SAP Fieldglass Erfahrungen

Vorteile

We use Fieldglass to manage recruitments for multiple client companies. Being that it is run by SAP, the software is almost infinitely configurable, and the companies are able to configure it to match the company culture and terminology.

As a recruiter, that means we have to learn the company culture and terminology as well, and it turns out that Fieldglass helps that. We are able to communicate better with the managers because we are learning their language, as it were.

Nachteile

Like most software, you are sometimes rigidly confined to what the software is designed to do. By that I mean that it is difficult to convey a candidate's nuances if the software doesn't include a way to do that. Of course, this means we have to be creative, and this results in us getting to know the candidates a little better, which is good for us and the client companies.

Vorteile

Having outsourced specific services, my institution adopted SAP Fieldglass to automate the process of recruiting, engaging, pay and get more value from the contractors.

SAP Fieldglass helps my institution to find a perfect balance between overstaffing and understaffing of external laborforce. Consequently, we have improved service delivery and managed costs.

The process of selecting and recruiting external staff at my institution has been automated, standardized, made easy and sped up by SAP Fieldglass.

SAP Fieldglass tracks external staff's time and attendance from any worksite of my institution. In this way, time theft is eliminated.

My institution makes use of scheduling feature in SAP Fieldglass in order to assign qualified external staff, in appreciated number, and at appropriate time.

By analyising past and present data, SAP Fieldglass computes revenues that my institution expects as well as an estimation of income that will be achieved in a future period.

SAP Fieldglass measures performance data in a given range. My institution is able to assess how the external staff are working and whether targets are being met.

Having identified the requirements of the roles that external workforce play in my institution, SAP Fieldglass makes an analysis of attributes of each staff to determine whether their skills fit these requirements.

Nachteile

Apart from the workforce, my institution could be more effective if other members of our extranet community were recognized by SAP Fieldglass.

In Betracht gezogene Alternativen

Warum SAP Fieldglass gewählt wurde

Gründe für den Wechsel zu SAP Fieldglass

Vorteile

Absolutely nothing. Support was only available for migration to the application. Once migration occurred all other questions pertaining to the application, invoicing, contract renewals go unanswered. No sense of urgency and total lack of care.

Nachteile

The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained. Invoices are not paid on time and trying to link paid invoices back to submitted timesheets and submitted invoices are impossible given that the system is not properly updated and no receipts are provided. Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement. Sending emails for help to support is parallel to a black hole because nobody responds and questions go left unanswered.

Vorteile

The feature/function I liked most about Fieldglass was the time and attendance tracker. It was vital to my job duties and played a major role in billing accordingly. Simple to understand once you’ve walked through the process a couple times.

Nachteile

My only real complaint based on the features I used most with my company, is that at all times we could/would have hundreds of projects/billing codes being used at a time for time and attendance, and for a while it proved difficult to enter and find said projects and codes. Fieldglass has a superb customer service team, and the particular rep our company was paired with worked around the clock to smooth out any and all flaws.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SAP Fieldglass

Vorteile

Fieldglass is one of the best present VMS portal that helps us to keep track of all the consultants time and expense details. The onboarding feature is one stop solution to check on all the required details for a particular consultant which reduces the efforts and also makes payment and billing easy for the organization.

Nachteile

The navigation throughout the portal is not so smooth, it sometimes makes you leave an entire section before you are redirected to other. Also, the display of information is not sufficient, you have to dig deep in order to fetch details for a specified data which is time consuming. The customer service is also not so good, the portal is some times down without any update on when and how much time it is going to take to work properly again.

Vorteile

Fieldglass is easy to use. In my line of work, speed is everything, and I am always able to submit my candidates in a matter of only a few minutes with zero complexity, and no errors. If I do make an error, it's simple to withdraw my candidates to start over. Communicating with the intermediary, managed service provider is a breeze, and I get regular updates/reports telling me the status of my candidates.

Nachteile

There isn't really anything that I dislike about Fieldglass. If I had to pick anything, I think that it would be the chat log from the client side. I would flip it around so the most recent chat update would be on top instead of at the bottom. It's counterintuitive to scroll to get the newest announcement. But, this is really just nitpicking.

Vorteile

My support team at SAP - Fieldglass. Always attentive. They never shy away from telling me if I am going down the wrong path. Quick to offer best practices and help me to be a better administrator and program manager. The functionality is configurable to the needs of the program and offers comprehensive reporting which is vital in the metrics driven business environment we are in today.

Nachteile

I must admit that I am puzzled by the help desk at times. I don't know what goes into the prioritization of cases but they lag at times, especially if you tell them at the outset the importance of the case. It seems as though they have their criteria and don't want to consider the impact their lack of urgency can cause.

Vorteile

A wide variety of integration features with other applications. Easily share files and folders with friends and colleagues in real time. Dropbox also automatically saves and backs up my documents to the cloud, and frees up valuable space on my hard drive. Mainly, I like having the ability to access, edit, and share important files remotely. Mobile application is great, as well as syncing with other devices.

Nachteile

The paid or premium version can be quite costly in comparison to other cloud storage and document sharing products. Uploading time is slow for certain file formats.

Vorteile

We require the agencies that supply us with contract labor to have fieldglass as the way for us to approve timecards and submit it to them for payroll. Before my time, there were paper forms that had to be faxed in but this is easy once their agencies are able to set up their own accounts and we can approve it on a weekly basis. I get emails and can add proxies or be a proxy for hiring managers to permit them or myself to approve timecards if someone has to be out of office.

Nachteile

I wish proxies could access all information that a hiring manager can (of course with the correct permissions). There might be a way, but I am not sure if the software or company is restricting a lot of functions that could make our jobs easier. It's still a work in progress on how hiring processes may work, but fieldglass is definitely a good tool.

Vorteile

Being in recruiting industry, management of talents/ candidates is very important. This is one of the essentials that every staffing company should have. And I must day this is one of the best I've ever used. I can easily manage candidates for every client I am working with. You can also configure it and communicate with the managers.

Nachteile

None. I good with what I'm getting however, there's always a room for them to make better experience.

Vorteile

Ease of use: Anyone can use this software because of its simplicity. It makes conversation between Vender and Employer very easy.

Nachteile

As of now I don't find anything which I like least about it.
Everything available in this software have its own use.

Vorteile

This one tools I used when recruiting candidates for hiring. SAP Fieldglass help us organized thing specially not just with recruitment but also for other stuff. Its also What I like about SAP Fieldglass is that it is run by SAP which is a widely used business tools today. It has a used friendly interface also which is a much for convenient even for beginners to used. Actually SAP Fieldglass can also measure your companies overall performance and also track your staffs progress.

Nachteile

For the cons I can only say this since I am satisfied with the performance of SAP Fieldglass. Please work on your customer service.

Vorteile

There Is not much I like about this software. Every time I have called for help, I have not had an issue.

Nachteile

It is very tedious. I cannot search for my invoices that I have already entered into the system. It is not user friendly. Entering new employees is also difficult.

Vorteile

Easy connectivity with Vendor and the contingent work force, due to Cloud based

Nachteile

Virtual - assessment missing in the tool

Vorteile

Overall Fieldglass is user friendly and fairly easy to navigate.

Nachteile

When entering in overtime hours you are forced to enter in your base hours twice then complete the math from each day displaying the difference in regular vs overtime hours. This creates a great deal of work on the user end.

Vorteile

The best part of using SAP FieldGlass is that it interfaces with our company time entry tool Kronos and also reminds the managers to approve time cards and expense sheets

Nachteile

I cannot really point out anything major which is not good about this software. The cost and time reporting can get better though

Vorteile

web based tool.
useful for a large diverse workforce

Nachteile

not integrated to costing or charging in other SAP modules - maybe our configuration?

Vorteile

It is incredibly easy to manage external or contract workers with this. You can set up rules/customization to suit your business needs. You can easily disable workers when needed by updating the end date. You also have the ability to use timesheets within FieldGlass.

Nachteile

The biggest thing I dislike about FieldGlass is it can be very slow with large organizations when updating worker details. It can sometimes take 30-60 seconds to pull up a record when you need to update the end date of a worker.

Vorteile

It was very quick and easy to submit my times I worked through Fieldglass. What I enjoyed is that they did not ask you to submit a time for every clock in. You were to list as the end of each work day what you worked and save your progress through the week.

Nachteile

If you forget to log, you don't get paid. I understand the responsibility being on each employee, BUT a little reminder when it's due would be nice.

Vorteile

I've great to see where candidates are in the process, especially when working for a big organisation, it's much trickier to chase feedback.
It's easy to use and i love the lists you can create based on job seekers and current jobs!

Nachteile

No con's that i can think of, only that the email notifications are a little difficult to read.

Vorteile

Ease of use and analytics that aid in our data review and decision making abilities on how to better run our program. We receive great customer support and feedback reports to better run the Contingent Workforce Program. SAP Fieldglass continues to seek our feedback on the use of the tool which enables a constructive dialogue and constant desire to keep the software ahead of its competitors.

Vorteile

I use it as a VMS for me to submit candidates for our customer. It is very easy to submit a candidate and upload their resume. A lot of VMS's ask a lot of unnecessary questions just to submit a candidate.

Nachteile

I'm not sure if the customer has control over this, but all the job descriptions say the same thing regardless of the position.

Vorteile

Function for what we are trying to get done. It is easy to use and look up items with clear direction as to where you need to go to access different functions

Nachteile

The lag time to load new pages is unbelievable, it is hard to quickly look something up due to the time it takes to load a page- get a lot of errors consistently, when talking to customer service they notes "they are working on updates" consistently

Vorteile

Field Glass is a great tool for staffing purposes. We use Field Glass with a few of our different clients and it definitely helps us with our employees that we place there. Love that we are able to have employees submit time on the portal, it makes doing payroll a lot easier.

Nachteile

Creating multiple reqs for employees can sometimes be a slow process when working back and forth with an employer, especially when you want to place talent right away.

Vorteile

The Digital assistant sends 1st email that password reset is requested and new password reset link will be sent soon. The second email never arrives. When called their customer service number no one answers or put me on hold for an hour.

Nachteile

password reset link sent to the user's email. Keep it simple!