to be 100% confident with what you are doing or you constantly need to reach out for support. Everything you see and discuss when going through the procurement stage is basically a bolt on. But this isn't made clear from the off and it is an expensive product as every module has a PEPM cost. As the admin, I find it can be frustrating as the system is so huge it's difficult to be a master of the system.

In Betracht gezogene Alternativen

Quinyx

Zuvor genutzte Software

Deputy und Sage 50cloud Accounting

Vorteile

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Nachteile

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Vorteile

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Nachteile

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

In Betracht gezogene Alternativen

Dynamics 365

Zuvor genutzte Software

Workday HCM

Vorteile

User-friendly interfaceComprehensive payroll functionalityRobust HR and benefits managementEffective talent managementPrecise time and attendance trackingOutstanding customer supportAffordable and scalable

Nachteile

Attendance Management: This area needs some updating. Is not easy to automate. Currently not able to view attendance points on the mobile app.

Vorteile

Ease of use. User friendly. Mobile capabilities.

Nachteile

Reporting cannot combine timesheet and payroll reports.

In Betracht gezogene Alternativen

Workday HCM

Warum Dayforce HCM gewählt wurde

Increased workforce

Zuvor genutzte Software

Paylocity

Vorteile

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

Nachteile

There is nothing that i dont like . It is a great platform.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Dayforce HCM gewählt wurde

Everything was better on Dayforce

Zuvor genutzte Software

ADP Workforce Now