Paylocity Erfahrungen

Vorteile

clock in / clock out from ANYWHERE

Keep track of your hours with a simple click

missed punch? No problem. you can fix it yourself (if your HR didn't lock you out of it that is)

Impressions section: Your company can give you praises and make it public.

Nachteile

There was a time that my bank account got compromised so my direct deposit info needed to be changed. It took my HR department a long time to get my info updated and for my pay check to be sent. I work remotely so Paylocity sent my paycheck to my company's office then my company sent the pay check to me through snail mail... with bad luck usps lost the letter.... getting my paycheck processed again took an entire pay period to receive my paycheck.

Vorteile

I use Paylocity for onboarding, employee record management, benefits, payroll, reporting and status changes (LOAs, terms, etc.) Paylocity's features can do almost everything that an HR team would need, with only a few lapses that we hope they can improve. The service team is easy to reach and pretty knowledgeable/helpful. Additionally, I assisted with implementation of the product, and I feel that it was pretty smooth and easy to do compared to other HRIS's I've assisted with implementing.

Nachteile

There are only a couple cons with the software, which are really more of "nice to haves" rather than necessitates. One being that the system does not allow for bulk imports of certain information past implementation. We recently discovered we wanted to start tracking something in the system, and without the ability to bulk import it we had to enter everything manually. Additionally, there are random glitches that the service team is working to resolve, like issues with requesting time off on the App and tracking employee documents in the system. I hope that these issues will be resolved soon.

Vorteile

Simply love it!The whole platform makes it easy to track your time worked and your PTO available.We use it daily to punch in and out every shift.We get used to it in the very first day we use it.

Nachteile

There are some features that are still not working or being updated on time.For example, people management requests are not being actioned on time.

Vorteile

I did not like much about this website. It is very hard to track hours.

Nachteile

Sometimes the page freezes and I have to refresh it the page. However, I lose all my information when I do that.

Vorteile

So far i have had no payroll errors in my deposits. I like the app and being able to clock in as soon as i am in the building.

Nachteile

As an end user there are so many tabs and areas that really are unneeded by me, as i dont configure it for end users it could be that some of these could be hidden and only what is necessary shown.

Vorteile

I really liked the community page where you could post updates and photos. Employees could then post comments responding to the original post and interact with the post.

Nachteile

It often times would time-out or error out while you were using it, so you would have to reload the page or log out and back in fairly frequently.

Vorteile

Community Board is great for employee moral!

Nachteile

Implementation is a little sticky and was somewhat painful with particular parts of the process.

In Betracht gezogene Alternativen

Paycor

Warum Paylocity gewählt wurde

Inability of Heartland to meet accommodations of the system they promised functionality they could not provide.

Gründe für den Wechsel zu Paylocity

Community Board was a great bonus. Functionality and visual appearance of they system.

Vorteile

I like how user friendly Paylocity is. Very easy to navigate and easy for my new hires to complete their onboarding paperwork through.

Nachteile

I cannot find any cons with Paylocity. It has been smooth and a pleasure to use.

Vorteile

Updating profile/bank information is fairly easy process and also accessing my timesheet

Nachteile

It's not easy to access time off history sheet. I have to go into several tabs to find it.

Vorteile

Offers a great variety of options to manage your payrolls.

Nachteile

Everything was fine to me, I haven't noticed anything negative about it yet.

Vorteile

A very robust system. Keeps abreast of policy changes making it easy to consider options. Extremely function rich with many reporting options, sometimes to the point of fault in that it takes some training to become familiar with the system. Integration and customer services have both been excellent.

Nachteile

The system is not the most user friendly, but it adds functionality in place of user experience. For example, adding a new 401k/403b program took multiple calls with customer service to be sure everything was set appropriately. Same for HSA enrollment. The full product requires more than a basic level of technical proficiency.

In Betracht gezogene Alternativen

QuickBooks Online Advanced und NetSuite

Warum Paylocity gewählt wurde

Zenefits could only handle a limited number of contractors in it's system. Their benefits integration and customer service were not at the same level either.

Zuvor genutzte Software

Zenefits

Gründe für den Wechsel zu Paylocity

Feature suite for the pricing

Vorteile

The integration in the software with all of the different areas, i.e. benefits, recruiting, payroll, ACA, W2, timecards, HR all make it worth the effort to transition to this software. The company and software have delivered on all of the promises that were made when the software was pitched to us.

Nachteile

There are only small, personal changes that I would make. They are small picky things that I would like but do not hinder the software in any way.

Vorteile

The features that Paylocity offers for an entire HCM system is very easy to use and implement.

Nachteile

It isn't always scalable. Some features that get rolled out are in the early stages making them difficult to implement all the time because the pieces desired are missing. We had originally planned to use the recruiting and applicant tracking system but it would take so long to set-up, it doesn't make sense to move from what we have been using that has so much of our previous history already available.

In Betracht gezogene Alternativen

Paycom und Paycor

Warum Paylocity gewählt wurde

We wanted to leave the PEO and ADP was so expensive. It also wasn't user-friendly and required a lot of calls to the service team for assistance. When the customer service person is #2 on your frequently called list, it is time to find a new service.

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paylocity

Ease of use and familiarity were what eventually swayed the decision. Having used it in the past would make the transition easier for me and would allow me to get the system up and running quickly and utilize the features effectively.

Vorteile

The product has great payroll ability, and it has been mostly reliable so far. I like that it is easy to maintain data integrity in the system, and the self-service portal is also very helpful. Being able to manage benefits and payroll in one system is a big plus.

Nachteile

Wish it has more integration such as BambooHR. It also takes a long time to build an integration(3+ month for our 401k vendor). The spending accounts function also needs to be improved as it operates on a separate platform and the employee experience is subpar.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

We needed more control over benefits and overall payroll process.

Gründe für den Wechsel zu Paylocity

Functionality, potential to operate both payroll and benefits in one tool.

Vorteile

Everything? We are using time and attendance, payroll, benefits administration, learning, surveys, applicant tracking, and onboarding. We also use data insights frequently. If I had to pick a favorite right now, it would be learning (the LMS), as we have used that a great deal over the past year of working and training as a remote workforce.

Nachteile

None that I can think of. When we have had an issue, the support team is quickly able to address the issue and we are always seeing system improvements.

In Betracht gezogene Alternativen

Paycom und ADP Workforce Now

Warum Paylocity gewählt wurde

Needed a system more agile for use in higher education and which could meet our new progressive HR team where they are now and in the future.

Zuvor genutzte Software

Dayforce HCM

Gründe für den Wechsel zu Paylocity

Agility, functionality, progressive orientation, pricing, and prior positive experiences on this software.

Vorteile

Paylocity makes it easy for us to manage everything from onboarding, timekeeping, PTO, and payroll. We had two separate systems for timecards and payroll and no system for onboarding before and Paylocity has helped us go almost completely paperless. Timekeeping is easy and the mobile app is excellent for the employees.

Nachteile

Since the product is modular (pick and choose which modules you would like), some processes require a little hopping between applications but everything works very well together.

In Betracht gezogene Alternativen

BambooHR, Paychex Flex und Paycor

Warum Paylocity gewählt wurde

Our timekeeping app was awful and not well integrated with our payroll system

Zuvor genutzte Software

Sage 100

Gründe für den Wechsel zu Paylocity

Paylocity offered the best pricing and best set of features for our needs.

Vorteile

The best part of this software is how user friendly it is. I also really like the customer service. Having my own designated representative is very important to me and saves a lot of time. We utilize a lot of the features of this software and really don't have any complaints. Whenever there is something that needs improvement, you can request an enhancement and the team will look into fixing it.

Nachteile

I wish there was the ability to quickly calculate time off balances on the employee screen while including approved PTO requests in the future. There are a few things in the performance dashboard that I didn't love, however I am hoping to get these resolved before next year with help from the Paylocity team.

Vorteile

I love the suite of integrated platforms. The work flow from Applicant Tracking to Hiring to Web Benefits. It all fits together and makes daily tasks so much easier.

Nachteile

It was a challenge to get the COBRA file information flowing to the carriers from Web Benefits.
It is difficult to make a change to submitted time off requests. The entire entry must be deleted instead of allowing for modifications.

In Betracht gezogene Alternativen

Paycom

Warum Paylocity gewählt wurde

Paychex software was challenging. We did not have the full suite of products which lead to some disjointed processes. The benefits software was challenging and difficult to use.

Gründe für den Wechsel zu Paylocity

Paylocity was a full cycle suite of HR software modules that allowed for the seamless flow of data. It makes every day tasks easier to track and process.

Vorteile

Our office enjoys Paylocity for our payroll needs. It is very user-friendly and customizable to our industry.

Nachteile

The Onboarding module has had multiple issues when attempting to make changes or having employees cause an error that can't be fixed by administration.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

Paychex was extremely outdated when we made the switch and our sales rep had previous experience with Paychex and so the transition was easy.

Gründe für den Wechsel zu Paylocity

We had a bad experience with ADP prior due to them not being able to handle the complexity of our payroll hours, rates and industry.

Vorteile

One of my favorite things about Palocity that makes it stand out from other software is the ability to customize and make a profile. You can connect with other teammates, and give each other props and recognition. It really helps build internal relationships, which is a really unique feature for a payroll software.

Nachteile

The interface for Paylocity is a little confusing in my opinion. It can be a little difficult to navigate the platform when you are new to the software. Sometimes I feel like commonly used tabs/links require a couple of clicks to access, instead of being readily available on the main homepage.

Vorteile

Paylocity is really amazing. I love the community/engagement section. I love that there is so much data you won't even know what to do with it. I love that the historical information you put in actually has a purpose beyond storage. Information is analyzed internally by the system and gives you insights. The LMS system provided has so many great trainings not just as an admin, employee, or supervisor using the actual software, but also for other types of leadership and soft skill training too! Onboarding is AMAZING. You can track every little thing, include every document needed, it walks the admin and the employee step by step so you can't miss a thing and you can assign tasks to people in the company!

Nachteile

l know I said I love this software but by jove, it also drives me CRAZY how hard it is to navigate and how some functions that our Paylocity support team has let us know many people complained about and that they are "working on the feature". Offboarding is a NIGHTMARE. Everything I listed about onboarding, not a single feature is available when an employee separates. IPP goals don't let you list team goals! Only individual and department and cross functional collaborate goals. UGH. You have to go into settings and configure your workflows all the time! WHY! The dashboard is TOO confusing for some people-this is NOT technologically inept friendly at all. You cannot change your view to the employee view to see what they are having issues with unlike our last HRIS system. This is very very frustrating because I can only navigate and let the employees know where to do and provide resources but not see what they are seeing and work from the back end for them. A lot of their data insights are worthless when you transition. It's literally like starting from scratch. Even if you have tons of history from your old system, they don't translate and you have to wait 3-6 months before you can start taking advantage.

Vorteile

1) You have a dedicated Account Manager.
2) I have worked with a few payroll companies during my HR tenure and Paylocity by far is the best product on the market. It is so user friendly. Employees love it because it is easy to use, it has a mobile app, and anything they need related to payroll and benefits is in one place.
3) Transferring from our old payroll company to Paylocity was an easy transition. Paylocity provides you with a dedicate account manager for payroll and time entry. The do all the work.
4) Compliance with Paylocity cannot get an easier. There are Compliance Dashboards, ACA Reporting Dashboards, Year End Reporting Dashboards. Everything is configured in the system and ready for your review in each of the Dashbaords.
5) Paylocity has the most user friendly Reporting feature I've seen in any product. Lots of standard reports. Easy to use custom reporting featuring.
6) Lots of module that you add as you need, Perf Mgmt, Expenses, Recruting, On-Boarding, to name a few.
7) Performance Mgmt module is so easy to set and customize to your needs. Employees loved using it. It includes a Journal feature that the managers can keep notes throughout the year.

Nachteile

No Cons. I've used other payroll companies in the past, Paylocity far exceeds all of them.

Vorteile

It was easy to roll over into paylocity from our old system and we like that we are able to still cut payroll checks in-house. The time management and benefit feature is nice and the portal is very user-friendly.

Nachteile

This was the most expensive solution we looked at. While we decided it was probably the best for our uses, the jury is still out on whether it is worth the money or not. We have found that our old system produced better reports that were specific to our industry (restaurant) and that Paylocity does not have the same reports set up.

Vorteile

Paylocity is a user-friendly system. The Employee Self-Service interface is easy for the employees to use. It is easy to add new employees and process the payroll. The system also directly interfaces with our benefits provider, so our new hire and open enrollment processes are seamlessly integrated with little to no adjustments on my part. The system is a la carte, so you don't need to implement products that you don't need.

Nachteile

The issue resolution process could be better. We are assigned a dedicated Service team member (and appropriate backup), so all requests go through them. In some cases, Service can handle the request quickly, but some take significant time and escalation. They also act as a go-between for the Tax team, so something as simple as updating an Unemployment Tax Rate can often be delayed.

Vorteile

I like that Paylocity has moved us from manual time cards to an all electronic punching from a kiosk that spreads the company responsibility to managers and employees instead of relying on one person to manually calculate and monitor everything such as PTO/Sick/missed Punches/ absences/ OT rounding/ACA requirements etc. The program gives you a lot of good reporting features and processing payroll is relatively intuitive. Have very kind support staff to call and the wait time to speak with someone is very quick, unlike some other companies that I have worked with that took 45 minutes to speak with someone regarding our payroll which is time sensitive. They also do not rely on D&B ratings for Net Pay Liability Cap before requiring reverse-wires.

Nachteile

Their portal has a lot of functionality, but most of the time I am having to call the support team to check on why something didn't work/get implemented and they have to guide me through a process that was never brought up during original implementation. Some times when I request new schedules or fixes we get incorrectly billed and the fix never gets completed and no follow-up after they inform that they will look in to it further.