Paycor Erfahrungen

Vorteile

7Geese makes implementing Objectives and Key Results (OKRs) in your business fast and efficient. It compliments this with integration to Performance Reviews and other feedback mechanisms to create a holistically mechanism to integrate Business Objective setting with staff alignment and engagement.

It's simple to use and the interface is fast.

Nachteile

OKRs are a great way to set goals and align staff. Initiatives, which are the strategic steps to get to the Objective, need to be understood and tracked. 7Geese does not have a mechanism for this yet. If it did, it would be almost perfect.

It would also be great if the software had better 'at a point' reporting on OKRs, so that more traditional static monthly status reports could be generated.

In Betracht gezogene Alternativen

Perdoo und 15Five

Warum Paycor gewählt wurde

Workboard was an amazing product and has some extremely powerful capability to link in existing systems to track progress on initiatives (the doing actions to deliver the outcomes for OKRs). In fact, it has more capability than 7Geese. However, for our staff, Workboard was complex to use and the interface was slow. We found it very difficult to get buy in from staff to use the system. 7Geese is simpler and faster, a huge benefit for user adoption. 7Geese was also slightly more attractive price wise.

Gründe für den Wechsel zu Paycor

7Geese balanced functionality, usability and price the best. While there were more powerful products (Workboard) and cheaper products (15 Five), 7Geese hit the sweet spot in our purchasing review giving us the most value for the price we are paying.

Vorteile

As a user, I have discovered that the platform is extremely user-friendly. Clocking in and out has never been so simple thanks to its mobile punching feature. Through the employee self-service portal, I can easily access my pay stubs, request time off, and update my personal information.The extensive HR and payroll management software offered by Paycor is one of the aspects of the company that I value the most. Everything is integrated into a single platform, making it easier for me to manage my benefits and keep track of my finances. This includes tracking my vacation days.In addition, the performance management feature of Paycor has been extremely helpful in keeping track of my progress and establishing goals for myself. My manager and I can easily talk about my career development, track promotions, and view my performance reviews.In general, I have been able to easily manage my work schedule, track my progress, and keep track of my finances thanks to its extensive features and user-friendly interface.

Nachteile

As someone who uses Paycor, I have to say that the occasional system lag is one of the biggest problems I've had. When I need to get important information quickly, the system takes longer to load than I expected. When I have limited time and need to access data quickly, this can be frustrating.The occasional difficulty in navigating the system is another issue I've encountered. Even though the interface is generally easy to use, there have been times when I haven't been able to find what I want. This can be especially difficult for new employees who need to quickly access information and may not be familiar with the system.When I needed to look up an employee's pay stub from a few months ago, this was one example. I had to spend more time looking for the information because I couldn't find the pay stubs, which delayed my day's work.

Vorteile

There is nothing good I can say about this software.

Nachteile

Customer service has been horrible. The company was not prepared for the ICHRA regulations, consequently, we had to put in hours of manual labor and the system was not able to prepare an accurate 1094C. We implemented a simple small entity that mirrored our other entity's, and Paycor was not able to replicate the other entity's. Consequently, after two months, we still don't have a complete and accurate set up.

In Betracht gezogene Alternativen

Paycom und Paylocity

Warum Paycor gewählt wurde

Customer service had gone downhill, and we were experiencing many issues with our paychecks and deductions. We had a very hard time fixing and bringing our deductions into compliance with our policies.

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paycor

Paycor sold us a story about "vertical integrations" and a dedicated customer service team that understood our industry and would understand our unique set up.

Vorteile

Paycor has a user-friendly interface that makes it easy to navigate. The software offers comprehensive payroll features that help me manage employee payments and tax filings accurately and efficiently. Additionally, Paycor provides time and attendance tracking, robust reporting capabilities, and excellent customer support. Overall, I highly recommend Paycor to any business looking for a reliable payroll and HR solution.

Nachteile

Limited customization: While Paycor offers a lot of features, it may not have enough customization options for some businesses. For example, it may not be possible to tailor certain reports or workflows to meet specific requirements. This could be a disadvantage for businesses with unique needs or industries.Steep learning curve: Although Paycor's interface is generally user-friendly, it can still take some time to learn how to use the software properly, especially for those who are new to payroll and HR software. This could be a disadvantage for businesses that need to start using the software quickly or those with limited resources for training.Price: Paycor can be relatively expensive compared to some other payroll and HR software solutions, which could be a disadvantage for smaller businesses or those on a tight budget. The cost may also increase if businesses require additional features or support.Glitches: Like any software, Paycor may occasionally experience glitches that can be frustrating for users. For example, there may be delays in loading pages or errors in data entry. While these issues are usually resolved quickly, they can still cause inconvenience and disrupt workflows.

Vorteile

The payroll and time and attendance capabilities are outstanding. Both admins and employees find it simple to use. features for robust reporting. User-friendly employee profiles. able to monitor 401k loans through the development of goals.Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen individuals for an entire year in approximately 30 minutes. Adding individuals to the schedule implies I have to pay for their use of the app whether they use it or not. Both the app and online consoles are fairly simple to understand. I'm astonished by how many of them say they actually use the app and website on a regular basis considering how simple it is for them to use. It allows me to enter a ton of information about my team, and I appreciate how customizable it is. being able to pivot

Nachteile

The program is not the most attractive option available and can be a little difficult to understand. We discovered that those compromises are well worth making in exchange for a more reliable solution. I hadn't anticipated much of a transition from Nimble Schedule to Nimble. All of the Nimble Schedule features, at the the least, should be present in Nimble, but I was hoping for more. Although there were some flaws with Nimble Schedule that Nimble was able to resolve, I don't mind because I enjoyed it! Every new piece of software requires a period of getting used to, but I believe I've managed to do so and have grown to enjoy Nimble thus far. We have 64 employees, thus it is a hassle to print each payroll report individually because we rely greatly on the reports that Nimble creates for us.

Vorteile

Scheduling - Pro version offers a team chat function that is a decently effective team communication tool (think simple Slack), and offers solid scheduling flexibility for employee scheduling that fits our business needs. We needed an option that allowed employees to communicate their availability on a week-to-week basis and Paycor's option largely supports that.

Easy to learn - really, the system is pretty easy to learn and get up to speed for new users.

Onboarding - certainly offered a cleaner and easier onboarding experience for new hire paperwork than our prior system.

Nachteile

Customer support - Support teams seem overwhelmed at all times. You never reach "your" customer service rep as they are busy serving 300 other clients like you. They lack follow through on completing tasks (expect to do some hand-holding) and follow up communication is poor.

Integration - no real ownership from the implementation team to help us successful onboard. Communication from Paycor team was severely lacking throughout the onboarding process.

Multi-systems - ATS, Scheduling, Benefits, and HR are really 4 separate systems integrated together. They mostly play nicely until they don't. Makes for an awkward user experience at times too.

Buggy - We have experienced on-going software issues that have yet to reach a resolution. Feedback from us and other Paycor users in the Paycor Ideas channel seems to show a small response, desire, or ability to make improvements from user suggestions.

In Betracht gezogene Alternativen

Paycom, Zenefits und ADP Workforce Now

Gründe für den Wechsel zu Paycor

The scheduling side of the platform was the biggest draw to Paycor for our team as we compared it to competitor options. This aspect of the system has largely delivered the benefits we were hoping for, but other aspects of the experience are pushing us to reconsider other options for our HR Software platform.

Vorteile

User-friendly interface, comprehensive HR and payroll features, excellent customer support, and the ability to customize the software to meet business needs.

Nachteile

Occasional technical glitches, difficulty navigating some of the more complex features, and the cost of the software, which may be prohibitive for smaller businesses.

Vorteile

My favorite thing about Paycor was how transparent it was. I enjoyed the ease of tying out my hours to my pay and moreso, finding out that I get paid double for overtime and holidays!!(p.s I was an intern at the time, double wages meant everything! and I mean everything!

Nachteile

It was rather hard learning how to use paycor and that could've been my employers intention... (Not that I don't understand how to use the software but rather, understanding the software made minimal effect on my work lifestyle etc)

Vorteile

simple and intuitive I am satisfied and I recommend

Nachteile

I have nothing to report everything is ok

Vorteile

What I like about using Paycor is easy-to-use. You do not need any coding to process payroll, direct deposit or schedule a meeting. The features of Paycor makes my life so easy especially direct deposit.

Nachteile

There can be initially a learning curve for some folks when it comes to using the more advanced features on the platform. However, it does not take long to become familiarized with how the different tools play into creating the final experience.

Vorteile

Ease of use, functionality, payroll processing made easy and reports options.

Nachteile

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise und Paychex Flex

Warum Paycor gewählt wurde

Worst system I've ever worked in. No ease of use on any function!

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paycor

Paycor provided the best demo, best price for what we were looking for with options that we could add later and again ease of use.

Vorteile

I really like the payroll function of the software, it is very easy to set up and run payroll. Also the user side of things is very simple and available in Spanish.

Nachteile

Billing is inconsistent and uninformative, you ask questions and cannot get a direct or clear answer, I think it is very fair to be asking what I am paying for. Which then leads to the other worst function for this company which is customer service, I have been working on a billing question about delivery fees for over a month now, I have now had to ask 3 different people which include the sales people that sold me on Paycor.

I have been working on getting a user simple access to review our time cards and it is taking 3 weeks now. I called the support team, they told me it was fixed (it was not). I then created a case number by reaching out to through their support email, a week later I had to follow up with another phone call and they told me they had not even started working on this, so I had to sit on the phone for an hour while they worked on it.

Vorteile

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

Nachteile

As noted above - reviews are clunky without an easy way to do 360's.

Vorteile

Paycor offers many benefits inside their payroll software package. The feature I value the most is the ability to track employee hours in different departments and set up each department in separate general ledger accounts. This allows me to easily transfer my payroll data into my financial software. This is a huge time saving feature for me. Whenever I need to call customer service, they are knowledgeable and address any issues I may have in a timely manner. I do not usually need to call for customer support because the software is so user friendly that under normal circumstances I can handle everything on my own. I do not even consider moving to another program because of the ease of use and affordability Paycor's software offers.

Nachteile

There is not really anything I don't like about the software. Sometimes I wish I could get by without having to use my mouse while entering my payroll but there are a few items on the screen that can not be chosen without switching from keystrokes to the mouse.

In Betracht gezogene Alternativen

Paychex Flex

Warum Paycor gewählt wurde

ADP was overpriced for the service I was getting at the time.

Gründe für den Wechsel zu Paycor

The ability to assign general ledger numbers to departments and the ability to code my employee hours into multiple departments and the fact that I can enter all the payroll data myself without having to use a CSR.

Vorteile

Ease of use for "non-recruiters" (end users)
Templates
Ease of application for candidates
Clear and readable dashboard for all users

Nachteile

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play.
Now- Unresponsive to an avid fan- never called me back!

Vorteile

The software is easy to use, most of it is very intuitive and the implementation team we had was amazing! They made sure that the transition to Paycor went smoothly. They listened to our needs and were very prompt at helping us with any issues we had!

Nachteile

There are some reports that I would like to run, but cannot. If there is data for something, it should be reportable. However, Paycor reporting does offer a lot of reports and customization.

In Betracht gezogene Alternativen

Paycom, ADP Workforce Now und Paylocity

Warum Paycor gewählt wurde

Vibe went out of business.

Gründe für den Wechsel zu Paycor

They went the extra mile to really make us feel like it was the right partnership not just another vendor.

Vorteile

Not much. Everything was way more difficult than it needed to be

Nachteile

The mobile app did not work as described
Have to file our own quarterly taxes which was never explained
It was much more expensive than other options, especially when nothing worked as advertised

In Betracht gezogene Alternativen

Paylocity

Warum Paycor gewählt wurde

We wanted an all in one platform that included time and attendance, payroll, and HRIS

Gründe für den Wechsel zu Paycor

Because it seemed like it had all the features we were looking for. It did not.

Vorteile

Features:
They have a lot of robust features that allow us to run reports and have a snapshot of who was late or absent for each pay period, check what breaks employees are taking, etc.

QR code time clocking:
NimbleSchedule also offers the ability to clock in and out with a QR code that employees have from their NimbleSchedule phone app. We printed each employees QR code and put it with their door keycard on a lanyard keycard holder. Then we have a tablet near the front desk so employees can come in the door, hold their badge up to the tablet and clock in. Then do the same when they leave to clock out.

Tablet Admin App:
As mentioned previously, they have an admin side mobile app that uses the front camera on a tablet or mobile device that employees can use to scan their QR code and clock in or out. It works great and positioning that near the doors to our office really helps employees not forget to clock in or out and causing more work for our office admin.

Support:
Amazing support and nearly always available via live chat when logged in on the back-end

Nachteile

Only con that has negatively effected us is that there is no way to limit clocking in or out on a mobile device to a certain geographical area or based on IP address. They have this feature that only allows employees to clock in if they are on certain IP addresses in the desk

Vorteile

Set up started out strong. but then got sticky right away when after the first payroll was run, it took over two months to get the general ledger set up to work with Quickbooks. The staff who answer the phone seem nice ...

Nachteile

Staff who answered the phone were not always the right person to address an issue and that meant a lot of wasted time on the phone. I was told I would have a dedicated person assigned, then after the first payroll, that disappeared. The first few payroll submissions they stated they would help me with the process but at the second submission there was an issue with an employee leaving our employment and somehow, they registered his last paycheck twice. Then wanted me to pay to have the matter fixed but finally backed down on that. . Then since I am a small business owner and fall withing the 2% shareholder category, my earnings were all messed up - had to re figure the third quarter which was their only filing for us . I quit Paycor in the middle of the fourth quarter after they botched up an employees paycheck paying him only $5.00 per hour - which is an illegal rate besides not his pay rate. They stated that I pressed the button but I never modified his wage rate, wanted to add a reimbursement for him and it should not have been an override to the actual wag rate but that is how the software is set up. You would think that the wages would be a efault and protected better.

Vorteile

I like that Paycor is designed to operate with minimal intervention on their end. Most products and features are customizable by the client administrator, and can typically be set up through self-service. I like that Paycor covers most of what we need and integrates everything into one platform, and decreases the amount of manual paperwork I need to do.

Nachteile

When you do need help, it is extremely difficult to access. Their CSR teams use the same resources that customers have available, and they often put a ticket or work order in that you never hear about again. Phone lines are less busy than they used to be, but still inefficient. You do not get responses regarding tickets submitted via email. Paycor does not easily accept responsibility for mistakes on their end when they do occur.

Vorteile

Workable produce that is a good value for what it provides.

Nachteile

Features are behind competitors, support isn't fantastic, and interface is outdated

In Betracht gezogene Alternativen

Paycom

Zuvor genutzte Software

Namely

Gründe für den Wechsel zu Paycor

Price

Vorteile

The program allows the user to create a job posting from scratch or to modify existing ones. There are numerous templates for job posts or emails that can be used out of the box or can be modified and personalized. Newton has agreements with Indeed, LinkedIn and Glassdoor and job postings can be automatically posted to these sites for free. It also allows for posting directly to the company's employment web site as well as the company's Facebook page. The system allows the poster to create knock-out questions so that interested applicants who don't meet minimum qualifications are automatically excluded and the receive a message instantly why they are not eligible. Another vital function is that, once an applicant shows interest, they can be followed in the system every step along the way. You can track them through phone interviews, face to face interviews, email correspondence, and hire, involving other employees who may need to be involved along the way. One final key point is that, if the company is a customer of Paycor Payroll and HR systems, Newton interacts with those seamlessly and a prospect who is hired in Newton will automatically be transferred to Paycor with all of their information.

Nachteile

While the system is rich in features, the menus are not intuitive. There can be multiple menus on a page and it can be difficult to navigate to a feature you are looking for. I find myself spending a significant amount of time in the 'Help' section.

Vorteile

The Newton applicant tracking system is nice, although it was not originally created by Paycor. The Paycor employees we work with are generally very friendly, although they do not know their product very well.

Nachteile

Implementation was a disaster for us (we're still technically in implementation at month 8). We are a complex organization involved in acquisitions - I do NOT recommend this product for anyone acquiring business or with complicated organization structures. Giving access to various managers and supervisors in Paycor is complicated. Giving access to reporting to various employees requires an act of Congress. Many reports generate error messages and rarely work. You cannot batch edit employees in any capacity. Interfaces with outside organizations has been an incredible challenge (General Ledger reporting is wildly inaccurate; misinformation is transmitted to our 401k recordkeeper, etc.) The scheduling tool is sub-par. This product is also geared more towards organizations with salaried employees only - for example, you can't even set up pay ranges based on hourly rates - all pay ranges must be annualized salaries. Payroll is consistently a disaster - incorrect payments for salaried employees with no explanation. Every single issue we send to our Paycor rep has to be escalated to IT because they don't know what's wrong. It seems like the system is full of glitches and nothing ever works as it should.

Vorteile

Paycor is very user-friendly, and provides several tools to help manage time sheets, access company documents, review benefits and more. It has a very clean interface, and is extremely simple to navigate from the moment of onboarding through the duration of employment.

Nachteile

Paycor is difficult to change/cancel/adjust time off. I struggle with the time off section and often have to just delete the PTO submitted and resubmit when there is an error.

In Betracht gezogene Alternativen

Paylocity

Zuvor genutzte Software

Paylocity

Vorteile

This software is good for tracking available hours for vacation and time off request. Also it allows employees to access their tax information electronically.

Nachteile

I dont like that this software doesnt provide the user with much information on how to use it. You pretty much have to teach yourself how to navigate the program. Which is fine but can be very frustrating. Also if you forget your password you only have 3 attempts to get it right or you will be locked out of your account. Then you have to contact the administrator to reset password. Its great security but very inconvenient for the user especially if you need to access your account immediately. It usually takes days of waiting to get the administrator to complete the reset.