Dynamics 365 Erfahrungen

Vorteile

Mit unserem alten System hatten wir immer wieder Probleme, dass sogar Daten etc. verschwunden sind. Von daher wollten wir eigentlich auf die üblichen Serverlösungen wieder umsteigen. Mit dem jetzigen System sind wir aber wieder in der Cloud aber es läuft alles bestens.

Nachteile

Vor ein paar Wochen gabe es mal einen Serverausfall der wohl die ganze Welt betroffen hat. Hier hat man dann keine Möglichkeit einzugreifen. Man muss einfach warten bis es wieder geht.

Vorteile

Microsoft 365 wird kostenlos mit einem neuen Computer mitgeliefert. Nach Ablauf der kostenlosen Lizenz kann diese kostengünstig verlängert werden.Microsoft 365 enthält viele nützliche Office Programme, wie Word, Excel, Outlook Microsoft to Do usw., die einfach zu bedienen und sehr nutzerfreundlich sind.

Nachteile

Negative Erfahrungen konnte ich mit Microsoft 365 nicht machen

Vorteile

Finde die Funktion der automatischen Verbuchung von Bankkonten am wirksamsten.

Nachteile

Die Integration sowie der Aufbau aller Funktionen gestaltete sich als schwierig

Vorteile

Die Speicherung der Voreingestellten Tools

Nachteile

Software ist recht teuer, daher nicht für alle geeignet

Vorteile

Sehr einfache Handhabung,sehr benutzerfreundlich

Nachteile

Manchmal ist das Progamm im Detail noch etwas zu komplex

Vorteile

Das Onboarding ist übersichtlich und schnell

Nachteile

Momentan sehe ich keine Verbesserungsvorschläge

Vorteile

Anhand dieses Programms erfasse ich schnell kundenlösungen und gebe es an Kollegen weiter.Inklusive on und offboarding. Sehr gut!

Nachteile

Bis jetzt bin ich zufrieden. Fragt mich im Jahr wieder

Vorteile

Sehr sehr einfach und für Buchhaltungsanfänger geeignet

Nachteile

Wer große ERP Programme kennt, ist unzufrieden mit der Funktionalität.

Vorteile

Great tool to maintain CRM tools. Customer information and their products.

Nachteile

The layout is not very customer friendly to work with.

Vorteile

Has a lot of important and useful features

Nachteile

New user needs a lot of time to get used to it

In Betracht gezogene Alternativen

SAP Business One

Gründe für den Wechsel zu Dynamics 365

Microsoft products familiarity inside the team

Vorteile

We used dynamics to organize our contacts, leads, partners, and sales pipeline. It allowed us to keep files and information on all our contacts

Nachteile

It was very hard to use. The functionalities were not clear and it was a little outdated. It was not very intuitive on keeping sales timelines and keeping track of activity in an easy way to manage. When we switched to another CRM platform, the export was also a headache.

Vorteile

Dynamics 365 provides a comprehensive set of enterprise-grade business tools and applications that can streamline operations, improve customer service, and increase productivity. Its intuitive user interface is easy to use and the platform is highly customizable, allowing users to tailor the system to their specific needs. The integrated reporting and analytics tools provide valuable insight into business performance, helping users make informed decisions.

Nachteile

One of the drawbacks of Dynamics 365 is the cost. The cost of the software can be prohibitive for some businesses, particularly smaller organizations. Additionally, the learning curve associated with the platform can be quite steep, making it difficult for new users to get up and running quickly.

Vorteile

1) Lead managment2) Opportunity Management3) Reporting4) Sales Funnel Managment5) Timely Follow ups6) Sync with Outlook emails

Nachteile

1)Entering for Contact details could be automated2) Sync of Account & contact could be in more easier form

Vorteile

What I like the most about this tool is that it offers a combination of improved administration tools, in addition to the fact that its solid database guarantees excellent precision and reliability in what is data storage, and another aspect that we like about this tool is that it is very easy to use and is not complicated at all.

Nachteile

In my personal opinion, we can say that we have not found any faults with this tool, rather we can say that we are very comfortable because it has direct integrations with some of the main marketing applications.

Vorteile

Very easy software to use.Accurate reporting in real time.Intuitive UI, makes life easier.Easily customizable.

Nachteile

The only con I found for this is the price.Too costly for a new company to use this.

Vorteile

Dynamics 365 helps get the customer view with lot of precision. The application captures the inputs directly from the participants and has many features that plot the data. It reduces the cost and also improves throughput.

Nachteile

Sales support timeslot is restricted to only work hours.

Vorteile

Integration with other Microsoft products such as Office 365, which makes it easy to share data and collaborate with other teams

Nachteile

Customization and integration can be complex and time-consuming, which may require specialized knowledge and resources and The cost of the software, which can be expensive for some businesses, especially for those that only need a subset of its features.

Vorteile

The business management is very easy with dynamics 365. The enterprise resource planning is also very easy with it. The field service management is very good and the social media marketing can also be done very easily with dynamics365.

Nachteile

I feel like the billing and invoicing needs to be even more improved with even more personalization option being made available. The sales pipeline management also need to be improved.

Vorteile

Integration with Microsoft Outlook for email tracking was decent.

Nachteile

To numerous to describe here in detail, however one particularly frustrating aspect of data collection was that, when entering notes on a candidate in a job pipeline, that data was not visible from the candidates general record. To see this information, you had to know to look in the candidate's file associated with their activity in a job pipeline.

Vorteile

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

Nachteile

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Vorteile

I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.

From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation.

Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Nachteile

I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Dynamics 365

Cost is incredibly good, Azure, vibrant community of support. Microsoft is heading in a direction I am trying to go.

Vorteile

My husband and I have tried to use other CRM's throughout our businesses young life, but we settled on Microsoft Dynamics 365 and we absolutely do not regret it. It has grown and improved throughout the last two years, at a rate that has honestly surprised me. This application has helped tremendously with business organization and accounts payable. The price is extremely competitive, especially considering its rival app, Salesforce.

Nachteile

Support has not given ideal situations of help. They are very rude and do not seem to understand anything that is being asked when it comes to the technical point of the application. Within the application there is a section for planning instruments, when the page needs to be refreshed it is extremely slow and sometimes makes the entire application crash.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Dynamics 365 gewählt wurde

This was an easy decision to make the switch. Not only was it expensive but it was not extremely helpful at staying organized.

Gründe für den Wechsel zu Dynamics 365

We chose Dynamics over staying with Salesforce because of the price and the ability to remain organized.

Vorteile

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

Nachteile

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

In Betracht gezogene Alternativen

eMaint CMMS, Salesforce Sales Cloud und UpKeep

Gründe für den Wechsel zu Dynamics 365

Overall we are focused on Microsoft's technology stack, including Office 365. The integration options with D365, O365 and things like PowerAutomate and PowerBI for instance led us to keep Microsoft's product and reimplement.

Vorteile

We were looking for a new ERP system that offered mobility, as well as being able to integrate all of our offices into one platform. We had several locations using a number of ERP systems and standardizing on one system was a goal for deployment.

Nachteile

The deployment did have some hurdles in the way of transferring our older CRM into Microsoft Dynamics. We were working with several ERP and CRM systems.

In Betracht gezogene Alternativen

Salesforce Platform

Warum Dynamics 365 gewählt wurde

We were looking to upgrade our current ERP system that could be deployed in multiple locations throughout the US, Canada and the EU.

Gründe für den Wechsel zu Dynamics 365

This software offered what we feel was the best flexibility option to integrate all of our ERP systems into one. Globally this was a challenge for us in the past, Dynamics solved this issue for us.

Vorteile

Elements 365 accompanies a full cluster of highlights and usefulness that permits following of customers, interchanges, possibilities, openings, and the full connection with your contacts. It's mix with standpoint and capacity to be hand crafted as far as fields and perspectives gives it a possibility to include and cover all your organization's needs.

Nachteile

With the online transformation, we have run into scarcely any issues, anyway we do inconsistently run into moderate execution. This isn't often, anyway when it occurs (slow page restores, especially in the arranging instrument) it might be anguishing for our customers. Working out the value can be genuinely tangled when arranging custom features and besides following security and occupations receives an intentional methodology to check security of data and insurance.

In Betracht gezogene Alternativen

NetSuite und SAP Business One

Gründe für den Wechsel zu Dynamics 365

The eventual fate of this item is unfathomably brilliant and the expense to section is low to the point that there is no motivation not to try it out on the off chance that you figure it can support you.