Zoho Social Erfahrungen

4,7
Gesamtbewertung
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4,7
Gesamtbewertung
Bewertungen
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Nutzerbewertungen im Überblick

Über Zoho Social

Zoho Social ist eine cloudbasierte Social-Media-Management-Plattform. Nutzer können mehrere soziale Kanäle verwalten, Beiträge planen und Schlüsselwörter überwachen. Zu den wichtigsten Funktionen von Zoho Social gehören das...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,5
Funktionen
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,5

Nutzerbewertungen zu Zoho Social durchsuchen

3.131 von 3.131 Bewertungen
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Linda
Linda
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 31.10.2023

Großartiges Planungstool für Social Media!

Einfach Klasse, dankbar für das Tool, die Funkionen, das Zeitersparnis, für das bisschen Geld!

Vorteile

-Das Dashboard ist sehr detailliert und dennoch Übersichtlich.
-Das automatisierte Posten, funktioniert einwandfrei und das sich nach einer Weile die Zeiten analysieren lassen, wann die meisten Leute angesprochen werden ist klasse.
-Das für den Preis, die Menge an Kanälen und Funktionen nutzbar sind - tolles Preis-Leistungs-Verhältnis.

Nachteile

Den Ort herauszufiltern bei dem Planen der Posts ist in unserem Fall etwas schwierig, aber das manuell im Nachhinein einzutragen ist kein großer Aufwand.

Tarek
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 23.10.2023

Angenehm zu bedienen und nicht kompliziert

Vorteile

Der Preis für diese tolle Leistung ist toll finde schon

Nachteile

Manchmal und nicht ständig hängt sich auf wenn anderes Software im Hintergrund spielt.

Markus
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 21.12.2023

Gutes Tool um deine Social Media Beiträge zu Plannen

Vorteile

Mehrere Social Media Kanäle für einen Post bespielbar.

Nachteile

Man könnte nicht über alle Kanäle die Tags integrieren.

Die besten Alternativen zu Zoho Social

Verifizierter Rezensent
  • Branche: Politische Organisation
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 25.3.2020

Einsatz in der Kommunalpolitik

Hervorrragendes Tool vor allem im Kommunalwahlkampf.

Vorteile

einfaches Bedienen mehrerer Plattformen, gute Übersichten

Nachteile

kein automatisches Posten mehrerer Tweets bei mehr als 256 Zeichen bei Twitter

Marc
Marc
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.5.2024

Great platform

Vorteile

I can connect all social medias in easy way and manage all

Nachteile

A little bit expensive for Brazillian clients

Verifizierter Rezensent
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 11.4.2024

Good so far!

Vorteile

Good usability for a small business owner with limited social media / marketing knowledge.

Nachteile

So far, I am still working out how to use it efficiently so would update this at a later date once I have understood all of the features.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 23.11.2020

Unresponsive, unhelpful support

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

Vorteile

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

Nachteile

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

In Betracht gezogene Alternativen

SocialPilot und Brandwatch

Warum Zoho Social gewählt wurde

HeyOrca did not provide the Instagram API necessary to avoid manual push notifications to publish.
Armando
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.2.2024

Day by day with Zoho Social

Vorteile

Compared to products like Hootsuite, Zoho Social is much more complete and the way it integrates naturally with CRM and Desk is just very helpful in organizing and measuring everything that needs to happen in Social Media.

Nachteile

The integrations with Social Pages often gets disconnected which leads to several other issues, it's an ongoing issue that once solved it would become a way better product.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Zoho Social

Its integrations with other Zoho platforms and the smooth transition between tools.
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.4.2024

Best tool for your social media platforms

Vorteile

easy to integrate with all my social media platform.

Nachteile

Its scheduling limit should be there. Schedule option is best for small business.

Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2024

Affordable

Very Good. It has many other tools which i have not used yet

Vorteile

Ease of use and affordabitlity. Dashboard is ver user friendly

Nachteile

review of comments and likes should be more user friendly

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2024

Best integrated app with crm

In general, it is good and integrates well with the CRM. Although I have not had the opportunity to try some of its fine settings yet, I found it successful.

Vorteile

It is fully integrated with Zoho CRM, good way to collect leads

Nachteile

I have not experienced it yet, I want to try more

Morgan
Morgan
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.5.2024

Publisher Review

Vorteile

ZohoSocial is good for making quick social media posts across multiple platforms. They came back to me quick with a solution for a technical problem.

Nachteile

Limited in that you have to limit your post content to post across platforms

Adel
Adel
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2024

Zoho Social Review

Vorteile

Excellent platform to schedule daily posts.

Nachteile

Everything is great!!!!!! I would recommend

Benjamin
Benjamin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 21.5.2024

Zoho Social a definite competitor in the market

Been quite good, hasn't been a long journey, but Zoho as a whole has been very good and I'm sure Zoho Social will live up to the name.

Vorteile

I like how, due to being part of the Zoho Suite, integrating with other Zoho Apps is quite easy.

Nachteile

Unfortunately, it doesn't have a desktop app, which would be very useful for us Mac users.

Sonya
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.12.2019

Robust software for the price

So far I'm really enjoying it. I think it will help with my client's project management efficiency when it comes to the social/marketing calendar and customer service.

Vorteile

Zoho Social is pretty easy to use and it has a lot more features than comparably priced products out there. I tried pretty much every free trial there was for social media management software and Zoho Social was far and away the best in terms of ease of use, features, number of social channels supported, user accounts and pricing. The conversation management feature between all your social platforms is invaluable for managing responses and discussions with followers/customers/potential customers. Being able to see all your channels and conversations in one place, respond to messages, etc. is great. The analytics are very good, too. I actually appreciate that it doesn't heavily focus on ad management because the company I'm using Zoho wants to manage ads separately from customer engagement/service and organic social, and it's one of the features that other platforms push heavily.

Nachteile

The feature for internal discussions about posts is a little weird. It's not as intuitive as I had hoped it would be. It would be nice if you could tag posts that need to be attended to by other team members without starting a discussion about them. It would also be nice if you could edit replies within Zoho. There are some other kinda wonky things that seem to be issues with APIs on the social platforms, so they'd be issues no matter what platform you use (like posting to FB groups from Zoho, you can only post as yourself, not the page that manages the group - but this is a Facebook issue, not a Zoho issue).

In Betracht gezogene Alternativen

Sprout Social, Loomly und Hootsuite

Gründe für den Wechsel zu Zoho Social

Some of the other products I looked at were quite good, but just way beyond the company's budget. For the price, Zoho Social offered the core features we needed and seemed like a great introduction to using collaborative social media management software for a team that was new to this type of system.
Pamela
Pamela
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.11.2021

I've kicked the tires on several programs and decided to go with Zoho

I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons.

I don't want to make this too long, so I'll just mention the features that won me over:

I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it.

For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform.

Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other

Vorteile

Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service

Nachteile

The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer

Jeffrey
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 26.2.2020

The best social platform hands down.

Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.

Vorteile

Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.

Nachteile

Nothing so far. Haven't found anything.

S.M.
S.M.
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2023

ZOHO SOCIAL IS THE BEST SOCIAL MEDIA MANAGEMENT TOOL

Zoho Social has revolutionized my social media management experience, proving to be an exceptional tool for both managing brands and personal accounts. Over the years, I've witnessed the remarkable growth and effectiveness of this platform. I strongly encourage you to give Zoho Social a try and discover its transformative power for yourself.

Vorteile

Zoho Social is by far the best Social Media management application I have ever used. Been using it for year to manage brands and now managing personal brand and I can see the growth. Y'all try it out and let me know what y'all think.

Nachteile

Nothing Really, I have used this platform for so long I have found it very easy to use.

Mehandi
Mehandi
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2022

Zoho Social Review

Problems which I am solving using Zoho Social are as such:-

1) Post Scheduling and engaging with each users from one central place.
2) Managing multiple social media accounts from one central dashaboard of Zoho Social.
3) Reporting and analytics of the performance of social media is super amazing.

Vorteile

Most impactful features of Zoho Social are as such:-

1) Multip-account management from one place.
2) Automated scheduling.
3) Real-time analyics

Zoho Social is very easy to use. Integrating Zoho Social with our existing business's social media account was easy.

Nachteile

Improvements which Zoho Social can make into their platforms are as such:-

1) Overall speed of the app at which it loads.
2) UI is little obsolete, they need to revamp it.

Every aspect of Zoho Social was not difficult to use also the intergration was very easy with out existing business.

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Gründe für den Wechsel zu Zoho Social

Because Zoho social was inexpensive and has all the features which I was looking in a social media scheduling application
Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.6.2023

My time with Zoho Social

So far I like it. It has room to improve. Apps like Metricool perform similarly but include YouTube. And the restrictions on the size content per platform needs to be updated too. Other than that, I love Zoho Social.

Vorteile

I really enjoyed being able to access and post to all of my social media accounts at once. Also Seeing the likes and subscribers/followers.

Nachteile

The cost for the plan to include YouTube and requiring media sizes when the actual platform allows!

In Betracht gezogene Alternativen

Hootsuite

Warum Zoho Social gewählt wurde

I use Zoho for many of their products and like the customer support and what the company is acheiving.

Gründe für den Wechsel zu Zoho Social

Again, I like Zoho products. I have used other products for years and have had really great experiences with them.
Holli
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 25.5.2020

Great Product.

Overall, we have begun to be consistent with scheduling and have seen a massive increase in our social media following, engagement, and awareness of our brand. Using Zoho Social has been a great experience and we will continue using this application for all our social scheduling needs!

Vorteile

Zoho Social is very easy to set up and to use on a daily basis. I use the online version on my desktop, as well as the Mobile App and both integrate seamlessly for ease of posting. I love being able to bulk schedule to all of our social channels, as well as to single channels if the content is specific to just one platform. I also love the tagging feature and the calendar view as well.

Nachteile

I can't say at this point that I have much I don't like about this software. The mobile app doesn't have the ability to tag people or businesses when creating a post on the app. However, I've been using the free plan and it's possible that this feature is an option for a higher paid plan. It would be great if the tagging feature was an option on the Mobile App as well as the Online Desk Top version.

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Gründe für den Wechsel zu Zoho Social

The free plan for Zoho Social offered the most in terms of analytics and flexibility with tagging and hashtags for posts. Also, the ease of use was another reason we chose to go with Zoho Social. We absolutely LOVE this product!
Anissa
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.9.2019

Love the ease of Zoho Social

Or social media engagements is growing for our organization and it is helpful to have comprehensive engagement reports all on the Zoho Social platform because we can see exactly what posts our audiences respond to the most. Having this data and the insights right in hand helps my team create posts that replicate the type of content that will yield the most engagement.

Vorteile

Social Media scheduling for the three channels I am the administer of is so easy! Instead of posting every day, I schedule once or twice a week. My colleagues are able to see the schedule and we can easily move posts around if we see we need to change days or time. I love the feature that shows you the best time to post. I am able to catch up on all direct messages from each social media channel in one spot, on Zoho.

Nachteile

I don't have any cons or anything that I like least about the software.

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Gründe für den Wechsel zu Zoho Social

I had problems posting Instagram posts from Sprout Social. They may have fixed this problem by now, but I didn't want to go back and try to figure out whether the had or not. I didn't go back to Hootsuite because I used it years ago and wanted to try something new. Also, a well-respected online magazine gave Zoho Social a very good review and that review help catch my interest,
Zuhairah
Zuhairah
  • Branche: Internet
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.5.2021

Cheap social manager software

Vorteile

Zoho Social is the most affordable when it comes for a social media manager that can help in managing and scheduling a post in Instagram, Facebook or Twitter account. It also has a feature that can shares the same post across several platform in single click.

Nachteile

The bounding process for the first time i tried to connect my social media account is quite messy, as the token for the connection keep rejecting my token and keep showing error on my end. Thanks to the customer support that has help me solve the problem quite efficiently.

Bailey
Bailey
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.7.2020

Best Social Scheduler of Them All

Zoho Social is an essential part of my business and I couldn't function without it.

Vorteile

Zoho Social has been the best social media scheduler I have ever used. It can actually post to Instagram. It has specific brand management and makes reporting for my clients super easy. The pricing is awesome! I can build the package to my news and reduce as needed. The clean design works great and the app makes things really mobile. I think my favorite part though is that I've experienced the improvements they've made so they are actively looking on improving and making it even better.

Nachteile

They updated and fixed most of the cons. I couldn't use it for one of my clients for awhile because it didn't have Facebook Group posting but now it does so that's not really an issue. I do wish that if I was linking a video it could take a thumbnail for Instagram the way it does for Twitter.

Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 28.2.2023

optimizing social media performance with Zoho Social's comprehensive metrics and analytics

I have had positive experiences using Zoho Social to manage my social media marketing efforts. Some of the business problems that Zoho Social helps to solve include:Time management: Zoho Social's automated publishing and scheduling features help me to save time by allowing me to plan and schedule social media posts in advance.Multichannel management: Zoho Social allows me to manage multiple social media channels from a single platform, streamlining the social media management process and helping to ensure consistent messaging across channels.Performance tracking: Zoho Social provides comprehensive analytics and performance metrics, allowing me to measure the effectiveness of my social media marketing efforts and make data-driven decisions.Overall, my use of Zoho Socia have positive experiences and significant benefits, particularly in the areas of time management, multichannel management, and performance tracking

Vorteile

the most impactful features of Zoho Social are its automated publishing and multi-account management features which help businesses to manage their social media accounts more efficiently and effectively.Zoho Social is easy to use and navigate, with an intuitive interface and helpful customer support. integration with other Zoho products such as Zoho CRM, which is seamless and straightforward.

Nachteile

here are some of the aspects of Zoho Social that I found less satisfactory:the user interface can be confusing or difficult to navigate at times, particularly for new users who are unfamiliar with the platform. the challenges with customer support include slow response times and difficulty reaching a live representative.Limited features for some social media platforms: While Zoho Social supports multiple social media platforms, I found that certain features are limited or missing for certain platforms.Limited customization options: I have noticed that Zoho Social has limited customization options, particularly when it comes to branding and design.

3.131 Bewertungen