Bizagi Erfahrungen

4,5
Gesamtbewertung
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4,5
Gesamtbewertung
Bewertungen
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Nutzerbewertungen im Überblick

Über Bizagi

Bizagi bietet eine BPM-Suite (Business Process Management) für Unternehmen. Zu den wichtigsten Funktionen gehören die Automatisierung, Modellierung und Ausführung von Geschäftsabläufen. Die Lösung wurde 2016 im Gartner Magic...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,3
Bedienkomfort
4,4
Kundenbetreuung
4,1

Nutzerbewertungen zu Bizagi durchsuchen

140 von 140 Bewertungen
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Margiorie
Margiorie
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2018

My experience with Bizagi was very good, the flows that were needed very quickly were created

Vorteile

It is an easy to use BPM tool, you can create a flow while explaining the process, for the end user it is easy to use, the deployment in production is simple, the components to create the human task and the automatic tasks is very simple, the rule engine to make decisions in the flow is simple to configure, the screens can be designed. The documentation of the process can be generated from the same Bizagi.

Nachteile

I did not find the process of migration friendly because of the change of versions, practically they had to make new flows, suddenly you need manuals to guide how to make changes to versions.

Morgan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2017

Fast, Easy, Powerful and Fun. This platform isn't an add on - It's the foundation of your...

Complete digital transformation of our company. Fundamental technology for our healthcare business.

Vorteile

Technical Vision. From the CEO on down, Bizagi is driven by a strong technical vision and culture. This company is a front runner, determined to set the bar for others.

Great abstraction of business and technical layers. Process modeling allows you to focus on just the business requirements without getting bogged down in technical design like other platforms.

Easy to learn, true low code / no code platform. The power is there if you need it, but you can also bang out a working mock up during a business meeting and get immediate feedback.

Designed for integration with the outside world. In this proprietary space, Bizagi's platform is refreshingly easy to integrate with web services, external databases and apps. Their adherence to BPM standards and an open database ensures your investment.

Excellent support. We run multiple 24X7 inpatient medical facilities and can't afford to be down ever. Their support team is highly responsive and solves problems fast.

Nachteile

Immature partner ecosystem. Since they're newer to the US market, this should be a focus for their future. Developing a rich network of add on partner apps such as digital signature, messaging and IAAS platforms will benefit customers and solidify their position as the gold standard.

Antwort von Bizagi

Thank you Morgan, it's been a real pleasure for our team to see and hear about the work that Mentis Neuro Health is doing to transform its healthcare services for the digital age. The innovative work underway has already been recognized by the industry as Mentis Neuro Health won 'Best Achievement in Digital Transformation' at the Business Transformation and Operational Excellence Awards, 2017.

Beantwortet am 13.6.2017
anton
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 18.6.2019

Potentially good product ruined by support

Used to model large complex operational processes and it worked really well but then at a certain upgrade point the performance of the software just went out the window rendering it almost completely useless. From that point onwards any experience with the software was painful at best. Even resorting to facebook and linked in yielded no results. Just one question - HOW DO YOU EXPECT TO CONVERT FREE USERS TO PAID SUBSCRIPTION OR EVEN RETAIN EXISTING ONES?

Vorteile

At the moment - NOTHING
Months ago - it was easy to use even with some weird glitches such as the random automatic routing of connectors.

Nachteile

The fact that there is no, zero, NADA support. I used to have a paid subscription but I did not renew it because of the support. Post on the community forum are left unmoderated for weeks on end and if it is a difficult issue they are just declined. When there is a response it is just garbage that adds no value at all. Apparently, it is VERY difficult to moderate such a community and paid subscriptions get preference. I get the same support than when I had a paid subscription. Will never recommend this software to anybody.Very bad performance and weird random automatic routing of connectors!

Die besten Alternativen zu Bizagi

Neil
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2017

Unparalleled ease of use and fast realization of ROI

Vorteile

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use and agility of the product has allowed for rapid response to regulatory changes, and the visibility/data/reporting ensures appropriate documentation to demonstrate compliance.

Customer service from Bizagi is first-rate. The US sales team and leadership are proactive in anticipating the needs of customers and ensuring that they are fully met. Whenever a question or issue does arise, they respond very quickly.

The pricing/value proposition of the product compared to its competitors is very competitive. However, it is worth noting that the full Studio and Modeler products can be downloaded for free from Bizagi.com for teams to build a proof-of-concept and evaluate the technology. It is only necessary to pay for licenses when ready to deploy applications to production.

Nachteile

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete. This is also addressed in v11 of the product. Finally, a hosted/cloud version of Bizagi was frequently requested by customers - this option was added in 2017.

Rui
  • Branche: Import und Export
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.7.2017

Our experience in one word: "Transformational!"

Enhanced customer experience, increased quality of services rendered, increased efficiency of services, agile experimentation, fast implementation, quicker true digital transformation, management by measurement, employees focus on value added tasks, automation of non-value tasks, dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, business & IT collaboration, easy and fast orchestration of teams and work processes, work management, accurate quantification, productivity analysis, workload balancing, bottlenecks removing, continuous improvement.

Vorteile

More than a software it is a methodology or, from a holistic approach, it is a philosophy!
The easy to use, agility and transformational capabilities of this software allied to a strong digital leadership and the notion of what ROI means in regards to digital assets, enables an enterprise to deliver a platform for digital transformation that gives organizations the possibility to revolutionize their customer experience, optimize their business operations, and manage risk and compliance. Bizagis's low-code approach can radically accelerate the time it takes to build and deploy business processes with a level of digital process automation that is unparalleled.

Nachteile

Its major "disadvantage" is the residual existence of cons :)
While an enterprise should expect facing a lot of difficulties, thus increasing the learning curve, while dealing with the platform's roll out, the reality is that cons are easily manageable, meaning that from an engagement stand point the feeling at the end of the day is that everything is doable.

Matt
  • Branche: Konsumgüter
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.8.2020

Bizagi a rising star

Working with Bizagi is easy, support is amazing
(we only left because of missing SaaS functionality, but reevaluation now)

you must have this solution / vendor an our radar and check them out if you are in the BPM space

Vorteile

Easy to use
Modeler and SharePoint integration is free
Extreme powerful Workflow engine
Data Integration
Support (best support I personally had in the software area - honest and relay able)
constant improvement of software
Customer have a say on road map
They underproduction and over deliver (and are honest)

Nachteile

missing Dictionary function
@ the time we moved away - no SaaS (but reevaluating @ the moment as they have a good cloud offering now)
Modeler a desktop solution
Portal function not there -> but they have it now

João
João
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

3
Bewertet am 25.5.2018

best modeler i know (ive teste many modelers). suites needs some improvement.

People doing BPM. Me and others change company and still use the same software, keeping the knowledge of useing it.

Vorteile

best user interface ever. (im a user of modeler. The suites or collaborative i just know about it, but i dont use it frequently)

Nachteile

i needed that the outomated software, AND the "published" models of the users of the automated process, could be redesigned. Maybe there could be a way to add my own design, or an editor of the presentation layer, or at least some diferent designs of the presentation layer (should have diferent aparences).

Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 31.1.2018

Easy Modeling Tool

Helped me to model with users in a friendly manner

Vorteile

It's really intuitive, i have used it to model processes with business users and it's really amazing how they get to understand easyly the way they have to model the preocesses, besides it's standard compliance and for that reason it's a great tool to model the process even if you are going to develop in a different one.

Nachteile

It's really closed software, so it's really hard to integrate with different database and software other than the basic ones provided with the tool

Antwort von Bizagi

Thank you for your glowing review! Just so you are aware, openness is actually a huge benefit of our software. When you've got your process model ready in Bizagi Modeler, you can rapidly turn that model into an application using Bizagi Studio, and we've got a whole host of free REST API Connectors, and even a browser-accessible SDK to guide you through creating your own connector for any service.

You'll find all that here: https://www.bizagi.com/en/community/connectors-xchange

Beantwortet am 1.2.2018
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.8.2022

Bizagi Review

Bizagi has help to improve, the approval flows, of the company, wich helps to optimize and make efficient the processes.

Vorteile

Most part it's Configuration and parametrization, wich optimize the time of the updates.

Nachteile

I have no complains, it's an excellent tool

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.1.2019

The best BPM platform on the market

We have modeled and virtualized dozens of processes in a few months. We highly recommend Bizagi for transformation programs.

Vorteile

Bizagi manages to be intuitive and detailed-oriented at the same time, which is not the case of other platforms (either simplistic or too complicated).
The product is very reliable and the support team is always responsive and available for help.
Documentation is extensive.

Nachteile

It's not open source, so it's more expensive than some available platforms on the market. But it's very good value for money anyway.

Anoosha
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 9.11.2017

Overview of Bizagi

Vorteile

Strengths of Bizagi BPM

Bizagi is the one of the easiest products to use in this evaluation. It offers a comprehensive range of self-service training courses to shorten the learning curve and successfully help clients manage their BPM journeys.
According to customer reference feedback, Bizagi customers expressed the highest satisfaction with the cost/value of Bizagi’s iBPMS platform product compared to the other vendors in the analysis.
Bizagi deploys a disruptive business model. The company offered freemium software before the term was even coined back in 2008. Both the Bizagi Modeler, for collaborative design and documentation of process models (today more than 4 million downloads), and the Bizagi Studio, for automating an unlimited number of these process models into process applications across up to 20 nonproduction users, can be downloaded for free. When ready to develop for production, a named-user-based license is applied.

Nachteile

Because the platform lends itself to opportunistic application development, customers may fail to establish process governance guidelines or a strong business process competency center (BPCC). However, Bizagi customers have been able to scale operations to hundreds of processes and millions of users. Bizagi provides documentation and advisory services to help its customers create digital process competency centers to enable broader digital transformation goals.
Although Bizagi provides the ability to manage both structured and unstructured processes, it lacks some capabilities to deliver complex case control. Since this research concluded, Bizagi has released version 11 of its platform, which it states offers a new set of capabilities aimed at delivering superior case management capabilities and contextualized user experiences.
Compared to leading iBPMS vendors, Bizagi offers one of the less intelligent products in this evaluation. It supports only the minimal required dimensions of the Gartner Business Process IQ Framework.

Sanjuana
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 5.3.2018

It's a great tool!

A way to innovate a company and do right things without invest a lot of money.

Vorteile

It's intuitive. The way to make expressions is easy and is very well documented. The customer service is extremely helpful.

Nachteile

It's complicated when the process is big or is changing. Sometimes, the forms are corrupted and when you copy to other form, never saved. I think, the templates are inefficient and the bugs are constants.

Antwort von Bizagi

Thank you for your glowing review! You mentioned a few bugs, so I just thought I would encourage you to make sure that you are using the latest version of the desktop client. Hope that helps!

Beantwortet am 12.3.2018
Eduardo
  • Branche: Personalwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 18.10.2018

BPM made easy

Vorteile

If you already know the ins and outs of process mapping, automating process with Bizagi is a very small step away. It’s really that easy, fast and intuitive.

Nachteile

If you’re a technical guru you’ll feel the need for some advanced features, but other than that, nothing else to say.

Samuel
  • Branche: Programmentwicklung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2018

Bizagi is great!

As a consultant I solve many problems with Bizagi over many different industries. I haven't found one that it can't solve yet.

Vorteile

It's incredibly flexible and easy to use. Makes integrations a cinch!

Nachteile

The UI could use some more adjustability for user experiences.

Verifizierter Rezensent
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 23.5.2018

It is a practical tool for process modeling or flow diagrams

The modeling of credit process and collection of a banking project, designed in a fast and versatile way.

Vorteile

The simulation of processes in a graphical way is dynamic, and that can be exported to Word or PDF to be able to share them.

Nachteile

It does not have an immediate correction at the moment of the creation of the process modeling, it must try to save to validate the errors

Roger
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2018

Democratize your Processes

We have just aquired bizagi just few months ago, and we are at the start point of our journey.

Vorteile

That it doesn't depends on IT department for digitalize simple processes and its very easy to learn and use.

Nachteile

its slow to load in PC and there is no MAC version. We have a lot of Apple computers, and we would have loved to have Bizagi in OS X platform.

Saheed
  • Branche: Forschung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 19.2.2021

Bizagi - An Intuitive Process Modelling Software

Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes. One other reason to go for Bizagi is the ability to bind structured processes into a single case while coordinating available content and resources to manage scenarios.

Vorteile

Bizagi is a powerful business process modelling tool that allows user to manage processes in a centralised manner. Apart from the fact that it is easy to manage, it also capable of tracking down every step of the process, the (UI) user interface is very friendly. Bizagi has the ability to integrate with other systems easily.

Nachteile

One of the cons of Bizagi is that it tends to be slow when handling large scale processes, it also consumes more RAM space because it handles its data in a light way mode.

JASON
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2018

GREAT PRODUCT COMPANY FOCUSED ON RESULTS NOT JUST SELLING YOU ON LICENSES

Vorteile

EASE OF WORKING WITH THE PRODUCT AND THE SUPPORT FROM THEIR TEAM. VERY FOCUSED ON WHAT THEY DO BEST AND EASE OF INTEGRATIONS WITH OTHER PRODUCTS TO BUILD A HOLISTIC SOLUTION

Nachteile

NOTHING BEEN A GREAT EXPERIENCE AND LOOKING TO FIND MORE WAYS TO LEVERAGE THE TOOL

Scott
  • Branche: Versicherung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 17.10.2018

Progressing in the right direction

Vorteile

Ease of Use for developing the workflow.

Nachteile

Front end inbox needs the ability to customize

David
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2018

Intuitive product to boost digital transformation

Vorteile

Low coded, intuitive BPM that enables automization and performance transparency in a very efficient way with great support all over the world

Nachteile

There are no real disadvantages of this software to be mentioned.

Felipe
  • Branche: Informationsdienst
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

2
Bewertet am 10.7.2017

Easy to use

Is the easiest BPMS system to implement today, managing rules and rationale of process standards with the help of the portal leaves the tool with incredible business power.

Vorteile

Easy to connect and bind with webservices, template files and rules management, the stakeholders function was very good!

Nachteile

Bugs and instabilities in the development phase, dependency on xml files and easy decryption critography.

Victor
Victor
  • Branche: Bankwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 19.6.2019

A very simple tool, but it is what makes it quite efficient.

A very simple tool, but it is what makes it quite efficient for the function of building diagrams and flowcharts of corporate processes, besides being a free solution.

Vorteile

The ease of use of the tool in the construction of complex flows.

Nachteile

I have no negative points to report, perhaps the more advanced database integration is something to be worked on in the next versions

Andre
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 10.7.2017

Good functionalities (considering its freeware value proposal)

Vorteile

Easy to use in general. Main functionalities are good but with some bugs - needs some caution if required for heavy use!

Nachteile

Color/font change with some bugs, multi selection is too limited, customizing is quite tricky - one has to go a long way no to use the main box, colors and alike

MAX
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.8.2018

Good software for process modeling

Awesome software anyway.

Vorteile

Great to model processes and document them. If you like you can export the whole process to a word doc.

Nachteile

It is a bit slow in some cases and the interface could be better. The introduction of descriptions to the model's artefacts could be more simple and easy to use.

Gabriel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 22.12.2017

Maybe the best, but still needs to improove

Vorteile

Bizagi is the one of the easiest products to use in this evaluation. It offers a comprehensive range of self-service training courses to shorten the learning curve and successfully help clients manage their BPM journeys.

Nachteile

Because the platform lends itself to opportunistic application development, customers may fail to establish process governance guidelines or a strong business process competency center (BPCC). However, Bizagi customers have been able to scale operations to hundreds of processes and millions of users. Bizagi provides documentation and advisory services to help its customers create digital process competency centers to enable broader digital transformation goals.

140 Bewertungen