Mailgun Erfahrungen

Vorteile

Die Einrichtung war super einfach und schnell erledgt.

Nachteile

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Vorteile

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Nachteile

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Vorteile

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Nachteile

Downtimes and deliverability issues can be daunting.

In Betracht gezogene Alternativen

Amazon SES, Brevo, SendGrid und Mailjet

Warum Mailgun gewählt wurde

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

Vorteile

sub-accounts management (before getting suspended for no reason)

Nachteile

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

In Betracht gezogene Alternativen

SendGrid

Warum Mailgun gewählt wurde

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!

Vorteile

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Nachteile

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

In Betracht gezogene Alternativen

SendGrid

Gründe für den Wechsel zu Mailgun

Documentation looked robust and easy to work with.

Vorteile

You can try Mailgun and really use it on your site for free

Great customer support that will treat you well even if you're using free plan and don't know nothing about emails.

Being one of the most popular company, there is lots of information around the web on how-to-dos.

Easy integration with wordpress plugins.

Nachteile

If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.

Vorteile

Mailgun was easy to set up, straight from Heroku. It worked well for some time.

Nachteile

Despite a paid plan and all the proofs the Mailgun staff could need, they restricted heavily our ability to send mails to our users through SMTP.

Vorteile

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Nachteile

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Vorteile

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Nachteile

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Vorteile

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Nachteile

I believe it's the complete solutions and having all sorts of features and functionalities.

Vorteile

- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes

Nachteile

- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that

In Betracht gezogene Alternativen

Amazon SES und SendGrid

Gründe für den Wechsel zu Mailgun

Cheaper than most and easier to set up than SES.

Vorteile

The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.

Nachteile

I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.

In Betracht gezogene Alternativen

Brevo, SendGrid und Mailjet

Warum Mailgun gewählt wurde

DDOS

Gründe für den Wechsel zu Mailgun

Faster response to support inquiries.

Vorteile

Easy to deploy, they even have an iOS SDK. I use it to deliver automated emails for my app (welcome emails, password reset, announcements, etc).

Nachteile

There are currently no cons for me with this software.

In Betracht gezogene Alternativen

Mailjet

Gründe für den Wechsel zu Mailgun

Easy to deploy and very cheap for start-ups.

Vorteile

Mailgun allows for a lot of customization. Users use the service on the backend as the infrustructure to mail, while using their own service portal to send the mail and segment their subscriber base. Mail sending is fast, reliable, and they have dedicated and shared IPs for sending.

Nachteile

Since it is only to be used as the infrastructure to mail, companies will need the know-how of hooking up SMTP connections and have access to a developer and front-end software.

Vorteile

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Nachteile

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Vorteile

Mailgun are generous with their lower level tiers of service. The most basic of which is free to low volume mailers. The caveat is that support is not premium, but it is definitely provided. We tested some service emails many years ago through Mailgun and are still using them 10 years later.

Nachteile

The last time we looked at using more of mailgun, some of their back end features did not seem as fully featured as some competitors, although a lot of development was being undertaken.

Vorteile

Like the fact that it helps your emails avoid Spam filters, which it achieves by ensuring the IP address(s) are clean.

Nachteile

When setting up the DNS (for the first time), if you have any conflicting records e.g. spf then this may / will prevent your account from being authenticated. A 5 min job can take 5 hours of waiting. Fortunately, Mailgun support is brilliant and can spot an error and offer a fix in seconds.

Vorteile

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus.

Management portal was updated recently and vastly improved the UI/UX experience.

Nachteile

Extended log access is only available in more expensive plans.

Vorteile

Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Nachteile

Nothing at all, hoping they can implement PWA notifications soon.

Vorteile

Mailgun has a great API and ability to configure just about anything you need when it comes to sending email. Their UI is very clean and it isn't super cluttered with things you don't need. It was easy to find what I was looking for and easy to configure the settings.

Nachteile

Honestly, I haven't been able to find something that I haven't liked about using Mailgun. It is really a solid platform.

Vorteile

Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account. Mailgun did recently update the UI of the site, so it is more modern, but it could still be improved.

Nachteile

Some of the UI is still a little counter-intuitive. Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them.

Vorteile

1) Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt. Even if you're running the account primarily on free credits.
2) Seems to be reasonably priced if you need to send more than 10,000 emails a month

Nachteile

1) Delivery reports are saved for only 30 days, and doesn't have a CSV download option with delivery statuses.
2) Dedicated IP address is prohibitively expensive

Vorteile

Easy to set up; attractive log and web dashboard UI that makes it easy to track and identify bounces and errors

Nachteile

Cost isn't as attractive as some other similar alternatives (i.e. SparkPost); customer support is sometimes hit and miss on the level of helpfulness/knowledgeably they provide

Vorteile

I don't have a ton to benchmark Mailgun against but it's made my job much easier when needing to track our outgoing email. At it's simplest, I can quickly search for failed email messages or confirm that email was sent and received along with the content of the email.

Nachteile

There may be a way to filter or create saved filters that I'm not aware of, but I've been restricted to searching either by an email address or by an event type (ie Accepted, Delivered, Rejected, etc.) I do sometimes have to search for a bit to find what I'm looking for.

Vorteile

- easy to install and set up
- great reliability
- nice dashboard where you can check the details of every sent email
- large free email volume plan!

Nachteile

Would be nice if it offered pre-designed email templates (created on their website) with CSS etc. which you could then call via the API with some custom values.