Nutzerbewertungen im Überblick
Über BILL
Bill.com ist eine cloudbasierte Buchhaltungslösung, die sich auf Abrechnung und Rechnungsstellung spezialisiert hat. Mit Bill.com können Nutzer Zahlungen von Kunden erhalten, Lieferanten und Auftragnehmende bezahlen und die...
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- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com is THE BEST software for managing accounts payable!
No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!
Vorteile
I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)
Nachteile
No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.
Antwort von BILL
Jennifer, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Bit Pricey
I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.
Vorteile
This product was easy to use and utilize.
Nachteile
The pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.
Antwort von BILL
Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!
- Branche: Buchhaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Simplified process for Invoice processing and payment application
Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares.
Vorteile
We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.
Nachteile
Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.
Antwort von BILL
Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you!
Die besten Alternativen zu BILL
- Branche: Rundfunk
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Billing and invoicing solution
Vorteile
It's the perfect match for managing the invoicing, getting paid faster and translating all this documentation to natively integrate it with the accounting program.
Nachteile
The pricing that is user based and not account based which makes it quite expensive if more than one person has to use it
Antwort von BILL
Thank you for your valuable feedback on our software! We appreciate hearing that it is a perfect match for managing invoicing, getting paid faster, and integrating with your accounting software. We also appreciate your concern about the cost, and we will pass that on to our marketing team. Thank you again for your feedback!
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Bill.com IS a gamechanger for us
BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.
Vorteile
The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.
Nachteile
A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.
Antwort von BILL
We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!

- Branche: Marketing & Werbung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Highly efficient program that every business should use.
The software has been instrumental in automating financial operations at my company and has had a profound effect on the effectiveness and precision of our bookkeeping.
Vorteile
Having several options for making and receiving payments is really convenient. We particularly appreciate the centralized accounting for both payables and receivables and the flexibility to modify approval methods.
Nachteile
There are certain annoyances and clumsiness that need to be worked out. If you click into one of the selected bills to view its underlying image, for instance, you will deselect all of the bills you have previously approved and will have to do so again.
Antwort von BILL
We're glad to hear about your great experience on our app, Paulette. We're going to share this with our product team, who always enjoy hearing positive feedback. Thank you!
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Fast Convenient way to pay bills for any size business.
Mostly ver smooth and efficient way to process high volumes of payments and insure accuracy in the payment amounts, payee etc.
Vorteile
I love that you can issue payments using a bank account or a credit card with a fairly quick turnaround time. The pricing of Bill is also very competitive compared to our other options.
Nachteile
Virtual card payments are not something I love. Also, Bill has automatically connected me with vendors that are not the vendor I had entered, so there is an opportunity for improvement in the network connections.
Antwort von BILL
Thank you for your positive review Kristina! We love to hear that making payments using BILL software is working for you. We apologize for any frustration that our virtual card program may have caused. We will pass along your feedback about network connections. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Buchhaltung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Aspects of Bill.com
Vorteile
1. Ease processing2. Approval Workflow3. Payment processing4. Initiate ACH invite
Nachteile
Easy to access the tool and easy to integration with another applications
Antwort von BILL
Guru, thank you for your feedback. We are thrilled to hear that approval workflows, payment processing and inviting vendors to use Epayments are working for you. We apologize for any frustrations that may have occurred when trying to access our software and integrating with other applications. If you need help with anything, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Bill.com helped to streamline our process
My experience has been excellent and I would highly recommend Bill.com.
Vorteile
The features that I like are ease of use and ease of approvals within our organization. I also like the ability for the software to learn from invoices and apply that learning to coding future invoices.
Nachteile
The one feature that I would add is the ability to utilize humans to analyze very large and complex bills.
Antwort von BILL
Thank you Jason for your five star review! We love to hear that you find our software and approvals easy to use. We also are happy that our software learning capability is appreciated. On your BILL overview page at the bottom, you can click on leave feedback and do a features request anytime you think of something that you would like to see or need. Thank you for your recommendation!
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
BILL for Web Developers
Vorteile
It creates very professional looking pdf invoices and you can adjust the templates to however you like. The best thing about it is that it supports multiple currencies.
Nachteile
If you are moving from another billing software, it can be difficult to transfer all data and very time consuming to transfer it smoothly.
Antwort von BILL
Thank your you review and we are glad to be able to provide you with professional looking invoices that you can edit to your business needs. BILL is glad to be able to offer the ability for multi-currency to our customers. We apologize for the frustrations you experienced when transferring from you old billing software to ours. Please continue to provide your feedback as we use it when planning for the future of BILL.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com is my 1st choice for efficient and fully automated AP system!
We are a global company with 1,300+ people in US and internationally. We use Bill.com for all our Accounts Payable in US and internationally. We totally automated Accounts Payable using Bill.com and we have very pleasant positive experience.
Vorteile
My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!
Nachteile
Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.
Antwort von BILL
That's great to hear, Barbara. We'll be sure to pass on your positive sentiments to our product team.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Continual heartbreaker
Vorteile
It was my first experience with any robust cloud-based software (meaning besides online banking) and set a high bar for a long time.
Nachteile
I’m an accountant and have been a Bill.com user for over 10 years. I use Bill.com with my clients and have recommended it many times to anyone with a small to midsize business. That’s all in the past though. Bill.com seems to be absolutely hell bent on slowly destroying what used to be an amazing, reliable software. I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years. The newest platform is buggy and they keep taking away features or moving them around so you have to play hide and seek. Their customer support personnel used to be wonderfully helpful, and now many folks I encounter barely understand the basic functioning of the software yet are quick to mark your case solved. My clients are getting frustrated with all the reduced quality alongside increased pricing and I’ve started searching for an alternative because there are so many competitors.
Antwort von BILL
Hi Anne! We're sorry to hear you're not enjoying your Bill.com experience, though we would love an opportunity to make it right! The fastest way to get pass on feedback is through our Help Center. After you log in to the Bill.com account, click Support in the left navigation pane. In the Help Center, you can search for answers and click Contact Us to chat with us securely.
- Branche: Öffentliche Sicherheit
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Terrible Customer Service Team
My experience has me looking at the competitors as they seem to be struggling to keep this company together.
Vorteile
We were up and running quickly! No more printing checks in house.
Nachteile
Customer service is terrible. If you have problems you will need to wait at least a day or two after making an online appointment. Then you only get 20 minutes with the representative whom will offer a quick solution and not follow through with the rest of the workflow. This will leave you setting another online appointment, wait a couple of days and the process keeps repeating. Very frustrating! No one is on the same page! Three different answers from 3 different reps and still having workflow issues!
Antwort von BILL
Hi Chad! We're sorry to hear you're having trouble with our Customer Support. We'd love to hear your feedback if possible. The fastest way to get your questions answered is through our Help Center. After you log in to the Bill.com account, click Support in the left navigation pane. In the Help Center, you can search for answers and click Contact Us to chat with us securely. From there, please request to chat with a member of Customer Support Leadership. We look forward to hearing from you!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super simple to use, reliable and secure
Overall, we love this software. It has served our small organization well as we've grown. We don't have a full blown, multi person accounting and bookkeeping department but still have significant bookkeeping needs. This allows us to be more efficient and keeps us organized.
Vorteile
We really like the approval process and how simple it is to set up and use.
Allows the ability to split payments across multiple projects and account codes.
Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system!
The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability.
The approval process workflow is exactly what our organization needed.
Nachteile
If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times.
Antwort von BILL
Thank you for your review, Kim. We are glad to hear that you are enjoying our app, and we'll be sure to get your feedback from our product team!
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Poor communication & Horrible customer service
We have three accounts. The customer service of Bill.com leaves a lot to be desired. Poor communication by their compliance team leaves the customer services team spinning their wheels and wasting our valuable time. You cannot reach someone with decision authority if things go amok...which they have for us when they deleted one of our active accounts. We are evaluating other options as Bill.com has been non-responsive to our requests for dialogue. For the price we are paying for our combined accounts every month, it would be nice for someone at Bill.com to care.
Vorteile
The automated invoice upload, approval flow and automatic notifications of payments.
Nachteile
Poorly constructed releases of software/platform updates. Lack of customization for multinational businesses. Lack of flexibility for some features.
Antwort von BILL
Fred, we're sorry to hear about this experience with our app. We'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your Bill.com account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Stay away from vantage card services
Vorteile
I’ve never had an issue with billl.com, I’d give a 10/10. The problem is that they only allow you to process credit cards through vantage card services who are a total mess and their managed team gave me inaccurate information several times.
Nachteile
Bill.com need to add other credit card processors besides vantage. They need to audit vantage card services complaints from bill.com customers because they’re going to lose a tonne of business.
Vantage card services are a tiny company processing millions of dollars of credit cards, but the joke is that they only have two layers of their org.
1.) customer service is the first people you speak to and they literally can’t resolve any issues, so you need to speak to a manager and they only have 1 manager called.
2.) they made several mistakes and I asked to speak to someone above it’s our ceo and he isn’t available. They do not car about their customers and they do not own up about making mistakes
Bill.com you need to vet out vantage and listen to your loyal customers

- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A good product for small companies with lots to track
We continue to use it for the controls and time savings, the support is some of the worst I've ever experienced though.
Vorteile
This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP.
Nachteile
This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online).
Antwort von BILL
Thank you Ravi for providing feedback. We appreciate hearing that our software works for paying large groups of invoices, tracking them and is integrating well with QuickBooks for you. We apologize for any frustration reaching out to support has caused. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Bill.com saves us hours each week!
overall, we are thankful it was recommended to us bc it saves time and helps with record keeping
Vorteile
The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.
Nachteile
Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.
Gründe für den Wechsel zu BILL
Cost, set up and synch with other systemsAntwort von BILL
We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Though a bit pricey , Bill.com offers a unique stand alone , automated website based accounts...
We as a company relished the idea of using a stand-alone website-based system to automate our accounts payable and receivable and found Bill.com.
Bill.com is almost peerless as it offers convenient integration with Quickbooks online that we use regularly. We can now create invoices and have customers pay online, as well the ability to create particular ACH accounts which allow for direct payment into our account as opposed to a percentage of the transaction assessed so often by other companies offering similar services. Customer service access was difficult to help support our usage of some record keeping tools however in our final analysis if a company is just focusing on accounts payable and receivable and NOT a complete financial system, Bill.com fits the bill.
Vorteile
We absolutely loved the immediate integration with quick books online.
Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs.
Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.
Nachteile
The cost structure we find a bit pricey for the more enterprise orientated company models.
As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.
- Branche: Metallabbau
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very easy accounting tool
Vorteile
Bill.com tool is very powerful to manage bills. It is very easy to pay supplier bills
Nachteile
I did not find any inconvenience, bill.com
Antwort von BILL
We're glad that you had a great experience, Stéphane. We appreciate you taking the time to share your review.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
View all your past payments and invoices in one platform
Vorteile
Bill.com provides the ability to configure multiple confirmations on invoices for checks and balances so that the same person who codes the invoices does not pay the invoice, allowing someone else in your organization to track the invoices. It has a very good interface.
Nachteile
No matter how secure the password verification process is, it is actually a security vulnerability that it leaves everything to us.
Antwort von BILL
We really appreciate you taking the time to share your rating with us. We're glad that you are having a great experience.
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Strange pricing but solid product
It is a weird walled garden of invoices. It not completely transparent as I can't really tell what has happened to my invoice on the other side. It may be listed as late over unpaid but there is no sense to "why" or any next steps I can take in Bill.com. You just have to write to the accounting department of the company who needs to pay you. Would be better if they facilitated this though so I can say "hey, look here where it says unpaid. why is that?" and they would know what I'm talking about.
Vorteile
Overall, I like Bill.com because it allows us as a vendor to receive money in a transparent manner without fees. They do transfers by ACH to US companies. I don't know if you can pay internationally though.
Nachteile
The pricing model is a little strange. To use their API they charge $300+ per month. I would use their API to find out which new clients have Bill.com already to encourage them to pay that way. But I'm not going to pay $300 for the privilege of getting their clients to use it.
Antwort von BILL
Thank you for your feedback! We'd love the opportunity to help with any questions and/or outstanding issues that you're experiencing. Please feel free to provide us with your best email address and we will relay that to our team so that they can reach out.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Bill --> A great nifty payments system that suits all needs
Really great product that was implemented for a client and used for almost 2 years by us (supporting the client with finance and operations as they grew) and we recommend/implement this with ALL of our clients that need FP+A and related services; we connect this and other key CRMs to Mosaic Tech and make magic happen!
Vorteile
International PaymentsLow feesMultiple users with various roles that can be configured any which way you likeApproval and payer process built-inEmail bills to [sensitive content hidden] making the process easierLinks easily to QBO Mobile version available
Nachteile
Some countries are not listed/approved for payments and we had to settle for wire transfers from our banking account to achieve this so there was a little lack of centralization
Antwort von BILL
We highly appreciate your excellent review, Warren! We're glad to hear that you find our service easy and helpful to use for your businesses. We'll be sure to get your feedback to our product team. Thank you!
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Lets me manage multiple clients bills easily!
Easier day at the office.
Vorteile
I like how clear everything is and how everything is interconnected. I also LOVE the customer service- the chat respondents are quick and almost always can help you right away, which makes such a huge difference when juggling multiple portfolios. I also love being able to easily keep all details regarding each invoice in a way that allows you to pull up reports right in the software. This is so useful.
Nachteile
It can be a little unclear exactly what the rules are regarding canceling transactions, especially when it comes to bills being sent in the mail vs. e-bills. A small reminder at the time of payment when an option is clicked would make a HUGE difference.
Antwort von BILL
We appreciate you sharing your great experience, Heiley. Thank you for your exceptional review!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Platform For Electronic Payments
Overall, our experience has been great. Not only are we able to do electronic payments, but we have implemented an added layer of security with the approval feature. Our[SENSITIVE CONTENT] approves all payments out, satisfying audit trail requirements.
Vorteile
Bill.com has been electronic payments so much easier for our organization. We work with a lot of young folks, and cashing checks is no fun. Our staff, volunteers, and vendors appreciate the ease of an electronic payment so much.
Nachteile
The software is expensive, as they charge a flat rate + fees for each transaction. So if you have a high volume of transactions, the monthly invoice adds up quickly. I
Antwort von BILL
We're glad that you have a great experience,
Annalese. We really appreciate you taking the time to share your review.