Jotform Erfahrungen

4,7
Gesamtbewertung
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4,7
Gesamtbewertung
Bewertungen
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Nutzerbewertungen im Überblick

Über Jotform

Jotform ist eine cloudbasierte Lösung zur Formularautomatisierung und aktiviert für die Nutzer Online-Formulare und die Dokumentation der Kundenantworten. Die Lösung hilft Nutzern, Leads zu generieren, Bestellzahlungen zu...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,5
Funktionen
4,6
Bedienkomfort
4,6
Kundenbetreuung
4,4

Nutzerbewertungen zu Jotform durchsuchen

2.107 von 2.107 Bewertungen
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Eric
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 27.4.2023

Einfaches Tool mit guter Usability, schöne Ergebnisse sind schnell umgesetzt

Vorteile

Die Umsetzung unserer kleinen Projekte war innerhalb weniger Stunden umgesetzt. Durch die intuitive Bedienung ein Kinderspiel.

Nachteile

Preisgestaltung: Die Preisstaffelung ist zu grob. Für kleinere bis mittlere Projekte fehlt meiner Meinung nach zwischen Starter und Bronze ein Paket.

Antwort von Jotform

Hello Eric, Thank you for your kind words. We are glad that you are able to utilize your form easily using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 10.5.2023
Verifizierter Rezensent
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 20.11.2023

Empfehlenswertes Tool

Vorteile

Formulare sind schnell und einfach zu erstellen. Benachrichtigungen per Mail funktionieren hervorragend. Wir nutzen nur einen Bruchteil der umfangreichen Funktionen und werden uns zukünftig noch intensiver mit den Möglichkeiten auseinandersetzen.

Nachteile

Der Javascript Code verändert sich mit jeder Änderung und muss somit immer wieder auf der Website ausgetauscht werde. Das wurde schon das ein oder andere Mal vergessen. Man gewöhnt sich aber schnell dran.

Antwort von Jotform

Hi,
Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible.
We appreciate your feedback.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 24.11.2023
Cordula
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 14.9.2022

Gut aber mit Probleme

Automatisierung von Eintritten oder Reservierungen Verein

Vorteile

Einfach, leicht verständlich, einfache Einbindung in Website

Nachteile

Probleme mit t-online Email des Benutzers. Formulare werden garnicht gesendt bzw. Antwortformular fehlt.
Nur t-online!!!!

Antwort von Jotform

Hello Cordula, Thank you for the feedback. We want to help you with the problem you've run into. Please share a brief description of the email issue using our contact form at https://www.jotform.com/contact and we would gladly assist you.

Beantwortet am 20.9.2022

Die besten Alternativen zu Jotform

Oliver
  • Branche: Informationsdienst
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2023

Nur zum Emphelen

Nur positiv bisher .

Vorteile

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Nachteile

Ich habe leider das 50% Angebot verpasst

Antwort von Jotform

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 2.8.2023
Sarah
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2022

Tolle Idee und sehr Anwenderfreundlich

Vorteile

Echt super und eine tolle Erleichterung für den Berufsalltag. Spart Zeit und Mühe und die Website bietet einem wirklich viele Möglichkeiten und Angebote. So viele dass ich noch nicht Mal alle kenne. Es lohnt sich auf jeden Fall Mal reinzuschauen!

Nachteile

Nichts aufgefallen - gibt's ne App ? Das wäre super.

Antwort von Jotform

Hello Sarah, Thanks for sharing your positive review of our platform. We do have the Jotform app in which you can create a form app using our builder. For more information, you can check this link: https://www.jotform.com/products/apps/.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 22.12.2022
Anastasia
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2023

Jotform Bewertung

Sehr gut. Ich benutze das Tool sehr gerne

Vorteile

Das Handling ist unkompliziert und gut zu bedienen

Nachteile

Das Einfügen in Teams ist schwieriger..

Antwort von Jotform

Hi Anastasia,
We are glad you had a great experience using our platform. Connecting your form to MS team is easy, you can follow this guide: https://www.jotform.com/help/how-to-integrate-microsoft-teams-with-jotform/.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Update:
Good News! Jotform has just released integration with Microsoft Teams. You can now send new submissions to Microsoft Teams automatically. Check out this link for more information: https://www.jotform.com/integrations/microsoft-teams.

Beantwortet am 20.8.2024
Rebecca
Rebecca
  • Branche: Bau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.7.2024

The true value of Jotform is its no-code form builder. It is very easy to use.

The overall experience with Jotform has been much more better than what we could imagine. It has helped us overcome all the hurdles we used to encounter when creating forms for our project work. Jotform form builder has great form design tools that makes our forms very stunning in design.

Vorteile

With Jotform, it is easily possible to create a broad range of file types which is time saving compared to using different products for different forms. The form builder uses drag and drop form design technology with makes it easy to interact with. Jotform has comprehensive data security features which protect our information and forms from unauthorized access.

Nachteile

Honestly there is nothing to like least about Jotform. All the features are satisfyingly very easy to use and responsive.

Antwort von Jotform

Hi Rebecca,
Thanks for your positive review. We're glad to hear that our platform meets your needs and that you appreciate some of our features and has made your form-building experience more efficient. It's also great to know that our comprehensive data security features have given you peace of mind. We appreciate your feedback.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 31.7.2024
Kiara
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2024

Efficient Form Builder with Room for Improvement

Jotform has been a reliable tool for building and managing forms, especially for someone who needs to create and share them quickly. The platform's ease of use and integrations have streamlined many of our processes. However, there are areas where it could improve, particularly in terms of customization and mobile app functionality. Despite these minor drawbacks, it remains a valuable asset for both personal and professional projects.

Vorteile

User-friendly interface that makes it easy to create forms quickly.
Wide variety of templates that cater to different industries and purposes.
Drag-and-drop functionality is intuitive, allowing for easy customization of forms.
Integration with other tools and services (like Google Sheets, PayPal, etc.) is seamless.
Responsive customer support and a helpful community forum.

Nachteile

Limited customization options for advanced users without coding knowledge.
Some features are locked behind higher pricing tiers, which might be a drawback for small businesses.
The mobile app could use improvements in terms of usability and feature parity with the web version.
Occasionally, there are issues with form submission notifications not being sent out promptly.
Performance can be sluggish with more complex or heavily used forms.

Antwort von Jotform

Hi Kiara,
Thanks for sharing your detailed review. We are delighted to know that you find our platform user-friendly and that you enjoyed the drag-and-drop functionality. We're constantly working to improve our features and make our platform more accessible. Your feedback on the mobile app and form notifications is vital, and we will take it into account as we work to enhance usability and speed. There are other alternatives if you don't want to use our default senders. You can use your own email servers to send the email using SMTP. You can check out this guide on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-SMTP-for-a-form/. If you have specific suggestions or need assistance, please feel free to reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 9.9.2024
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 28.8.2024

Hopefully to have more hard workers instead of lazy workers

Could’ve been worked at harder but it definitely takes away the stress of taking care of everyone.

Vorteile

Work on your own time and flexibility and function.

Nachteile

People would sign up to work but don’t know when they actually did the work.

Antwort von Jotform

Hi,
Thanks for using Jotform, and for your nice review. This really means a lot to us.
If you have any questions or concerns, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 31.8.2024
Ally
  • Branche: Eventservice
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2024

Lifesaver and Easy

Cannot live without it! I literally use everyday!

Vorteile

I like the functionality and ease in customization.

Nachteile

If I forget to connect to Google Drive, when I do, I wish we could sync all data not just from when it was connected and going forward (I know there is the option to sync all data when connecting Google Sheets).

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

I just liked the functionality better in JotForm. At the time with typeform it was setting up each field as a separate question was annoying to me.

Zuvor genutzte Software

Typeform

Gründe für den Wechsel zu Jotform

Ease of setting up and customizing. I love the ease and ability to choose what is connected to the Google Sheet and Google Drive and all the capability it has for integration and customization.

Antwort von Jotform

Hi Ally,
Thanks for your excellent rating. We are happy to know that our platform fits your needs, and it was easy for you to use. We have escalated your request to our Developers at this ticket: https://www.jotform.com/answers/15125711 on syncing previous data to Google Drive. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to the thread and let you know. As a workaround for now, you can download all your submissions data and files from your Tables and upload them manually to your Google Drive. Here are links to the guides on how to download the submissions data and files:
1. Download Submissions: https://www.jotform.com/help/73-download-form-submissions-to-excel/
2. Download Submission Files: https://www.jotform.com/help/356-download-files/
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 14.6.2024
Andrew
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.7.2024

Jotform review

It’s been great and easy to use for clients

Vorteile

It’s easy to use for myself and clients

Nachteile

Sometimes it glitches, but it’s rare.

Antwort von Jotform

Hi Andrew,
Thanks for your positive review. We're thrilled to hear that you and your clients find our platform easy to use.
Feel free to let us know if you have questions or if you encounter glitches through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 1.8.2024
Sarah
  • Branche: 2128
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.8.2024

Try it, you'll never go back!

It is a phenomenal tool! Even with the free version it allows me to run my small business easily. They help guide you with what you want for a response, you can easily move the order, have a thank you at the end that then takes you to your own website, creating amazing foot traffic! You can share forms simply by copying and pasting a link!

Vorteile

Jotform is a very beneficial way to obtain survey results, orders for my small business and more

Nachteile

I have the free trial so can only hold so many forms for my Scentsy preorders but it is a super helpful tool with guidance along the way!

Antwort von Jotform

Hi Sarah,
Thanks for your positive review. We're glad to hear that our platform has been helpful for your small business in gathering survey results and managing orders.
Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 24.8.2024
Hillary
Hillary
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.7.2024

All good vibes with Jotform. The most qualified tool to create professional forms.

We are finding an easy time using Jotform to create forms for our purchasing and procurement operations. It allows us to create very professional forms that fits perfectly with our requirements. Jotform has given us a very comfortable experience creating any type of form that we are in need of.

Vorteile

Jotform has automations that helps us save much of our time and energy doing the tedious form building tasks. Its simple integration with other products like payment gateways makes it very easy for us to create and use purchase forms directly. It has a fantastic reporting tool that allows us to analyze our forms and generate insightful reports.

Nachteile

No side of Jotform has given us any challenges. We have been at ease using it and there are no dislikes.

Antwort von Jotform

Hi Hillary,
Thanks for your positive review. We're thrilled to hear that our platform's automations and integrations have made your form-building process more efficient and seamless. It's great to know that our reporting tools are helping you generate valuable insights.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 12.7.2024
Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 21.7.2024

Best place to do the needful for best price I’ve found

Vorteile

My favorite feature within Jotform is the ease of customizing the form, as well as being able to capture electronic signatures.

Nachteile

The “normal” authentication process is fine, but if the worst happens and you get locked out of the backup ways to authenticate (email/phone number), their process for verifying your identity is outdated and impossible to achieve, leading to loss all old data.

Antwort von Jotform

Hi,
Thanks for leaving us a positive review. We're delighted to hear that you enjoyed using our platform and our Sign product. Your satisfaction is our priority, and we appreciate your support.
Regarding the issue you've experienced, we want to assure you that we adhere to the same authentication standards as our competitors, and our two-factor authentication (2FA) is designed to secure accounts effectively. Please be assured that we never delete user data; it remains intact even if you are temporarily locked out of your account. If you encounter issues with the verification process, please reach out to us from our Contact Us page at https://www.jotform.com/contact/, and we'll investigate the matter and help you with it.

Beantwortet am 31.7.2024
Rafailia-Eirini
Rafailia-Eirini
  • Branche: Immobilien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 1.8.2024

Good tool

Vorteile

Easy to create forms
Lots of options to add

Nachteile

When integrated with another product, there might be delays until the end user receives it

Antwort von Jotform

Hi Rafailia,
Thanks for your positive review. We're glad you find our platform easy to use and that you appreciate the variety of features available.
Feel free to reach out to us if you have experienced delays with integrations or any issues through our Contact Us page at https://www.jotform.com/contact/. We'll investigate what's happening and help you get it resolved.

Beantwortet am 3.8.2024
Betty
Betty
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.8.2024

Jotform is effortlessly easy to use

My experience with Jotform has been excellent. It helped me to streamline data collection processes and manage responses efficiently.

Vorteile

I love how user-friendly Jotform is. easy to create and customize forms effortlessly with its drag-and-drop interface.

Nachteile

The only downside is that the advanced features and higher submission limits come at a cost. For small projects or startups, the pricing can be a bit steep.

Antwort von Jotform

Hi Betty,
Thanks for taking the time to write us a positive review. We're delighted to hear that you find our platform user-friendly and that you enjoy the ease of creating and customizing forms with our drag-and-drop interface. Your satisfaction is our priority.
We appreciate your perspective on our pricing. Our free plans are designed to provide sufficient limits for basic usage and startups, offering access to nearly all the same features as our paid plans. We strive to balance advanced features and higher submission limits with reasonable costs to support both small projects and growing businesses. Your input is valuable, and we will continue to assess our pricing to ensure it meets the needs of all our users.
Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 8.8.2024
Kathleen
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 10.1.2020

Form Builder that keeps getting Better

I create all the forms and share them with several faculty and staff here at the College. The software very intuitive, so there's little training needed for others to work with it. The notifications are highly customizable, so for each form I can control who sees the submission, the workflow and the response to the submitter. I've watched the company grow, offering more support and more features, while still keeping the cost for the end user reasonable!

Vorteile

When Adobe stop offering their online form option, I needed a replacement! I researched a variety of options and went with JotForm. The top features are the ease of use (great interface even for beginners), available templates and the ability to export the form in a variety of formats - embed in a website, fillable PDF, email, etc. Another valuable feature is the management of submissions. Simple to use, easy to manipulate or expert.

Nachteile

At first, there were some accessibility issues. The developers are currently addressing those issues; they just offered a webinar on how to incorporate ADA compliance. Most of the minor problems when I first started using JotForm have been addressed or improved.

In Betracht gezogene Alternativen

Wufoo und Formstack Forms

Warum Jotform gewählt wurde

Adobe abandoned its online form software. I needed a replacement.

Gründe für den Wechsel zu Jotform

I wanted to be able to customize my forms, have numerous collaborators, an easy graphical interface and a reasonable cost. JotForm fit the bill!

Antwort von Jotform

Hi Kathleen,
Thanks for leaving a positive review. We're thrilled to hear that you found it to be a great replacement for Adobe's online forms. It's fantastic to know that you appreciate the ease of use, the variety of templates, and the flexible export options. Managing submissions efficiently is a crucial feature, and we're glad it meets your needs. Reach out to us if you have questions or if you need help with your forms from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 30.6.2024
Chris
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2021

Best online form platform I've used

The experience has been WONDERFUL! Their support team has always been able to help me navigate any issues, especially in the beginning when I was learning the features that aren;t common in other systems. Now, I can get what I need from their support documents.

Vorteile

I like jotform for its simplicity. I have used many other platforms to build online forms and Jotform BY FAR outshines them all. It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

Nachteile

I haven't really ran into anything that I don't like about the software honestly. Anything I have ever wanted it to do is built into it already or they have an integration already in place to assist.

In Betracht gezogene Alternativen

Formstack Forms

Warum Jotform gewählt wurde

Ease of use and features available

Gründe für den Wechsel zu Jotform

Jot form seemed more in tune with product features and integrations .

Antwort von Jotform

Thank you for your nice review. We are happy to hear about your overall satisfaction using JotForm. Best Regards!

Beantwortet am 16.4.2021
Verifizierter Rezensent
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2021

Great Flexible tool for all your Form Needs

I have used Jotform over the years for many different usage cases. Surveys among a larger group of people, intake forms for trainings and evaluations of meetings etc. - its easy and quick to put together a form, its just as easy and quick for your audience/clients etc. to fill the forms out and its equally easy and quick to make use of that data through their exporting functions. For my (not continual and in large volume) usage I only ever needed the free version. There are some additional functions if you pay as well. The only time I had an issue was when a PDF export function did not work as expected. The engineers got back to me within a short time frame - I was impressed.

Vorteile

Form templates can easily be adjusted or you can start from scratch. Its easy to set up and use, simple for people to enter their data into your form and your export functions are great (Excel, or each respondents answers as PDF). Customer support is reactive, competent and polite. And all of that even though I have ever only used the free version!

Nachteile

The only downside might be that the individual settings for each form are a bit hidden. Once you know where they are its not hard to find them, but you might be searching the first time around how to ensure some of the settings are set up in a way that you want them to be.

Antwort von Jotform

Thank you for such an awesome review towards our product and our customer support. We truly appreciate it. We are glad to know some of the features work well for your needs and that you find them convenient to use.
Happy holidays!

Update:
Good News! Jotform has just released integration with Microsoft Teams. You can now send new submissions to Microsoft Teams automatically. Check out this link for more information: https://www.jotform.com/integrations/microsoft-teams.

Beantwortet am 20.8.2024
Lacy
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 27.5.2022

Fantastic form builder works exactly as I hoped, and then some!

Pleasantly surprised by its functionality, we use Jotform for much more than we originally planned: surveys, application forms, online calculators, and more. I wouldn't go back to our previous solutions if you paid me to.

Vorteile

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze.

I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

Nachteile

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

Antwort von Jotform

Hello Lacy,
Thank you so much for your awesome review. That really means a lot. We are also glad to know that Jotform works exactly for your needs.
If you come across issues, make sure to contact us in our Support System via our Support Contact Form: https://www.jotform.com/contact/ so we can help.

Beantwortet am 31.5.2022
Karl
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 25.8.2022

Too many bugs & quirks, too little support

I've had 2 experiences with trying to build a form to accomplish an important task, and it's failed both times. The tools don't work properly, there's no support, and when the issue is on their end, you're just out of luck. There's no fix time, ever. Don't use this for anything where you can't work around this service's repeated failures.

Vorteile

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

Nachteile

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

Antwort von Jotform

Hello Karl,
We deeply apologize for the inconvenience you've experienced. Unfortunately, we no longer offer live support because we believe we provide better support via our support system since we are able to provide step-by-step guides, screencasts, and other references that might be useful in resolving issues. Please provide us additional information about the issues you've encountered using our support contact form at www.jotform.com/contact/ so we can further investigate and work with you until it's resolved. Our typical response time is from 30 minutes to two hours; however, it may vary based on how many queries we receive each day. The Prefill feature does not currently support the Product List field but we opened a feature request ticket for you here https://www.jotform.com/answers/4335480. To find out supported fields for Prefill, check our guide here: https://www.jotform.com/help/1805-prefill.
Reach out to us via our support contact form should you have any questions.

Beantwortet am 6.9.2022
Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.12.2022

Great Form Builder in the market

Once I got used to it, Jotform has really been a game-changer for my business. I love that I can quickly and easily create forms to collect data from customers and clients without any programming knowledge. Jotform is so user-friendly and offers great customization options, so I can make forms look exactly how I want them to. Plus, the response time is incredibly fast. Highly recommend Jotform for anyone looking for a reliable form creation tool!

Vorteile

I recently discovered Jotform and it has been a real game-changer for me. I love how quickly and easily I can create forms from scratch. They provide a ton of templates to choose from too, so I never have to start from scratch if I don't want to. It's super intuitive and user-friendly, so even the most tech-challenged people can create beautiful forms in no time.

Nachteile

At the beginning, I found the interface to be confusing and clunky, which made it difficult for me to create the forms I needed. Plus, once I did get a form created, the preview was sometimes buggy and unreliable. All in all, I can't recommend Jotform for anyone who is not a tech savvy and needs a dependable form creation platform.

In Betracht gezogene Alternativen

SurveySparrow und SurveyMonkey

Gründe für den Wechsel zu Jotform

JotForm was easy and has the integrations I needed

Antwort von Jotform

Hi,
Thanks for sharing your positive experience! We're thrilled to hear that Jotform has been a game-changer for you. It's great to know that our platform's ease of use and variety of templates have made form creation a breeze. We're sorry that you find some parts unreliable. There shouldn't be any problem now because we've made a lot of improvements since then.
We kindly ask that you give it another try and let us know if you have any questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 10.12.2023
Mohamed Salah
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 17.1.2023

Convenient & Easy to Use: My Experience with Jotform

Overall, my experience with Jotform has been positive. I find it to be a great tool for creating and managing web forms and I am happy with the features that it provides. It is easy to use and I can quickly complete tasks with the intuitive user interface.

Vorteile

Jotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

Nachteile

My only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

Antwort von Jotform

Hello Mohamed,
Thank you for the positive feedback. We are glad that you like our no code form builder. You can fully customize the classic form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/.
Or get the full source code of the classic form. For more information, you can follow this link: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 18.1.2023
Anil
Anil
  • Branche: Automotive
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 18.4.2023

A simple and inclusive resolution to transition towards a paperless environment.

Jot Form serves as a versatile solution for us, allowing us to create an employee enrollment form, as well as gather various data surveys. We've had a wonderful experience using Jot Form for these purposes.

Vorteile

A user-friendly and appealing resolution that offers digital form and signature capabilities as well as efficient data collection features. The software also boasts seamless integration with third-party tools, multi-level approval workflows, and integrated payment options, all of which contribute to a more streamlined paperless environment.

Nachteile

While the software's features are impressive, there are some limitations to consider. For example, tabular input questions are not dynamic and may require additional manual input. Additionally, incorporating an image field could enhance user-friendliness. Another factor to weigh is the relatively high cost of the software's license compared to other available solutions.

Antwort von Jotform

Hello Anil, Thank you for sharing your positive experience with our platform and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 21.4.2023
Robin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 15.12.2023

Jotform Review

I have been very pleased with Jotform overall. I was able to get a 20% cut in cost by purchasing an annual plan. I do not recommend this product if one can get needs met by Google Forms. However, for those of us that need a HIPAA-compliant form creator, Jotform does the job well. If you choose to use Jotform, do not expect quick responses to any problems you might have. Although they have a good supply of "help articles," their menu for finding them need considerable improvement.

Vorteile

I like the ease of designing a new form.

Nachteile

Jotform does not have live support. Waiting hours for a reply can be inconvenient and interrupt the flow of designing a form, and the usual response requests a screenshot of the issue one is having. This requires a second round of interactions that could be avoided if they had live chat or synchronous phone service.

Antwort von Jotform

Hi Robin,
We truly appreciate your feedback, as we are always striving to improve. We do have live chat support when you open your My Forms page. But if it is not there, then it means there's high traffic and the live chat is temporarily unavailable.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 18.12.2023
2.107 Bewertungen