Exclaimer Erfahrungen

Vorteile

-Drag und Drop Funktion bei der Gestaltung der Signaturen.
-Wirklich funktionierender Zeitauslöser.
-Individuelle Ausnahmefunktion bei Empfänger und Absender
-Durchgehend funktionierender Service, keine Unterbrüche
-Guter Support

Nachteile

Läuft alles bestens. Habe wirklich nichts zu sagen

Vorteile

Was uns am meisten begeistert hat ist die einfach und schnelle Installation von Exclaimer und die einfache Bedienbarkeit über die Cloudoberfläche. Unsere Anforderungen wurden von Tag 1 an übertroffen und es gab keinen Punkt den Exclaimer nicht in seiner Lösung anbietet.

Nachteile

Wir hatten von Anfang an keine Probleme mit Exclaimer. Auch bis heute läuft alles einwandfrei. Ich hätte zum aktuellen Zeitpunkt keine Verbesserungsvorschläge.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

Cloudbasiert, einfach Installation, kulanter und schneller Support.

Vorteile

Exclaimer ist genial um Signaturen automatisiert Mitarbeitern anzuhängen, es ist leicht zu bedienen und leicht zu verwalten.

Nachteile

Manchmal gibt es paar Probleme mit dem Add-in, aber der Support ist sehr hilfreich und schnell.

Vorteile

The software is easy to implement. The customer journey is a WOW every time help is required. For an SME trying to compete with larger organisations the signature conveys a professional company is communicating with you 'from the get go'. Awesome brand awareness and information share capability is built in.

Nachteile

Would be good if it could drive lead generation using AI moving forwards.

In Betracht gezogene Alternativen

Gmail

Gründe für den Wechsel zu Exclaimer

Customer experience is the best.

Vorteile

Easy to set up, and manage with different groups etc. Can customise signature templates and have multiple depending on people group or any campaigns that are being run.

Nachteile

The customisation of signatures needs a little work. It can be fiddly, and what you see is not always what you get on the other end

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Warum Exclaimer gewählt wurde

Price and functionality. Exclaimer offered more and is more user friendly

Zuvor genutzte Software

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

As mentioned above, the price and functionality of Exclaimer.

Vorteile

If you need central signature management, it works great.

Nachteile

Other than a new UI to the editor/management interface, there hasn't really been any "new" killer features for signatures or ease of use in many years - recently, they seem to try to flog other products and over complicate the plans now by launching different tiers.I also feel support has been terrible over the years when it comes to anything from dealing with an outage to knowledge on their own product.

Vorteile

The Exclaimer software was very straight forward to integrate with our Office 365 system. If you have not used Office 365 connectors before don’t worry. Exclaimer provide comprehensive but easy to follow instructions.
Using the Exclaimer editor is fairly straight forward, once you get the hang of the template editor you realise how powerful email signatures can be.

Nachteile

We did have a couple of teething issues but I think this was more part of the learning curve rather than a problem with the software.
Also, when we have new members of staff the auto sync runs every evening. The manual sync is a bit slow.

In Betracht gezogene Alternativen

Newoldstamp

Gründe für den Wechsel zu Exclaimer

The integration with Office 365 is excellent. The template editor lets you have different signatures for different users, departments or groups. You can change the email signatures templates for individual members, groups or the entire organisation. The changes take effect immediately. Using Exclaimer means that staff no longer need to worry about setting up individual signatures. Our email signature brand identity 'font type, logo, hyperlinks, info, disclaimers etc, is now centrally managed and automated. Staff can email from any of their devices and be confident their signature will be added securely and automatically with Exclaimer in the Office 365 environment. We are very happy with Exclaimer and would highly recommend it.

Vorteile

- Easy to manage.
- Easy to implement.
- Addin available for signature display in Outlook.
- Value for the organization.
- Tech support is awesome.

Nachteile

- It can be pricy with organizations with thousands of users.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

Outlook Addon available that allow users to see the signature when drafting an e-mail. Most of the tools available insert the signature when the mail is relayed through Exchange and Exclaimer uses an Outlook addon that allow the user to see the signature when they start writing the e-mail.

Vorteile

it integrates, is easy, reliable and deploys instantly. We can modify to meet changing environment like when our school accomplished Accreditation. Adding the log and making a hot link was a snap.

Nachteile

NA. We have yet to find a limitation that has caused us grief, concern or in need of support.

In Betracht gezogene Alternativen

Newoldstamp

Gründe für den Wechsel zu Exclaimer

The back end management in Exclaimer! was more organized and conducive to how we work back in the tech office.

Vorteile

Very easy to impletement, with no downtime for the customer. We only use it for O365 and have used for years with on prem Exhcange enviroments. Support has always been good and is very inexpensive to run. Design enviroment is good and for a web environment is easy to use after a bit of playing.

Nachteile

Some of the design features in the editor like changing fonts and sizes can be a bit confusing. Just formatting setting in general, can be a bit trial and error. No autosave function and no HTML coding function.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

Exclaimer has always been the one product we have seen

Vorteile

Once you’re setup, adding new employees is a breeze. The data sync is also a great feature for quick updates. Signature builder feels powerful enough if you have design experience.

Nachteile

Setup is very clunky. The docs are good to help get you there, but it’s not a slick integration process by any means.

In Betracht gezogene Alternativen

Signpost

Warum Exclaimer gewählt wurde

Updating and o boarding was a headache before. Now it is very simple.

Gründe für den Wechsel zu Exclaimer

Great support and deep integrations

Vorteile

The product works great, signatures are very customizable, seems to work flawlessly with no end user issues. Only required improvement would be an outlook mobile add-on allowing end users to see their signatures rather than tagged on the way out.

Nachteile

Generally the product is good but when there is an issue which lets exclaimer down is when you require support, very rarely does someone answer the phone, told you have x minutes wait then after that period it goes to voicemail which when you leave details, nobody call's back. Logging a ticket via the portal works fine but very slow to get any response, support seriously needs improving.

Vorteile

It is very easy to deploy and implement in M365.It is also easy to configure complex systems with mutliple different signatures.

Nachteile

Some functionalities are currently missing for the outlook implementation. For example the fragmentation of signatures into multiple blocks that get combined to a single signature. It works well in the server side implementation, but in the outlook version you get seperate blocks that you can't combine.It would be very helpful for campaign banners and the likes.

Vorteile

Exclaimer is great as it allows you to create visually beautiful and informative email signatures without having to code. It also allows you to assign these email signatures to certain users that meet a certain parameter - for example the department the user is located in.We integrated Exclaimer with Office 365 with no issues. The information that is displayed in the user's email signature - job title, email address, phone number, etc. is extracted from that user's Office 365 profile.

Nachteile

We attend a lot of events each year and change our email signatures accordingly, especially the banner, to advertise those events. There is a 150kB limit for the banner, which is a handicap because you can't upload a high quality animated banner without surpassing that limit, so we have to work around this problem.Also Exclaimer has the option to integrate leaving feedback in the signatures, but this lacks customization for us and we decided not to implement this option in the end.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Vorteile

Exclaimer makes everyone's life simpler. Perfect for small teams with a specific focus and large businesses alike. Simple management and no software to install. Simply connect it to your servers and manage your marketing and branding without worrying about [SENSITIVE CONTENT] in accounts using comic sans!

Great campaign management and the ability to schedule by date and time is a godsend. Easy design updates - have specific signatures for each team or individual with granular control. Lower internal server load through light-designed internal signatures.

Nachteile

As a non-technical team it was a bit hit and miss rolling out the signatures for the first time but support was awesome and some tinkering by IT did the trick - no downtime and no errors for over a year - so far.

Simply had to do one walk-around and delete all email signatures from the local computers. Some users with email signatures as templates (for accounts and terms and conditions etc.) could keep them and keep working the same way so minimal onboarding is required.

Vorteile

My highest appreciation of this software came when it was time to take it off premise and move it to O365. Nearly every feature transferred and the Exclaimer Support Team transferred a majority of our templates and settings for us to get the project moving. All that was left to do was make some minor adjustments. The support behind the software is a big deal when you are a two-man crew trying to support a medium-sized company as we are.

Nachteile

The on-premise version could get a little confusing at times, especially when trying to arrange graphics and configure font appearances. Most of those components have been simplified in the O365 version though. Arranging and re-arranging the setup of the templates has become much easier now.

Vorteile

The ability to have all the signatures uniformed is powerful as users typically start modifying their signature away from the corporate standard. Exclaimer maintains consistency with signatures which is great and even syncs the users with Azure. Another powerful feature is to be able to create different types of signatures for different teams or departments within the organization which keeps it well managed.

Nachteile

There is a steep learning curve to master all the features and capabilities of Exclaimer. It would be nice if there was some guides or videos to help new Admins get started. Lastly, trying to edit a template or existing signature (e.g. add a new field such as for Microsoft Bookings) is an arduous task to say the least as all the formatting gets moved around. Difficult to modify after the fact.

Vorteile

Exclaimer Cloud for Office 365 has been extremely easy to deploy and configure. Everything is so well laid out making it easy to know what to do and how to do it. Exclaimer have brilliant online documentation making answering any questions you may have simple and fast, and best of all it just works.

Nachteile

The product is very limited and locked in. The product has been designed to work in 1 way and 1 way only. If you are looking for support to go beyond what the product can do with the online documentation and the out of the box wizard you will hit a brick wall. The Exclaimer desktop client is a poor experience as well. You are required to sign into it and then if the user changes there password you need to sign into it again. This can be automated a little with Microsoft Seamless SSO but you still have to go though the GUI and from a user perspective this is a poor experience and anther thing to do that they do not understand why.

Vorteile

I like Exclaimer because it provides a unified experience across all devices. I know that my corporate branding, and that of my customers, will always be present on every email. And you can have different signatures for replies, other departments etc.

Nachteile

I'd like to see a media library to be able to re-use images. Currently you have to upload an image each time. Plus I had to move away from being a partner due to not selling enough new seats annually. Happily buying through CSP works out a little cheaper overall.

Vorteile

The ability to create signatures in a matter of minutes makes Exclaimer a delight to use.

Drag and Drop features is very nice, making creation of complex signatures easy for all technical abilities, no need to know html

You can also tailor certain area's of the signature to be visible dependant on AD criteria, something we utilise regularly.

Nachteile

Would be nice to have a wild card place holder for images. For example if you had your corp sign off and then banner followed by some other information and then a T & C, rather than have to split the signature into 4 sections that flow on to each other you could incorporate the first 3 things (corp sign off , Banner, Other) together and then have a pool of images for the banner that can be inserted due to filter criteria and then and the T & C

Vorteile

Clean crisp signatures are just a click away. Personal information like email addresses and mobile numbers can be pulled transparently from Azure active directory, making highly professional yet personalised signatures extremely simple to create. Setting up multiple signatures and then switching them on and off centrally removes any requirement for users to have to manage their own email branding. We like the software so much we are in the process of becoming an Exclaimer partner.

Nachteile

There's little to dislike really. I think the only thing I found slightly difficult was image management within the signature and in the end, I wound up resizing and creating aggregated images externally to Exclaimer before uploading. Most likely this was my unfamiliarity with the product at the time, but it worked.

Vorteile

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Nachteile

Nothing really - I guess they could give it away for free?
Seriously though, it does exactly what it says on the tin.

Vorteile

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Nachteile

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Vorteile

Easy to deploy, customisation is easy with conditions

Nachteile

Intial design phase. No html features available

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Warum Exclaimer gewählt wurde

Cloud avaibility

Gründe für den Wechsel zu Exclaimer

Easy to deployment and change

Vorteile

Your PowerShell/cloud implementation is awesome I love how easy it is to link the system into a new tenancy. The UI outside of the designer is clean and readable and just very nice.

Nachteile

The Signature designer is clunky and unwieldy, things get stuck and there's a lot of 'ghost problems' around font and spacing that go away when you just delete and remake whole sections.
Additionally please for the love of god make an option to default the font size to actual font size instead of pixel size.
An option to increase or set the frequency of 365 syncing would also be nice having to manually sign into exclaimer, go to settings and hit sync is an unwieldy step when all you have to do is update one persons mobile number..