Powerpay Erfahrungen

Vorteile

Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.

Nachteile

It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.

Vorteile

It is very easy to use. Training that I got from Powerpay was seamless, the associates are very knowledgeable

Nachteile

It is not easy to pull reports. If you find a report there's no filter. You have to extract the whole thing and filter it yourself that way

Vorteile

The Rapid Entry page is quite useful and easy to use.

Nachteile

I don't like that we have to be in an active pay period/run in order to access general information. Sometimes I just need to check something but I have to open a new pay period/run in order to do so. I'd love to be able to customize the experience more.

Vorteile

I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either.
The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary.

Nachteile

The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section.

Vorteile

Employee self-service is really user friendly and much easier to administer than ADPs team pay

Nachteile

I would like the ability to run more reports and also would appreciate the ability to export the reports to excel. Would appreciate the ability to make changes with an effective date, for example, make effective on the next pay period rather than having to accumulate those changes in a separate system for later.

Vorteile

The software is user friendly than what I used before. It has also saved a lot of my time on a biweekly basis to process payroll.

Nachteile

I would like more analytics in the software like creating various reports based on employee information.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Powerpay gewählt wurde

The product I was using was outdated and not user friendly.

Gründe für den Wechsel zu Powerpay

Power Pay is cheaper and perfect for small businesses.

Vorteile

I have used it for years. I have recommended it to many of my bookkeeping clients. I find it user friendly, convenient to access older info and easy to speak to customer service.

Nachteile

There is nothing I dislike about this product.

Vorteile

I like all the features, from inputting the data to the final result, it is very easy and user friendly.

Nachteile

I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.

Vorteile

The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.

Nachteile

No cons. It works as needed. I've not had any issues with the software.

Vorteile

The system is user-friendly. It is easy and fast to use and insert information.

Nachteile

The information for each employee could be more accessible to HR. Sometimes I spent time finding the profile for each employee.

Vorteile

- data entry is really easy
- powerpay was customised for us to a large degree
- easy to understand and explain

Nachteile

- the integration with our old system took a bit of time

Vorteile

Power pay is easy to use and customer service is very helpful.

Nachteile

A little bit confusing for me when producing Record of employment.

Vorteile

Generally I find the Power Pay application is well laid out and easy to understand. I have used the PowerPay software for + 12 years, and the most recent update or change was easy to follow and understand.
If an error has occurred with your work on a tab you are always warned that the page contains an error and that you cannot proceed until the error has been corrected. The software is truly customer oriented and the sequence of order of applications is easy to follow.

Nachteile

I do find the internal HR reports are very general in nature and have seldom used them to assist with employee lists.

Vorteile

PowerPay is an extremely intuitive and easy to use platform for those of whom payroll is not a full-time job. It takes care of most (if not all) of the legislative updates and guides you through on-boarding and off-boarding staff. Linked to Ceridian's DayForce, timesheets are automatically loaded and I rarely spend more than 30 minutes every second week doing payroll.

Nachteile

I can't name anything that I dislike about the software. Oh, it doesn't calculate anniversary dates - I can report on when folks were hired, but it doesn't say how many years they have been on board. I get that from DayForce, though.

Vorteile

Easy to use
Allows to ensure payroll remittances to Quebec & Feds are done accurately & on a timely basis
Streamlines year end processes thereby allowing labour savings - i.e hours spent setting up T4S releve 1s

Nachteile

self service portal - we get charged for portals that are not used by inactive employees/contractors
the onboarding process with the transfer of old information to the new platform was onerous & customer support was not that knowledgeable
Fees are high,in general

In Betracht gezogene Alternativen

ADP Workforce Now

Gründe für den Wechsel zu Powerpay

Works best with TD bank

Vorteile

Ceridian Power Pay is simple to use, takes the headache out of doing your payroll. Easy to follow, and fantastic support.

Nachteile

In anything, there is always room for improvement, but what I love about Ceridian is that they are always evolving, always looking for ways to make the product better and ways to make your job easier!

Vorteile

integrated ROE production
payroll preview

Nachteile

Reports not always easy access or set up

Vorteile

Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process. Convenient features of the program include the ability to set up multiple bank accounts for each employee to be able to split their pay into different accounts, the self service features for staff to view and print their paystubs online through their own personal login and to easily set up permanent and temporary deductions like group benefits deductions or one time additional federal tax deductions.

Nachteile

I would like to see the ability to separately search and print an employees paystub - current period or prior period without having to print all employees.

Vorteile

Software is easy to use and navigate. Ceridian has been making lots of changes lately to enhance the user experience and it shows!

Nachteile

Wish there were more basic reporting features available in Ceridian to easily run employee based reports. Also wished the enhanced reporting was easier to understand / navigate.

Vorteile

Setup process was smooth and assistance provided each step of the way.

Nachteile

I would like to see a holiday pay calculation feature.

Vorteile

I love the ease of using this program. The screens are user friendly and everything is made as simple as possible. I would be lost without the calendar reminders for processing deadlines. These have made my life much less stressful.

Nachteile

The only thing I would change is the ability to have more than one pay period open at a time. I understand why this is not allowed but in the case of a small company with infrequent changes, it would be helpful to work ahead sometimes.

Vorteile

This product is easy to use - in both accessing the program, accessing reports and the data entry. When having to pull a report, it is easily found and parameters are easily set. Easily read reports help me analyze my payroll as well as make it easy for me to enter the data into my accounting software.

Nachteile

Sometimes setting up an employee for self-service functions is a little clunky.

Vorteile

I like that I can input various types of income (hourly, salary, various salareis) and it is presented clearly on the employee pay stub.

Nachteile

It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly.

Vorteile

Rapid entry is incredible in Powerpay, Self-Service makes things very easy and efficient (we used to manually send out paystubs & T4s), and the Excel journal entry has made our processes much better!

Nachteile

I wish I could copy cells in Excel and paste them directly into the rapid entry screen without having to sign up for a premium product. I also wish that the Department / Distribution setup went up to 4 digits instead of just 3 (0 - 999).

Vorteile

User Friendly and great customer support. For the small amount of employees this is the prefect software for our payroll needs.

Nachteile

There is not anything I can think of that I did not like.