Basecamp Erfahrungen

4,3
Gesamtbewertung
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4,3
Gesamtbewertung
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Nutzerbewertungen im Überblick

Über Basecamp

Basecamp ist ein Echtzeit-Kommunikationstool, mit dem Teams auf dem Laufenden bleiben können und das weniger für traditionelle Projektmanagementaufgaben (z. B. Ressourcenplanung und langfristige Terminfestlegung) geeignet ist....

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,2
Bedienkomfort
4,3
Kundenbetreuung
4,3

Nutzerbewertungen zu Basecamp durchsuchen

14.452 von 14.452 Bewertungen
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Rebekka
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 16.11.2023

Unser täglicher Begleiter für effizientes Teammanagement

Basecamp ist für uns im täglichen Einsatz unverzichtbar. Es hält unser Team auf dem Laufenden und sorgt dafür, dass jeder über relevante Themen informiert ist. Die klare Strukturierung der Projekte erleichtert es enorm, den Überblick zu behalten. Besonders die To-Do-Listen und Message Boards sind für uns sehr nützlich. Insgesamt ist Basecamp ein effektives Tool für unser Teammanagement.

Vorteile

Das, was uns bei Basecamp besonders überzeugt, ist seine einfache Bedienung und die klare, übersichtliche Struktur. Selbst für neue Teammitglieder ist es leicht, sich zurechtzufinden.

Nachteile

Ein Nachteil von Basecamp, den wir festgestellt haben, ist das Fehlen einer farblichen Abhebung der einzelnen Projekte. Eine solche Funktion würde die Übersichtlichkeit und das visuelle Management erheblich verbessern. Mit farblichen Markierungen könnten wir auf einen Blick den Status und die Kategorie verschiedener Projekte erkennen, was die Orientierung und Priorisierung in unserem Arbeitsalltag erleichtern würde.

Marco
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 26.9.2022

Einfach gehalten aber sinnvoll und praktisch

Basecamp ist schlicht und einfach gehalten. Der Austausch und die Zusammenarbeit zwischen Kollegen kann durch das Tool aber verbessert werden.

Vorteile

Basecamp ist einfach zu handhaben. Die Abstimmung innerhalb von Teams kann dadurch verbessert werden, beispielsweise durch tägliche Status-Emails.

Nachteile

Die Oberfläche ist sehr einfach gehalten (optisch) und nicht ganz übersichtlich.

Töffel
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Mega zufrieden um gutes Geld zu machen

Wir sind mega zufrieden und bleiben Kunde

Vorteile

Dass man im Internet alles nachlesen kann und sich so schnell rein findet

Nachteile

Bis ist mir nichts negatives aufgefallen

Die besten Alternativen zu Basecamp

Dawid
Dawid
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2024

All the foundations you need

Vorteile

Basecamp is the perfect solution for simplicity and efficiency. It has just what you need to manage projects, communications, and almost any collaborative work. You're not flooded with a ton of features that you'll never use.

The message board is simple, yet effective, with just enough customisability. Most importantly, it's a product built for their own use case - so Basecamp's authors are using the platform to build their entire business around it.

They have a ton of free resources, with my favourite being the Shape Up book about how Basecamp runs research & discovery on the platform.

Nachteile

They've improved many of the things I didn't like, so I think the only remaining issue is that you can't set tasks to recur every 8+ days. It caps out at 7. It's a niche use case, but I needed it a few times already and had to work around this.

Ashok
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.8.2024

Comprehensive set of capabilities for us

Has special interface with other softwares which makes meeting management and scheduling great and possible.

Vorteile

Basecamp is a unified workspace that manages all areas of everyday operations and duties for our company's management. It provides dozens of sales and marketing automation rules, charts, reports and calendar which are most appropriate for our organization.

Nachteile

Very straightforward. It has maintained a clean reputation with us. I highly value Basecamp.

David
David
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 5.8.2024

Decent software. Could be better.

Basecamp works well and is a decent project management tool. If you have no used other project management tools than you will find it very helpful. However, if you have used software like Asana or Mondays, you quickly realize the limitations of Basecamp.

Vorteile

Basecamp has single page projects that are relatively simple to use. The to-do lists are easy to use as well. Basecamp can also handle large file transfers.

Nachteile

Basecamp isn’t the most user friendly software available. It’s quirky and somewhat difficult to figure out what to do if you aren’t familiar with the software.

Angela
Angela
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 15.11.2023

The free versions is great and anyone and use

Great for small projects with minimal milestones.

Vorteile

It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.

Nachteile

Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.

In Betracht gezogene Alternativen

Asana und Smartsheet

Gründe für den Wechsel zu Basecamp

Its free and super easy for anyone to use without training since we only use it to assign a task with defined deadline.
Karansinh
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 19.9.2024

Good for small projects

For client communication and small projects it is good

Vorteile

Easy project setup
Easy communication between to do

Nachteile

Should show cards and boards as like jira

Mayra
  • Branche: Tiefbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 16.5.2024

Basecamp Review

Overall, I will give BaseCamp a 4 out of 5 stars

Vorteile

It saves you a lot of time and highlights what is important for task scheduling; and high performance to work on multiple projects, It works flawlessly, is very intuitive

Nachteile

Sometimes their customer support system is a bit slow

In Betracht gezogene Alternativen

Taskworld

Gründe für den Wechsel zu Basecamp

the good reviews of Basecamp in general and it has more features
Temitayo
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2024

Why I Prefer Basecamp for PPM

Vorteile

Basecamp is a reliable tools when it comes to managing projects and tasks through real-time workflow automation.

Nachteile

I have had no bad experience with Basecamp on my user end.

Nishmitha
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.8.2024

User friendly software for project management

It has helped me to keep multiple projects running and well managed

Vorteile

I like the to do list it's having which helps me to understand what are the things i need to do to complete my project work. It simplifies my project and saves me time.

Nachteile

Sometimes the system can be quite slow but it is easy to implement and navigate.

Verifizierter Rezensent
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.9.2024

Highly recommended

Vorteile

The best thing about Basecamp is that it provides a central hub that is safe and easily accessible to projects. It makes it easy to invite all major project stakeholders and has the ability to discuss projects quickly and easily.

Nachteile

I'd like to add some project management features.

Laz
  • Branche: Kosmetik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 9.9.2024

Straightforward Project Management

I came into the organization when BC was being used, and I acclimated quickly. We used Basecamp for tracking progress on projects, and for project management in general

Vorteile

Easy project management without being bogged down with bells and whistles. If words will do, Basecamp will be perfect

Nachteile

There were not a lot of complicated features, and this led colleagues to search for a better fit. For most things, I was fine with BC.

Michael
Michael
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.12.2019

Great Solution For Team Collaboration & Basic Project Management

I've used Basecamp to manage development projects, marketing programs, product management, company calendars, and basic HR/company policy documentation for several years. I've always found it to be reliable and easy to use. I will continue to use it going forward.

Vorteile

Basecamp is incredibly intuitive and easy-to-use. New users can start using the system in a very short period of time. I love the ability to upload files to specific projects or teams and to organize them into folders and update them with new versions. I also really appreciate how Basecamp makes sharing news, messages, and schedules with members of the team. Basecamp is also very affordable, even for small teams.

Nachteile

I would like to see some additional project management features added. Specifically, project milestones and Gantt charts. A few of the features are not particularly useful, such as the Gaussian-looking completion chart.

In Betracht gezogene Alternativen

Jira

Warum Basecamp gewählt wurde

For my purposes, Basecamp provided more capability and was simple and intuitive for basic project management.

Zuvor genutzte Software

Microsoft Project

Gründe für den Wechsel zu Basecamp

In my last organization, we chose Basecamp over Jira because it was more flexible and suitable for the broad range of applications we needed. While Jira was much better for software development.
Jonathan
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.8.2020

Great choice for team discussion, file sharing and basic task tracking

Our overall experience has been great. We were using a custom-built tool for team communication, but ultimately decided that Basecamp just has more features and will save us a lot of cash in the long run versus building the tool ourselves. It's nice that there is a flat charge for the service, instead of charging by the user like some other services do. This saves us a considerable amount of money.

Vorteile

It was very easy to setup and get going. We just invited our team members in with each of their email addresses and it handled the rest. Our entire team found it easy to create their account or do a social login.

We use it primarily as a message board and chat system on our team. I really like how the entire message board is searchable, which is useful for finding things later on. "Remember when we talked about XYZ", and you can just search for XYZ and it shows up quickly. The calendar and file sharing has also come in handy for simple things, though it's not as robust as using something like Google Calendar or Google Drive.

Basecamp also has a useful API that we've used to pull some data out of their system and display it in our other systems.

The mobile app works great. It's probably one of the best designed apps I've ever used, to be honest. It makes it easy to talk with the team while on-the-go.

Nachteile

I was hoping for some kind of wiki system to be included with Basecamp. You can kinda make up your own wiki using specific categories on the message board and file sharing, but it's not quite the same. A wiki would be really helpful for internal documentation.

In Betracht gezogene Alternativen

Asana

Gründe für den Wechsel zu Basecamp

Basecamp seemed better suited for the team communication that we were going for. The Message Board has worked perfectly for us. However, if our needs were more focused on task management, then I think Asana would have been a better tool. Basecamp's task management is essentially a team-based to-do list that is fine but lacking some of the advanced features of its competitors.
Bethany
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 6.5.2021

My, well, base camp for client communications!

I create an individual Basecamp project for each of my clients to handle communication, deadlines, and file-sharing. Basecamp is the only project management software I've found that really excels at being used in a client-facing manner. I can get clients set up within minutes without confusing or overwhelming them.

Vorteile

My use of Basecamp is unique in that I personally don't need project management software as much as a client communication interface, and Basecamp is perfect for that! My work requires me to implement deadlines for both my team and my clients, and Basecamp allows me to clearly communicate that entire timeline while keeping all files and communication in one place. It really is a perfect "home base"!

Nachteile

I'd love to be able to customize which projects we receive updates on! Instead of just choosing email updates or no email updates, it would be great to have a newsfeed of only starred projects or even the ability to designate and filter by role within a project.
I also feel that the jump between Basecamp Personal and Basecamp Business is a bit too stark. I'd love to see, say, a Basecamp Entrepreneur option in between aimed at companies that don't need unlimited features and can't afford the $99 monthly price point. Basecamp 2's "10 projects for $20/month" package would be an ideal model!

In Betracht gezogene Alternativen

Jira und Freedcamp

Gründe für den Wechsel zu Basecamp

While I preferred the pricing structure of the alternative products, Basecamp can't be beaten in terms of client friendliness.
Gavin
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.5.2022

Basecamp gives you a lot of bang for the buck

Vorteile

Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point.
There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

Nachteile

There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

In Betracht gezogene Alternativen

Jira, Trello und Autotask PSA

Warum Basecamp gewählt wurde

Basecamp gave us more flexibility and at a lower cost than Trello.

Zuvor genutzte Software

Trello

Gründe für den Wechsel zu Basecamp

Mainly due to cost.
Joanna
  • Branche: Übersetzung und Lokalisierung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.6.2023

Our go-to project management tool!

Basecamp solves problems I didn't even know I had! It also keeps everyone accountable and well-informed in every aspect of our work. It's a massive game-changer.

Vorteile

Basecamp makes my life so much easier! From tracking projects to communicating deadlines and keeping all our most important documents and information in an easily accessible place, there's no way I could keep track of everything as efficiently and smoothly without it.

Nachteile

There's a significant learning curve with Basecamp, and that can intimidate those who haven't used project management tools or cause people to feel like they don't have time to figure it out.

In Betracht gezogene Alternativen

Trello und Asana

Warum Basecamp gewählt wurde

Basecamp had features that were more compatible with our needs.

Zuvor genutzte Software

Trello
Nagish
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.10.2018

Best Tool for Online Project Management and Team Management

I am using Basecamp from last two year. I love it because of its Team Chat, the average price which is very affordable, Message Boards/News which have so many options to edit the text, such as bolding, coloring, bullet points, etc which I personally didn't see in any other project management tool. Most of the time I use it to update stockholders, where it also provide privacy. When I want to inform specific persons I can select those and send them message once at the same time. I love its reports feature too. Drag and drop for rearranging tasks in task list is pretty awesome feature. I like Basecamp’s structural way of arranging everything like links, file, comments, communication, etc.
I recommend it to everyone because of its Free Trail which is a very good thing to try it before buying the full package.

Vorteile

Basecamp is an online project management tool which can be accessed through a Mobile device by its app or directly through the web on both PC and Mobile devices. Managing multiple projects at the same time is very easy with Basecamp. Basecamp is featured rich web app where each and every feature such as Project Updates, Discussions and In-project Todo Lists/Tasks are on one-page and a user can easily find them directly by first look. The best thing in Todo list is multiple Todo lists in a single project for different department’s collaboration which makes it more powerful than the other available tools in the market. Document upload and sharing with others and receive feedback or comments makes it more versatile. The coolest feature which I like is the Catchup option for knowing about today and today’s progress in a single click. The best feature which keeps me update about the progress is the Progress feature, where the whole project is displayed as a timeline on one page, that’s just amazing. It’s so easy to see the milestones and progress right in one screen and scroll to see how much of done for the course of a day or month. The simplicity of Basecamp makes me love it; because Basecamp has a very lean user interface, the smooth learning curve for first-time users and scalability to use it for larger projects which makes it adoptable for everyone.

Nachteile

The workflow is not built around any specific industry so it may not be a very perfect for specialized companies but it can be used by anyone and it can be adopted easily because of its ease and more features.
The Calendar view/ Schedule doesn’t show a specific task's progress in details. it will make more sense to calendar/schedule view if the schedule is shown like the progress bar for every task.

Maryellen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.2.2019

For managing details and timelines for complex projects

I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.

Vorteile

It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.

Nachteile

A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.

The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!

Christopher
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 26.7.2019

We would be a Mess without It

Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff.

We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!

Vorteile

I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

Nachteile

DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion.

Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added.

Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership.

A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business.

I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would.

Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

Jason
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 18.11.2019

Better way of doing business

While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.

Vorteile

Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.

We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list.

It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun.

While we haven't rolled this out company wide, we are looking forward to it.

Nachteile

I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

In Betracht gezogene Alternativen

ActiveCollab und Wrike

Warum Basecamp gewählt wurde

As a company, we had been using Wrike as our Project Management system. But one of our biggest issues was how we can have more widespread company usage of a PM system. Whenever projects needed to be reviewed, we would pull the assets out of Wrike and shift the conversation to email or Slack and would lose some of the data. We couldn't move everyone fully into Wrike because of the additional cost.

Gründe für den Wechsel zu Basecamp

Pricing and user interface
Kristen
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 31.3.2020

Basecamp Has Helped Us Organize the Chaos

Our marketing team was the first to implement Basecamp, and, eventually, the benefits to project management were so evident that most of our company uses the platform—from R&D to technical support. The application is quite intuitive, requires very little training for use, and offers multiple ways to communicate: private messaging, group chat, and message boards. The integration Basecamp offers with Google is also seamless.

Tip: Once your teams are established, setting communication expectations for each tool is a necessary step to achieving a high efficiency.

Vorteile

The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners.

As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.

Nachteile

The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

Daniel
Daniel
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.1.2021

Basecamp - for small and (some) medium-sized projects

I use Basecamp to manage part of my projects. It helps me to keep in better connection with my clients and the members of the team.

I think it is well suited for small and maybe medium-sized projects. It’s reliable and effective at keeping everything organized as long as your teams will have less than 20 members.

But if you’re taking into consideration to use Basecamp, you must also evaluate the complexity of the project and the need of communication between members.

Sometimes the conversation will become hard to follow because everything is put together, and after a while it’s difficult to keep track of it.

We also use the document management and sharing feature to organize project files. Number of emails between team members and/or client dropped after starting using Basecamp.

In fact, you can use Basecamp entirely as a communication platform to organize and keep in touch with your clients. Basecamp consolidates all messages with the client in one place. If the projects are for external clients you can add them to your project and choose only certain resources that they can have access to.

Vorteile

Basecamp has a very easy to use and intuitive interface. Managing and supervising projects is clean and efficient.
It allows us to share only certain resources with the client.
Groups allow team members to collaborate and share resources.
Members can communicate real-time with the chat or direct messages(pings) or by posting on messages board.
I can dismiss questions or responses if inadequate for the group.
We’re able to set a responsible and set deadlines for tasks.
I can quickly see the tasks we still need to do.
I like how I can have all communication with the client in one place. We don’t need to communicate by emails so often.
Calendar will tell us the time spent and the deadline of the projects.
You can define project hierarchies to break down projects and make them more manageable.
Sometimes I need to share something with a person who’s not on the team; for this I can create a public share link.
We can use templates to speed up the creation of similar projects.

Nachteile

There is no plan between Free and Business (99USD/month).
Grouping and following longer discussions is not that easy.
I would like to have the possibility to delete files in bulk.
The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools.
I think there are too many email notifications.
I would like to correct or edit online an already uploaded document.
If you want to change the design after your company branding, don't expect that from Basecamp.
I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.

Bryce
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.2.2021

Best Bang for the Buck

Our team has been better at communicating with one another and collaborating on ideas. It has connected the team and made it easier to know what everyone is working on without it feeling like big brother is watching what you do.

Vorteile

I love how I pay a yearly fee and I can have unlimited users, projects, files, due dates, etc. We looked into other software and no one could match the ease of use and affordability for a city government on a budget. I love how you can search by keyword and find what you need, I love the chatting option between employees and I love how you can create projects and assignments with ease.

Nachteile

I wish you could integrate your google calendar with this software.

In Betracht gezogene Alternativen

When I Work

Warum Basecamp gewählt wurde

Cost

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