Dayforce HCM Erfahrungen

Vorteile

Flexibility coupled with cutting edge technology is allowing me to produce reporting and analytics our firm never thought was possible. At the same time, I am replacing all my manual processes with streamlined automation saving time and money. Finally, I am greatly increasing our professional culture in and outside the firm. My firm will never outgrow this solution. Love, Love, LOVE my Dayforce!

Nachteile

The only opportunity I see is the space between go live and what come next. With so much training material available, it hard to figure out a succinct plan for turning on the rest of the solution. A clear cut plan or guided track to bring you through the videos and then the correct guide would be helpful. I end up bouncing from guide to dig and guide and watching a video a couple of times to get things rolling.

Vorteile

I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget.

Nachteile

I really believe there are quite a few feature on this software that are completely redundant and repetitive.

Vorteile

The company I worked for moved from ADP to Dayforce for Payroll and it was an easy transition and the mobile app was great.

Nachteile

I didn't have any issues with this software while using it on my PC or mobile device.

Vorteile

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Nachteile

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Vorteile

It's intuitive and takes almost no explanation to show new employees how it works. Easy to see your hours, confirm your punch times and check your vacation and sick time balance.

Nachteile

It can take a minute or so to boot up the first time it is started for the day.

Vorteile

easyness and how everything just tie in together.

Nachteile

reporting and how we can not really control all aspect of it.

Vorteile

The main page was easy to navigate and use. I was able to get to everything I needed without searching endlessly on a busy screen. I appreciated the time of functionality as well as the benefits administration functionality. It was all super easy to work through.

Nachteile

I did not like the performance management system set up. It was not set up in a user friendly way. I also didn't like the rating system wasn't well explained - for example, meets expectations vs meets expectations beyond.

Vorteile

I use Dayforce daily and I find it user friendly and easy to navigate through the system. I use it to check scheduling, payroll, work benefits, learning, and set work goals.

Nachteile

So far I have been using Dayforce for over 6 months and I have not come across a down side as yet that has been a setback and delayed my time or work.

Vorteile

It's super fast to get work done- whether that be submitting PTO requests or retrieving paycheck info. The website design is very intuitive.

Nachteile

Sometimes the SSO doesn't work right out of the bat but it could be related to the device or browser settings.

Vorteile

Easy to login and out of the app. You can see your paycheck before its direct deposited.

Nachteile

Difficulties requesting time off in the time away tab

Vorteile

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

Nachteile

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

In Betracht gezogene Alternativen

Paycom

Warum Dayforce HCM gewählt wurde

Leadership-led initiative seeking better reporting options built on a single database concept

Zuvor genutzte Software

ADP Workforce Now

Vorteile

It is pretty easy to use and it is a clean looking platform.

Nachteile

Some of the things I like least about the software are the custom reports (creating can be difficult as I can't pull in all the fields I believe I should be able to from the employee profile - i.e. GL splits); I am finding the mid-year HSA enrollment changes to be very difficult (employees find it difficult as well); and the GL setup is not conducive to making manual changes during the year. I have to constantly contact support to make changes and go through multiple tests just to get to where we need to be for reporting.

Vorteile

The integration between HR, Payroll, Time & Attendance and Benefits is the main reason we went with Dayforce. It gave us an all inclusive solution to our needs

Nachteile

The reliance on Silverlight has been the main drawback, but that is going away soon. The other issue has been a latency issue for our satellite users; the time to load IE has been a problem but the ability to use Chrome has helped.

In Betracht gezogene Alternativen

UKG Ready und Paycom

Warum Dayforce HCM gewählt wurde

We needed to bring our system to the Cloud and with a newer product.

Gründe für den Wechsel zu Dayforce HCM

We have been clients of Ceridian for over 30 years, we trust Ceridian to give us a product that meets our requirements.

Vorteile

Payroll and HR is more efficient. It's easy to use an learn. I love the educational feature.

Nachteile

There is really nothing I don't like. I think we were so outdated on the system we had before that everything on this system was an improvement.

In Betracht gezogene Alternativen

Paycom

Gründe für den Wechsel zu Dayforce HCM

Dayforce had more to offer as far as taxation for non resident set up. It was more user friendly. The WFM was superior to other companies we looked at. We also have a longstanding relationship with Ceridian so we know we would get everything promised.

Vorteile

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Nachteile

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Vorteile

It is highly configurable. It handles changes due to union contracts with ease.

Nachteile

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Vorteile

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Nachteile

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Vorteile

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Nachteile

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

Vorteile

Our business was heavily paper driven prior to using Dayforce. We had an older payroll system, no benefits administration, a separate time and attendance system outside of payroll, a manual recruiting and manual learning process. What I like most about Dayforce is that it’s a single platform that will house all important employee information is together. I no longer have managers calling to ask if someone has vacation time available, or if someone took a class. It’s visible to managers at the touch of a button.

Dayforce has also allowed us to customize our system to the features we want and need. We are using payroll, WFM, Time and attendance, benefits, recruitment, performance management, compensation, on boarding and learning.

It has allowed us to transform the way we do our jobs by eliminating all the paper forms and empowering our employees and managers.

Nachteile

The downside is that each module that we purchased is a separate cost. This is a good and bad thing, we only pay for what we need, but since I want everything we need to pay for it.

Vorteile

There are multiple things that I enjoy about Dayforce HCM, some of which include the ability to simply and efficiently administer payroll information such that employees would be able to enter their personal bank account information, how they would like their pay distributed among multiple bank accounts, if applicable. I also very much like the simplicity of the user interface when dealing with benefit administration, which can get very confusing with other HR softwares, but not with Dayforce HCM. Keeping tracking of PTO is also very streamlined, as the amount of PTO available increases, or decreases, in real time. Paystubs are easily accessible, also. Lastly, customer service, whenever needed, is always happy to help and is always available to answer the call in a just a few minutes. Highly recommended.

Nachteile

The only possible aspect that I can point out as a negative when it comes to Dayforce HCM is its pricing brackets. Compared to other HR services, the price is a bit more expensive, which may become an obstacle for some, but when considering the value of the service you would be getting, I feel it is well worth it. Outside of the potential pricing barrier, I honestly have nothing else to point out as a negative, as the service does everything it promises to be able to do, and efficiently.

Vorteile

Cloud Base accessible and portable. Easy customization as clients we can create and modify fields on our own very quicly

Nachteile

The difficulty interfacing data, and the there is much opportunity for improvement in interfacing. Most of the interfacing had to be on our own with little support. We think the support was not enough and has created delays and painstaking situations.

Vorteile

Dayforce HCM was the first payroll software that I worked with and still work with daily. It is easy to get acclimated to the software, and it is quite straightforward in terms of onboarding employees. It is easy to have integrations with Dayforce into our other time-tracking software's, and we have had no issues with customer support.

Nachteile

We used Dayforce for employee onboarding. Unfortunately, it seems as if this feature is not very functional on a cellphone or a mobile device. Many of our employees did not own laptops, so there were frequent difficulties in trying to get them to complete the onboarding, as they could not open the software.

Dates in dayforce are also very stringent .If there is any errors with any dates, it is a headache to attempt to fix and frequently will take a team of us to try and see what is going on. It can feel like a picky/finicky software to use.

The main issue for our company, is really the onboarding piece as it should work and be accessible for everyone to use, despite the device.

Vorteile

Robust system, everything is in 1, constantly enhancing the system, Insights conference is AMAZING, XOXO website lets you communicate with other customers and is hands down a game changer

Nachteile

Because the system is so robust, the implementation is hard, reporting is outdated and formatting is not the best.

Vorteile

Ceridian was able to customize the solution to fit my unique business needs. The other HRIS providers were not willing to make changes in their offerings and instead pushed an "one size fits most" product. The solution has automated our payroll, recruitment, onboarding, HR, benefits, document management, performance management process and more. Ceridian has now become a daily stop for our employees and has significantly reduced the administration work for our payroll and HR teams. Whats more, the product has enhanced our security and privacy by transiting to a secure software program instead of using paper and excel spreadsheets.

Nachteile

Turn around time for customer solution tickets could be improved. Sometimes when little things need to be tweaked the customer needs to submit a ticket to their client solutions team. On average the turn around time has acceptable but on occasion could be faster.

Vorteile

Ease of processing payroll. Report writer.
More automation available compared to HPW platform.
Dayforce talks to WFM!
Earnings statements real time.

Nachteile

Cannot have Job Title and job code (attached to EEO code) on EE profile.
Has been very challenging building the system with complex pay policies.
New Hire form data entry does not trickle into all of the necessary fields that we use, so we have to touch about 10 screens to put all of New Hire data in.